Workplace intrusions and employee strain: the interactive effects of extraversion and emotional stability

Background/objectives: Intrusions are a type of workplace interruption defined as unexpected interpersonal contact that disrupts workflow. Drawing from the Job Demands-Resources model of work stress, we examined how two personal resources – extraversion and emotional stability – influence relations among intrusions and strain outcomes.

Design/methodology: Self-reported, online questionnaire data were collected from two samples; 323 faculty and staff from a university (sample 1) and 574 full-time employees recruited from an online crowdsourcing forum (sample 2).

Results: In sample 1 extraversion was positively related to intrusions, whereas in sample 2, extraversion and emotional stability were negatively related to intrusions. There were no interactive effects of personality on relations among intrusions and strain outcomes in sample 1. In sample 2, low emotional stability strengthened relations among intrusions and work tension. Additionally, intrusions were negatively associated with stress for individuals high on emotional stability. Finally, introverts experienced less stress in response to intrusions.

Conclusion: Taking a person-situation interactionist approach, we examined personal resources that may mitigate interruption-related strain. Our findings suggest that for employees high in emotional stability, interruptions may be both less detrimental and, in some cases, beneficial. This study has practical implications for the structuring of work environments to mitigate strain and maximize person-environment fit.     

Perceptions of Major Roles by College Students

This study concerns women's and men's perceptions of five roles and role combinations: worker, spouse, parent, worker-spouse, and worker-parent. Undergraduates wrote stories to relevant projective cues. A variation of the Thematic Apperception Test was used. Protocols were coded for degree of (a) conflict, (b) positive outcome, and (c) positive affect, with inter-rater agreement at least 77% for each category. Sex and role differences were analyzed. Results indicate minimal sex differences. The tentative nature of the results is stressed.     

Prevention of anxiety disorders: A model for intervention

Anxiety disorders are among the most prevalent of all psychological disorders and are potentially amenable to early intervention and prevention. In this article, we review the various costs associated with anxiety disorders that make early prevention a valuable endeavor. Also, we considered extant data regarding risk factors for anxiety disorders, as knowledge of risk factors permits the targeting of a select group of the population considered to be most likely to develop anxiety disorders. Existing efficacy research on prevention for anxiety disorders is promising, but an overarching model to guide further research and development is lacking. We propose such models to guide high-risk sample selection including the content and format of prevention efforts.