病人安全:概念与实例

病人安全是一个历史性、全球性的问题,各种各样的医疗错误威胁病人安全,至今在医疗保健背景下医疗错误以各种各样的形式在不断的出现.病人安全问题涉及广泛领域,如人力资源(人员培训、留住医疗专业人员)、提高工作绩效、环境安全和风险评估,具体有感染控制、安全使用药品、设备安全、安全的临床规范做法、安全保健环境和病人安全知识的构筑.这些都需要我们从系统论的角度,构建病人安全文化,加以综合治理.     

介入手段与病人安全

卫生保健背景下,影响病人安全有4个基本要素或环节:规范做法、产品、操作和系统。这4个环节中任一出错,都会对病人安全带来直接的损害或不良影响,对它们进行有效控制就会使医疗错误降低到最低限度,使病人获得最大化的安全和收益。探讨介入诊疗手段在这4个方面对病人安全的潜在威胁。     

介入手段与病人安全

卫生保健背景下,影响病人安全有4个基本要素或环节:规范做法、产品、操作和系统.这4个环节中任一出错,都会对病人安全带来直接的损害或不良影响,对它们进行有效控制就会使医疗错误降低到最低限度,使病人获得最大化的安全和收益.探讨介入诊疗手段在这4个方面对病人安全的潜在威胁.     

论药物治疗安全：药疗错误的科学定位与安保革新

面对越来越多的最普遍的一种医疗错误—药物治疗错误,以及由此带给患者的身体损害和经济损失,必须对药疗错误进行科学定位和对患者安全保障体系与措施的革新。本文不在于详尽地论述药疗错误和安保的革新,而是通过对药疗错误的科学定位,提出对药疗错误的预防优先和以医者与患者为中心的药疗安全保障,强调重在研究和应用与药疗安全问题相关的健康信息技术和改变认知与处理药。总的认为:关于药疗安全与药疗错误,执行安全措施的障碍和改善药疗管理的当前和可能的机制以及我们应当知道什么和可以怎样做为好。     

论药物治疗安全:药疗错误的科学定位与安保革新

面对越来越多的最普遍的一种医疗错误-药物治疗错误,以及由此带给患者的身体损害和经济损失,必须对药疗错误进行科学定位和对患者安全保障体系与措施的革新.本文不在于详尽地论述药疗错误和安保的革新,而是通过对药疗错误的科学定位,提出对药疗错误的预防优先和以医者与患者为中心的药疗安全保障,强调重在研究和应用与药疗安全问题相关的健康信息技术和改变认知与处理药.总的认为:关于药疗安全与药疗错误,执行安全措施的障碍和改善药疗管理的当前和可能的机制以及我们应当知道什么和可以怎样做为好.     

关注医生疲劳和病人安全

长时间工作导致医生躯体疲劳;复杂的医患关系带给医务人员巨大的心理压力.医生长期处于慢性疲劳状态;导致病人不能得到高质量的医疗服务.因此;应该关注医生疲劳与病人安全的问题;积极采取各种措施缓解医生疲劳;建立高质量的医疗服务体系;不但可减少医疗差错;而且可以融洽医患关系;保证医疗安全.     

医院内部风险基金制度与病人安全初探

医疗活动本身存在着不确定性和相对确定性一对内在矛盾,由不确定性引发的医疗过失等是影响病人安全的主要因素。在目前以医院为管理主体的前提下,建立医院内部风险基金制度,提高医务人员的执业风险意识,减少医疗过失的发生,是保障病人安全的一种尝试。     

病人的医疗权利与义务

病人的医疗权利与义务维护病人的医疗权利,指导病人履行其应尽的义务,是医院和医务人员的责任。它有利于病人的治疗和保健,有利于建立良好的医患关系,有利于营造良好的治疗保健环境。一、病人的权利１有维持生命,享受公正医疗的权利;２在诊治中有获得自己病情、...     

医院内部风险基金制度与病人安全初探

医疗活动本身存在着不确定性和相对确定性一对内在矛盾,由不确定性引发的医疗过失等是影响病人安全的主要因素.在目前以医院为管理主体的前提下,建立医院内部风险基金制度,提高医务人员的执业风险意识,减少医疗过失的发生,是保障病人安全的一种尝试.     

