Dyadic interracial interactions: a meta-analysis

This meta-analysis examined over 40 years of research on interracial interactions by exploring 4 types of outcomes: explicit attitudes toward interaction partners, participants' self-reports of their own emotional state, nonverbal or observed behavior, and objective measures of performance. Data were collected from 108 samples (N = 12,463) comparing dyadic interracial and same-race interactions, predominantly featuring Black and White Americans. Effect sizes were small: Participants in same-race dyads tended to express marginally more positive attitudes about their partners (r = .07), reported feeling less negative affect (r = .10), showed more friendly nonverbal behavior (r = .09), and scored higher on performance measures (r = .07) than those in interracial dyads. Effect sizes also showed substantial heterogeneity, and further analyses indicated that intersectional, contextual, and relational factors moderated these outcomes. For example, when members of a dyad were the same sex, differences between interracial and same-race dyads in negative affect were reduced. Structured interactions led to more egalitarian performance outcomes than did free-form interactions, but the effects of interaction structure on nonverbal behavior depended on participant gender. Furthermore, benefits of intergroup contact were apparent: Differences in emotional state across dyadic racial composition disappeared in longer term interactions, and racial minorities, who often have greater experience with intergroup contact, experienced less negative affect in interracial interactions than did majority group members. Finally, there was a significant historical trend toward more egalitarian outcomes across dyadic racial composition for explicit attitudes and for nonverbal behavior; however, participants' emotional responses and performance have remained consistent.     

Patients’ Characteristics Affecting Physician-Patient Nonverbal Communication

Previous research has reported that nonverbal elements of physician-patient communication influence medical outcomes such as patients’ understanding, compliance, and saris/action with health care delivery. This investigation examined the impact of various patients’ characteristics (age, sex, education, anxiety, and relational history with the physician) on patterns of nonverbal communication exhibited in 41 physician-patient interactions at a family practice clinic. Several findings were noteworthy. First, although they were relatively consistent in their nonverbal responses to different patients, physicians generally reciprocated patient's adjustments in response latency, pauses during speaking turns, body orientation, and interruptions and compensated patient's modifications in turn duration and gestural rates. Second, physicians nonverbally interacted with patients over 30 years of age in a less domineering and more responsive fashion (e.g., comparable turn durations, more vocal back-channels, and more nonverbal behavior reciprocity) than they did when conversing with patients under 30. Third, physicians appeared responsive to patients experiencing various degrees of anxiety. Specifically, relative to their interactions with less worried patients, physicians used less task touch with anxious patients and to a greater degree compensated the worried patients nonverbal responses. Finally, the patients sex, education, and visit (i.e., first versus repeat) had little impact on the structure of physician-patient nonverbal exchanges.     

Physical therapists' nonverbal communication predicts geriatric patients' health outcomes

Two studies explored the link between health care providers' patterns of nonverbal communication and therapeutic efficacy. In Study 1, physical therapists were videotaped during a session with a client. Brief samples of therapists' nonverbal behavior were rated by naive judges. Judges' ratings were then correlated with clients' physical, cognitive, and psychological functioning at admission, at discharge, and at 3 months following discharge. Therapists' distancing behavior was strongly correlated with short- and long-term decreases in their clients' physical and cognitive functioning. Distancing was expressed through a pattern of not smiling and looking away from the client. In contrast, facial expressiveness, as revealed through smiling, nodding, and frowning, was associated with short- and long-term improvements in functioning. In Study 2, elderly subjects perceived distancing behaviors of therapists more negatively than positive behaviors.     

The Effect of Nonverbal Skills Training on Counselor Trainee Nonverbal Sensitivity and Responsiveness and on Session Impact and Working Alliance Ratings

Counselor trainees (N = 18) were randomly assigned to treatment (nonverbal sensitivity) or control (empathy training) conditions. Trainees saw a recruited client before (first 2 weeks) and after (last 2 weeks) a 15-week counseling methods class. Trainees rated their sensitivity to nonverbal behaviors, counseling self-efficacy, and the extent to which they focused on client nonverbal behavior. Clients filled out the Session Evaluation Questionnaire and Working Alliance Inventory at pre- and posttesting. Trained raters viewed videotapes of the counseling sessions and rated the extent that counselors focused on client nonverbal behavior. As hypothesized, trainees in the treatment condition, when compared with those in the control condition, increased their focus on client nonverbal behaviors. In addition, clients of treatment condition counselors showed significant differences in working alliance ratings. Trainees in both conditions increased their rating of nonverbal sensitivity and self-efficacy from pre- to posttesting. Implications are discussed.     

