Unobtrusive indicators of culture for organizations: a systematic review

ABSTRACT

We systematically reviewed the literature using unobtrusive measures to study organizational culture. To synthesize, theorize, and evaluate this research, we introduce the concept of an unobtrusive indicator of culture (UIC) for organizations. A UIC measures organizational culture through collecting data without engaging employees, and is conceptualized in terms of cultural artefacts. We identified thirty-five articles, containing 135 distinct UICs, drawn from 16 distinct data sources. UICs coalesced into two groups. First, textual UICs, with culture measured through language patterns in annual reports, employee online reviews, and emails. Second, UICs focusing on organizational practices, for instance, organizational policies or executive rewards. Over two-thirds (68%) of UICs measured values for integrity, results orientation, and clan cultures, and we conjecture that UICs may be most useful for studying aspects of culture sensitive to reporting biases, and benchmarking large samples of organizations. Forty-eight percent of UICs had good or promising construct validity: many were textual UICs, and those focusing on organizational practices were less established. UICs can potentially advance the study of organizational culture, yet must be developed and applied cautiously, with careful consideration of their advantages and limitations, and how they complement existing measurements and conceptualizations of culture.     

Vehicular Suicides*

ABSTRACT: Twenty-eight consecutive auto crash fatalities were investigated intensively, including studies of personality, social factors, evidence concerning emotional state just prior to the crash, autopsy findings, complete body X-rays, engineering and automotive inspections, and reviews by traffic specialists. It was determined that 4 of these 28 fatalities were suicides. In these cases, investigations revealed a pattern of alcoholism, depression, impulsiveness, and acute emotional upheavals in the drivers. It is concluded that suicide constitutes a discernible portion of fatal automobile accidents.     

Work Satisfaction as a Function of Gender and Job Status

Male lawyers, female lawyers, and female legal secretaries were interviewed concerning their work satisfaction, the nature of their employment-related gratifications and deprivations, and their work values. The data showed that the three samples' responses concerning work-related gratifications, deprivations, and values were largely similar. When they differed, the splits tended to be along the lines of job status (lawyer vs. secretary) rather than along the lines of gender (male vs. female). In addition, lawyers tended to be more satisfied with their work than were secretaries.