SATISFACTION, CITIZENSHIP BEHAVIORS, AND PERFORMANCE IN WORK UNITS: A META-ANALYSIS OF COLLECTIVE CONSTRUCT RELATIONS

This paper offers theoretical development clarifying the structure and function of collective job satisfaction and uses meta-analytic methods ( k  = 73) to examine the satisfaction–performance relationship when both constructs are construed at the work unit level. Overall, our results suggest that the relationship between unit-level job satisfaction and unit-level performance is significant (ρ= .34). Specifically, significant relationships were found between unit-level job satisfaction and unit-level criteria, including productivity, customer satisfaction, withdrawal, and organizational citizenship behaviors (OCB). Furthermore, the satisfaction-performance relationship was moderated by the strength of unit consensus, performance criteria, industry type, and whether the sample was U.S. based. Although these moderators were identified, collective satisfaction positively predicted performance across all levels of moderators. In addition, results indicate that unit-level OCB has a moderately strong relationship with unit-level performance. Only limited support was found for the notion that OCB is a route through which satisfaction has an impact on performance. We elaborate on these findings and attempt to provide a more clear direction for future research in this area.     

Mutuality of commitment in romantic relationships: Exploring a dyadic model

On the basis of the interdependence and interpersonal perception literatures, this article advanced and tested a dyadic model of mutuality of commitment. It is argued that mutuality of commitment is composed of 4 perceptions (i.e., A's self and other perceptions, and B's self and other perceptions) and 4 types of interconnections among the perceptions (i.e., actual, assumed, empathic, and reciprocal mutuality). Evidence for the presence of the 4 types of mutuality of commitment was found in a sample of 121 romantically involved couples. Furthermore, in several situations the perceptions and types of mutuality had significant associations with people's perceptions of relationship quality. Each of these results is discussed, as well as the utility of the new conceptualization of mutuality of commitment.     

UNPROCTORED INTERNET TESTING IN EMPLOYMENT SETTINGS

As the Internet has become more accessible to individuals and organizations, the use of computerized testing has become more feasible. Computerized testing has brought with it a demand for unproctored testing that allows test takers to take employment tests at times and places convenient to them. However despite the advantages of costs and convenience, unproctored Internet testing (UIT) introduces a number of issues, many of which have not yet been resolved. These problems range from hardware and software issues to concerns about the security of the test content, the identity of candidates, and cheating. This article explores the pros and cons of unproctored, Internet testing. Six panelists share their opinions and experiences regarding issues around UIT and offer suggestions for appropriate use and future research.     

Free and Cheap Riding in Strict, Conservative Churches

Iannaccone (1994) uses rational choice theory to argue that strict rules (e.g., no smoking or drinking) raise average commitment levels in conservative churches because strictness discourages free riding. Tests of this assertion have been hampered, in part, by uncertainties concerning how free riding should be measured. We introduce a new, indirect measure of free (and cheap) riding, the level of positive skewness of a congregation's money contributions—that is, the extent to which a few members give much more than the mean amount while the majority gives much less. Using a study of giving in five denominations, we find that strict, conservative congregations have both higher mean giving and less skewness in the pattern of their giving. The higher mean-contribution levels at strict, conservative congregations are not simply due to each member giving more or a few members giving a lot more. Instead, as Iannaccone's model predicts, some combination of strict rules and/or conservative theology appears to systematically limit the proportion of free- and cheap-riding members giving far less than the mean and thus increase the proportion giving at or above the mean.     

COGNITIVE COMPLEXITY MEASURES AND THE RELATIONSHIP OF COGNITIVE COMPLEXITY TO COMMUNICATION

This review assesses the adequacy of several commonly employed cognitive complexity measures on the basis of five criteria: high test-retest reliability with adults, association with chronological age across childhood and adolescence, independence from intelligence and verbal abilities, association with other indices of developed social cognition, and association with measures of developed communicative functioning. Extant research indicates that only one complexity measure—Crockett's Role Category Questionnaire—is satisfactory on all these criteria, whereas Bieri's widely used measure is deficient on most. However, research to date concerning the relationship of cognitive complexity (as assessed by Crockett's measure) to communication has failed to illuminate the specific role played by complexity as opposed to other social-cognitive factors with which it is associated.     

Can Levinson's Intentional‐Historical Definition of Art Accommodate Revolutionary Art?

In this article, I examine whether Jerrold Levinson's intentional‐historical definition of art can successfully accommodate revolutionary art. For Levinson, an item is art if it was intended to be regarded as some prior art was regarded. But revolutionary art involves a regard that is “completely distinct” from preexisting art regards. I consider and reject Levinson's proposed solutions to the problem of accommodating revolutionary art. I then defend an alternative account of transgressive art regard. Unfortunately for the intentional‐historical definition, the acceptance of transgressive art regard in conjunction with some recent theories of the development of human behavioral modernity may commit the definition to including nonart, prehistoric tools.     

Systematic Need Assessment: A Primer

The purpose of this article is to provide information on conducting program-related needs assessment. A step-by-step approach to designing need assessments is given. Attention is directed to the importance of prioritizing needs; a scaling procedure for ensuring prioritization is reviewed; and an example of a need assessment using the scaling technique is presented.