What if we fake emotional intelligence? A test of criterion validity attenuation

We evaluate the extent to which established self-report measures of emotional intelligence (EI) are susceptible to socially desirable responding. A study was conducted to assess the relationship between EI and multiple outcomes across 3 experimental faking conditions. Using structural equation modeling, we found that the criterion validities of self-report EI measures in the prediction of life satisfaction, psychological distress, rational coping, and detachment coping are not attenuated in moderate social desirability settings, but are somewhat attenuated when faking is maximized. Moreover, partialing out social desirability does not yield any improvement of the predictive validity of self-report EI.     

The double-edged effects of emotional intelligence on the adaptive selling–salesperson-owned loyalty relationship

Emotional intelligence can positively impact sales outcomes. However, research is needed to enhance our understanding about how salesperson's emotional intelligence affects adaptive selling and customer outcomes. This study uses dyadic data from 150 customers matched with 25 salespeople to investigate relationships among emotional intelligence, adaptive selling (AS) and customer loyalty perceptions. Research findings show that regulation of emotions negatively affects salesperson-owned loyalty (SOL), while it positively moderates the AS-SOL relationship. These findings are critical as they challenge the pervasive conception of the positive impact of regulation of emotions in sales. Results also provide further evidence that SOL is important to the firm as it positively affects loyalty to the service provider and through mediating processes also impacts word of mouth.     

An in-depth look at scholastic success: Fluid intelligence,personality traits or emotional intelligence?

The aim of the present study was to take an in-depth look at the role of fluid intelligence, personality traits and emotional intelligence (both ability-based and self-reported) in predicting scholastic success, verifying the existence of incremental validity of emotional intelligence with respect to fluid intelligence and personality variables. One hundred twenty-four students attending the last two years of high school were administered: the Advanced Progressive Matrices, the Eysenck Personality Questionnaire Revised Short Form, the Mayer-Salovey-Caruso Emotional Intelligence Test, the Bar-On Emotional Quotient Inventory: Short. The results demonstrate the influence exercised by fluid intelligence, personality and emotional intelligence on scholastic success, underlining, in particular, the role of emotional intelligence defined according to the ability-based model.     

Longitudinal trajectories of emotions among athletes in sports competitions: Does emotional intelligence matter?

ObjectivesThis research explored whether several subgroups of athletes representing distinct emotional trajectories could be shown to exist within the latent class growth analysis (LCGA) of pleasant and unpleasant sport emotions (anger, anxiety, dejection, excitement, happiness). A secondary aim was to explore whether athletes belonging to distinct emotional trajectories reported distinct scores of trait-emotional intelligence (EI) at time 1 (T1).DesignA longitudinal three-wave measurement design (beginning, middle, and end of a competitive season) was used in the present study.MethodA sample of 460 athletes completed the sport emotion questionnaire across three measurement times and the brief emotional intelligence scale at T1.ResultsResults of LCGAs showed five trajectories for anger, anxiety and happiness, and six trajectories for dejection and excitement. Furthermore, athletes belonging to distinct (adaptive or maladaptive) trajectories reported significantly different scores of EI.ConclusionsLCGA results highlighted the athlete heterogeneity in longitudinal sport emotions. Higher scores of EI were reported by athletes belonging to adaptive emotional trajectories. These results could be used to help coaches and sport psychologists to identify athletes at risk of developing dysfunctional emotional trajectories across the competitive season. Moreover, this study suggested potential benefits of EI-centred interventions to help athletes to experience adaptive emotional trajectories. Finally, these results highlighted that heterogeneity in sport emotions must be accounted for in future research.     

How does emotional intelligence predict driving behaviors among non-commercial drivers?

Dangerous driving behaviors have been found to be a leading contributor to vehicle crashes and fatalities, with more than 2.7 million people injured and 36,560 people killed in the United States in 2018 (NHTSA, 2020). Drivers’ emotions have been found to be among the leading contributors to dangerous driving behaviors. Emotions can be measured and understood through one’s emotional intelligence (EI). Previous research has confirmed the relationship between EI and dangerous driving behaviors among general driving populations in limited scope. This study analyzed dangerous driving behaviors (e.g., aggressive driving) among non-commercial US drivers. 615 US drivers ages 18 to 65 (M = 31.14, SD = 11.15) with valid US driver’s licenses (non-commercial) participated in this study. Participants completed an online survey through Qualtrics that included the Trait Emotional Intelligence Questionnaire (TEIQue-SF) to measure different dimensions of EI and the Dula Dangerous Driving Index (DDDI) and the Driving Behavior Questionnaire (DBQ) to measure dangerous driving behaviors. Furthermore, participants reported their demographic information, including age, sex, and location. Correlation analysis revealed that significant associations exist between dangerous driving behaviors and EI. The emotionality component of EI was found to be the strongest predictor of dangerous driving behaviors. The findings concluded that participants with higher EI scores engaged in less dangerous driving behavior, resulting in fewer crashes and fatalities. Thus, promoting and improving EI may be useful in preventing risky driving among non-commercial drivers. Incorporating emotional intelligence education in driver’s education, workplace training, and licensing procedures can be helpful to develop safer drivers. Further research is needed to investigate commercial drivers’ behaviors in relation to EI.     

