信任倾向与主观参照对网上购物意向的影响

该研究对225名大学生、在职人员进行问卷调查,通过分层回归分析探讨了信任倾向与主观参照对网上购物意向的影响。结果表明:男性在职人员的信任倾向要显著大于男大学生的信任倾向,而对于女性,这种差异不显著。工作与否、性别、学历在信任倾向、主观参照以及网上购物意向上差异不显著。主观参照对网上购物意向的影响受到信任倾向的缓冲,相对于高信任倾向的人,低信任倾向人的网上购物意向更容易受到主观参照的影响。信任倾向和主观参照对网上购物意向都有显著影响,但主观参照的回归效应更大。     

企业员工对团队领导的信任结构研究——基于IT企业团队的研究

基于IT企业任务复杂度和合作需求较高的现状,加强团队内信任成为管理中的一个重点。本研究在Mayer和Mcknight的信任模型基础上对IT企业员工的组织信任结构进行分析。对四家IT公司239人进行问卷调查,并用Amos5．0进行分析后得到拟合度良好的模型结构,结果显示：①个体信任倾向对员工信任意向的影响不显著;②个体信任倾向影响员工对领导的可信任性感知和基于企业制度的信任;③基于制度的信任显著影响对领导的可信任性感知,但是对信任意向的影响不显著;④对领导的可信任性感知显著影响个体的信任意向;⑤卷入度在基于制度的信任和对领导的可信任性感知之间起缓冲作用。     

公共物品两难中相互依赖关系对合作行为的影响

本文关注初始关系建立过程中互动双方相互依赖关系对个体合作行为的影响,认为情境中表征个体间相互依赖关系的线索会对激活被试在情境中的社会动机并影响被试的信任信念,进而影响互动双方的合作行为。操作互动双方问基于互动制约的相互依赖和基于利益共同的相互依赖,模拟高相互依赖和低相互依赖关系情境。结果表明：①不同的相互依赖关系能够激活不同的社会动机和信任信念;②不同的相互依赖关系中,被试的合作行为有显著差异;③在特定的相互依赖关系中,被试的合作行为与其本身的信任倾向无显著相关;④特定相互依赖关系下被试的社会动机带有策略性,信任信念对被试合作行为的预测能力较强。     

信任倾向和面孔可信度对小学儿童信任判断的影响

该研究考察了7、9、11岁小学儿童对陌生人信任判断的发展特点,以及信任方的信任倾向和被信任方的面孔可信度在儿童信任判断中的作用特点及其发展特征。结果发现：（1）7、9、11岁小学儿童基于面孔对陌生他人进行的信任判断中,9、11岁儿童的信任水平要高于7岁儿童;（2）在信任判断中,陌生交往者的面孔可信度对7、9和11岁儿童的信任判断都具有显著的影响作用,即相对于具有不可信面孔的陌生人,儿童更愿意相信具有可信面孔的陌生人;此外,信任倾向对于信任判断的影响作用则存在一定的年龄间差异,7岁儿童的信任倾向对信任判断无影响,9和11岁儿童的信任倾向正向预测儿童对陌生人的信任水平,即相对于信任倾向低的儿童,信任倾向高的儿童对陌生人的信任水平也越高;（3）被信任方的面孔可信度在小学儿童信任判断中的影响作用要大于儿童自身的信任倾向的影响作用。这些结果表明儿童对他人的信任水平随着年龄的增长而提高;对于陌生人,小学儿童主要依据被信任方相关的可信特征线索做出相应的信任判断。     

网络交往中的人际信任

网络人际信任是人际信任在网络交往中的延伸.网络人际信任表现出脆弱性、认知性的特点,其产生与发展是一个动态的持续过程.网络环境因素、网络使用行为、个体因素和社会文化因素影响网络人际信任水平;此外,网络人际信任对个体网络自我表露、知识共享、行为决策以及团队合作等网络行为起促进作用.在此基础上指出现有研究的不足,并提出未来应基于网络人际信任的特点开展深入研究,明晰网络人际信任的影响因素及其发展过程.     

