Managing Conflict in Dutch Organizations: A Test of the Relevance of Deutsch's Cooperation Theory1

Deutsch's theory of cooperative and competitive conflict may be usefully extended to Dutch people. Results of LISREL analyses on data collected from interviews of Dutch employees in 2 companies indicate that competitive goals interfered with the open, constructive discussion of opposing views. However, cooperative goals were not found to contribute to constructive controversy. Dutch who discussed their opposing views openly made progress on the task, worked efficiently, and strengthened their work relationship and their confidence in future collaboration. These results do not argue that Dutch and North Americans handle conflict similarly, for how these groups operationalize the theory may differ significantly. Goal interdependence may have the potential to be a framework for promoting conflict management between Dutch and North Americans.     

The Effects of Collectivistic and Individualistic Values on Conflict and Decision Making: An Experiment in China

In an experiment with 80 participants in China, protagonists with opposing views in organizations that valued collectivism, compared to individualism, were found to develop cooperative goals, were confident that they could work, sought to understand, and demonstrated that they understood the opposing arguments, accepted these arguments as reasonable, and combined positions to create an integrated decision. The inductions comparing participants who valued harmony as a goal or a technique in which they pretended to agree were only partially effective and did not yield significant differences on conflict dynamics and outcomes. Findings challenge traditional theorizing that collectivistic values lead to conflict avoidance, and support recent arguments that strong, cooperative relationships promote the productive discussion of opposing views in decision making.     

New Manager Socialization and Conflict Management in China: Effects of Relationship and Open Conflict Values1

How newcomers interact with experienced employees has been thought to affect their socialization and performance. This study complements previous newcomer research by examining the role of organizational values on this interaction. Middle managers newly recruited into a large telecom company in China were randomly assigned to discuss a conflict with an existing employee where the organization either valued relationships or not, and either valued open discussion of diverse ideas or not. As expected, valuing relationship and open discussion, compared to not valuing relationship and avoiding discussion, facilitated new managers' socialization and helped them develop cooperative goals and quality leader–member exchange. Results were interpreted that by embracing values of relationships and open discussion, organizations can more effectively socialize newcomers.     

Effects of Relationship Values and Goal Interdependence on Guanxi Between Foreign Managers and Chinese Employees1

Foreign managers are advised to develop effective relationships with Chinese employees who as collectivists are thought to value relationships, particularly guanxi, with their leaders. However, foreign managers typically do not have the background and prior experiences typically used to develop guanxi in China. In an experiment with 120 participants in South China, Chinese employees with foreign managers who communicated that they wanted a relationship (compared to no relationship) with them concluded that they interacted better and had little relational and task conflict. Chinese employees who discussed their views within a cooperative (compared to competitive) context helped their leader, productively integrated their diverse views into the decision, and concluded that they had little relational and task conflict.     

Cognitive Skills as Predictor of Attitudes Toward Political Conflict: A Study of Polish Politicians

The relationship between cognitive development and attitudes toward a current political conflict was examined in a sample of 46 Polish politicians. This relationship was examined in a control group in a neutral condition and in an experimental group after participants were presented with a hostile attack on their position on the conflict. Politicians with less advanced cognitive skills tended to use competitive attitudes in both conditions. In contrast, those who possessed more advanced skills tended to use cooperative attitudes in the neutral situation; after the emotional attack, they tended to avoid further involvement in the conflict and sought to exit it. The key difference in participants' cognitive functioning was their ability to differentiate perspectives and to transcend their own point of view in the conflict.     

