The striped mouse (Rhabdomys pumilio) from the succulent karoo, South Africa: a territorial group-living solitary forager with communal breeding and helpers at the nest

The authors studied the striped mouse (Rhabdomys pumilio) in the semiarid succulent karoo of South Africa. Mice forage alone, but they live in groups that share a common nest. Groups consist of 1 to 4 breeding females, 1 to 2 breeding males, and their offspring of both sexes, which remain in their natal group even after reaching adulthood, participating in territorial defense and nest building without showing signs of reproductive activity. Interactions are typically amicable and take place inside or in front of the nest. In contrast, encounters with mice from other groups are aggressive. Group living in the succulent karoo is possibly due to ecological constraints imposed by habitat saturation because of a year-round stable food supply as well as associated benefits of philopatry.     

Task versus relationship conflict,team performance,and team member satisfaction: a meta-analysis

This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations between task conflict team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather than strongly, correlated.     

Numerical support,information processing and attitude change

In two experiments we studied the prediction that majority support induces stronger convergent processing than minority support for a persuasive message, the more so when recipients are explicitly forced to pay attention to the source's point of view; this in turn affects the amount of attitude change on related issues. Convergent processing is the systematic elaboration on the sources position, but with a stronger focus on verification and justification rather than falsification. In Experiment 1 it was found that numerical support is related to information processing as predicted: The greater the support, the more convergent the processing. Experiment 2 replicated this result, and furthermore confirmed our expectations regarding attitude change: The more convergent processing occurs, the less subjects change their attitude on related issues.     

Gain–loss-frame in outcome-interdependence: does it influence equality or equity considerations?

Research suggests that framing outcomes as gains produces stronger concern for distributive justice than framing outcomes as losses. Unfortunately, however, this prior research manipulated own and other's outcomes only (and not own and other's input). Hence, it remained unclear whether framing affects concern with equality—everyone gets an equal share regardless whether one ‘deserves’ it or not—and/or equity—the share one gets is a function of the proportionality of one's own, and the other parties' inputs. The current experiment addressed this problem. Subjects (N = 94) read a scenario manipulating own and some co-workers' inputs, and subsequently rated satisfaction with pairs of outcomes providing themselves with more, equal or less outcomes than their co-worker. Outcomes to oneself exceeded expectation (gain-frame) or remained below it (loss-frame). Corroborating and expanding prior research, results showed that people are more concerned with both equality and equity when they have a gain- rather than loss-frame. In addition, results revealed evidence for a self-serving bias, in that people prefer equity or equality, depending on what serves best their own interests. It is concluded that frame affects the degree to which people are concerned about distributive justice.     

Minority Dissent in Organizations: Factors Influencing Willingness to Dissent1

Minority dissent disrupts stability but also stimulates individual creativity, the quality of group decision making, and organizational adaptiveness. It is argued that we know little about antecedents of minority dissent in organizations. To fill this void, managers (N= 108) were asked about their willingness to take up a minority position within their team or work unit. Results showed that willingness to dissent was predicted by the manager's extraversion, as well as by group factors, including possibility for communication, goal clarity, and past neglect of disagreements. Implications for theory and practice are discussed.     

Customer experience in coffee stores: A multidisciplinary Neuromarketing approach

Companies in the service retailing industry are constantly looking for strategies to provide a customer experience that improves brand perception and increases customer loyalty. This study provides a deeper understanding of customer experience in two coffee stores in Vietnam by providing a multidisciplinary approach, including a quantitative and a neuromarketing approach. Two-hundred participants participated in the study, combining mystery shopping visits with the Brand Association Reaction Time Test (BARTT). Results from the mystery shopping visits confirm the holistic concept of customer experience. Store atmosphere, employee service, drink quality, price, and previous visits significantly impact customer experience. Empirical results also confirm the impact of customer experience on loyalty. Furthermore, the BARTT analysis shows that in-store customer experience can influence customers' short-term brand perceptions. The national brand is associated with friendly, expensive, globalized, and unique, whereas the local brand revealed significant associations with clean, smells good, welcoming, and unique. From the mystery shopping results and the BARTT, we can infer that customer experience needs multi-methodological capturing of its multifaceted aspects. Our findings are relevant to researchers and practitioners seeking to understand and bolster customer experiences, justifying a multidisciplinary approach and the application of new insightful tools.     

Self-regulation processes and health: the importance of optimism and goal adjustment

This article discusses how self-regulatory models can be used to understand people's response to health threats. The article begins with a general discussion of the principles and assumptions of self-regulatory models of behavior. Two distinct lines of research are then presented addressing two important processes of adaptive self-regulation. First, we provide a brief overview of the literature on optimism and adjustment to chronic disease and other health outcomes. Second, we present an overview of the process of disengagement from unattainable goals, focusing on recent research. We close by making recommendations for future research.     

Personal need for structure and creative performance: the moderating influence of fear of invalidity

Previous research has suggested that personal need for structure (PNS) is negatively related to creative performance. In this article, it is argued that this relation, in fact, depends on another personality variable: personal fear of invalidity (PFI). When PFI is high, PNS should indeed be negatively associated with creativity. However, PNS should be positively associated with creativity when PFI is low, because this combination enables people to take a structured approach to creative tasks and this can be helpful to overcome their reliance on conventional and accessible task strategies. In four studies, this hypothesis is tested using different measures of creative performance. The expected interaction effect is found for measures of ideational fluency and measures of originality but not for measures of flexibility. Moreover, it is shown that the interaction effect between PNS and PFI is mediated by perseverance within thought categories.     

You've gotta know when to fold 'em: goal disengagement and systemic inflammation in adolescence

The notion that persistence is essential for success and happiness is deeply embedded in popular and scientific writings. However, when people are faced with situations in which they cannot realize a key life goal, the most adaptive response for mental and physical health may be to disengage from that goal. This project followed 90 adolescents over the course of 1 year. Capacities for managing unattainable goals were assessed at baseline, and concentrations of the inflammatory molecule C-reactive protein (CRP) were quantified at that time, as well as 6 and 12 months later. To the extent that subjects had difficulties disengaging from unattainable goals, they displayed increasing concentrations of CRP over the follow-up. This association was independent of potential confounds, including adiposity, smoking, and depression. Because excessive inflammation contributes to a variety of adverse medical outcomes, these findings suggest that in some contexts, persistence may actually undermine well-being and good health.