Teacher organizational citizenship behaviours and job efficacy: Implications for student quality of school life

The present study investigated the impact of teachers' organizational citizenship behaviours (OCBs) on student quality of school life (SQSL) via the indirect effect of job efficacy. A measure of teacher OCBs was developed, tapping one dimension of individual‐focused OCB (OCBI – student‐directed behaviour) and two dimensions of organization‐focused OCB (OCBO – civic virtue and professional development). In line with previous research suggesting that OCBs may enhance job efficacy, as well as studies demonstrating the positive effects of teacher efficacy on student outcomes, we expected an indirect relationship between teachers OCBs and SQSL via teachers' job efficacy. Hypotheses were tested in a multi‐level design in which 170 teachers and their students (N=3,057) completed questionnaires. A significant proportion of variance in SQSL was attributable to classroom factors. Analyses revealed that the civic virtue and professional development behaviours of teachers were positively related to their job efficacy. The job efficacy of teachers also had a positive impact on all five indicators of SQSL. In regards to professional development, job efficacy acted as an indirect variable in the prediction of four student outcomes (i.e., general satisfaction, student–teacher relations, achievement, and opportunity) and fully mediated the direct negative effect on psychological distress.     

Effects of the Interaction Between Reaction Component of Personal Need for Structure and Role Perceptions on Employee Attitudes in Long‐Term Care for Elderly People1

This study examined the interaction of reaction component of personal need for structure (reaction to lack of structure, RLS) and role perceptions in predicting job satisfaction, job involvement, affective commitment, and occupational identity among employees working in long‐term care for elderly people. High‐RLS employees experienced more role conflict, had less job satisfaction, and experienced lower levels of occupational identity than did low‐RLS employees. We found individual differences in how problems in roles affected employees' job attitudes. High‐RLS employees experienced lower levels of job satisfaction, job involvement, and affective commitment, irrespective of role‐conflict levels. Low‐RLS employees experienced detrimental job attitudes only if role‐conflict levels were high. Our results suggest that high‐RLS people benefit less from low levels of experienced role conflicts.     

The psychological conditions of meaningfulness,safety and availability and the engagement of the human spirit at work

Building on Kahn's (1990) ethnographic work, a field study in a U.S. Midwestern insurance company explored the determinants and mediating effects of three psychological conditions — meaningfulness, safety and availability — on employees' engagement in their work. Results from the revised theoretical framework revealed that all three psychological conditions exhibited significant positive relations with engagement. Meaningfulness displayed the strongest relation. Job enrichment and work role fit were positively linked to psychological meaningfulness. Rewarding co‐worker and supportive supervisor relations were positively associated with psychological safety, whereas adherence to co‐worker norms and self‐consciousness were negatively associated. Psychological availability was positively related to resources available and negatively related to participation in outside activities. Finally, the relations of job enrichment and work role fit with engagement were both fully mediated by the psychological condition of meaningfulness. The association between adherence to co‐worker norms and engagement was partially mediated by psychological safety. Theoretical and practical implications related to psychological engagement at work are discussed.     

Differentiating the Effects of Informational and Interpersonal Justice in Co‐Worker Interactions for Task Accomplishment

To extend the research on interactions‐based justice and integrate it with the research on trustworthiness, the present article examines the role of informational and interpersonal justice in co‐worker interactions for task accomplishment. Based on social exchange theory and fairness heuristic theory, the two justice dimensions would trigger different types of responses based on the principle of reciprocity and how they manage different types of uncertainties in a work relationship. As a result, they lead to different outcomes in the context of two co‐workers having a disagreement about work. It was hypothesised that informational justice is related to acceptance of the co‐worker's view primarily through perception of ability‐based trustworthiness, whereas interpersonal justice is related to satisfaction with the co‐worker primarily through perception of benevolence‐based trustworthiness. A survey of employees and a simulation study showed that the effect of informational justice on acceptance of the co‐worker's view is mediated more by ability‐based trustworthiness than by benevolence‐based trustworthiness, whereas the reverse is true for the mediation of the effect of interpersonal justice on satisfaction with the co‐worker. Theoretical implications are discussed concerning the differentiation of the two highly correlated justice dimensions, together with practical implications regarding their relative usefulness.     

