Meta-insight: do people really know how others see them?

Although people can accurately guess how others see them, many studies have suggested that this may only be because people generally assume that others see them as they see themselves. These findings raise the question: In their everyday lives, do people understand the distinction between how they see their own personality and how others see their personality? We examined whether people make this distinction, or whether people possess what we call meta-insight. In 3 studies, we assessed meta-insight for a broad range of traits (e.g., Big Five, intelligent, funny) across several naturalistic social contexts (e.g., first impression, friends). Our findings suggest that people can make valid distinctions between how they see themselves and how others see them. Thus, people seem to have some genuine insight into their reputation and do not achieve meta-accuracy only by capitalizing on the fact that others see them similarly to how they see themselves.     

Metaperception Accuracy: An Israeli Study

Research on meta-accuracy (the ability of people to know how others view them) has indicated that people do not know how they are differentially seen by others. Although Kenny and DePaulo (1993) have explained this finding by self-perception theory, it seems likely that feedback from the partner should be a factor in meta-accuracy. The present study examined meta-accuracy within an Israeli group-interaction setting. It was assumed that the directness and straight talk typical of interpersonal communication in Israeli society would greatly improve feedback and, therefore, would increase meta-accuracy as well. A group assessment procedure was administered to 154 female candidates to educational programs at a university and a teacher-training college. Despite the inclusion of group activities expected to enhance interaction and feedback, the assessment procedure was found to generate a rather low level of meta-accuracy, supporting Kenny and DePaulo's (1993) self-perception theory.     

What do people desire in others? A sociofunctional perspective on the importance of different valued characteristics

Humans, as discriminately social creatures, make frequent judgments about others' suitability for interdependent social relations. Which characteristics of others guide these judgments and, thus, shape patterns of human affiliation? Extant research is only minimally useful for answering this question. On the basis of a sociofunctional analysis of human sociality, the authors hypothesized that people highly value trustworthiness and (to a lesser extent) cooperativeness in others with whom they may be interdependent, regardless of the specific tasks, goals, or functions of the group or relationship, but value other favorable characteristics (e.g., intelligence) differentially across such tasks, goals, or functions. Participants in 3 studies considered various characteristics for ideal members of interdependent groups (e.g., work teams, athletic teams) and relationships (e.g., family members, employees). Across different measures of trait importance and different groups and relationships, trustworthiness was considered extremely important for all interdependent others; the evidence for the enhanced importance of cooperativeness across different interdependence contexts was more equivocal. In contrast, people valued other characteristics primarily as they were relevant to the specific nature of the interdependent group or relationship. These empirical investigations illuminate the essence of human sociality with its foundation of trust and highlight the usefulness of a theoretically derived framework of valued characteristics.     

Accuracy of person perception: do people know what kinds of impressions they convey?

Do people know what kinds of impressions they convey to other people during particular social interactions? In a study designed to answer this question, subjects interacted individually with three partners on each of four different tasks. After each interaction, participants reported their impressions of the other person's likability and competence. They also postdicted the impressions they believed they conveyed to the other person along the same dimensions. Accuracy was computed as recommended by Cronbach (1955) and by Kenny's (1981) Social Relations Model. Subjects could tell to a significant degree how the impressions they conveyed to their partners changed over time (time accuracy) and how they changed over time in different ways with different partners (differential accuracy). They could also tell how their competence was differentially perceived by different partners (dyadic accuracy). However, they were not very accurate at discerning which partners perceived them as most competent or most likable across all interactions (person accuracy). Subjects believed that they conveyed similar impressions of themselves to all of their partners, although actually partners evidenced little agreement with each other in their impressions of a given subject. The implications of these findings for symbolic-interactionist theories of the development of the self and impression-management perspectives on social behavior are described.     

The boundaries between attachment and personality: Localized versus generalized effects in daily social interaction

A diary study examined the effects of romantic attachment (avoidance, anxiety) and autonomous and sociotropic personality on levels of sociability within social interactions across relational contexts (N = 89 undergraduates). As expected, the effects of domain-specific romantic attachment avoidance and anxiety on sociability were localized to social interactions with romantic partners, whereas the effects of autonomy and sociotropy were generalized across relational contexts (i.e., across social interactions with romantic partners, family members, friends, and acquaintances/others). Furthermore, the effects of both autonomy and sociotropy on sociability were partially mediated by domain-specific attachment in domain-congruent (romantic) but not domain-incongruent (non-romantic) relational contexts: romantic avoidance partially mediated the effects of autonomy on sociability toward romantic partners, whereas romantic anxiety partially mediated the effects of sociotropy. These results suggest that autonomy and sociotropy summarize global regularities in relational responding that correspond to those described by attachment avoidance and anxiety—although (unlike attachment) they do so across relational contexts. Domain-specific attachment representations, in contrast, govern responding within context-congruent domains and act as a mechanism through which personality guides social interaction within these domains.     

