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101.
Laura von Gilsa Dieter Zapf Sandra Ohly Kai Trumpold Sabine Machowski 《European Journal of Work and Organizational Psychology》2013,22(6):884-896
Although research has focused on how service employees regulate their emotions, few studies have explored why they do so. In this article, we first described which kinds of motives for emotion regulation exist in customer interactions. Second, we investigated how the motives are related to four emotion regulation strategies. The application of an explorative approach resulted in a list of 10 motives, which could be classified into the three motive categories: pleasure, prevention, and instrumental. Hierarchical linear modelling of 421 reported service interactions from a diary study revealed that the motive categories were differently related to the emotion regulation strategies. Motives of the instrumental category were only significantly positively related to surface acting. Motives of the pleasure category were positively related to deep acting and automatic regulation as well as negatively related to surface acting and emotional deviance. Motives of the prevention category were positively related to deep acting, surface acting, and emotional deviance as well as negatively related to automatic regulation. These results can be used by organizations not only to enhance the motivation of employees towards emotion regulation, but also towards more authentic emotional expressions. 相似文献
102.
Herbert W. Marsh Oliver Lüdtke Alexander Robitzsch Ulrich Trautwein Tihomir Asparouhov Bengt Muthén 《Multivariate behavioral research》2013,48(6):764-802
This article is a methodological-substantive synergy. Methodologically, we demonstrate latent-variable contextual models that integrate structural equation models (with multiple indicators) and multilevel models. These models simultaneously control for and unconfound measurement error due to sampling of items at the individual (L1) and group (L2) levels and sampling error due the sampling of persons in the aggregation of L1 characteristics to form L2 constructs. We consider a set of models that are latent or manifest in relation to sampling items (measurement error) and sampling of persons (sampling error) and discuss when different models might be most useful. We demonstrate the flexibility of these 4 core models by extending them to include random slopes, latent (single-level or cross-level) interactions, and latent quadratic effects. Substantively we use these models to test the big-fish-little-pond effect (BFLPE), showing that individual student levels of academic self-concept (L1-ASC) are positively associated with individual level achievement (L1-ACH) and negatively associated with school-average achievement (L2-ACH)—a finding with important policy implications for the way schools are structured. Extending tests of the BFLPE in new directions, we show that the nonlinear effects of the L1-ACH (a latent quadratic effect) and the interaction between gender and L1-ACH (an L1 × L1 latent interaction) are not significant. Although random-slope models show no significant school-to-school variation in relations between L1-ACH and L1-ASC, the negative effects of L2-ACH (the BFLPE) do vary somewhat with individual L1-ACH. We conclude with implications for diverse applications of the set of latent contextual models, including recommendations about their implementation, effect size estimates (and confidence intervals) appropriate to multilevel models, and directions for further research in contextual effect analysis. 相似文献
103.
Nilüfer Aydin Verena Graupmann Dieter Frey 《Journal of experimental social psychology》2011,47(5):981-986
The present research investigated whether perceived social exclusion would lead women to embrace the social group of the family (and its traditional gender roles). In two studies, it was found that in comparison to a social inclusion manipulation, a social exclusion manipulation caused women to report significantly more positive inclinations towards traditional, gendered work allocations (Studies 1 and 2). Moreover, seeking meaning in life mediated the relationship between social exclusion and the perceived attractiveness of the roles of mother and housewife (Study 2). In a third study, adherence to family-related concepts was examined in both socially excluded and included men, but no difference was found between the two groups. It thus appears that social exclusion does not enhance the attractiveness of familial relationships for men. The theoretical and practical implications of these findings are discussed. 相似文献
104.
Dieter Nitzgen M.A. 《Psychotherapeut》2011,56(4):310-314
The paper describes the historical moment of the birth of group analysis during the Second Word War in Great Britain. With reference to a hypothesis of Robert Hinshelwood, the historical group dynamics in Northfield are outlined and the consequences for the further development of the group models associated with W.R. Bion and S.H. Foulkes are elucidated. 相似文献
105.
Expectancy-value theory (EVT) is a dominant theory of human motivation. Historically, the Expectancy × Value interaction, in which motivation is high only if both expectancy and value are high, was central to EVT. However, the Expectancy × Value interaction mysteriously disappeared from published research more than 25 years ago. Using large representative samples of 15-year-olds (N = 398,750) from 57 diverse countries, we attempted to solve this mystery by testing Expectancy × Value interactions using latent-variable models with interactions. Expectancy (science self-concept), value (enjoyment of science), and the Expectancy × Value interaction all had statistically significant positive effects on both engagement in science activities and intentions of pursuing scientific careers; these results were similar for the total sample and for nearly all of the 57 countries considered separately. This study, apparently the strongest cross-national test of EVT ever undertaken, supports the generalizability of EVT predictions--including the "lost" Expectancy × Value interaction. 相似文献
106.
107.