Mothers' subjective employment experiences and the behaviour of their nursery school children

Most research on the effects of maternal employment on children has followed the ‘maternal deprivation’ hypothesis, which focuses on differences in the behaviour of children of employed and non-employed mothers. Yet this framework may have impeded an examination of a more relevant question, namely the impact of mothers' employment-related experiences. Accordingly, this study assesses the influence of mothers' job satisfaction, job involvement and role conflict on the behaviour of their nursery school sons and daughters (n=46 and 45 respectively). The effects of maternal employment on their nursery school children were found to be mediated by (a) the nature and quality of the employment experience (i.e. positive or negative), (b) the type of child behaviour assessed, and (c) the sex of the child. Mothers' job satisfaction was positively associated with daughters' self-control and negatively with conduct problems; their role conflict was negatively related to sons' and daughters' self-control, and positively associated with sons' conduct problems and daughters' immaturity. These results support the hypothesis that the quality of the maternal employment experience influences nursery school children's behaviour.     

The impact of role stress on workers' behaviour through job satisfaction and organizational commitment

Dysfunctions in role performance have been associated with a large number of consequences, almost always negative, which affect the well-being of workers and the functioning of organizations. An individual's experience of receiving incompatible or conflicting requests (role conflict) and/or the lack of enough information to carry out his/her job (role ambiguity) are causes of role stress. According to previous theory, role ambiguity and conflict decrease workers' performance and are positively related to the probability of workers leaving the organization. Job satisfaction refers to a positive evaluation of a job, while organizational commitment refers to an employee's attachment to the organization. The affective dimensions of organizational commitment and job satisfaction are considered to be important predictors of turnover intention, absenteeism, and job performance. In the literature, role conflict and ambiguity have been proposed as determining factors of workers' job satisfaction and their commitment towards the organization. The role of job satisfaction and organizational commitment were analysed as variables that should mediate between role ambiguity and conflict and employees' behaviour. The hypotheses were confirmed by means of path analysis carried out with data obtained from a sample of Spanish blue-collar workers employed by a bus company and a water supply company. Role stressors were negatively related to affective commitment mediated through job satisfaction. Affective commitment to the organization exerted a positive influence on performance and reduces the withdrawal behaviour analysed— intention to leave and absenteeism—although the strongest predictor of intention to leave was, in this study, job satisfaction.     

Comparison of Job Satisfaction,Life Satisfaction,and Performance of Overeducated and Other Workers

Abstract

It is becoming increasingly necessary for college graduates in the United States to take jobs requiring only a high school diploma. In the present study, the effects of employing such overeducated workers were assessed for a sample of city and county government workers. The sample included both overeducated workers and a cohort matched on job, sex, age, tenure, and supervisor. The hypotheses predicted lower job satisfaction over the six dimensions for the overeducated workers, and also that various worker perceptions would influence the predictions of the job satisfactions. None of the direct correlations between education and the six dimensions of job satisfaction were significant. The relationships between workers' perception variables and aspects of job satisfaction, however, were significant. There were no differences between the overeducated and their cohorts in general life satisfaction. On supervisory ratings, overeducated workers' performance was only slightly different from other workers.     

Challenging the status quo: What motivates proactive behaviour?

To replicate and extend previous research regarding antecedents of proactive behaviour at work, we examined four forms of work motivation (job self‐efficacy, role breadth self‐efficacy, intrinsic work motivation and role orientation) in a sample of 98 employees in software development using co‐worker rated proactive behaviour as an outcome. Correlations indicate that whereas intrinsic motivation and job self‐efficacy were not related to co‐worker rated proactive behaviour, role orientation and role breadth self‐efficacy showed significant relationships. This study stresses the importance of role breadth self‐efficacy in enhancing proactive behaviour at work.     

Vocational Concerns of Elementary Teachers: Stress,Job Satisfaction,and Occupational Commitment

This study examines the vocational concerns of 185 elementary teachers. Participants were classified based on their perceptions of the magnitude of their classroom demands and resources. These groupings were then examined for differences in teachers' personal coping resources, job satisfaction, and occupational commitment. Results indicated that teachers classified as perceiving high classroom demand vis‐à‐vis classroom resources reported lower personal coping resources, less job satisfaction, and more plans to leave their current job.     