Sibling relationships and best friendships in young adulthood: Warmth,conflict, and well‐being

Although much work addresses the importance of siblings and friendships in separate investigations, few studies simultaneously examine both relationships. Young adults (N= 102, M age = 18.7) were surveyed about their friendships, their sibling relationships, and their psychological well‐being (assessed by self‐esteem and loneliness). Participants with harmonious (high warmth, low conflict) sibling relations and same‐gender friends had the highest well‐being. Participants with affect‐intense (high warmth, high conflict) sibling relationships had low well‐being. However, participants who had low‐involved (low warmth, low conflict) and affect‐intense same‐gender friendships did not differ in well‐being. When examining joint effects, having a harmonious same‐gender friendship compensated for having a low‐involved sibling relationship, but having harmonious sibling relations did not compensate for having low‐involved friendships. Overall, the results underscore the importance of positive and negative relationship properties and the joint effects of multiple relationships.     

Caregiver depressive symptoms and observed family interaction in low-income children with persistent asthma

This study examined the relationship between caregiver depressive symptoms and observed parenting behaviors and family processes during interactions among 101 urban, low-income Africtan American families with children with persistent asthma. Caregivers (primarily female) were assessed on four dimensions (i.e., warmth/ involvement, hostility, consistent discipline, relationship quality) in three videotaped interaction tasks (loss, conflict, cohesion). The results indicated that increased depressive symptoms were significantly associated with lower warmth/involvement and synchrony scores and greater hostility scores during the loss and conflict tasks. In the total sample, the highest levels of hostility and the lowest levels of warmth/involvement were found for the conflict task; nevertheless, caregivers with moderate/severe depressive symptoms showed a significantly greater increase in hostility from the loss to the conflict task than caregivers with minimal/mild depressive symptoms. The findings highlight the salience of considering task content in family observational process research to expand our understanding of depressed and nondepressed caregivers abilities to modulate appropriately their behaviors and affect across various family interactions. Implications for improving asthma management for low-income children with persistent asthma are discussed, including the utility of multidisciplinary interventions that combine asthma education with family therapy.     

Growing Up with an Anxious Sibling: Psychosocial Correlates and Predictors of Sibling Relationship Quality

Relationships between young people with anxiety and their non-affected siblings are important for both individuals in the dyad, and for family dynamics throughout the lifespan; however, these relationships are not well understood. This study examined the experience of growing up with an anxious sibling from the sibling without anxiety’s point of view. We measured psychosocial factors associated with sibling relationship quality in 64 young adults with an anxious sibling. Overall, participants with anxious siblings were resilient, reporting comparable sibling relationship quality, anxiety symptoms, and psychological functioning relative to peers without anxious siblings. The contributions of caregiver burden and attributions about the causes of the sibling’s anxiety-related behavior accounted for significant variance in both sibling relationship warmth/closeness and conflict, with responsibility attributions emerging as an individual predictor of conflict. Clinical and research implications for understanding sibling relationships in the context of anxiety, and for the role of attributions in family relationships are considered.     

医患冲突中医生特质信息与负性情绪反馈的作用：以失望和愤怒为例

他人失望反馈和他人愤怒反馈在人际冲突解决中起着重要作用。这一情绪的人际效应在医患冲突中是否同样成立,医生的特质对这一人际效应有何影响。为此,通过两个计算机情景模拟实验,采用“最后通牒博弈”范式,分别考察了他人失望反馈与他人愤怒反馈以及医生的温情与能力特质对于医患冲突中个体威胁评价及其冲突行为的影响。结果发现：（1）医生能力高时患者对情境的威胁评价比能力低时更高,但在有医生失望反馈中医生能力高时患者对情境的威胁评价比能力低时更低。高温情的医生愤怒时患者的威胁评价比温情低时更高。（2）医生能力高时患者的出价比能力低时更高,冲突行为更少。（3）医生温情高时患者的出价比温情低时更高,冲突行为更少。（4）在温情高能力低时,有医生愤怒反馈时患者的出价相比无情绪反馈时更低。说明了医生需谨慎表达自己的情绪。相较而言,医生的能力和温情的培养更为重要。     

