Social contact,own-group recognition bias and visual attention to faces

The own-group recognition bias (OGRB) has been consistently linked to social contact in theoretical accounts. Indeed, social contact is assumed by most authors to underlie the perceptual expertise of out-groups' faces. However, little is known empirically about how it might impact face-processing strategies. We tested the proposition that social interaction would improve the face recognition performance of another group by modulating visual strategies for different face areas. In Experiment 1, we studied visual processes using an eye tracker during a person's first live encounter with a particular member of their own group (European) or an outgroup (African) to explore how increasing familiarity during a first interaction influences face-processing strategies. In Experiments 2 and 3, we explored the effect of simulated intergroup contact on face recognition accuracy, while simultaneously studying the impact of contact on visual attention strategies that occur during recognition (Experiment 2) and encoding (Experiment 3). The results showed a strong OGRB and a difference in visual processes based on the ethnic group of the targets. Although a single interaction is not sufficient to reduce the OGRB, familiarization during a live interaction (Experiment 1) and virtual social contact (Experiment 2) had an impact on the visual strategies employed.     

Affectionate communication,health, and relationships

A robust body of research attests to the mental and physical health correlates and consequences of affectionate communication. Like much research on personal relationships, however, this work may overrepresent certain portions of the population, may underrepresent others, and may not effectively account for intersections of identities. We define intersectionality as comprising the unique effects of two or more social identities interacting with each other. To assess this literature with an eye toward intersectionality and representation, the present article reports a systematic review of 86 individual empirical studies representing 26,013 participants. The review concludes that there is no explicit or implicit attention to intersectionality in the existing research on affectionate communication and health, and that U.S. Americans, women, younger individuals, white individuals, and students are overrepresented in research samples. The review ends with future directions to encourage more inclusive research on this topic.     

Group membership and everyday social comparison experiences

In two everyday experience studies, we examined the degree to which everyday social comparisons are framed by group membership. In the first study, 30 undergraduates attending a public university in the United States completed short questionnaires about their social comparison experiences whenever they were signalled. In the second study, 34 ethnic minority undergraduates from the same university completed similar questionnaires about their social comparison experiences. Across both studies, comparisons in which participants viewed themselves as an ingroup member in comparison to an outgroup comprised less than 10% of the comparison experiences reported by participants. However, minorities in the second study who reported closer identification with their ethnic group reported more comparison experiences in which they mentioned their own or the comparison target's ethnicity.     

The Aesthetic Appreciation of Nature

Books reviewed:
Malcolm Budd, The Aesthetic Appreciation of Nature , Oxford: Clarendon Press, 2002, 158 pp. No price. Reviewed by Colin Lyas, University of Lancaster Furness College Bailrigg Lancaster LA1 4YG     

Relative speed of processing determines color–word contingency learning

In three experiments, we tested a relative-speed-of-processing account of color–word contingency learning, a phenomenon in which color identification responses to high-contingency stimuli (words that appear most often in particular colors) are faster than those to low-contingency stimuli. Experiment 1 showed equally large contingency-learning effects whether responding was to the colors or to the words, likely due to slow responding to both dimensions because of the unfamiliar mapping required by the key press responses. For Experiment 2, participants switched to vocal responding, in which reading words is considerably faster than naming colors, and we obtained a contingency-learning effect only for color naming, the slower dimension. In Experiment 3, previewing the color information resulted in a reduced contingency-learning effect for color naming, but it enhanced the contingency-learning effect for word reading. These results are all consistent with contingency learning influencing performance only when the nominally irrelevant feature is faster to process than the relevant feature, and therefore are entirely in accord with a relative-speed-of-processing explanation.     

Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness,adaptive selling,and role conflict

This research investigates the effects of sales-service ambidexterity on salesperson role perceptions, behaviors, and customer satisfaction. Using a business-to-business, salesperson-customer sample, we build and test a model which highlights both the positive and negative consequences of this simultaneous goal pursuit. Specifically, while sales-service ambidexterity positively impacts adaptive selling behaviors, it also increases perceptions of role conflict among salespeople. Customer demandingness moderates these relationships. Taken together, the results provide insights for firms on how to manage their sales force to optimize both sales and service outcomes based on characteristics of their salespeople and customers.