Metacognition of emotional face recognition

While humans are adept at recognizing emotional states conveyed by facial expressions, the current literature suggests that they lack accurate metacognitions about their performance in this domain. This finding comes from global trait-based questionnaires that assess the extent to which an individual perceives him or herself as empathic, as compared to other people. Those who rate themselves as empathically accurate are no better than others at recognizing emotions. Metacognition of emotion recognition can also be assessed using relative measures that evaluate how well a person thinks s/he has understood the emotion in a particular facial display as compared to other displays. While this is the most common method of metacognitive assessment of people's judgments of learning or their feelings of knowing, this kind of metacognition--"relative meta-accuracy"--has not been studied within the domain of emotion. As well as asking for global metacognitive judgments, we asked people to provide relative, trial-by-trial prospective and retrospective judgments concerning whether they would be right or wrong in recognizing the expressions conveyed in particular facial displays. Our question was: Do people know when they will be correct in knowing what expression is conveyed, and do they know when they do not know? Although we, like others, found that global meta-accuracy was unpredictive of performance, relative meta-accuracy, given by the correlation between participants' trial-by-trial metacognitive judgments and performance on each item, were highly accurate both on the Mind in the Eyes task (Experiment 1) and on the Ekman Emotional Expression Multimorph task (in Experiment 2).     

Through a Glass Darkly What Do People Learn in Videoconferences?

Interactive video communication, both in conference rooms and on desktop computers, is becoming an increasingly attractive technology, in large measure for economic reasons. In a longitudinal field study, the authors demonstrate, as have others, positive first-order efficiency effects of this technology. That is, people can achieve the same levels of performance in video interaction as they do in face-to-face interaction. However, the authors also demonstrate some second-order differences between face-to-face and video interaction. They show that the impressions people form of remote others are different from and less positive than the impressions they form of face-to-face others, starting from an equal baseline. The authors also show that people make use of different kinds of information informing their impressions. They frame their results within the context of growing use of interactive video to suggest implications for research and organizational practice.     

Poverty and experiences of social devaluation: a qualitative interview study of 25 long-standing recipients of social security payments

The purpose of this study is to explore experiences of social devaluation among people living in poverty. Twenty-five long-standing recipients of social security payments living in a city in Norway were interviewed. Most felt that people in their environment held low opinions of them regarding issues related to personality and moral integrity. Several factors play a role in the formation of such beliefs or assumptions: (a) impressions of prevailing views of the social category "the poor" and observations concerning devaluation of that category; (b) knowledge others are assumed to possess of the respondents' financial predicament; (c) perception of own social situation; (d) undesired behavior that signals low social status and low esteem; (e) actions by others that signal devaluation. Social devaluation is also experienced at the affective level: the sense of shame and guilt is widespread.     

Altruistic behavior and cooperation: The role of intrinsic expectation when reputational information is incomplete

Altruistic behavior is known to be conditional on the level of altruism of others. However, people often have no information, or incomplete information, about the altruistic reputation of others, for example when the reputation was obtained in a different social or economic context. As a consequence, they have to estimate the other's altruistic intentions. Using an economic game, we showed that without reputational information people have intrinsic expectations about the altruistic behavior of others, which largely explained their own altruistic behavior. This implies that when no information is available, intrinsic expectations can be as powerful a driver of altruistic behavior as actual knowledge about other people's reputation. Two strategies appeared to co-exist in our study population: participants who expected others to be altruistic and acted even more altruistically themselves, while other participants had low expected altruism scores and acted even less altruistically than they expected others to do. We also found evidence that generosity in economic games translates into benefits for other social contexts: a reputation of financial generosity increased the attractiveness of partners in a social cooperative game. This result implies that in situations with incomplete information, the fitness effects of indirect reciprocity are cumulative across different social contexts.     

Effect of an observer's presence on facial behavior during dyadic communication

In everyday life, people communicate not only with another person but also in front of other people. How do people behave during communication when observed by others? Effects of an observer (presence vs absence) and interpersonal relationship (friends vs strangers vs alone) on facial behavior were examined. Participants viewed film clips that elicited positive affect (film presentation) and discussed their impressions about the clips (conversation). Participants rated their subjective emotions and social motives. Durations of smiles, gazes, and utterances of each participant were coded. The presence of an observer did not affect facial behavior during the film presentation, but did affect gazes during conversation. Whereas the presence of an observer seemed to facilitate affiliation in pairs of strangers, communication between friends was exclusive and not affected by an observer.     