医疗结合设计——医院户外体验性景观设计研究

伴随现代医疗模式转变与人本理念盛行,医院户外环境备受关注。实践证实,医疗结合设计,可参与体验的支持性医疗环境相较传统医疗环境对病人的康复更能产生积极影响。文章针对长沙市内医院户外景观现状,探讨以人为本的体验性环境设计方法,更好发挥环境助益作用,帮助病人早日康复。     

Institutional responses to medical mistakes: ethical and legal perspectives.

Health care institutions must decide whether to inform the patient of a medical error. The barriers to disclosure are an aversion to admitting errors, a concern about implicating other practitioners, and a fear of lawsuits and liability. However, admission of medical errors is the ethical thing to do and may be required by law. When examined, the barriers to such disclosures have little merit, and, in fact, lawsuits and liability may actually be reduced by informing the patient of medical errors. Therefore, a health care institution should implement a written policy providing for disclosure of medical errors, using a process such as that outlined in the article.     

过度医疗、适度医疗与诊疗最优化

过度医疗与过度服务有所不同.适度医疗应当是为患有某种疾病的病人提供有效、安全、便捷、耗费少的医疗服务.最优化的医疗是一种包括以优质的医疗服务实现了最佳疗效、最安全、痛苦最少、最便捷和费用低的医疗.一般地说,最优化的医疗首先应当是适度的医疗.最优化的医疗比适度医疗有更高的要求.不宜用优质医疗取代适度医疗,也不宜将适度医疗改称为最优化医疗.我们可以将适度医疗作为保健服务的基本要求,而将最优化医疗作为努力目标,一种理想化的目标.在满足人民的基本医疗、实行基本医疗保险过程中,我们更应当提倡适度医疗.     

Stress in telephone helpline nurses is associated with failures of concentration,attention and memory,and with more conservative referral decisions

Nurses working for telephone‐based medical helplines must maintain attentional focus while quickly and accurately processing information given by callers to make safe and appropriate treatment decisions. In this study, both higher levels of general occupational stress and elevated stress levels on particular shifts were associated with more frequent failures of attention, memory, and concentration in telephone nurses. Exposure to a stressful shift was also associated with a measurable increase in objectively assessed information‐processing errors. Nurses who experienced more frequent cognitive failures at work made more conservative decisions, tending to refer patients on to other health professionals more often than other nurses. As stress is associated with cognitive performance decrements in telephone nursing, stress‐reduction interventions could improve the quality and safety of care that callers to medical helplines receive.     

HIV: How Science Shaped the Ethics

AIDS is a debilitating and fatal disease that was first identified as an infectious disease syndrome in the 1970s. The discovery of a nearly universally fatal infectious and rapidly spreading disease in the post–antibiotics era created apprehension in the medical community and alarm in the general population. Questions about how patients should be handled in medical and nonmedical settings resulted in the ostracizing of many AIDS patients and inappropriate patient management. Scientific investigation into modes of disease transmission and control helped to shape the management of AIDS patient care in such a way that ethical and protective practices could be developed. In this article I discuss some of the ethical questions that were addressed by appropriate scientific inquiry.     

AN INVESTIGATION OF THE RELATIONSHIP BETWEEN SAFETY CLIMATE AND MEDICATION ERRORS AS WELL AS OTHER NURSE AND PATIENT OUTCOMES

Safety climate has been shown to be associated with a number of important organizational outcomes. In this study, we take a broad view of safety climate—one that includes not only the development and adherence to safety protocols, but also open and constructive responses to errors—and investigate correlates within the health care industry. Drawing on a random, national sample of hospitals, the results revealed that safety climate predicted medication errors, nurse back injuries, urinary tract infections, patient satisfaction, patient perceptions of nurse responsiveness, and nurse satisfaction. As hypothesized, the relationship between safety climate and both medication errors and back injuries was moderated by the complexity of the patient conditions on the unit. Specifically, the effect of the overall safety climate of the unit was accentuated when dealing with more complex patient conditions.     