Psychological contract breach and workplace deviance: Does emotional intelligence matter?

This study investigated the influence of emotional intelligence on the relationship between psychological contract breach and workplace deviance with feelings of violation. The participants were 232 employees of a Nigerian public sector organisation (125 males and 107 females). The employees completed measures of workplace deviance, psychological contract breach, feelings of violation, and emotional intelligence. Results of the moderated hierarchical multiple regression analysis indicated that psychological contract breach was positively related to feelings of violation and workplace deviance. Emotional intelligence significantly buffered the negative effect of psychological contract breach on feelings of violation and workplace deviance. This implies that emotionally intelligent employees who perceived contract breach are less likely to experience feelings of violation and engage in workplace deviance. Emotional regulation appears to reliably moderate between breach-outcome relationships.     

Do time in abstinence,emotional intelligence and psychopathology predict the sensation of craving in persons with SUD?

IntroductionSubstance use is a global health problem. Craving is one of the main predictors of relapse. If the presence of psychopathology and the deficit of emotional intelligence are combined, the course and outcome of the disease can worsen.ObjectiveThe aim is to analyze the impact of time in abstinence, psychopathology, and emotional intelligence on the sensation of the craving in people with substance use disorders in treatment, comparing two methodologies (hierarchical linear regressions and comparative qualitative analysis).MethodThe participants, after signing the informed consent, were assessed in abstinence, psychopathology (SA-45), emotional intelligence (TMMS-24), and craving.ResultsThe results showed that craving was positively associated with psychopathology, shorter abstinence times, and younger age. Increased emotional attention was associated with increased psychopathology. Craving was explained by less time in abstinence using hierarchical regression models. In QCA models, high levels of craving were predicted by the interaction between high levels of psychopathology, shorter abstinence times, lower emotional repair, and high emotional attention. Low levels of craving were due to less psychopathology, prolonged abstinence, and emotional intelligence.ConclusionThe methodologies are complementary because combining them makes it easier to understand the problem of consumption.     

Fostering social and emotional intelligence: What are the best current strategies in parenting?

This review focuses on parenting practices that are beneficial or antagonistic to the development of emotional and social intelligence in children. We start by reviewing the somewhat nebulous concepts of emotional and social intelligence. This is followed by an examination of the association between well‐known parenting styles such as authoritative, authoritarian, permissive, and directive parenting and various indicators of child emotional and social intelligence. The strategic emotion‐coaching parenting style is also examined for its connections to comparable child outcomes. Parenting practices such as inductive discipline and parental availability also appear to cultivate emotional and social intelligence in children. Finally, overparenting is discussed as a parenting practice that apparently corrupts the development of these traits in emerging adults. We conclude that best practices, where emotional intelligence and social intelligence are the benchmarks, blend parental care and concern with a degree of parental demands on children that are appropriate for their developmental stage.     

What kind of kind is intelligence?

The model of human intelligence that is most widely adopted derives from psychometrics and behavioral genetics. This standard approach conceives intelligence as a general cognitive ability that is genetically highly heritable and describable using quantitative traits analysis. The paper analyzes intelligence within the debate on natural kinds and contends that the general intelligence conceptualization does not carve psychological nature at its joints. Moreover, I argue that this model assumes an essentialist perspective. As an alternative, I consider an HPC theory of intelligence and evaluate how it deals with essentialism and with intuitions coming from cognitive science. Finally, I highlight some concerns about the HPC model as well, and conclude by suggesting that it is unnecessary to treat intelligence as a kind in any sense.     

Emotional intelligence as an aspect of general intelligence: what would David Wechsler say?

R. D. Roberts, M. Zeidner, and G. Matthews (2001) have carefully examined the controversial issue of whether emotional intelligence (EI) should be classified as an intelligence and whether EI's constructs meet the same psychometric standards as general intelligence's constructs. This article casts their efforts into the framework of both historical and modern IQ-testing theory and research. It details David Wechsler's attempts to integrate EI into his tests and how his conception of a good clinician would be that of an emotionally intelligent clinician. Current theories and research on IQ also have a role in EI beyond what Roberts et al. described, including J. L. Horn's (1989) expanded model and A. R. Luria's (1966) neuropsychological research, and better criteria than the Armed Services Vocational Aptitude Battery should be used in future EI studies. The authors look forward to more research being conducted on EI, particularly in future performance-based assessments.     