组织中人际初始信任研究述评

组织中日益普遍而频繁的新工作关系提出了高初始信任的需要。信任方的信任倾向与资源状况、被信任方的群体类别与组织角色、第三方关系和组织特征可以为初始信任决策提供推断依据,降低决策风险。已形成的初始信任水平影响后期信任的发展、心理契约违背的知觉、合作意愿、工作态度、组织公民行为和绩效。文章最后指出了在中国文化背景下组织中人际初始信任领域需要进一步研究的问题     

性别及控制感对中国大学生信任行为的影响

采用实验的方法,考察性别及控制感对中国大学生信任行为的影响,探讨造成信任行为性别差异的原因。实验采用经典的信念游戏范式及其变式,通过改变决定者与分配者的决策顺序操作被试的控制感水平。实验结果表明,在低控制感条件下,男性比女性表现出更多的信任行为;通过实验操作提高个体控制感水平后,信任行为的性别差异则消失,性别和控制感对信任行为的影响具有交互作用。该结果验证了研究假设,控制感是影响信任行为性别差异的重要因素。     

信任,网络购物感知质量与购买决策的中间因素

由于网络购物有别于传统的线下消费具有虚拟性的特点,因而其消费者在对产品的感知质量也不同于现实生活中的消费感知。消费者网络购物形成的商品感知质量具有不确定性,这种不确定性是由网络产品的无法预知性所引发的。所以,在网络消费中消费者对商家、产品的信任便对最后的购买行为产生了重要的影响。而消费者的信任来源于商家、消费者本身以及消费环境等3方面。因而,为保证消费行为的顺利完成,商家、消费者以及在环境的建设上也就需要做出相应的改进。     

考试制度信任对大学生学业投入意向的影响

对制度公平性的感知会影响人们对制度的信任,如果人们相信考试制度是公平的,每个人在这样的制度安排下拥有平等的机会,是否会愿意将更多的时间和精力投入到学习中呢?研究1通过启动119名和112名本科三年级学生对考研制度的信任与不信任,考察其对学业投入意向的影响,结果发现相比在考研制度不信任条件下,信任条件下个体的学业投入意向更高.研究2通过启动被试对一般考试制度的信任与不信任,考察其对学业投入意向的影响,结果表明即使不是和个体直接相关的某项具体考试制度,仅仅是对一般考试制度的信任也能有效影响个体学业投入意向.     

员工创新行为源于领导情感信任吗?风险倾向与组织行为授权的调节作用

领导情感信任会促进员工表现创新行为,但员工个体的风险倾向与组织行为授权可能对其具有调节作用。结果显示（1）领导情感信任能正向预测员工创新行为;（2）领导情感信任、组织行为授权与风险倾向对员工创新行为预测存在三维交互作用,相对于其他条件,组织行为授权和风险倾向均处于高水平条件下,领导情感信任与员工创新行为的正相关程度更为明显。探讨领导情感信任、组织行为授权、风险倾向与员工创新行为的关系可以为甄别影响员工创新行为的个体和环境因素提供理论指导,此外,也可为企业和直接领导如何增加员工创新行为提供借鉴。     