No Blame No Gain? From a No Blame Culture to a Responsibility Culture in Medicine

Healthcare systems need to consider not only how to prevent error, but how to respond to errors when they occur. In the United Kingdom’s National Health Service, one strand of this latter response is the ‘No Blame Culture’, which draws attention from individuals and towards systems in the process of understanding an error. Defences of the No Blame Culture typically fail to distinguish between blaming someone and holding them responsible. This article argues for a ‘responsibility culture’, where healthcare professionals are held responsible in cases of foreseeable and avoidable errors. We demonstrate how healthcare professionals can justifiably be held responsible for their errors even though they work in challenging circumstances. We then review the idea of ‘responsibility without blame’, applying this to cases of error in healthcare. Sensitive to the undesirable effects of blaming healthcare professionals and to the moral significance of holding individuals accountable, we argue that a responsibility culture has significant advantages over a No Blame Culture due to its capacity to enhance patient safety and support medical professionals in learning from their mistakes, while also recognising and validating the legitimate sense of responsibility that many medical professionals feel following avoidable error, and motivating medical professionals to report errors.     

Health care research that delivers: introduction to the special issue on cognitive factors in health care

Research that addresses human factors issues in health care has made good progress since the landmark 1999 Institute of Medicine report on medical error (Kohn, Corrigan, & Donaldson, 1999), yet patient safety remains a persistent challenge for the health care system. While this challenge reflects many factors, we focus on the need for research that is sufficiently comprehensive to identify threats to patient safety, yet specific enough to explain how provider and patient factors interact with task and health context to engender these threats. Such research should be theory-based, yet also problem-driven; exert experimental control over theoretically relevant variables, yet also involve participants, tasks, and contexts that represent the problems of interest. A tension exists between theory-based, experimentally controlled research on the one hand, and problem-driven research with representative situations on the other. The studies in this special issue are both informed by theory and guided by application, reflecting what Stokes (1997) referred to as "use-inspired basic research." Collectively, these studies represent progress toward improving patient safety and the quality of health care. However, important work remains to be done to significantly improve health care by more comprehensively managing tensions between theory and application and different research methodologies. We discuss barriers to accomplishing such research in general (the challenge of testing theory in situ in rich environments), and specifically in the health care domain. Significant progress will require research programs that thoughtfully manage mixed methods across a series of converging studies.     

The Primary Care Prescribing Psychologist Model: Medical Provider Ratings of the Safety, Impact and Utility of Prescribing Psychology in a Primary Care Setting

Family medicine providers at a large family medicine clinic were surveyed regarding their impression of the impact, utility and safety of the Primary Care Prescribing Psychologist (PCPP) model in which a prescribing psychologist is embedded in a primary care clinic. This article describes the model and provides indications of its strengths and weaknesses as reported by medical providers who have utilized the model for the past 2 years. A brief history of prescribing psychology and the challenges surrounding granting psychologists the authority to prescribe psychotropic medication is summarized. Results indicate family medicine providers agree that having a prescribing psychologist embedded in the family medicine clinic is helpful to their practice, safe for patients, convenient for providers and for patients, and improves patient care. Potential benefits of integrating prescribing psychology into primary care are considered and directions for future research are discussed.     

Genetic Counseling in a Busy Pediatric Metabolic Practice

Patients with inborn errors of metabolism and their families require unique clinical care including management of acute illnesses, screening for long term complications, discussion of the etiology of the condition, connections to social supports, and clarification of the recurrence risks and prenatal testing and treatment options. Our multidisciplinary pediatric metabolic clinic combines the skills of metabolic geneticists, pediatric dieticians, social workers, clinical pharmacists, nurses and genetic counselors to provide optimal and well-rounded care for our patients and their families. Given the inherited nature of most inborn errors of metabolism and the necessary long-term management for these disorders, the genetic counselor’s role in this clinic setting is integral in providing ongoing support and education for patients and their families. This includes coping with the disease burden, helping patients and families adapt to a condition in the family and ensuring adequate understanding of the genetic risks and the available prenatal diagnostic and reproductive choices. Our clinic provides services to a large geographic area with many isolated populations where unique metabolic diseases are highly prevalent secondary to a founder effect. In this paper, we share our experience in providing longitudinal care to children with complex medical needs due to metabolic disorders and highlight the role of the genetic counselor in this clinic setting.     

关于麻醉后监测治疗室的伦理思考

麻醉后监测治疗室(post-anesthesia care unit,PACU)中医学高新技术设备对确保手术后患者的安全发挥极其重大的作用,然而PACU中也产生许多危机与伦理冲突。为了PACU的良性发展,我们认为如下伦理准则必须遵循:科学认定准则、最佳选择准则、精益求精准则、无伤准则、患者自主准则。