It's all good: Children's personality attributions after repeated success and failure in peer and computer interactions

The present study examined children's use of behavioural outcome information to make personality attributions in social and non‐social contexts. One hundred and twenty‐eight 3‐ to 6‐year‐olds were told about a story actor who engaged in primarily successful or primarily unsuccessful interactions with several different people (social context) or several different computers (non‐social context). Subsequently, children made behavioural predictions and trait attributions about the actor. Findings indicated that participants were more likely to use past information to make behavioural predictions and trait attributions when hearing about primarily successful than primarily unsuccessful interactions, although there were age‐related differences in trait attribution as a function of success and trait type. There was no support for differential use of information across contexts, as participants' predictions and attributions were similar regardless of hearing about interactions with computers or humans. Factors involved in the development of impression formation are discussed.     

Friending, IMing, and hanging out face-to-face: overlap in adolescents' online and offline social networks

Many new and important developmental issues are encountered during adolescence, which is also a time when Internet use becomes increasingly popular. Studies have shown that adolescents are using these online spaces to address developmental issues, especially needs for intimacy and connection to others. Online communication with its potential for interacting with unknown others, may put teens at increased risk. Two hundred and fifty-one high school students completed an in-person survey, and 126 of these completed an additional online questionnaire about how and why they use the Internet, their activities on social networking sites (e.g., Facebook, MySpace) and their reasons for participation, and how they perceive these online spaces to impact their friendships. To examine the extent of overlap between online and offline friends, participants were asked to list the names of their top interaction partners offline and online (Facebook and instant messaging). Results reveal that adolescents mainly use social networking sites to connect with others, in particular with people known from offline contexts. While adolescents report little monitoring by their parents, there was no evidence that teens are putting themselves at risk by interacting with unknown others. Instead, adolescents seem to use the Internet, especially social networking sites, to connect with known others. While the study found moderate overlap between teens' closest online and offline friends, the patterns suggest that adolescents use online contexts to strengthen offline relationships.     

Structural predictors of problematic friendship in later life

The purpose of this study was to examine the constraining and facilitating effects of social structural position (age, sex, race, class, financial sufficiency, and number of friends) on opportunities for friendship. We hypothesized that the greater the number of people who share a given social structural location and the more access they have to situations where it is possible to meet new people, the less likely they are to have problematic friendships. The sample comprised 53 male and female community residents aged 55 to 84 years who enjoyed fairly good health. Logistic and multiple regression procedures revealed outcomes opposite to our predictions: those who were supposedly more social structurally advantaged actually reported greater numbers of problematic friendships. Potential interpretations include the possibility that these people are more critical than others of their friend relationships or more willing to acknowledge problems, that the norms regarding commitment to friends are weaker among these individuals, or that they learn to acquire friends but not to avoid and solve problems in their relationships. Apparently, people with more friends are not more likely than others to terminate problematic friendships or to redefine them as mere associations.     

Your Data are (Not) My Data: The Role of Social Value Orientation in Sharing Data About Others

The personal data consumers share with companies on a daily basis often also involves other people. However, prior research has focused almost exclusively on how consumers make decisions about their own data. In this research, we explore how consumers’ social value orientation impacts their decisions regarding data about others. In contrast to the notion of proselfs as “selfish” decision-makers, across four studies we find that proselfs are less likely than prosocials to share data about others with third parties. We show that this effect arises because proselfs feel less ownership over data they hold about others than prosocials, which in turn reduces their willingness to share it. Overall, this work contributes to literature on social value orientation as well as privacy decision-making and helps marketers and policy makers in designing interdependent privacy choice contexts.     

Categorizing at the group‐level in response to intragroup social comparisons: a self‐categorization theory integration of self‐evaluation and social identity motives

Two experiments examined how people respond to upward social comparisons in terms of the extent to which they categorize the self and the source of comparison within the same social group. Self‐evaluation maintenance theory (SEM) suggests that upward ingroup comparisons can lead to the rejection of a shared categorization, because shared categorization makes the comparison more meaningful and threatening. In contrast, social identity theory (SIT) suggests that upward ingroup comparisons can lead to the acceptance of shared categorization because a high‐performing ingroup member enhances the ingroup identity. We attempted to resolve these differing predictions using self‐categorization theory, arguing that SEM applies to contexts that make salient one's personal identity, and SIT applies to contexts that make collective identity salient. Consistent with this perspective, the level of identity activated in context moderated the effect of an upward ingroup comparison on the acceptance of shared social categorization. Copyright © 2006 John Wiley & Sons, Ltd.     