Acquisition and maintenance of trusting behavior

This study determined whether a two-person exchange situation contained natural contingencies for trusting behavior or whether external contingencies were necessary. Pairs of college students worked matching-to-sample problems for money. On each trial there was one problem and the subjects determined which of them would solve it. Trusting behavior was defined as an increase in the number of consecutive problems each subject allowed his partner to work during sessions that also ended with an equitable distribution. Simply, trust was a temporary deviation from equity. A subject could give the problem to the other person (cooperate), or not respond and let the other person take the problem (share). Other possibilities were for both subjects to try to take the problem (complete), or for neither subject to respond and thereby let the person who worked the last problem also work the next one (passive trust). When only four lever pulls were required to distribute a problem (no external contingencies to reach either equity or trust) subjects reached equity, but only minimal trust (strict alternation of single problems) developed in 18 sessions. When 30 or 60 lever pulls were required to distribute a problem (smaller response requirement for passive trust and therefore a contingency for trust), trusting behavior developed after a few sessions (fixed ratio 30) or after several trials of the first session (fixed ratio 60) and it ordinarily expanded gradually to 10 to 15 consecutive problems through passive trust. The aversiveness of the inequity involved in trusting appears to necessitate a contingency for acquisition. Once trust develops, however, this aversiveness is reduced as subjects learn the inequity is only temporary (e.g., once trust was acquired at fixed ratio 60 it was maintained at fixed ratio 4, which would not initially produce it), and the direction of the inequity appears to become of questionable importance (e.g., being behind was alternated over rather than within sessions and usually not in a systematic manner).     

从信任违背到信任修复:道德情绪的作用机制

早期学者已经从认知的角度分析信任违背的原因及修复方式。近年来,情绪对信任修复的影响引起了重点关注,但是情绪在其中的作用机制并未得到解答。当前的研究主要从情绪影响信任的线索依赖效应和离散情绪(内疚、羞愧、愤怒、悲伤等)对信任修复的影响这两个角度着手研究情绪对信任修复的影响。通过文献梳理发现内疚和共情两种道德情绪是影响信任修复最重要的情绪因素:内疚能够促进受信方做出补偿行为,共情能够促进信任方宽恕他人。基于此构建了道德情绪的信任修复模型,并考虑了目标线索和信任方的特质性宽恕的调节作用。同时建议未来的研究进一步探讨其他离散情绪尤其是道德情绪对信任修复的作用,并关注情境与情绪的交互作用。     

Impact of Jin‐Shang teachings on Chinese people's trust

Three studies are reported that explore the impact of Jin‐Shang teachings (a specialized Confucius teaching of trust on business practices) on mainland Chinese people's trust. In Study 1 , we primed Confucius and Jin‐Shang teachings on trust, and compared their effects on trusting tendency to a control prime. We found that these teachings made mainland Chinese participants score higher on three different trusting scales. In Study 2 , we found that the Jin‐Shang prime made mainland Chinese participants invest more money in a trust game than those in the control prime. In Study 3 , we compared the Jin‐Shang prime to Protestant teachings and contemporary writings on reciprocity, and found that only the Jin‐Shang prime induced a significantly higher trusting tendency from Chinese participants than the control condition.     

In Politics We Trust…or Not? Trusting and Distrusting Demonstrators Compared

This article sheds light on the debate regarding political trust and protest activity. The debate boils down to the question whether trust in politics is positively or negatively related to protest activity. We exploit a dataset encompassing data on about 9,000 demonstrators spread over seven European countries. These demonstrators' trust in their parliaments varies widely, ranging from trustworthy capable, to corrupt incapable. We examine the diverging sociodemographic profiles and motivational dynamics that turn distrusting and trusting citizens into demonstrators. We hypothesize and show that distrusting demonstrators turn their back to institutionalized politics; for them, demonstrating substitutes the party politics they distrust. For trusting demonstrators, demonstrating supplements party politics. Trusting and distrusting demonstrators also differ considerably in terms of motivation. Distrusting demonstrators are stronger motivated to demonstrate than trusting demonstrators. Moreover, while political cynicism amplifies the motivation of distrusting demonstrators, it suppresses the motivation of trusting demonstrators. We conclude that the question to be answered is not so much whether people who engage in protest activity trust or distrust their political elites, but rather who the trusting and distrusting protesters are and why they protest.     

