Organizational Citizenship Behaviors and Organizational Effectiveness: Examining Relationships in Taiwanese Banks

Organizational citizenship behaviors (OCBs) describe actions in which employees are willing to go above and beyond their prescribed role requirements. Theory suggests and recent research supports the notion that these behaviors are correlated with indicators of organizational effectiveness. Studies have yet to explore whether relationships between OCB and organizational effectiveness are generalizable to non-United States samples. The present study examined relationships between OCB and indicators of organizational effectiveness—employee-level customer-service behavior; and unit-level measures of profit, efficiency, and customer perceptions of service quality—for bank branches in Taiwan. The results suggest significant relationships between OCB and a number of the indicators of effectiveness. Implications and limitations of these results are discussed.     

Fluent Reading as the Improvement of Stimulus Control: Additive Effects of Performance-Based Interventions to Repeated Reading on Students' Reading and Error Rates

The impact of adding performance-based interventions to a skill-based intervention on oral reading fluency was examined with 3 elementary students identified as having difficulty with reading. Two performance-based interventions were combined with the skill-based intervention Repeated Reading (RR) to create the three instructional packages investigated. The packages included Repeated Readings (RR), Repeated Readings with Performance Feedback (RR/FB), and Repeated Readings with Performance Feedback and Contingent Reward (RR/FB/REW). Results suggested that Repeated Reading (RR) alone led to the greatest increase in reading fluency for participants with the highest reading rates and lowest error rates at baseline. In contrast, the participant who exhibited the lowest reading rate and highest error rate benefited the most when Repeated Readings was offered in conjunction with Performance Feedback (RR/FB) or Performance Feedback plus Contingent Reward (RR/FB/RW). Implications for blending skill- and performance-based interventions to develop stimulus control over fluent reading and future research directions are discussed.     

Negative Interpretations of Interpersonal Situations and the Relation Between Low Perceived Support and Psychological Distress Among Divorced Adults1

This research tested hypotheses for a mechanism by which low perceived support may lead to psychological distress. According to social‐cognitive models, perceived support guides the interpretation of interpersonal situations. People with low perceived support interpret these situations more negatively than do people with high perceived support, and these negative interpretations lead to psychological distress. This mechanism is hypothesized to be distinct from similar mechanisms involving other social‐cognitive constructs, such as dysfunctional attitudes. These hypotheses were tested in 2 samples of adults adjusting to divorce. The data were consistent with predictions. Implications for understanding low perceived support's relation to distress and adults' adjustment to divorce were discussed.     

A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo

Most theories in social and political psychology stress self-interest, intergroup conflict, ethnocentrism, homophily, ingroup bias, outgroup antipathy, dominance, and resistance. System justification theory is influenced by these perspectives—including social identity and social dominance theories—but it departs from them in several respects. Advocates of system justification theory argue that (a) there is a general ideological motive to justify the existing social order, (b) this motive is at least partially responsible for the internalization of inferiority among members of disadvantaged groups, (c) it is observed most readily at an implicit, nonconscious level of awareness and (d) paradoxically, it is sometimes strongest among those who are most harmed by the status quo. This article reviews and integrates 10 years of research on 20 hypotheses derived from a system justification perspective, focusing on the phenomenon of implicit outgroup favoritism among members of disadvantaged groups (including African Americans, the elderly, and gays/lesbians) and its relation to political ideology (especially liberalism-conservatism).     

Plato and the Love of Individuals

A perennial problem in the philosophy of love has centred around what it is to love persons qua persons. Plato has usually been interpreted as believing that when we love we are attaching ourselves to qualities that inhere in the objects of our love and that these qualities transcend the objects. Vlastos has argued, along with Nussbaum, Price and many others that such an account tells against a true love of persons as unique and irreplaceable individuals. I argue that Plato's account of love as presented in the Lysis and Symposium is not so easily rejected. My concern is both to show that Plato can meet the objections and that his theory can still offer helpful insights into the understanding of love in our own lives. In particular I will identify two manners of loving persons; one which is context and individual specific, and another which might be termed metaphysical, thereby preserving aspects of the Platonic ascent of love. I will further argue that the two aspects are often non–controversially linked, and that such linking helps explain something of the mysterious nature of love.     