Suzet Tanya Lereya Catherine Winsper Nicole K. Y. Tang Dieter Wolke 《Journal of abnormal child psychology》2017,45(1):193-206
Sleep disorders, such as insomnia and nightmares, are commonly associated with Borderline Personality Disorder (BPD) in adulthood. Whether nightmares and sleep-onset and maintenance problems predate BPD symptoms earlier in development is unknown. We addressed this gap in the literature using data from the Avon Longitudinal Study of Parents and Children (ALSPAC). Participants included 6050 adolescents (51.4 % female) who completed the UK Childhood Interview for DSM-IV BPD at 11 to 12 years of age. Nightmares and sleep onset and maintenance problems were prospectively assessed via mother report when children were 2.5, 3.5, 4.8 and 6.8 years of age. Psychopathological (i.e., emotional temperament; psychiatric diagnoses; and emotional and behavioural problems) and psychosocial (i.e., abuse, maladaptive parenting, and family adversity) confounders were assessed via mother report. In logistic regressions, persistent nightmares (i.e., regular nightmares at 3 or more time-points) were significantly associated with BPD symptoms following adjustment for sleep onset and maintenance problems and all confounders (Adjusted Odds Ratio = 1.62; 95 % Confidence Interval = 1.12 to 2.32). Persistent sleep onset and maintenance problems were not significantly associated with BPD symptoms. In path analysis controlling for all associations between confounders, persistent nightmares independently predicted BPD symptoms (Probit co-efficient [β] = 0.08, p = 0.013). Emotional and behavioural problems significantly mediated the association between nightmares and BPD (β =0.016, p < 0.001), while nightmares significantly mediated associations between emotional temperament (β = 0.001, p = 0.018), abuse (β = 0.015, p = 0.018), maladaptive parenting (β = 0.002, p = 0.021) and subsequent BPD. These findings tentatively support that childhood nightmares may potentially increase the risk of BPD symptoms in early adolescence via a number of aetiological pathways. If replicated, the current findings could have important implications for early intervention, and assist clinicians in the identification of children at risk of developing BPD. 相似文献
108.
Myriam N. Bechtoldt Carsten K. W. De Dreu Bernard A. Nijstad Dieter Zapf 《Journal of personality》2010,78(2):539-574
ABSTRACT: In 4 studies we examined the relationship between self‐concept clarity and conflict management. Individuals with higher self‐concept clarity were overall more active and showed more cooperative problem‐solving behavior than people with low self‐concept clarity. There were no relationships with contending or yielding. The positive relationship with cooperative behavior was mediated by less rumination (Study 2) and moderated by conflict intensity (Study 3). Specifically, it applied to relatively mild conflicts (Study 3). Finally, Study 4 extended these findings to the group level: Dyad members with higher self‐concept clarity engaged in problem solving, whereas dyad members with lower self‐concept clarity did not. We conclude that higher self‐concept clarity associates with proactive problem solving in social conflict. 相似文献
109.
Dr. phil. Dieter Benninghoven Sebastian Kunzendorf Ilse Heberlein Günter Jantschek 《Psychotherapeut》2006,51(3):206-213
Patients with an implantable cardioverter defibrillator (ICD) often show anxiety disorders as comorbid psychologycal disturbances. In a short review we discuss psychosocial aspects of the ICD-implantation. A case study of a 38 year old patient in inpatient treatment is presented for illustration of a cognitive-behavioral treatment method. The psychotherapeutic treatment was carried out in close cooperation with the clinic for cardiology. 相似文献
110.
Une recherche récente qui portait sur les fondements caractériels de la satisfaction au travail s’est focalisée sur le rapport entre la satisfaction professionnelle observée et le noyau central des autoévaluations (CSE). Cette étude s’est occupée d’une part de la relation entre la variance‐trait de la satisfaction au travail et le CSE et d’autre part de la structure des variables CSE. En faisant le choix d’un modèle de mesure longitudinal, nous avons d’abord recherché si le CSE était suffisamment stable, cela à partir d’une analyse secondaire de quatre périodes successives. Les résultats montrent une forte stabilité du CSE (.87 sur deux ans). Nous avons ensuite opéré une scission état‐trait de la satisfaction professionnelle de façon à dissocier la variance‐trait de la satisfaction au travail de la variance instable. Le facteur stable de satisfaction professionnelle fut mis en rapport, par régression, avec les variables CSE, en utilisant plusieurs modèles de CSE (une sommation, un facteur latent ou un concept global). D’après les résultats, il vaut mieux traiter les variables CSE comme une sommation, et cette série rend compte de presque toute la variance stable de la satisfaction professionnelle (84%). En outre, seuls l’affectivité négative et le locus of control interne avaient un impact significatif, alors que l’estime de soi et l’efficience personnelle n’en avaient pas. On conclut que la conception actuelle du CSE comme concept supraordonné englobant quatre dimensions est défendable, mais trop générale pour les recherches sur la satisfaction professionnelle; il est plus satisfaisant et suffisant d’analyser à la fois l’affectivité négative et le locus of control. Recent research that looked into the dispositional base of job satisfaction focused on relating observed job satisfaction to core self‐evaluations (CSE). This study was concerned with (a) the relation between the trait variance of job satisfaction and CSE and (b) the structure of the CSE‐variables. Using a longitudinal measurement model in a secondary analysis of four waves of a longitudinal study we first tested whether CSE are sufficiently stable over time. Results indicate a high stability of CSE (.87 across 2 years). We then performed a state‐trait decomposition of job satisfaction in order to separate trait variance of job satisfaction from changing variance. The stable job satisfaction factor was regressed on CSE‐variables, using different models of CSE (a collective set, a latent factor, or an aggregate concept). Results were in favor of treating the CSE‐variables as a collective set, and this set explained almost all stable variance of job satisfaction (84%). Moreover, only negative affectivity and internal locus of control had a significant impact, whereas self‐esteem and self‐efficacy had not. It is concluded that current conceptualisations of CSE as a superordinate concept underlying its four dimensions is possible but overly broad in job satisfaction research; collective consideration of LOC and NA is better and sufficient. 相似文献