The Nature of Arousal and Nonverbal Indices

The current monograph asserts that nonverbal behaviors can serve as useful overt indices of experienced arousal. Various conceptualizations of arousal and factors eliciting arousal in communication situations are examined. It is proposed that, from a communication standpoint, indices of arousal and arousal change are best classified along two dimensions of arousal intensity and arousal valence. Diverse bodies of literature on nonverbal concamitants of arousal are reviewed. As a first test of whether separate profiles exist for negatively, as opposed to positively or neutrally, valenced arousal, data are analyzed from a mock-interview experiment in which, following a baseline interview, participants (N=52) were subjected by an interviewer to either increased or decreased involvement. The involvement changes were expected to elevate arousal intensity for all participants and induce positively or negatively valenced arousal in the two respective conditions. Polynomial regressions and z-test comparisons of correlations revealed that 16 composites, comprising a total of 47 nonverbal variables, showed significant associations with changes in arousal.     

WOMEN'S SOCIAL BEHAVIOR WHEN MEETING NEW MEN: THE INFLUENCE OF ALCOHOL AND CHILDHOOD SEXUAL ABUSE

Heavy alcohol consumption ( Testa & Parks, 1996 ) and childhood sexual abuse (CSA; Messman-Moore & Long, 2003 ) have been associated with adult sexual victimization. We examined the social behavior of 42 women under two alcohol conditions (high dose and low dose) in a bar laboratory. Women were videotaped interacting with a man they had just met. Women in the higher dose condition engaged in more open body position and talked, stood, and walked more than women in the lower dose condition. These behaviors are consistent with signs of intoxication or romantic interest. The women in the high-dose condition also frowned more than women in the low-dose condition. An increase in frowning could indicate less comfort or may be considered consistent with an increase in animation during the social interaction given the concomitant increase in other behaviors. Thus, the nonverbal behavior of women in the high-dose condition could be interpreted as mixed signals. CSA victims exhibited fewer head movements (e.g., nods), were less animated, and frowned more than non-CSA victims. These behaviors convey reticence or possibly even anxiety or discomfort during the social interaction. Thus, the nonverbal behavior of women with a history of CSA may convey an unease that could be viewed by a potential perpetrator as vulnerability. Our findings suggest that both acute alcohol consumption and history of CSA may influence nonverbal social behavior and may influence risk for sexual assault by sending mixed cues of romantic interest or signs of vulnerability to potential perpetrators.     

Effect of Expresser Role and Type of Self-Touching on Observers' Perceptions1

The effect of a nonverbal behavior frequently displayed during social interaction, self-touching, was analyzed with respect to body location, other nonverbal behaviors, and expressers' role. In Study 1, hypotheses about role (job applicant, medical patient, friend, stranger) and levels of anxiety and familiarity were substantiated. In Study 2, subjects rated females who displayed several types of self-touching (to nose, arm, hand) singly, or in combination with head nodding or leg recrossing, representing the four roles in Study 1. Hypotheses based on types of self-touching and role were supported by linear contrasts; for example, hand rubbing by job applicant and patient, who were expected to experience some anxiety, was judged as more acceptable than for friend or stranger. Discrete self-touching (nose) was evaluated as more expressive and warm than unpatterned self-touching (hand, arm) for friend and stranger. Control scenes (no movement) were rated as more calm and dominant, but less expressive, warm, and interested.     

Relational Communication in Computer-Mediated Interaction

This study involved an experiment of the effects of time and communication channel—asynchronous computer conferencing versus face-to-face meetings—on relational communication in groups. Prior research on the relational aspects of computer-mediated communication has suggested strong depersonalizing effects of the medium due to the absence of nonverbal cues. Past research is criticized for failing to incorporate temporal and developmental perspectives on information processing and relational development. In this study, data were collected from 96 subjects assigned to computer conferencing or face-to-face zero-history groups of 3, who completed three tasks over several weeks’time. Results showed that computer-mediated groups increased in several relational dimensions to more positive levels and that these subsequent levels approximated those of face-to-face groups. Boundaries on the predominant theories of computer-mediated communication are recommended, and principles from uncertainty reduction and social penetration are discussed.     

