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1.
Emotion regulation preference varies from person to person. However, the emotion regulation literature has mostly dichotomized preference to cognitive change and response modulation. The current investigation focused on development and validation of a comprehensive measure of workplace emotion regulation and examined the relationship between all emotion regulation strategies using a well-known taxonomy (Gross, 1998) and customer service performance. Preliminary evidence supports the validity of the new measure. The four groups identified in this analysis showed significant differences on customer service performance, suggesting that individual differences in regulation preference may be important to consider. Theoretical and practical implications of findings are discussed.  相似文献   

2.
Abstract

Religion as a school subject – Religious Education (RE) – is handled differently in various national contexts. This article discusses two different systems of managing (or avoiding) RE: those used in non-denominational Swedish and Indian schools. The article focuses particularly on what is allowed in the classroom with regards to religion. Both countries are secular, but where is the line drawn between the secular and the religious? Allowing the two contexts to meet reveals the particularities of each. The impact of Protestant Christianity, specifically Lutheranism, is evident in Swedish RE: religion is to be defined through beliefs and words, and religious actions should be excluded from classrooms. The Swedish context highlights ‘knowledge of’ religions, but avoids religious action. In India, there is no explicit RE, but Indian education does include learning from religion as well as ‘doing religion.’ The Indian approach is very inclusive, to the point of emphasising, as teachers put it, a common core of all religions. Both systems of RE offer particular opportunities and face certain difficulties in dealing with the contemporary globalised world.  相似文献   

3.
Emotional inertia is a central feature of emotion dynamics and it refers to the degree to which emotional states are self-predictive and linger over time, describing their resistance to change. It is related to several indicators of maladjustment, yet there is limited research on its correlates in the workplace, where it may be particularly relevant as emotional experiences deeply influence organizational life. In two experience-sampling studies, we studied temporal dependency of negative emotional states at work in terms of emotional inertia. In a first study (n = 128), we investigated the association between exhaustion, the core dimension of burnout, with inertia of negative emotions. In a second study (n = 116), we aimed to replicate findings from the first study and additionally examined the moderating role of inertia of negative emotions in the relationship between negative emotions at work and counterproductive work behaviour. The findings show that exhaustion is consistently associated with inertia of negative emotions, and that inertia of negative emotions aggravates the relation between negative emotions and workers' counterproductive work behaviour.  相似文献   

4.
This study set out to explore the trajectory of personal, moral and spiritual values of students taking Religious Studies at A level in the UK. A sample of 150 students completed a battery of measures at the beginning of their period of A level study and again at the end. The data found no difference over this period of time in personal values (purpose in life, self-esteem, and empathy) in some moral values (concerning anti-social behaviour and concerning substance use) and in levels of religious exclusivism or frequency of private prayer. The areas in which significant differences were observed were concerned with attitude toward sex and relationships, religious pluralism, belief in life after death, and mystical orientation. Between the ages of 16 and 18 years, following two years’ engagement with Religious Studies at A level, the participants became more liberal in their approach toward sex and relationships, less convinced about the truth claims of religious pluralism, less likely to adhere to traditional Christian teaching on life after death, and less open to mystical experience. They are also less certain of ever having had a religious experience, and less frequent in their practice of religious attendance.  相似文献   

5.
The work values of Arabs in general, and of Muslims in particular, have not yet been studied in Israel. This study examines the meaning of work (MOW) of 1201 Jews and 219 Muslims, who work in the Israeli labour market. The findings reveal significant differences in the MOW dimensions and demonstrate different perceptions and internalisation of work values between the two ethno-religious groups. While the Jews have a higher economic and intrinsic orientation and a higher need for interpersonal relations than the Muslims, the Muslims have higher work centrality. The findings attributed to cultural differences, ethnic conflict, occupational discrimination and high degree of segregation.  相似文献   

6.
朱宇  江汶聪 《心理学探新》2011,31(5):445-449
该研究以某985高校550名硕士毕业生为样本,编制、修订了相关问卷或量表,通过数据分析探讨了就业压力源对就业过程产生的负性情绪的直接效应及人格、情绪调解策略等中介变量的效应。结果发现,就业压力源、神经质性对负性情绪有显著直接效应,就业压力源通过人格的神经质性维度对负性情绪产生显著间接效应;神经质性的影响程度大于就业压力源的影响程度。关于负性情绪,未发现情绪调节策略对其有显著的直接效应或中介效应。  相似文献   

7.
Trends indicate overall declines in numbers of volunteer emergency service workers and suggest negative organisational factors impacting adversely on volunteers and organisations. Conflict between emergency service work and family is implicated in falling volunteer numbers, and there is thus a need for research on difficulties experienced in balancing volunteer work and family. The current study tested an adaptation of the work‐family conflict (WFC) model originally proposed by Frone, Russell, and Cooper, in a sample of 102 couples in which one partner was an Australian emergency service volunteer. Results supported a model in which volunteer work‐related antecedents, including time invested in on‐call emergency activities and post‐traumatic stress symptoms, had indirect links with outcomes, including volunteer burnout and their partners' support for the volunteer work role, through the effects of WFC. These results add to research using theoretical models of paid work processes to better understand the problems faced by volunteer workers, and identify specific antecedents and outcomes of WFC in the volunteer emergency services. Implications for future research and organisations reliant on volunteer workers are discussed.  相似文献   

8.
民国乡村建设运动是旧中国先进知识分子为扭转近代中国农村的衰败局势而做出的可贵探索。定县模式和邹平模式是当时最具代表性的两种乡建模式。这两个县的乡村卫生建设是共同的经验是:开展公德教育,依托新型农民,建好乡村卫生。公德教育与乡村卫生建设成为了一对“互动的盟友”。这两个县的建设提示,乡村卫生事业的建立与完善在根本上有赖于培养和支持具有现代公德素质的新型农民群体。  相似文献   

9.
This paper discusses work with young people during their stay on an NHS psychiatric inpatient unit, especially focusing on the end of treatment and the appropriate timing of discharge into the community. When approaching the end of an admission, various factors are considered that seem particularly relevant to the decision of when a young person may be ready to leave and cope with the transition back to life outside the unit. Indications of medical stability, in patients where this has been an issue, is a factor of prime importance. Other important factors include family functioning; the availability of adequate ongoing local CAMHS support for the child and family; suitable school provision; and the identity of the child within a peer group. The reality of NHS resources and the demand for inpatient beds is another pressing consideration. The young person's own motivation emerges as crucial at this stage – towards the end of treatment – not only in terms of what is said, and therefore evident verbally, but also through signs of internal shifts in the child that indicate a capacity to re-engage with life outside in a lasting way. Decisions about when to stop are taken with all this in mind and when the decision does not seem straightforward, it can provoke considerable anxiety in the multi-disciplinary team. Clinical material from psychotherapy with a young adolescent boy with anorexia nervosa is used to illustrate some of the dilemmas.  相似文献   

10.
1990年WHO和世界银行提出了评价疾病负担的综合性指标伤残调整生命年(DALYs),该指标采用客观定量的方法,综合评价各种疾病因早逝或残疾造成的健康生命年的损失。本文对DALYs的设计思路、主要优缺点、在全球疾病负担(GBD)研究和精神障碍及相关心理行为问题所致疾病负担中的应用情况进行阐述。  相似文献   

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