Work and family satisfaction and conflict: a meta-analysis of cross-domain relations

This meta-analysis is a review of the literature examining the relations among stressors, involvement, and support in the work and family domains, work-family conflict, and satisfaction outside of those domains. Results suggest that a considerable amount of variability in family satisfaction is explained by work domain-specific variables, whereas a considerable amount of variability in job satisfaction is explained by family domain-specific variables, with job and family stress having the strongest effects on work-family conflict and cross-domain satisfaction. The authors propose future directions for research on work and family issues focusing on other explanatory mechanisms and moderators of cross-domain relations.     

Achievement Orientation and Psychological Involvement in Job Tasks: The Interactive Effects of Work Alienation and Intrinsic Job Satisfaction1

As the tendency to strive for competence in one's work, achievement orientation is considered to engender psychological involvement in job tasks (i.e., job involvement‐role). However, this study posits that the positive relationship between achievement orientation and job involvement‐role is moderated by an attitude of disaffection toward the work role in general (i.e., high work alienation) and by dissatisfaction with the content of one's present job (i.e., low intrinsic job satisfaction). The results of hierarchical moderated regression analyses support the existence of complex interactions and suggest that a positive outlook toward the work role is necessary for achievement orientation to translate into greater job involvement‐role. Practical implications and directions for future research on job involvement role are considered.     

Job Satisfaction of Child Welfare Workers in an Urban Setting: Status and Predictors

Large urban areas present many challenges to those children and adults who reside in those settings. The social service workers in urban areas have clients with complex, multiple needs. Reliable and consistent workers are essential to successfully working with these families. In the current study, the job satisfaction of 29 social service workers in an urban child welfare agency was assessed using the Job Satisfaction Scale (JSS). The JSS measures satisfaction in 7 areas of one's job (i.e., work, supervision, coworkers, pay and promotion, work environment, training, and position). Data indicated that the staff were relatively satisfied, that satisfaction did not vary by staff position (family worker vs. social worker/supervisor), and that neither demographic factors nor prior experiences were predictors of job satisfaction. Implications for agency management and the provision of social services to urban families are discussed.     

A longitudinal and multi‐source test of the work–family conflict and job satisfaction relationship

Job satisfaction is one of the most frequently studied outcomes in the work–family conflict literature. This study extends the previous research examining the unique effects of work interfering with family (WIF) and family interfering with work (FIW) on job satisfaction by (1) controlling for family, personal, and job characteristics of dual‐earner couples, (2) employing cross‐sectional and longitudinal methods, and (3) predicting job satisfaction with a spousal rating of the target's WIF. Consistent with previous research, WIF was related to job satisfaction cross‐sectionally for men and women, and this effect existed beyond negative mood, job autonomy and monotony, and FIW. When predicting a change in job satisfaction a year later, and when using spouse rating of the target's WIF, WIF was predictive of women's job satisfaction but not men's, which is consistent with gender role theory. The fact that WIF predicted job satisfaction for women beyond affective and job characteristic variables, over time, and with non‐self reported measures, provides more confidence in this directional relationship than could previously be assumed. Societal and managerial implications are discussed.     

Career Stage Effects on Job Characteristic–Job Satisfaction Relationships Among Guest Worker Salespersons

In this study, we propose and test the moderator roles of career stages on the job characteristics–job satisfaction relationships among guest worker salespersons in Saudi Arabia. Due to the severe shortage of indigenous labor, Saudi Arabia brings in foreign workers as guest workers from various countries of the world. These foreign workers meet the human resource needs of both local and foreign companies. As expected, findings suggest that job autonomy, job identity, and job feedback have a stronger influence on guest workers’ job satisfaction during the later stages of their career than during the early career stages. Of all the variables we tested, only the influence of job variety on job satisfaction does not vary across career stages. In general, the results indicate that managers are well advised to take into account guest worker salespersons’ career stages when managing job characteristics.     