Factors Related to the Long-Term Course of PTSD in Older Ex–Prisoners of War

This study examined relationships between socioenvironmental factors occurring in later-life and current and changing PTSD symptom levels in a sample of 177 community-dwelling World War II and Korean era ex–prisoners of war. Factors examined included negative life events, negative health events, social support, and death acceptance. PTSD was assessed at Time 1. PTSD and the later-life factors were then assessed 4 years later (Time 2). Cross-sectional analysis examined the relationship of the later-life factors to current PTSD symptomatology. Longitudinal analysis examined their relationship to changing PTSD symptomatology over the 4-year interval. Negative health changes, social support, and death acceptance were significantly related to current and changing PTSD symptomatology, but negative life events were not. The authors conclude that health and psychosocial factors that may occur in later-life can be related to PTSD symptom levels even many decades after a traumatic experience.     

Practice Talks Back to Theory: A Critical Reflection on Teaching

The article is a reflection on what I perceive to be a confusion about the relation between theoretical judgments and judgments of pedagogical efficacy. My interest in the issue originated with my own confusion over persistent student resistance to certain assigned texts that I had initially felt confident would prove valuable in the classroom. The essay unfolds in three segments. In the first, I recount how this concern about the relation between theoretical judgments and judgments of pedagogical efficacy evolved out of my own teaching. I next list three tentative conclusions about the correlation or lack of correlation between theoretical judgments and judgments of pedagogical efficacy. In the concluding segment, I call for concerted resistance to the tendency of pure rationality to colonize the aesthetic and dramatic components of experience so essential to transformative teaching and learning.     

Personality research on the Internet: A comparison of Web-based and traditional instruments in take-home and in-class settings

Students, faculty, and researchers have become increasingly comfortable with the Internet, and many of them are interestedin using the Web to collectdata. Few published studies have investigated the differences between Web-based data and data collected with more traditional methods. In order to investigate these potential differences, two important factors were crossed in this study: whether the data were collected on line or not and whether the data were collected in a group setting at a fixed time or individually at a time of the respondent’s choosing. The Visions of Morality scale (Shelton & McAdams, 1990) was used, and the participants were assigned to one of four conditions: in-class Web survey, in-class paper-and-pencil survey; take-home Web survey, and take-home paper-and-pencil survey. No significant differences in scores were found for any condition; however, response rates were affected by the type of survey administered, with the take-home Web-based instrument having the lowest response rate. Therefore, researchers need to be aware that different modes of administration may affect subject attrition and may, therefore, confound investigations of other independent variables.     

Blockade of GABAA receptors in the interpositus nucleus modulates expression of conditioned excitation but not conditioned inhibition of the eyeblink response

The cerebellum and related brainstem structures are essential for excitatory eyeblink conditioning. Recent evidence indicates that the cerebellar interpositus and lateral pontine nuclei may also play critical roles in conditioned inhibition (CI) of the eyeblink response. The current study examined the role of GABAergic inhibition of the interpositus nucleus in retention of CI. Male Long-Evans rats were implanted with a cannula positioned just above or in the anterior interpositus nucleus before training. The rats were trained with two different tones and a light as conditioned stimuli, and a periorbital shock as the unconditioned stimulus. CI training consisted of four phases: 1) excitatory conditioning (8 kHz tone paired with shock); 2) feature-negative discrimination (2 kHz tone paired with shock or 2 kHz tone concurrent with light); 3) summation test (8 kHz tone or 8 kHz tone concurrent with light); and 4) retardation test (light paired with shock) After reaching a criterion level of performance on the feature-negative discrimination (40% discrimination), 0.5 μl picrotoxin (a GABA_A receptor antagonist) was infused at one of four concentrations, each concentration infused during separte test sessions. Picrotoxin transiently impaired conditioned responses during trials with the excitatory stimulus (tone) in a dose-dependent manner, but did not significantly impact responding to the inhibitory compound stimulus (tone-light). The results suggest that expression of conditioned inhibition of the eyeblink conditioned response does not require GABAergic inhibition of neurons in the anterior interpositus nucleus.