INCREASING APPOINTMENT KEEPING BY REDUCING THE CALL-APPOINTMENT INTERVAL

We examined the effect of reducing the interval between a patient's call for an appointment and the appointment itself. In Experiment 1, patients calling a family planning unit of a public health department were assigned appointments within either 1 or 3 weeks of their call. Data on patient “shows” and “no-shows” were recorded weekly for 6 weeks. Show rates for those in the 1-week appointment group were significantly higher than those in the 3-week group. In Experiment 2, patients were assigned to appointment dates either the next operating clinic day (next-day group) or 2 weeks from the call date (2-week group). Show rates for those in the next-day group were significantly better than show rates for patients in the 2-week group. Clinic productivity, time spent with patients, and consumer satisfaction were also assessed. Implications for appointment scheduling are discussed.     

Investigations of the reinstatement of extinguished fear

In two experiments, fear was conditioned to the situational cues in one compartment of a hurdle-jumping apparatus and was then extinguished. Subsequently, either one shock (Experiment 1) or three or nine shocks (Experiment 2) were given in a situation distinctively different from that in which conditioning and extinction had taken place. Although some associative strength between the situational cues and fear was shown to have remained after extinction, in neither experiment did the postextinction-shock treatment increase the fear elicited by these cues: Escape-from-fear performance was no better in the shocked groups than in control groups given no additional shock. Thus, the nonassociative hypothesis which postulates that inflating the value of the representation of the UCS with shock-alone presentations can reinstate the extinguished fear of a stimulus was not supported. Rather, the results showed that, after extinction, an increase in fear of a simulus depended on further conditioning to that stimulus. The data also indicated that the nonvisual components of the situational cues predominated over the visual component.     

John Henry Newman on the presence of God in the Eucharist; an inspiration for reflecting on the truth of dogma1

John Henry Newman is known for his consistent, coherent, and sincere thought on the questions of faith that were important to him and his communities. Newman shares philosophical and theological reflections in many works, such as, a complex analysis of philosophical and theological aspects of faith and a subtle articulation of infallibility. Yet, Newman provides relatively little on the Eucharist. As a Tractarian, Newman raises the philosophical issue of presence in the Eucharist, distinguishes between local and real presence, and articulates his faith in the latter. As an Oratorian, Newman does not write a treatise on the Eucharist. Instead, Newman's thoughts on the Eucharist are mostly contained within prayers, devotions, meditations, and some passing commentary on the liturgy, rites, and practices of the Roman Catholic Church. Through a close reading of these texts, it is suggested that Newman provides a case study for the reflecting on the truth of dogma because of his incisive articulation of the sacramental presence of God in the Eucharist and his response to the use of the philosophical notion of transubstantiation.     

Reducing intergroup anxiety: Applying an imagined contact intervention with counselors-in-training

This study assessed the impacts of an (elaborated) imagined contact intervention (eICI) with graduate-level counseling students (N = 38) in a multicultural counseling course. Participant levels of intergroup anxiety were assessed, comparing those who completed an eICI versus those who did not. Intergroup anxiety decreased for both groups over time, albeit with a greater immediate reduction for those who received the ICI. Qualitative commentary suggests specific student learning from the activity.     

A signal detection analysis of the effects of hearing on the visual recognition of two-digit numbers

A signal detection measure of visual recognition was used to assess the visual recognition of two-digit numbers in three different conditions: (1) voicing of the number as it was presented visually; (2) voicing of a different number than the one presented; and (3) no voicing. The three treatment means were significantly different, with matched voicing resulting in the best performance and no voicing, in the worst. There was no evidence that the treatments differentially affected response criteria.     

Stimulus control and the growth of the infant’s effective visual field*

The size of the infant’s effective visual field was studied weekly in infants starting at 2 weeks of age until they were 10 weeks old, The field was initially quite small, 15 deg to either side of their line of regard. Over the 2-month period of the study, it more than doubled for stimulus conditions in which the peripheral event was in motion and the fixation object static, and it remained approximately the same size when motion was present in the fixation event and the peripheral object was static. As with adults, the infant’s effective visual field is directly related to the stimuli available.     

A suit for protecting chronically implanted devices in monkeys

The plastic barrel suit provides complete protection of chronically implanted fistulas and electrical connectors. The lost time, expense, and the frustrations of having these devices damaged was avoided.     

Modification of severe disruptive and aggressive behavior using brief timeout and reinforcement procedures

Brief timeout for disruptive and aggressive behaviors and reinforcement for appropriate behaviors were used with two retarded patients in a state hospital ward setting. The procedures reduced loud vocal behavior in one patient and aggressive behavior in another to near-zero levels when first applied. The behaviors returned to previous levels when the procedures were removed and were again greatly reduced when timeout and reinforcement were reapplied. The results were significant because the behavior problems were severe and long-standing and the procedures were instituted without greatly disturbing normal ward routine.