The Effects of the Cognitive Interview on Recall,Identification, Confidence and the Confidence/Accuracy Relationship

The effects of two interview techniques, the Cognitive Interview (CI) and the Structured Interview (SI), were examined in relation to recall, recognition, confidence and the confidence/accuracy relationship. Volunteer subjects witnessed a live staged event, and at set time delays (48 and 96 hours) were interviewed by means of either the CI or SI and made lineup identifications from both blank and filled lineup presentations. The CI significantly improved total recall (p<0.001) and correct recall (p<0.001) relative to the SI. There were no differences in either accuracy or error rates for the two conditions. The CI produced significantly higher ‘pre-post interview’ confidence ratings than the SI (p<0.05). Within-, between- and event-confidence ratings were not predictive of recall or recognition accuracy. Failure to find a significant consistent confidence/accuracy relationship was suggested to have occurred because of the operation of an accuracy assessment heuristic. The CI did not reliably improve identification from a filled lineup presentation relative to the SI, but did produce better performance on a blank lineup presentation (p<0.001). Confidence and the confidence/accuracy relationship involving identifications were not found to differ as a function of interview condition. Throughout the study multiple regression analyses failed to reveal consistent predictors of recall or recognition accuracy, confidence or the confidence/accuracy relationship of these two domains. © 1997 by John Wiley & Sons, Ltd.     

Induction in variants of White's effect: common or separate mechanisms?

In White's display the gray target surrounded more by black than white appears darker than the target of the same physical luminance surrounded more by white than black. Several subsequent studies have shown that this effect occurs only when the luminance of the test regions lies between the minimum and maximum luminance values of the inducing stripes. With targets either lighter or darker than both inducing stripes, the direction of the effect is reversed and the effect is known as the 'inverted' White's effect. Views differ on whether the classical and inverted White's effects are mediated by common or separate underlying mechanisms. We varied the aspect ratio of the test and inducing regions in the classical and inverted White's effects. Consistent with previously reported findings, we found that the direction of the classical effect did not depend on the amount of black or white border in immediate contact with the test patch. On the other hand, perceived lightness in the inverted White's effect was affected by such variations, suggesting that induction in classical and inverted White's configurations is governed by different mechanisms. These results confirm the critical importance of the interaction between luminance and geometric relationships in induced brightness.     

Cost-Effectiveness and Health Care Utilization in a Multidisciplinary Pain Center: Comparison of Three Treatment Groups

Recent literature supports the efficacy of multidisciplinary pain management in treating persons suffering from chronic pain. However, the components of multidisciplinary pain management need to be evaluated in terms of effects on patients' quality of life as well as saving of future health care dollars. Therefore, cost-effectiveness of three treatment groups was compared by examining treatment outcome, posttreatment health care costs, and posttreatment health care visits. Results revealed that patients receiving both medical and psychological treatment (multidisciplinary pain management) exhibited the largest improvements in functional capacity, while being the least costly after their treatment program had ended. In contrast, patients who received only medical treatment exhibited significant deterioration in outcome after their treatment ended, and consumed substantially more posttreatment health care dollars.     

Relationship between clinician assessment and self-assessment of personality disorders using the SWAP-200 and PAI

The relation between self- and peer-informant reports of personality using psychometric instruments has been the focus of considerable research. The quantified judgments of clinically experienced observers such as treating clinicians have also been studied. The focus of the present article is on the measurement of 3 personality disorders (borderline, antisocial, and obsessive-compulsive) using the Shedler-Westen Assessment Procedure (SWAP-200), an instrument designed to quantify personality ratings made by clinically experienced informants, and the self-report Personality Assessment Inventory (PAI). SWAP-200 personality disorder scales showed small to medium correlations with borderline and antisocial personality disorder scales from the PAI. As predicted, SWAP-200 obsessive-compulsive personality disorder correlated negatively with these scales, suggesting discriminant validity.     

Mental Health Concerns of Older Adults Living in Long-Term Care Facilities: An Area of Expansion for MFTs

As baby boomers reach retirement age, the number of older adults living in long-term care will inevitably increase. Living in long-term care often brings psychological, relational, and emotional challenges for older adults, their families, and professional care-providers. Despite these trends and associated challenges, there appears to be an underrepresentation of attention addressing the mental health care of older adults and their families in marriage and family therapy (MFT) literature. Emphasis needs to be turned to assessing the quality and effectiveness of mental health resources for older adults in residential facilities, and to filling the gap where needed services are unavailable. The current review summarizes research addressing residential care for older adults, detailing a) mental health challenges faced by residents, families, and professional care-providers, b) effective mental health treatment options, and c) how MFTs are uniquely suited to working in long-term care settings.     

Distinctiveness-based stereotype threat and the moderating role of coaction contexts

Two experiments, using computer avatars, examined the role of coaction contexts (competition versus cooperation) in distinctiveness-based stereotype threat. In Experiment 1, African-American participants performed an anagram-solving task with two ostensible coactors either in a high-distinctiveness (participant being a numerical minority with two Caucasian coactors) or in a low-distinctiveness (racial-cues absent with silhouette-image avatars) environment; coaction contexts were structured either in terms of competition or in terms of cooperation. Participants situated in the high-distinctiveness environment performed better when they engaged in cooperation than in competition whereas those in the low-distinctive environment did not show a significant difference. In Experiment 2, which was conducted to replicate and extend Experiment 1 with a different social category/domain, females took a mathematics test with two ostensible coactors. Whereas the competition versus cooperation difference was not significant among participants placed in a low-distinctiveness (female-majority or all-female) environment, participants situated in a high-distinctiveness (female-minority) environment showed significantly lower levels of stereotype-associated concerns and better performance on the math test in cooperation than in competition. Our findings suggest that distinctiveness-based stereotype threat is less likely to occur when the context of group performance is framed as cooperation as opposed to competition.     

Increasing Sales Productivity Through Improved Sales Call Allocation Strategies

Abstract

Analytical tools have been found to greatly assist sales managers in making better sales call allocation decisions, but many of these approaches are either too simplified to provide meaningful results or too complex for many sales organizations to use. Recently a grid analysis approach has been suggested as a promising way to increase sales productivity by improving sales call allocations. We present several methodological improvements for developing the grid and report a successful application of grid analysis.