A little help from our friends: Informal third parties and interpersonal conflict

Individuals who have been hurt by an interpersonal transgression often turn to others for support, but very little is known about the function of these informal third parties. In this study, a qualitative approach was used to analyze victims' written narratives describing a transgression in order to better understand what role informal third parties may play. The range of responses that informal third parties made to victims, and how victims felt, both about the transgressor and in general, was examined. Those who forgave the transgressor tended to receive different types of informal third‐party responses than those who did not forgive, and informal third parties seemed to help victims feel better by reducing their uncertainty and increasing their sense of belongingness.     

THE CONTROL OF BIAS IN RATINGS: A THEORY OF RATING

Based on several years of research and a careful analysis of the rating process Wherry developed a theory of rating. An accurate rating is seen as being a function of three major components: Performance of the ratee, observation of that performance by the rater, and the recall of those observations by the rater. Cast in a mold of classical psychometric theory each of these components is seen as consisting of a systematic portion and a random portion. The systematic portion of each component is further broken down. The performance of the ratee is a combination of true ability or aptitude for the job and the influence of the environment. What the rater observes is a function the performance of the ratee and bias of observation and what the rater recalls is a result of those observations combined with a bias of recall. The development of the theory of rating unfolds by defining the various factors that affect each of these components in a series of linear equations. Various theorems and corollaries are proposed which should lead to a maximization of the true ability component of the ratee and minimize environmental influence and the bias and error components. The theorems and corollaries suggest testable hypotheses for the researcher in performance evaluation.     

EXERCISES AND DIMENSIONS ARE THE CURRENCY OF ASSESSMENT CENTERS

A novel assessment center (AC) structure that models broad dimension factors, exercise factors, and a general performance factor is proposed and supported in 4 independent samples of AC ratings. Consistent with prior research, the variance attributable to dimension and exercise factors varied widely across ACs. To investigate the construct validity of these empirically supported components of AC ratings, the nomological network of broad dimensions, exercises, and general performance was examined. Results supported the criterion‐related validity of broad dimensions and exercises as predictors of effectiveness and success criteria as well as the incremental validity of broad dimensions beyond exercises and general performance. Finally, the relationships between individual differences and AC factors supported the construct validity of broad dimension factors and provide initial insight as to the meaning of exercise specific variance and general AC performance.     

PROGRAM SELECTION WITH ABUNDANCE OF CHOICE

A model of program choice focusing on the decision-making process is developed and applied to cable television viewing. The process concepts of orienting search (becoming aware of alternatives to watch) and revaluation (reconsidering a choice) are found to be positively correlated with channel familiarity (awarensss of available cable channels) and channel repertoire (use of cable channels). Viewers appear to have their own routine means of choosing what to watch that vary according to personality characteristics and demographics. Young, male adults with a high need for stimulation engage in more active choice processes.