Maintenance Communication in Superior-Subordinate Work Relationships

In a series of two studies, this research (a) identified strategic situations in which superiors and subordinates felt the need to maintain their relationships, (b) delineated communication tactics and strategies that supervisors and subordinates consciously enacted to maintain their relationships, and (c) investigated how superiors and subordinates in different kinds of relationship exchanges employed maintenance communication behaviors and activities in strategic maintenance situations. Findings indicated that approximately 50% of the maintenance situations that respondents identified concerned deteriorating interactional contexts, 25% concerned escalating situations, and 25% concerned routine situations. In addition, results suggested that although there may be similarities across situations with respect to the overall strategies that superiors and subordinates use to maintain their relationships, how they enact those strategies is fairly unique depending on the situation and the quality of the leader-member relationships (as perceived by subordinates).     

Counseling in an Enlightened Society: Values for a New Millennium

In the year 2001, civilization will enter a new century and a new millennium as well. For counseling professionals the start of a new millennium encourages an examination of the philosophy and practice of mental health intervention. The purpose of this article is to share a vision that can possibly lay the foundation for an enlightened world society. It also attempts to outline how the counseling profession can influence the possibility of such a society.     

Social cliques as mental models

The present research investigates how a mental model derived from patterns of sentiment relations (mental clique model) interacts with social background information (membership in social categories). Testing memory for a set of sentiment relations, the data support the assumption that a strongly polarizing categorization interferes with a mental clique model derived from the learning of these sentiment relations. Such interference was claimed to occur whenever sentiment implications from the social categorization would contradict information contained in the mental clique model. In line with this reasoning, balanced triads were selectively impaired in memory as opposed to relations from unbalanced triads which did not allow construction of any clique model and which were not influenced by category interference.