Pursuing goals with others: group identification and motivation resulting from things done versus things left undone

This article addresses what factors best motivate individuals to work toward shared goals. We propose that when individuals do not identify highly with a group, their contributions will mimic others': An emphasis on things done will increase their contributions toward achieving a goal, because such emphasis suggests the goal is worth pursuing. Conversely, we propose that when individuals identify highly with a group, their contributions will compensate for others': An emphasis on things left undone will increase their own contributions, because missing contributions suggest insufficient progress toward a goal they already consider worthwhile. Five studies lend support to these predictions by measuring contributions to goals centered on idea generation and helping victims of various global disasters (earthquake in Haiti, wildfires in Southern California, rioting in Kenya).     

Liking and attributions of motives as mediators of the relationships between individuals' reputations,helpful behaviors,and raters' reward decisions

Two studies investigated the mediating effects of liking and attributions of motives on the relationship between a ratee's reputation and helpful behaviors and raters' reward decisions. During managerial simulations, raters evaluated individuals after watching videotapes in which the individual's reputation and helpful behaviors were manipulated. Results indicated an interaction effect between reputation and helpful behaviors such that a helpful person with a good reputation received more rewards than did a helpful person with a bad reputation. In contrast, an unhelpful person with a good reputation did not receive better rewards than an unhelpful person with a bad reputation. Moreover, raters' liking of ratees and the motives raters attributed to ratees' helpful behaviors mediated the relationship between the manipulations and raters' reward decisions.     

Estimating the validity of the guilty knowledge test from simulated experiments: the external validity of mock crime studies

This experiment was designed to examine the external validity of the standard mock-crime procedure used extensively to evaluate the validity of polygraph tests. The authors manipulated the type of mock-crime procedure (standard vs. a more realistic version) and the time of test (immediate vs. delayed) and examined their effects on the validity of the Guilty Knowledge Test (GKT) and the recall rate of the relevant items. The results indicated that only the type of mock-crime affected the 2 outcome variables. The realistic procedure was associated with a lower recall rate and weaker detection efficiency than the standard procedure. However, these effects were mediated by the type of GKT questions used. Practical implications of these results are discussed.     

The Mullen scales of early learning: ceiling effects among preschool children

Two cognitive tests were administered to typically developing children (36–67 months): the Mullen Scales of Early Learning (MSEL), which is appropriate for very young children and thus often used in research with atypical samples (e.g., children with Autism Spectrum Disorder), and the Kaufman Assessment Battery for Children (K-ABC). This was done in order to re-examine possible MSEL ceiling effects in a new sample and achieve a more in-depth understanding of these ceiling effects, if indeed present. Results indicated that among children ranging in age from 51 to 68 months, MSEL scores were significantly lower than K-ABC scores, and that with increasing age the number of children who completed the MSEL without establishing a ceiling level increased. Our results indicated that the MSEL scores are affected by ceiling effects and, therefore, the test underestimates cognitive abilities among older and more cognitively able children.     

Spatial attention can be biased towards an expected dimension

A commonly held view in both exogenous and endogenous orienting is that spatial attention is associated with enhanced processing of all stimuli at the attended location. However, we often search for a specific target at a particular location, so an observer should be able to jointly specify the target identity and expected location. Whether attention can bias dimension-specific processes at a particular location is not yet clear. We used a dual task to examine the effects of endogenous spatial cues on the accuracy of perceptual judgments of different dimensions. Participants responded to a motion target and a colour target, presented at the same or different locations. We manipulated a central cue to predict the location of the motion or colour target. While overall performance in the two tasks was comparable, cueing effects were larger for the target whose location was predicted by the cue, implying that when attending a particular location, processing of the likely dimension was preferentially enhanced. Additionally, an asymmetry between the motion and colour tasks was seen; motion was modulated by attention, and colour was not. We conclude that attention has some ability to select a dimension at a particular location, indicating integration of spatial and feature-based attention.     

Reactions to Repeated Unpredictable Terror Attacks: Relationships Among Exposure,Posttraumatic Distress,Mood, and Intensity of Coping1

We hypothesized that exposure to Type IV trauma (involving alteration in a person's basic relation to the environment), associated with prolonged terrorist threats, would impact posttraumatic distress and that exposure to terrorism would impact the intensity of coping. The relationships revealed by the data proved to be in line with this model. Our data suggested that the relationship of exposure and coping was not direct, but seemed to be mediated by posttraumatic distress, that demoralization at the height of an unrelenting terror campaign was unrelated to trauma exposure, and that acceptance was a distinct way of coping adopted by targeted Israelis. Acceptance showed the weakest association with posttraumatic distress and was related inversely to our index of low morale.     

Self-Control: A Function of Knowing When and How to Exercise Restraint

ABSTRACT— To successfully pursue a goal in the face of temptation, an individual must first identify that she faces a self-control conflict. Only then will the individual exercise self-control to promote goal pursuit over indulging in temptation. We propose a new model that distinguishes between the problems of conflict identification and those of conflict resolution. We then review research on the factors that influence conflict identification and those that determine conflict resolution.     

When customers exhibit verbal aggression, employees pay cognitive costs

In 4 experimental studies, we show that customer verbal aggression impaired the cognitive performance of the targets of this aggression. In Study 1, customers' verbal aggression reduced recall of customers' requests. Study 2 extended these findings by showing that customer verbal aggression impaired recognition memory and working memory among employees of a cellular communication provider. In Study 3, the ability to take another's perspective attenuated the negative effects of customer verbal aggression on participants' cognitive performance. Study 4 linked customer verbal aggression to quality of task performance, showing a particularly negative influence of aggressive requests delivered by high-status customers. Together, these studies suggest that the effects of even minor aggression from customers can strongly affect the immediate cognitive performance of customer service employees and reduce their task performance. The implications for research on aggression and for the practice of customer service are discussed. (PsycINFO Database Record (c) 2012 APA, all rights reserved).     

Action video game experience reduces the cost of switching tasks

Video game expertise has been shown to have beneficial effects for visual attention processes, but the effects of action video game playing on executive functions, such as task switching and filtering out distracting information, are less well understood. In the main experiment presented here, video game players (VGPs) and nonplayers (nVGPs) switched between two tasks of unequal familiarity: a familiar task of responding in the direction indicated by an arrow, and a novel task of responding in the opposite direction. nVGPs had large response time costs for switching from the novel task to the familiar task, and small costs for switching from the familiar task to the novel task, replicating prior findings. However, as compared to the nVGPs, VGPs were more facile in switching between tasks, producing overall smaller and more symmetric switching costs, suggesting that experience with action video games produces improvements in executive functioning. In contrast, VGPs and nVGPs did not differ in filtering out the irrelevant flanking stimuli or in remembering details of aurally presented stories. The lack of global differences between the groups suggests that the improved task-switching performance seen in VGPs was not due to differences in global factors, such as VGPs being more motivated than nVGPs.