Prey-dependent effects of fluprazine hydrochloride on predatory aggression in northern grasshopper mice (Onychomys leucogaster) and rats (Rattus norvegicus)

Treatment with the phenylpiperazine DU 27716 (fluprazine hydrochloride) inhibited the predatory killing of albino mice by northern grasshopper mice (Onychomys leucogaster) and of frogs by rats. This treatment had no effect on cricket predation by grasshopper mice or worm predation by rats. The prey-specific effect of fluprazine did not seem to result from a decreased tendency to attack nor was its effect restricted to prey showing characteristic rodent defensive responses. Rather, the drug seemed to increase fearfulness when the prey exhibited vigorous defensive behavior. It is possible that increased fearfulness induced by treatment with this drug may also contribute to its antioffensive effect during conspecific encounters.     

Online shopping experience in an emerging e‐retailing market: Towards a conceptual model

We develop a comprehensive and integrated framework of online shopping experience (hereafter OSE) from an emerging market perspective. Using a netnographic research method, we content analysed 284 experiential reviews of 2 leading Nigerian e‐retailers. Augmented by the theory of customer engagement, we identify 8 dimensions of OSE that activate shoppers' affective and cognitive states, which consequently lead to 4 behavioural outcomes, namely, internal responses to service experience, external responses to service experience, repurchase intentions, and word of mouth intentions. The proposed dynamic and comprehensive framework reflects all phases of the consumer decision‐making process and demonstrates that OSE has both perceptual and behavioural components. We make 3 important contributions. First, the paper provides a comprehensive and dynamic model of customer experience that encompasses all the stages in the customer decision‐making process by drawing on a new theoretical perspective to demonstrate how the unique attributes of OSE contribute to extant customer experience research. Second, we advance experiential consumption theory by incorporating attributes of OSE evolved through a unique qualitative research method into existing frameworks of customer experience. Third, we compare and contrast findings from an emerging market with research from more mature markets, when they were undergoing similar development patterns. From a managerial perspective, we illustrate how online retailers operating in emerging markets can draw from the experiences of mature markets and understand the key differences between markets so that they can develop customer experience management strategies by concentrating on the most important components of customer experience.