Judgements of others’ emotional appropriateness are multidimensional

This study investigated the multidimensional structure of judgements of emotional appropriateness, the degree to which an observer judges a target's emotion to conform to observer-valued expectations for emotion in that context. Participants (N=169) were shown one of two brief video clips of an actor either showing anger or neutral expressions in an anger-evoking situation of either low, medium, or high severity. Participants rated the target's emotion on the Perception of Emotion Appropriateness Rating Scale (PEARS), which taps observers’ perceptions of a target's emotional appropriateness for a specific situation. We found that appropriateness ratings are comprised of three factors, assessment of Type Present (type of emotion in expression); Type Absent (missing key emotions); and Intensity (intensity with which the emotion is felt or expressed). Results are discussed in terms of the usefulness of a multidimensional conceptualisation of emotional appropriateness.     

The emotional geographies of the ‘livingdying’

This paper engages with Madge's (2016; 2018) notion of the ‘livingdying’ through an analysis of three recent autobiographies of death and dying. Dying: A Memoir by Australian author, Cory Taylor (2016), In Gratitude by British writer, Jenny Diski (2016), and The Bright Hour by American memoirist, Nina Riggs (2017), provide insight into the sometimes contradictory emotional responses to the different spaces traversed by the ‘livingdying’. We identify how the emotions of fear and anxiety, sadness and grief, anger and frustration, and isolation and loneliness infuse the liminal spaces that the ‘livingdying’ occupy. In doing so we highlight how the normative dualism of ‘the living’ and ‘the dying’ shapes emotional vulnerabilities. Finally, hoping to further advance Madge's (2016; 2018) provocation to acknowledge, account for and honour the intrinsic entanglement of living and dying and life and death, we propose a reframing of her notion of ‘livingdying’ that includes the ‘ordinary’ living, that is, those not dealing with a terminal illness.     

Why is intelligence associated with stability of happiness?

In the National Child Development Study, life‐course variability in happiness over 18 years was significantly negatively associated with its mean level (happier individuals were more stable in their happiness, and it was not due to the ceiling effect), as well as childhood general intelligence and all Big Five personality factors (except for Agreeableness). In a multiple regression analysis, childhood general intelligence was the strongest predictor of life‐course variability in life satisfaction, stronger than all Big Five personality factors, including Emotional stability. More intelligent individuals were significantly more stable in their happiness, and it was not entirely because: (1) they were more educated and wealthier (even though they were); (2) they were healthier (even though they were); (3) they were more stable in their marital status (even though they were); (4) they were happier (even though they were); (5) they were better able to assess their own happiness accurately (even though they were); or (6) they were better able to recall their previous responses more accurately or they were more honest in their survey responses (even though they were both). While I could exclude all of these alternative explanations, it ultimately remained unclear why more intelligent individuals were more stable in their happiness.     

An increase of intelligence in China 1986–2012

The Flynn effect has been widely researched in Western and European nations, while it has been comparatively understudied in Asian countries. This study examines possible Flynn effects in China from 1985 to 86 and to 2011–12. Results are reported for an IQ increase among 12 year olds on the Full Scale IQ WISC-R (Wechsler Intelligence Scale for Children-Revised) of 6.19 IQ points, a gain on the Performance IQ of 6.55 IQ points, and a gain on the Verbal IQ of 1.91 IQ points.     

Is cross-modal integration of emotional expressions independent of attentional resources?

In this study, we examined whether integration of visual and auditory information about emotions requires limited attentional resources. Subjects judged whether a voice expressed happiness or fear, while trying to ignore a concurrently presented static facial expression. As an additional task, the subjects had to add two numbers together rapidly (Experiment 1), count the occurrences of a target digit in a rapid serial visual presentation (Experiment 2), or judge the pitch of a tone as high or low (Experiment 3). The visible face had an impact on judgments of the emotion of the heard voice in all the experiments. This cross-modal effect was independent of whether or not the subjects performed a demanding additional task. This suggests that integration of visual and auditory information about emotions may be a mandatory process, unconstrained by attentional resources.     

Romantic love: What’s emotional intelligence (EI) got to do with it?

The study examined the role of EI in romantic love among newlywed couples. In addition, we set out to assess to what degree outcomes depend on the specific EI measure employed, i.e., maximal performance (ability-based) vs. typical performance (self-report). In the dyadic design implemented in this research, 100 young heterosexual married couples independently completed the Mayer–Salovey–Caruso emotional intelligence test (MSCEIT), the Schutte self-report inventory (SSRI), and a vocabulary subtest of the MILTA group intelligence battery. EI, assessed via an ability and a self-report measure, showed significant ‘actor effects’, but failed to show significant ‘partner effects’, thus only partially supporting the hypothesis that EI predicts romantic love. Whereas ability-based and self-report measures show the same pattern of relationship with romantic love in dyadic assessments, the magnitudes of outcome relationships as well as the correlations of EI with verbal ability are measure-dependent. Marital partners were not correlated on EI, thus providing little evidence for assortative mating for EI.