THE USE OF PROMPTS TO ENHANCE VICARIOUS EFFECTS OF NONVERBAL APPROVAL

The effect of nonverbal teacher approval (physical contact in the form of patting approvingly) delivered to target subjects on the attentive behavior of adjacent peers was examined in a special-education classroom. In a reversal design, two pairs of moderately retarded children were exposed to nonverbal approval, with only one subject in each pair receiving approval. In different phases, nonverbal approval was delivered alone or in conjunction with a verbal prompt directed to the adjacent peer or to the class as a whole. The prompt was designed to make salient the target subject's attentive behavior and the nonverbal reinforcing consequences that followed. Providing contingent nonverbal approval alone consistently altered attentive behavior of the target subjects but did not alter the attentive behavior of adjacent peers. However, accompanying nonverbal approval with a verbal prompt did increase attentive behavior of nonreinforced peers.     

Communication comforting strategies and social bereavement: Verbal and nonverbal planning and appropriateness

Abstract

Based on Applegate's (1980) hierarchy of comforting strategies, this study assessed the effects of verbal planning (e.g., Berger & Bell, 1988; Infante, 1980) and nonverbal planning on the perceived appropriateness of comforting communication. Participants indicated their verbal and nonverbal communication strategies in response to a hypothetical bereavement scenario, and these strategies were coded into Apple-gate's (1980) hierarchy. Bereavement counselors also rated the appropriateness of each respondent's comforting message strategies. Results are discussed in terms of reflection-enhancing relational strategies and the bereavement counselors' perspectives of the effects on surviving family members.     

The nonverbal mediation of self-fulfilling prophecies in interracial interaction

Two experiments were designed to demonstrate the existence of a self-fulfilling prophecy mediated by nonverbal behavior in an interracial interaction. The results of Experiment 1, which employed naive, white job interviewers and trained white and black job applicants, demonstrated that black applicants received (a) less immediacy, (b) higher rates of speech errors, and (c) shorter amounts of interview time. Experiment 2 employed naive, white applicants and trained white interviewers. In this experiment subject-applicants received behaviors that approximated those given either the black or white applicants in Experiment 1. The main results indicated that subjects treated like the blacks of Experiment 1 were judged to perform less adequately and to be more nervous in the interview situation than subjects treated like the whites. The former subjects also reciprocated with less proximate positions and rated the interviewers as being less adequate and friendly. The implications of these findings for black unemployment were discussed.     

Multimodal assessment of disgust in contamination-related obsessive-compulsive disorder

The present study utilizes multiple methods to examine the relationship between disgust and contamination-related obsessive-compulsive disorder (OCD) symptoms in an analogue sample. Questionnaire findings revealed that participants with high OCD contamination concerns showed stronger disgust sensitivity than did participants with low OCD contamination symptoms after controlling for negative affect. High OCD participants (N=30) also reported significantly more disgust than did low OCD participants (N=30) when exposed to a disgust-inducing video, whereas no significant between-group differences were detected on other negative emotional dimensions. Results from a series of disgust-specific behavioral avoidance tasks (BATs) revealed that high OCD participants demonstrated both less compliance and less approach behavior. Subsequent analysis also revealed that disgust sensitivity generally mediated avoidance on the BATs among high OCD subjects. High OCD participants also rated the BATs as more fearful and disgusting than did low OCD participants, with disgust generally emerging as the dominant emotional response. The results are consistent with a disgust-based, disease-avoidance approach in understanding contamination-related OCD themes.     

Relational message interpretations of nonverbal matching behavior: an application of the social meaning model

The social meaning model asserts that some nonverbal behaviors have consensually recognized relational meanings within a given social community. According to this perspective, the interpretations made by encoders, decoders, and 3rd-party observers of the same nonverbal behavior should be congruent. The authors applied the model to the identification of relational message interpretations of nonverbal matching behavior. Confederates either matched or did not match the nonverbal behaviors of conversational participants while being watched by nonparticipant observers. All three nonconfederate participants provided interpretations of the confederates' relational messages. As the authors had expected, there were moderate correlations between the 3 perspectives, with observers usually providing less favorable assessments than the conversational participants. The authors also examined the influence of positive and negative stimulus behavior on relational message interpretations.     