Seeing Is Believing: Using Video Feedback in Cognitive Therapy for Social Anxiety Disorder

Distorted negative self-images and impressions appear to play a key role in maintaining Social Anxiety Disorder (SAD). In previous research, McManus et al. (2009) found that video feedback can help people undergoing cognitive therapy for SAD (CT-SAD) to develop a more realistic impression of how they appear to others, and this was associated with significant improvement in their social anxiety. In this paper we first present new data from 47 patients that confirms the value of video feedback. Ninety-eighty percent of the patients indicated that they came across more favorably than they had predicted after viewing a video of their social interactions. Significant reductions in social anxiety were observed during the following week and these reductions were larger than those observed after control periods. Comparison with our earlier data (McManus et al., 2009) suggests we may have improved the effectiveness of video feedback by refining and developing our procedures over time. The second part of the paper outlines our current strategies for maximizing the impact of video feedback. The strategies have evolved in order to help patients with SAD overcome a range of processing biases that could otherwise make it difficult for them to spot discrepancies between their negative self-imagery and the way they appear on video.     

Comparing genderblind and colorblind ideologies in public and private contexts

People endorse colorblind and genderblind ideologies to appear unbiased toward race or gender, but although they have similar meanings these two ideologies have not been compared across public and private contexts. Given that laws make both gender and race discrimination illegal in public settings, such as schools and workplaces, people may hold similar ideologies in public, professional settings. However, differences in how gender and race are viewed in private contexts, such as friendships or families, could contribute to differential endorsement and use of the ideologies. The current research measured the self-reported endorsement of genderblind or colorblind ideologies in different contexts (Studies 2 and 3) and a behavioral manifestation of blindness within a decision-making paradigm (Studies 1, 2, and 3). In this paradigm, participants imagined themselves in an academic and/or social situation and chose which of two targets of different genders or races should join them in a group. Being blind to race or gender involved opting out of this choice. Participants also rated the appropriateness of using gender and race to make these decisions (Study 3). As predicted, in private, social situations participants (a) endorsed colorblindness more than genderblindness, (b) were more likely to show blind decision-making in cross-race than cross-gender choices, and (c) perceived race-based decisions as more inappropriate than gender-based decisions. In public (academic and work) situations, colorblind and genderblind measures were equivalent. Thus, people's beliefs about the value of being blind to gender and race differ in social situations and this difference has implications for equality.     

Impression mismanagement: People as inept self‐presenters

People routinely manage the impressions they make on others, attempting to project a favorable self‐image. The bulk of the literature has portrayed people as savvy self‐presenters who typically succeed at conveying a desired impression. When people fail at making a favorable impression, such as when they come across as braggers, regulatory resource depletion is to blame. Recent research, however, has identified antecedents and strategies that foster systematic impression management failures (independently of regulatory resource depletion), suggesting that self‐presenters are far from savvy. In fact, they commonly mismanage their impressions without recognizing it. We review failed perspective taking and narcissism as two prominent antecedents of impression mismanagement. Further, we argue that failed perspective taking, exacerbated by narcissism, contributes to suboptimal impression management strategies, such as hubris, humblebragging, hypocrisy, and backhanded compliments. We conclude by discussing how self‐presenters might overcome some of the common traps of impression mismanagement.     

Burger or yogurt? Indulgent consumption in impression management contexts

We conducted three studies to investigate indulgent choice in settings with and without impression management by public–private manipulation with evaluation. Study 1 showed that the participants were less indulgent under public scrutiny due to the employment of impression management. Study 2 focused on the impression management context to test the moderate effect of self‐consciousness in two impression managed contexts. Study 3 focused on context without impression management to test the moderate effects of self‐awareness on choices. We found that depending on differences in primed personality, individuals tended to make choices other than those they favoured privately when anticipating that others might form impressions of them based on the decisions made. The findings of all three studies support our basic prediction that people are less indulgent under impression management and suggest that people tend to manage their impression by eating healthier (less indulgently) in public.     

Perceptions by and of lonely people in social networks

Although past research has associated loneliness with negative perceptions of others, P. Christensen and D. A. Kashy (1998), using the social relations model (SRM), found that among new acquaintances, loneliness was associated with more positive other‐perceptions. SRM was used to examine loneliness and interpersonal perception within existing social networks. Seventy‐three university students in the United States rated themselves and others on 19 attributes and also judged how they thought others saw them (meta‐perceptions). Results indicated that lonely people tended to be more negative toward closer targets and somewhat positive toward less close acquaintances. Lonely people had lower self‐regard and perceived self‐regard, invariant across acquaintanceship, and were rated more negatively by others. Relationship contexts thus moderate effects of loneliness on other‐perceptions.