A social identity model of riot diffusion: From injustice to empowerment in the 2011 London riots

Previous research has shown that riots spread across multiple locations, but has not explained underlying psychological processes. We examined rioting in three locations during the August 2011 disorders in England to test a social identity model of riot diffusion. We triangulated multiple sources to construct a narrative of events; and we analysed interviews with 68 participants to examine experiences. In line with the model, we found evidence for two pathways of influence: “cognitive” and “strategic”. For some participants, previous rioting was highly self-relevant, and shared identity was the basis of their subsequent involvement. For others, previous rioting was empowering because it demonstrated the vulnerability of a common enemy (the police). In each location, interaction dynamics mediated the link between initial perceptions and collective action. The utility of this social identity approach is that it is able to account for both the boundaries and the sequence of urban riot diffusion.     

When a Talking‐Face Computer Agent is Half‐Human and Half‐Humanoid: Human Identity and Consistency Preference

Computer‐generated anthropomorphic characters are a growing type of communicator that is deployed in digital communication environments. An essential theoretical question is how people identify humanlike but clearly artificial, hence humanoid, entities in comparison to natural human ones. This identity categorization inquiry was approached under the framework of consistency and tested through examining inconsistency effects from mismatching categories. Study 1 (N = 80), incorporating a self‐disclosure task, tested participants’ responses to a talking‐face agent, which varied in four combinations of human versus humanoid faces and voices. In line with the literature on inconsistency, the pairing of a human face with a humanoid voice or a humanoid face with a human voice led to longer processing time in making judgment of the agent and less trust than the pairing of a face and a voice from either the human or the humanoid category. Female users particularly showed negative attitudes toward inconsistently paired talking faces. Study 2 (N = 80), using a task that stressed comprehension demand, replicated the inconsistency effects on judging time and females’ negative attitudes but not for comprehension‐related outcomes. Voice clarity overshadowed the consistency concern for comprehension‐related responses. The overall inconsistency effects suggest that people treat humanoid entities in a different category from natural human ones.     

Social Cure Processes Help Lower Intergroup Anxiety Among Neighborhood Residents

Research in the social cure tradition shows that groups can reduce members' stress by providing support to cope with challenges, but it has yet to consider how this applies to the anxiety occasioned by outgroups. Research on intergroup contact has extensively examined how reducing intergroup anxiety improves attitudes towards outgroups, but it has yet to examine the role of intragroup support processes in facilitating this. The present article takes the case of residential contact, in which the impact of diversification upon neighborhood cohesion is hotly debated, but the role of neighborhood identification and social support from neighbors in facilitating residential mixing has been largely ignored. Our surveys of two geographically bounded communities in England (n = 310; n = 94) and one in Northern Ireland (n = 206) show that neighborhood identification predicts both well-being and more positive feelings towards outgroups, with both effects occurring via increased intragroup support. In studies 2 and 3, we show that this positive effect on feelings towards the outgroup occurs independently of that of intergroup contact and is further explained by the effect of neighborhood support in reducing intergroup anxiety. This suggests that social cure processes can improve intergroup attitudes by supporting group members to deal with the stress of intergroup interactions.     

How can ‘we’ help? Exploring the role of shared social identity in the experiences and benefits of volunteering

Previous research on volunteering has largely focused on the individual characteristics and experiences of volunteers, or on their relationship with a volunteering organisation, neglecting the group dynamics of volunteering. To address this gap, we apply a social identity and “Social Cure” perspective in a thematic analysis of interviews with 40 volunteers from across the South of England. This analysis highlights that group identities are fundamental to volunteers' motivations and experiences of volunteering. Sharing an identity with other volunteers promoted feelings of belonging, which in turn impacted upon the participants' wellbeing. Identity processes also underpinned interactions with the beneficiaries of help and how volunteers managed the challenges of helping. Finally, shared identity facilitated collective support between volunteers, which was necessary to deal with the challenges of the volunteering role, and this could be facilitated or hindered by the volunteering organisation. We discuss the implications for how volunteering organisations can enhance identity‐mediated helping, as well as for understanding the impact of volunteering on health and wellbeing.     

The evolving normative dimensions of ‘riot’: Towards an elaborated social identity explanation

The question of how normative form changes during a riot, and thus how collective behaviour spreads to different targets and locations, has been neglected in previous research, despite its theoretical and practical importance. We begin to address this limitation through a detailed analysis of the rioting in the London borough of Haringey in 2011. A triangulated analysis of multiple sources of data (including police reports, media accounts, and videos) finds a pattern of behaviour shifting from collective attacks on police targets to looting. A thematic analysis of 41 interview accounts with participants gathered shortly after the events suggests that a shared anti‐police identity allowed local postcode rivalries to be overcome, forming the basis of empowered action not only against the police but to address more long‐standing grievances and desires. It is argued that collective psychological empowerment operated in a ‘positive feedback loop’, whereby one form of collective self‐objectification (and perceived inability of police to respond) formed the basis of further action. This analysis of the development of new targets in an empowered crowd both confirms and extends the elaborated social identity model as an explanation for conflictual intergroup dynamics.     

The effects of venlafaxine and cognitive behavioral therapy alone and combined in the treatment of co-morbid alcohol use-anxiety disorders

The effects of the antidepressant venlafaxine (VEN-225 mg daily) and transdiagnostic cognitive behavioral treatment (CBT) alone and in combination on alcohol intake in subjects with co-morbid alcohol use disorders (AUDs) and anxiety disorders were compared. Drinking outcomes and anxiety were assessed for 81 subjects treated for 11 weeks with one of 4 conditions: 1) VEN–CBT, 2) VEN-Progressive Muscle Relaxation therapy (PMR), 3) Placebo (PLC)-CBT and 4) a comparison group of PLC-PMR. For subjects who reported taking at least one dose of study medication, the Time × Group interaction was significant for percent days of heavy drinking and drinks consumed per day. For the measure of percent days heavy drinking, the paired comparison of PLC-CBT versus PLC-PMR group indicated that the PLC-CBT group had greater drinking reductions, whereas other groups were not superior to the comparison group. In Week 11, the proportion of subjects in the PLC-CBT group that had a 50% reduction from baseline in percent days heavy drinking was significantly greater than those in the comparison group. Of the 3 “active treatment” groups only the PLC-CBT group had significantly decreased heavy drinking when contrasted to the comparison group. This finding suggests that the transdiagnostic CBT approach of Barlow and colleagues may have value in the management of heavy drinking in individuals with co-morbid alcoholism and anxiety.     

Psychological disaster myths in the perception and management of mass emergencies

Disaster myths are said to be widespread and consequential. However, there has been little research on whether those involved in public safety and emergency response believe them. A survey examined how far police officers, civilian safety professionals, sports event stewards and comparison samples from the public believe the myths “mass panic,” “civil disorder,” and “helplessness.” Respondents endorsed the first two myths. However, they rejected the myth of helplessness and endorsed the view that emergency crowds display resilience. Despite these contradictions in stated beliefs, there was also evidence of ideological coherence: each model of mass emergency behavior (maladaptive vs. resilient) was linked to a model of crowd management (coercive and paternalistic vs. mass‐democratic). The practical implications of these findings are discussed.