Role clarity,role conflict,and vitality at work: The role of the basic needs

This study aimed to provide new information on the relationships between vitality at work and role clarity, role conflict, and psychological basic need satisfaction. Participants of the cross‐sectional study were 110 employees in a preventive intervention program. Associations between the focal constructs were examined with regression and bootstrapping analyses. The results suggest that the role clarity is associated with subjective vitality at work through higher autonomy and higher competence, and that role conflict is negatively associated with subjective vitality at work through lower autonomy and lower relatedness. Additionally, an interaction between the role characteristics was observed, suggesting that the strength of the association between role clarity and competence, and the strength of the indirect association between role clarity and vitality through competence may vary depending on the level of role conflict. The findings are consistent with the notion that that managers and co‐workers may affect the opportunities of individuals to achieve need satisfaction and feel energized by delineating and negotiating role‐related factors at work. Need satisfaction, in turn, is an antecedent of well‐being and motivation. Employees should feel able to clarify role ambiguities with their supervisor or co‐workers and thus reduce the role conflicts imposed by the expectations of various stakeholders. Limitations of the study include the self‐rating methodology, cross‐sectional design, and properties of the sample restricting generalizability.     

On the relations among work value orientations,psychological need satisfaction and job outcomes: A self‐determination theory approach

Using self‐determination theory, two studies found that holding an extrinsic, relative to an intrinsic, work value orientation was associated with less positive outcomes (i.e. less satisfaction with, dedication to and vitality while on the job) and more negative outcomes (i.e. higher emotional exhaustion, short‐lived satisfaction after successful goal‐attainment, and turn‐over intention). These relations were not limited to job outcomes, but also emerged using indicators of employees' general mental health. Moreover, income level did not moderate these relations. Study 2 found that holding an extrinsic, relative to an intrinsic, work value orientation was detrimental to employees' job outcomes because these orientations thwarted the satisfaction of the basic psychological needs for autonomy, competence and relatedness at work.     

组织支持对工作压力的中介效应研究——基于知识型员工样本的实证分析

采用中介变量分析的一般范式,以知识型员工为研究样本,实证检验了组织支持在工作压力源与压力反应之间的中介效应。研究表明:组织支持在良性压力源(如任务要求、能力要求)与积极压力反应(如组织承诺、工作满意度、工作参与感)之间发挥显著的中介作用;在负性压力源(如人际冲突、组织结构问题、时间冲突)与积极和消极压力反应(如消极工作情绪)之间都发挥显著的缓冲作用。管理者在知识型员工压力管理过程中,应高度重视组织支持的中介缓冲作用。     

Job Satisfaction and Effective Performance of School Counselors

This study examines the relationships between job satisfaction and the effectiveness of the performance of first-year school counselors. Co-workers and administrators rated the counselors' effectiveness in 6 job activities, and clients rated the counselors in 3 aspects of the counseling interview. The performance ratings were correlated with the counselors' job satisfaction in 8 areas. Several job satisfaction dimensions were related to effective performance of selected activities by the co-workers, administrators, and clients. Satisfaction with their future and security in the job, relations with associates, involvement in the job, and training for the job were the dimensions most frequently related to job satisfaction. The nature of the relationships among the criteria of effective performance indicated that 3 groups had different perceptions of the counselor.     

The New Learning Environment and Adult Developmental Needs

The link between an adult's learning capabilities and an organization's learning and adaptation is highlighted in this study of workers in a new training program. Studies have found that worker productivity differences are rooted in psychological factors. The most successful firms have supportive workplace psychologies that foster perspective transformation, yield high productivity, high involvement, high job satisfaction, low cost, and high profits. This study suggests the importance of workers having a whole-organization perspective. The findings of this study are generalizable to other organizations making the transition from training to learning in which individuals learn to continuously grow, develop, and problem solve to the benefit of all.     

Interface between work and family: A longitudinal individual and crossover perspective

This study assessed longitudinal individual and crossover relationships between work‐family conflict and well‐being in the domains of work (job satisfaction) and family (parental distress) in a sample of 239 dual‐earner couples. The results revealed only longitudinal individual effects over a 1‐year period. First, high family‐to‐work conflict (WFC) at Time 1 was related to a high level of work‐to‐family conflict (WFC) 1 year later in both partners. Second, the wife's high level of FWC was related to her decreased job satisfaction 1 year later. Thus, the longitudinal effects identified supported normal causality, that is, work‐family conflict led to poor well‐being outcomes or increased perceived work‐family conflict later on. Longitudinal crossover effects from one partner to another were not observed within a 1‐year perspective.