指向具体人物对象的人际信任:跨文化比较及其认知模型

本文对指向具体人物对象的人际信任作了跨文化实证比较研究,并探讨了人际信任的认知模型。使用人际信任行为量表(ITBS)测量了中国、香港及美国三地大学生的人际信任。根据三组被试对诸如父亲、哥哥、同班同学、医生和陌生人等20个人们生活中经常能够接触的人物信任程度的高低,可将这些具体人物对象归为“亲人”,“熟人”和“陌生人”三个群体。三组被试对“亲人”群体的人际信任没有显著差异,但中国被试对其它两个人物对象群体的信任要高于美国和香港被试,而后两组被试的差别则不显著。另外,利用多元回归法在人际信任与六种认知变量间建立了模型关系,发现其中只有两个变量对模型作出主要贡献,即:(1)对由信任行为而得到得回报的期望值越高;(2)得不到回报而引致损害的严重性评估越低,则一个人作出某一信任行为的可能性就越大。被试的文化背景和社会工业化程度对人际信任认知模型没有影响。     

Casual Cynics or Disillusioned Democrats? Political Alienation in Japan

This paper examines the structure of political alienation among Japanese eligible voters, using data from the first, second, fifth, and sixth waves of the seven-wave Japanese Electoral Survey II (JES II). Political alienation can be expressed as comprising two dimensions, political trust and civic-mindedness. Males and people with more years of schooling are more allegiant in general; that is, they are both more trusting and more civic-minded. Evaluations of cabinet performance and support for democratic mechanisms are strongly related to political trust and civic-mindedness. Supporters of the Liberal Democratic Party (LDP) are no more civic-minded than average but are more trusting politically, whereas Japan Communist Party supporters are more civic-minded but a good deal less politically trusting than average. Independents are below the overall average on both the political trust and civic-mindedness dimensions. Even though party support is unstable, Japan's political system will not lose its stability as long as LDP supporters and independents constitute the majority of Japan's electorate. The advent of a new party capable of providing an alternative to the LDP is important to the future of Japanese democracy.     

On the Emotional Character of Trust

Trustful interaction serves the interests of those involved. Thus, one could reason that trust itself may be analyzed as part of rational, goaloriented action. In contrast, common sense tells us that trust is an emotion and is, therefore, independent of rational deliberation to some extent. I will argue that we are right in trusting our common sense. My argument is conceptual in nature, referring to the common distinction between trust and pure reliance. An emotional attitude may be understood as some general pattern in the way the world or some part of the world is perceived by an individual. Trust may be characterized by such a pattern. I shall focus on two central features of a trusting attitude. First, trust involves a participant attitude (Strawson) toward the person being trusted. Second, a situation of trust is perceived by a trusting person as one in which shared values or norms motivate both his own actions as well as those of the person being trusted. As an emotional attitude, trust is, to some extent, independent of objective information. It determines what a trusting person will believe and how various outcomes are evaluated. Hence, trust is quite different from rational belief and the problem with trust is not adequately met in minimizing risk by supplying extensive information or some mechanism of sanctioning. Trust is an attitude that enables us to cope with risk in a certain way. If we want to promote trustful interaction, we must form our institutions in ways that allow individuals to experience their interest and values as shared and, thus, to develop a trusting attitude.     

The Relation Between Early Adolescents’ Trust Beliefs in Peers and Reactions to Peer Provocation: Attributions of Intention and Retaliation

The authors examined the relation between early adolescents’ trust beliefs in peers and both their attributions for, and retaliatory aggression to, peer provocation. One hundred and eight-five early adolescents (102 male) from the United Kingdom (M age = 12 years, 2 months, SD = 3 months) completed the Children's Generalized Trust Beliefs in peer subscale (K. J. Rotenberg, C. Fox, et al., 2005) and reported the intentions of, and their retaliatory aggression to, hypothetical peer provocation. A curvilinear relation was found between trust beliefs in peers and retaliatory aggression but not for attributions of intention. Early adolescents with low and those with very high trust beliefs in peers reported greater retaliatory aggression than did early adolescents with the middle range of trust beliefs. The findings supported the conclusion that early adolescents who are high trusting, as well as those are very low trusting, are at risk for psychosocial maladjustment. Support was not obtained for a hostility attribution bias interpretation of those patterns.