Relational Message Interpretations of Nonverbal Matching Behavior: An Application of the Social Meaning Model

Abstract

The social meaning model asserts that some nonverbal behaviors have consensually recognized relational meanings within a given social community. According to this perspective, the interpretations made by encoders, decoders, and 3rd-party observers of the same nonverbal behavior should be congruent. The authors applied the model to the identification of relational message interpretations of nonverbal matching behavior. Confederates either matched or did not match the nonverbal behaviors of conversational participants while being watched by nonparticipant observers. All three nonconfederate participants provided interpretations of the confederates' relational messages. As the authors had expected, there were moderate correlations between the 3 perspectives, with observers usually providing less favorable assessments than the conversational participants. The authors also examined the influence of positive and negative stimulus behavior on relational message interpretations.     

Do people agree about the causes of behavior? A social relations analysis of behavior ratings and causal attributions

Two studies examined consistency and agreement in behavior ratings and causal attributions. In Study 1, participants (N = 280) engaged in a series of getting-acquainted conversations in one of 3 communication media (face-to-face, telephone, computer mediated); in Study 2, participants (N = 120) engaged in a competitive group task. In both studies, participants rated themselves and their interaction partners on a set of behaviors and then made attributions about the causes of those behaviors. The major findings were that (a) participants consistently favored some causal factors over others in explaining both their own and their partners' behavior, supporting the existence of generalized attributional styles; and (b) participants showed moderate self-partner and partner-partner agreement about behavior but virtually no agreement about the causes of behavior. Thus, in brief interactions people tend to see themselves and others through the lens of their stable patterns of perceiving and interpreting behavior.     

Responses to interpersonal conflict among young adults: Influence of family of origin

This study aimed to examine the role of family environment upon responses to interpersonal conflict in young adulthood, and to determine whether response patterns differed between men and women. Behavioral, affective, and cardiovascular responses of 17 young adults from families rated extreme (EXT) on scales of cohesion and flexibility were compared with those of 21 young adults from balanced (BAL) families. Participants engaged in 2 role‐play conflicts, 1 with a male confederate and 1 with a female confederate. Measures of positive and negative verbal and nonverbal behaviors, self‐reported anxiety and anger, and heart rate and blood pressure were obtained. Results showed EXT participants exhibited more negative verbal and less positive verbal behavior during both interactions than BAL participants. EXT men exhibited greater DBP, state anger, and negative nonverbal responses than BAL men, findings not observed for women. These findings indicate that exposure to a negative family environment influences how young adult men respond to interpersonal confrontation more than young adult women.     

Branded Into Submission: Brand Attributes and Hierarchization Behavior in Same-Sex and Mixed-Sex Dyads

In 2 experiments, the role of brand attributes in the process of nonconscious hierarchization in dyadic interactions was examined. Experiment 1 showed that in same-sex dyads, brands that are associated with an agent and that are rated high on the brand personality dimension of competence ( Aaker, 1997 ) induced patterns of nonverbal submissive behavior on the part of the interaction partner. This effect was more pronounced for individuals with a low intrinsic tendency for dominant behavior. Experiment 2 extended these findings to mixed-sex dyads and brands that varied in overall status. Moreover, participant gender moderated the effects, such that the impact of brand status on hierarchization behavior and on agent likability was more pronounced for women than for men.     

The Role of Applicant Nonverbal Communication in the Employment Interview

This research examined the effects that the nonverbal behavior of job applicants had on subsequent hiring evaluations. Interviewees (n = 32) were instructed to use one of four styles of nonverbal behavior during the recording of short job interviews with a standard content. The videotaped interviews were watched by behavior raters (n = 22), who assessed nonverbal-cue usage, and by judges (n = 50), who evaluated the applicants as prospective employees. The applicants were also rated by judges (n = 30) for physical attractiveness. Results supported the hypothesis that nonverbal behavior in the job interview operates as subtle reinforcement. Implications for job-counseling programs are discussed.     

How do therapists ally with adolescents in family therapy? An examination of relational control communication in early sessions

Sequential analyses examined associations between the working alliance and therapist-adolescent communication patterns in 10 Spanish cases of brief conjoint family therapy. Early sessions with strong versus problematic alliances, rated by observers, were selected for coding of relational control communication patterns. No differences were found in the frequency of exchanges, but competitive responding by the therapists (reflecting an interpersonal struggle for control) was significantly more likely in problematic alliance sessions than in strong alliance sessions. Cases in which the adolescent's alliance with the therapist remained positive from Session 1 as compared with Session 3 showed a decrease in the likelihood of competitive symmetry. Notably, when the quality of the alliance deteriorated over time, the therapists were increasingly more likely to respond to the adolescents' domineering messages in a competitive manner. Results underscore the need to avoid competitive responding in order to ally with adolescents in conjoint family treatment.