A SURVEY OF ASSESSMENT CENTER PRACTICES IN ORGANIZATIONS IN THE UNITED STATES

Two hundred fifteen organizations in the United States provided information about multiple aspects of their assessment centers, including design, usage, and their adherence to professional guidelines and research-based suggestions for the use of this method. Results reveal that centers are usually conducted for selection, promotion, and development purposes. Supervisor recommendation plays a sizable role in choosing center participants. Most often, line managers act as assessors; they typically arrive at participant ratings through a consensus process. In general, respondents indicate close adherence to recommendations for center design and assessor training. Recommendations involving other practices (e.g., informing participants, evaluating assessors, validating center results) are frequently not followed. Furthermore, methods thought to improve predictive validity of center ratings are underutilized. Variability in center practices according to industry and center purpose was revealed. We encourage practitioners to follow recommendations for center usage, and researchers to work to better understand moderators of center validity.     

Counselor Role and Function: An Appraisal by Consumers and Counselors

This article reports the perceptions of parents, members of the business community, school administrators, and counselors regarding the role and function of secondary school counselors, The research reported here was presented as part of a symposium entitled, “The Development of a Model School Counselor Education Curriculum” at the Annual Conference of the American Personnel and Guidance Association, St. Louis, Missouri, 1981.     

Challenges and Promises of Training Women as Family Systems Therapists

The structural/strategic family therapy model has drawn increasing numbers of women practitioners attracted not only by its effectiveness but by the opportunity to function in an active, orchestrative, flexible role. Traditional sex-role training, family and supervisor expectations, and patriarchal institutional structures pose particular challenges to the female family therapist and trainee. This paper explores several critical problem areas for women learning to function in this role, including the expression of authority, countertransference, sexual politics of supervision, and boundary issues. Particular content areas of focus for didactic training and common sex-role difficulties in the supervision process are delineated. The discussion underscores the need for assessment and intervention skills not only in small family systems but in larger institutional structures as well in order to enhance the professional development and effectiveness of women in the family therapy field at all levels.     

Factors Affecting Employer Preference for Female Managerial Applicants

This study examines aspects of job interview behavior that influence employer preference for a female applicant for a managerial position in the human service field. The authors used an analogue methodology simulating videotaped job interview vignettes to present a female applicant exhibiting varying leadership and personality styles, ranging from a “warm” cooperative style to a “cold” task-oriented style. Employers in the human services field rated their preference for the simulated applicants. There were significant differences in preference for the various types of applicants; the most preferred were those who combined warmth with goal-oriented leadership skills.     

Likelihood to Use Employee Assistance Programs: The Effects of Sociodemographic,Social-Psychological,Sociocultural, Organizational,and Community Factors

Reported are the results of an empirical study that examined the likelihood of employees to use Employee Assistance Program services.     

Managing Mental Health Crises of Foreign College Students

Student services professionals manage a number of mental health crises as part of their job responsibilities. This article examines some of the issues that arise from assisting foreign college students experiencing such crises, with special focus on psychiatric committal, withdrawal from school, and return to the home county.     

A Study of Selected Demographic Variables and Recidivism with Adult Male Probationers

This article represents a study of variables associated with the recidivism rates of public offenders. The relationship of age, education, and prior offenses to recidivism rates is explored.     

AN EXAMINATION OF THE EFFECTS OF AN UPWARD FEEDBACK PROGRAM OVER TIME

Despite the growing popularity of upward feedback programs, there has been very little research on the effects of upward feedback on changes in managerial performance over time. We examined the effects of implementing an upward feedback program in which subordinates' ratings were collected for 238 first-through fifth-level managers in a large corporation at two points in time about 6 months apart. Research questions drawn from goal-setting, control, and social cognition theories guided our investigation of the effects of (a) receiving feedback, (b) completing self-ratings, (c) managers' initial level of performance, and (d) subordinate's familiarity with the manager on changes over time in the level of ratings and reported opportunity to observe managerial behaviors. Ratings were provided on a 33-item behavioral observation scale that focused on areas such as the manager's commitment to quality, communications, support of subordinates (encouraging participation, coaching), and fairness. Based on subordinates' ratings, managers whose initial level of performance was moderate or low improved over the 6-month period, and this improvement could not be attributed solely to regression to the mean. Also, both managers and their subordinates became more likely over time to indicate that the managers had an opportunity to demonstrate behaviors measured by the upward feedback instrument.     

Gender and friendship: Why are men's best same‐sex friendships less intimate and supportive?

Despite efforts to dismiss it, the finding that men's same‐sex friendships are less intimate and supportive than women's is robust and widely documented. We tested six possible explanations for this finding: lack of parental models for friendship, emotional restraint, homophobia, masculine self‐identity, competitive strivings, and role conflicts. Of these, emotional restraint and homophobia toward gay men provided the most explanatory power for gender effects on both intimacy and support in best friendships. Masculine self‐identity mediated the relationship between gender and intimate–but not supportive–friendship; and having a same‐sex parent with close friendships mediated the relationship between gender and supportive–but not intimate–friendship. Unexpected findings about the importance of a status orientation toward friendship suggest that researchers should abandon the male‐deficit model of friendship in favor of studying the reasons why some men and women seek close same‐sex friendships.