A case study approach to support needs following the death of a loved one

Abstract

The loss of a close relational partner, whether a family member, friend, spouse, or romantic partner, is one of the most difficult, and at the same time predictable, situations that individuals can experience. Although the grieving process is very individual, one's support network can either facilitate or hinder the coping process. This article utilizes a case study approach to consider the ways that one's social network provides emotional and instrumental support following the death of a close relational partner. A 21-year-old female whose fiance was killed in a traffic accident participated in three separate interviews at 4, 9, and 16 months after the accident. Interpretive analyses support the assertion that, as individuals progress through the various phases of bereavement, their needs for specific forms of social support change, as do their perceptions of what is helpful and unhelpful.     

The role of delight in driving repurchase intentions

A channel differentiator for brick-and-mortar retail stores is the availability of salespeople to assist customers directly in their purchase decision. This research considers two aspects of customer interactions with retail salespeople that lead to perceptions of extraordinary service and enhance repurchase intentions: customer comfort and salesperson expertise. Retail customers desire value-added informational assistance from the salesperson to minimize ambiguity associated with the product and to reduce the risk associated with a purchase decision. A retail salesperson needs to make customers feel comfortable so that the customer will share specific needs during the interaction, and the salesperson can recommend appropriate products and services. Our findings reveal that while both customer comfort and salesperson expertise positively influence satisfaction with the salesperson and customer delight, only customer delight leads to repurchase intentions. While satisfaction is a commonly asserted goal for retailers; the present research suggests that in a transaction-based environment, elevated emotions such as customer delight represent a more powerful predictor of repurchase intentions. This research provides evidence of trainable salesperson behaviors that enhance customer perceptions of extraordinary service and offer firms an opportunity for significant performance gains.     

Family Involvement in a Whole-School Bullying Intervention: Mothers’ and Fathers’ Communication and Influence with Children

Research indicates that involving families in school efforts to prevent and manage bullying behaviour is essential to success. Parents can influence their children's involvement in bullying situations by modelling positive social behaviour, offering advice about appropriate responses to bullying, and encouraging help-seeking. This paper reports family-related findings from the three-year group randomized control trial of the Friendly Schools Friendly Families (FSFF) intervention, which provided training and whole-school, classroom and family resources to build the capacity of schools to prevent bullying victimization and perpetration. Over 1400 parents and carers of Grades 2, 4 and 6 school students completed a survey at baseline and two post-tests. Parents exposed to the FSFF parent component received resources about ways to reduce bullying, build parenting skills and enhance parent–child communication; they also completed home activities with their children; and were encouraged to engage with their children’s school to reduce bullying. Mothers and fathers reported significant increases in the frequency of discussions with their child about bullying. Mothers were more likely than fathers to give pro-social, passive and help-seeking advice compared to fathers, who were more likely to encourage their child to ‘fight back’. The intervention improved fathers’ perceptions of their influence on children’s responses to being bullied. These results highlight the importance of working with both male and female caregivers when addressing children’s bullying behaviour. The findings also demonstrate that a parent intervention can have a positive impact on parent–child communication about bullying when it is an integral part of a whole-school approach.     

A biopsychosocial formulation of pain communication

We present a detailed framework for understanding the numerous and complicated interactions among psychological and social determinants of pain through examination of the process of pain communication. The focus is on an improved understanding of immediate dyadic transactions during painful events in the context of broader social phenomena. Fine-grain consideration of social transactions during pain leads to an appreciation of sociobehavioral events affecting both suffering persons as well as caregivers. Our examination considers knowledge from a variety of perspectives, including clinical health psychology, social and developmental processes, evolutionary psychology, communication studies, and behavioral neuroscience.     

Black Church Sponsorship of Economic Programs: A Test of Survival and Liberation Strategies

The Black Church has a long history of sponsoring programs in response to economic challenges in the African American community. Yet current double digit poverty and unemployment rates among African Americans suggest the need to examine their current efforts to combat economic problems. This study, informed by the “survival versus liberation” thesis, examines sponsorship of cash programs, employment programs, and credit unions for a national sample of 1,863 Black churches across seven denominations. Results show the tendency for Black churches to sponsor economic programs to meet more short-term needs rather than address systemic issues. Moreover, findings from logistic regression modeling suggest limited denominational effects, but a positive relationship between churches that espouse a more liberative stance and economic program sponsorship—particularly programs associated with more long-term benefits. Furthermore, Black churches that offer more educational and contemplative religious programs and that have the requisite human resources and organizational structure appear best positioned to offer these economic programs. Results provide important insights into the Black Church economic ethic.     

Realism and social structure

Social constructionism is often considered a form of anti-realism. But in contemporary feminist philosophy, an increasing number of philosophers defend views that are well-described as both realist and social constructionist. In this paper, I use the work of Sally Haslanger as an example of realist social constructionism. I argue: (i) that Haslanger is best interpreted as defending metaphysical realism about social structures; (ii) that this type of metaphysical realism about the social world presents challenges to some popular ways of understanding metaphysical realism.     

A comparison of stimulus ratings made online and in person: Gender and method effects

In Experiment 1, separate samples rated nouns on danger, using either an online survey or the same survey in person. In Experiment 2, a single sample rated words on familiarity, using both methods. Women’s in-person and online ratings correlated significantly better than men’s. In-person ratings correlated significantly better with existing norms in 4 of 8 instances. There were significant effects of condition on mean ratings and completion times. Ratings from participants who withdrew from the experiment correlated significantly less well with existing norms than did ratings from those who completed the whole experiment, in 12 of 16 instances. Analysis of existing data showed that a different statistical conclusion is reached depending on whether in-person or online ratings are used. Furthermore, the categorization of 17.9% (Experiment 1) and 5.3% (Experiment 2) of the items as high or low depends on which ratings are used. Ratings gathered in person and online cannot be freely substituted.     

Was the Northern Ireland Conflict Religious?

This article considers the claim that the conflict in Northern Ireland was irreducibly religious. After a brief account of the history of the Northern Ireland conflict, the different arguments and counter arguments that bear on the role of religion in causing and sustaining the conflict are considered. An examination of the relationship of Islam to terrorism and the events of 9/11 provides a comparative perspective that is used both to identify similarities and differences between the situation in Ireland and elsewhere and to distinguish and discriminate between different ways in which religious sanction is given to violence. The implications of our findings are then explored with regard to our understanding of the Northern Ireland conflict and with regard to our understanding of the nature of religion more generally.     

Perceived Racist Discrimination,Coping, Stress,and Life Satisfaction

In this study, avoidance coping and problem‐solving coping (inversely) predicted stress, and stress and avoidance coping inversely predicted life satisfaction among 114 African American students. Coping did not moderate racial discrimination stress or stress‐life satisfaction relationships. Fostering problem solving and reducing avoidance may help to alleviate racism‐related stress and foster well‐being. En este estudio, evitar sobrellevar y sobrellevar la resolución de problemas (a lo inverso) de estrés predicho, estrés, y el evitar sobrellevar a la inversa predicha de la satisfacción de vida, entre 114 estudiantes Afro‐Americanos. El sobrellevar no moderó el estrés de la discriminacion racial ni relaciones de satisfacción en el estrés de vida. Fomentar la resolución del problema y reducir el evitar puede ayudar a aliviar el estrés relacionado al racismo y fomentar el bienestar.