Expectancy Disconfirmation and Negotiator Reactions Across Negotiation Episodes

In the negotiation literature, relatively little attention has been paid to the impact of negotiator goals and expectancy disconfirmations on negotiator behaviors and affective outcomes. We found that negotiators with larger negative expectancy disconfirmations were less satisfied; set lower targets for a subsequent negotiation; and were more likely to settle with the other party in the second negotiation, rather than requiring third-party imposition of a settlement. Those negotiators who settled had more positive feelings and perceptions about the negotiation and set higher targets for a third negotiation. Further, negotiators who experienced repeated high levels of negative expectancy disconfirmation also experienced the greatest decrements in their feelings and perceptions across negotiation episodes. Implications of study findings for future research are discussed.     

Affiliation‐seeking among the powerless: Lacking power increases social affiliative motivation

Although it is well known that many people possess fundamental desires for both social affiliation and power, research has only begun to investigate the interplay between these two core social motives. The current research tested the hypothesis that an individual's level of power would influence that person's level of social affiliative motivation. We predicted that, compared with participants in a control condition, (1) individuals who possess power would exhibit less social affiliative motivation; and (2) individuals who lack power would display greater social affiliative motivation. Although we found little evidence to support the former prediction, we observed consistent evidence across two experiments that supported the latter. In Experiment 1, priming participants with low power (versus control) led them to display greater interest in joining a campus service aimed at fostering new friendships among students. In Experiment 2, placing participants in a position of low power (versus control) led them to seek greater proximity to a partner. Together, these results suggest that lacking power motivates people to seek social affiliation. Copyright © 2015 John Wiley & Sons, Ltd.     

Understanding customer reactions to brokered ultimatums: applying negotiation and justice theory

There has been little research examining customer reactions to brokered ultimatum game (BUG) contexts (i.e. exchanges in which 1 party offers an ultimatum price for a resource through an intermediary, and the ultimatum offer is accepted or rejected by the other party). In this study, the authors incorporated rational decision-making theory and justice theory to examine how customers' bids, recommendations, and repatronage behavior are affected by characteristics of BUG contexts (changing from an ultimatum to negotiation transaction, response timeliness, and offer acceptance or rejection). Results indicated that customers attempt to be economically efficient with their bidding behavior. However, negotiation structures, long waits for a response, and rejected bids create injustice perceptions (particularly informational and distributive injustice), negatively influencing customers' recommendations to others and their repatronage. The authors then discuss the practical and theoretical implications of their results.     

Intravention: Third-Party Intervention with Clout

This study examined the dispute-resolution behavior of the "intravenor," a distinct third-party role in organizational dispute resolution. Unlike a mediator, whose involvement in the dispute is at the whim of the disputants, the intravenor can control the outcome of the dispute. Unlike an arbitrator, who is compelled to dictate the outcome of the dispute, the intravenor may or may not impose an outcome. The experiment reported here examined the impact of four variables on third party behavior: The third party′s role (intravenor versus mediator), the third party′s beliefs about the disputants reaching agreement (cooperative versus uncooperative disputants), the third party′s self-interest in the outcome, and the third party′s concern about the disputants′ outcome (interest in the disputant′s mutual welfare). The results suggest that intravention spawns a distinctive pattern of third-party behavior: Intravenors imposed outcomes in 66% of the cases, but more when they viewed the disputants as uncooperative than cooperative. Only 44% of the imposed outcomes reflected the disputants′ underlying interests, but this was greater when the intravenor had high compared to low concern for the disputants′ aspirations. Intravenors were more likely than mediators to use forceful, pressure tactics, and were more confident and saw themselves as more influential. Taken together, the results provide the basis for an integrated model of third-party intervention in organizational dispute resolution.     

From acclaim to blame: evidence of a person sensitivity decision bias

In a series of studies, the authors established empirical support for a general decision-making bias that they termed a person sensitvity bias. Specifically, a person sensitivity bias consists of a person positivity bias (D. O. Sears, 1983) under positive performance conditions and a person negativity bias under negative performance conditions. The authors conducted the first empirical studies of a direct comparison between individuals and objects performing the same task under both positive and negative performance conditions. Two additional studies tested the boundaries of the sensitivity bias within negatively framed decision dilemmas. The results are discussed in terms of their relevance toward a more comprehensive theory of person-object evaluation differences.     

Career barriers and reading ability as correlates of career aspirations and expectations of parents and their children

Data were obtained from 176 Year 7 children (mean age = 12.2 years) on career status aspirations and expectations, career barriers, academic engagement, academic control beliefs, general ability and literacy; and from parents, mainly mothers, on aspirations, expectations and career barriers. Discrepancy scores between aspirations and expectations were calculated for both children and parents. Children differed from parents on career status aspirations and expectations; boys did not differ from girls, and parents did not differentiate between boys and girls. Parents’ and children’s aspirations were both associated with reading ability, although the association was weak for the children. Children’s expectations were associated with perceptions of career barriers, and a trend towards reading abilities, while parents’ expectations were associated with general ability and reading.     

Encouraging Prosocial Decisions: The Role of Fairness Salience and Uncertainty

Although the decision to engage in prosocial behavior has received research attention, the literature offers a limited understanding of fairness and uncertainty as antecedents. We propose that one can encourage prosocial decision making simply by invoking the notion of fairness because of its effects on the perceived trustworthiness of the invoking party. We also elucidate the complex role of uncertainty in prosocial decisions in that it has a negative effect while also serving to strengthen the positive effect of fairness salience. Our ideas are tested in two prosocial decision contexts, including participative pricing (i.e., “pay what you want”) and charitable giving. Data from an archival study of a naturally occurring event and two controlled experiments offer support for our arguments. Copyright © 2016 John Wiley & Sons, Ltd.     

Eyes on the prize: The longitudinal benefits of goal focus on progress toward a weight loss goal

Past research suggests that focusing on what has not yet been accomplished (goal focus) signals a lack of progress towards one's high commitment goals and inspires greater motivation than does focusing on what has already been accomplished (accomplishment focus). The present investigation extends this research to a longitudinal, important domain by exploring the consequences of focusing on one's goals versus accomplishments when pursuing a weight loss goal. Participants were tracked over the course of a 12-week weight loss program that utilized weekly group discussions and a companion website to direct participants' focus toward their end weight loss goal or toward what they had already achieved. Goal-focused participants reported higher levels of commitment to their goal and, ultimately, lost more weight than did accomplishment-focused and no focus control participants. Accomplishment-focused participants did not differ from controls on any measure.     

Explaining Façades of Choice: Timing, Justice Effects, and Behavioral Outcomes

Organizations sometimes present their members with facades of choice: situations that appear to promise a choice but that, in fact, do not do so. Our study examines how facades of choice, relative to genuine choice, influence justice perceptions and negative and compensatory behavioral reactions. We then consider how the adequacy and timing of explanations for façades of choice affect justice perceptions and negative and compensatory reactions following façades of choice. Results indicate that the impact of explanations is influenced by their adequacy and timing (before or after one actually suffers the broken promise inherent in a façade of choice), suggesting that the experience of an injustice may frame a person's understanding of the explanation given for that injustice.