Faith (F) and presence moment (O) in analytic processes: an example of a narcissistic disorder

Based on Freud's remark that a neurosis can not be slain in absentia, the thesis is established that presence moments constitute the central points in the analytic process. The interpenetrative dynamics between analyst and analysand creates an analytical field, in which a pre‐conception is formed. This pre‐conception meets the self‐revealing psychic world of the patient. This realization is a moment of presence (O) and the analytic third is determined. In this moment, the presence of psychic reality is irrefutable present and can be called by name. The name, which is seen as a presentational symbol, is a creation of the analytic couple, but has its source in the genetic roots of the patient. The presentational arises from the presence, which can then become the representation. F is central in this process and is part of the analytic couple. Based on detailed case material of a narcissistic disorder it is shown that a dynamic that impresses at first narcissistic, can be understood from a different point of view as a struggle for the analytical attitude and belief (F).     

The primacy of perceiving: emotion recognition buffers negative effects of emotional labor

There is ample empirical evidence for negative effects of emotional labor (surface acting and deep acting) on workers' well-being. This study analyzed to what extent workers' ability to recognize others' emotions may buffer these effects. In a 4-week study with 85 nurses and police officers, emotion recognition moderated the relationship between emotional labor and work engagement: Workers with high emotion recognition engaging in emotional labor did not report lower work engagement after 4 weeks, whereas those with low emotion recognition did. These effects pertained to both surface and deep acting. The results suggest that emotional labor be not necessarily detrimental to workers' engagement. Instead, the impact of emotional labor hinges upon workers' ability to correctly identify interaction partners' emotions.     

Psychophysiological effects of emotional display rules and the moderating role of trait anger in a simulated call center

In customer interactions, emotional display rules typically prescribe service providers to suppress negative emotions and display positive ones. This study investigated the causal impact of these emotional display rules on physiological indicators of workers' stress and performance. Additionally, the moderating influence of personality was examined by analyzing the impact of trait anger. In a simulated call center, 82 females were confronted with a complaining customer and instructed to react either authentically and show their true emotions or to "serve with a smile" and hide negative emotions. Increases in diastolic blood pressure and heart rates were higher in the smile condition, while verbal fluency was lower. Trait anger moderated the effects on diastolic blood pressure and observer ratings' of participants' professional competence, suggesting more negative effects for high trait anger individuals. Findings imply that emotional display rules may increase call center employees' strain and that considering employees' personality may be crucial for precluding health and performance impairments among call center workers.     

Developing equivalent Chinese and English scale‐point labels for rating scales used in survey research

Rating scales are the most frequently‐used response tool in surveys, and the scale levels are commonly described with words [verbal scale‐point labels (VSPL)]. In this study, Chinese VSPL were identified which employ five‐point scales that are psychometrically equivalent to English VSPL. In several bilingual studies, a total of 61 Chinese and 44 English items addressing intensity, frequency, and agreement rating modalities were tested. For each VSPL, three aspects were measured: position between minimum and maximum, familiarity, and appeal. The correspondence between pertinent Chinese and English words was also assessed. Based on these findings, we recommend specific VSPL that are best‐suited for achieving equivalence between Chinese and English in rating scales.     

Charity Begins at Home: Cultural Differences in Social Discounting and Generosity

People often consider how their actions influence others when making decisions. However, we are not equally generous to everyone alike. Our willingness to share resources declines as a function of social distance between the decision maker and the recipient. This function is likely to be influenced by culture, but research on behavioral decision making is still lacking empirical evidence. In Western societies, individuals generally perceive themselves as autonomous and independent from others, whereas the distinction between self and close others is less sharply defined by Eastern individuals where relationships and group membership are more centralized. Therefore, the social discount function should reflect this difference in the distinction of self and others by a reduced decline in generosity over close social distances. A social decision‐making task was adapted to the intercultural context, and data were collected in Germany and China. For seven different social distances, we estimated how much money German and Chinese subjects were willing to forego to give a certain reward to another person. A hyperbolic model was fitted to the data. We found that other‐regarding generosity declines as a function of social distance independent of cultural identity. However, German subjects showed a marked drop in generosity across close social distances, which was significantly less pronounced in Chinese participants. Copyright © 2013 John Wiley & Sons, Ltd.     

When Fatigue Turns Deadly: The Association Between Fatigue and Racial Bias in the Decision to Shoot

Racial bias in the decision to shoot can be minimized if individuals have ample cognitive resources to regulate automatic reactions. However, when individuals are fatigued, cognitive control may be compromised, which can lead to greater racial bias in shoot/don't-shoot decisions. The current studies provide evidence for this hypothesis experimentally using undergraduate participants (Study 1) and in a correlational design testing police recruits (Study 2). These results shed light on the processes underlying the decision to shoot and, given the high prevalence of fatigue among police officers, may have important practical implications.     

Psychology as an Art and as a Science: A Reflection on the Myth of Prometheus

This article focuses on the radical shift in consciousness that occurs when we move from a workaday, natural scientific sphere of life to the celebrative sphere of religious practice, of the arts and the humanities. The quotidian, workaday world is here understood as the birthplace of science and technology and the festive world of personal encounters makes its appearance here as the birthplace of the arts, the humanities and of religious practices.