父母协同教养与学前儿童社会行为的关系:亲子关系和同胞关系的链式中介作用

以河南省某市四所幼儿园大、中、小班共196名学前儿童及其父母和教师为研究对象,基于家庭系统理论,采用父、母填写的父母感知协同教养量表和亲子关系量表、母亲填写的儿童早期同胞关系质量问卷和幼儿教师报告的儿童行为量表探讨亲子关系、同胞关系在父母感知协同教养与学前儿童社会行为之间的中介作用。结果发现：（1）母子冲突和母子亲密分别在母亲感知协同教养与同胞冲突和同胞温暖间起部分中介作用;父子冲突和父子亲密分别在父亲感知协同教养与同胞冲突和同胞温暖间起完全中介作用;（2）父/母子冲突和同胞冲突在母亲感知协同教养和儿童攻击行为间起链式中介作用;父子冲突和同胞冲突在父亲感知协同教养和儿童攻击行为间起链式中介作用。     

Effects of openness, problem solving, and blaming on learning: an experiment in China

Researchers have considered interdependence and interaction among individuals and groups as critical for promoting learning in organizations. In an experiment with 80 participants in China, the present authors found that (a) open discussion compared with avoiding discussion and (b) problem solving compared with blaming stimulated the exploration, integration, and adoption of alternative ideas in addition to strengthening interpersonal relationships. The results also indicated the possibility that openness and problem solving have these effects by developing a perceived cooperative interdependence that encourages people to believe that incorporating alternative ideas can help them succeed. Avoidance and blaming, on the other hand, seemed to result in a competitive struggle to see who could impose their ideas on the other, leaving people committed to their original thinking.     

Implicit theories of relationships: moderators of the link between conflict and commitment

In two studies, implicit theories of relationships were examined as moderators of the association between experienced conflict and commitment. Study 1 involved 128 individuals in heterosexual romantic relationships and employed an event-contingent diary procedure in which disagreements were recorded throughout a 10-day period. Study 2 was conducted in the laboratory and involved 75 heterosexual couples who discussed problems in their relationship, with commitment measured before and after discussion. Multilevel random coefficient models revealed that conflict was generally associated with lower commitment but less so with growth belief. Also, growth belief was most beneficial under negative relationship conditions, such as when one possessed a less favorable view of the partner to begin with and when the issue remained unresolved after discussion.     

Xunzi and the primitivists on natural spontaneity (xìng 性) and coercion

This article explores two opposing views from Warring States China concerning the value of human natural spontaneity (hereafter xìng 性) and large-scale government coercion. On the one hand, the Ruist (Confucian) philosopher Xunzi championed a comprehensive and coercive ethical, political, and social system or Way (dào 道) that he believed would lead to social order and moral cultivation while opposing people’s xìng. On the other hand, the authors of roughly books 8–10 of Zhuangzi, the primitivists, criticized a Way bearing a striking resemblance to Xunzi’s on the grounds that it seriously harms people by opposing their xìng. I argue that the primitivists offer compelling reasons for Xunzi to modify his own Way regarding its relationship with xìng, though their own proposed alternative Way is not very attractive. I conclude with a brief discussion of one primitivist-inspired alternative view found in the Lü Shi Chun Qiu, which plausibly suggests that one way of respecting people’s xìng is by offering them opportunities to explore their natural abilities.     

Perceptions of the parent-adolescent relationship: a longitudinal investigation

A self-report measure of conflict and aspects of warmth in the parent-child relationship was completed by 1,330 11-year-old twins, 1,176 of whom completed the inventory again 3 years later. On average, adolescents' perceptions of the quality of the parent-child relationship declined consistently and moderately between age 11 and age 14. Conflict with parents increased, whereas all aspects of warmth decreased; changes were significantly greater for girls than boys. Variances increased with age, primarily because of increases in the magnitude of genetic effects. Heritability estimates ranged from .09 to .31 at intake and .35 to .45 at follow-up and tended to be higher for boys than girls. Changes in the parent-child relationship are interpreted as reflecting genotype-environment correlation processes whereby adolescents increasingly influence their relationships with their parents.     

Trajectories of teacher-student warmth and conflict at the transition to middle school: Effects on academic engagement and achievement

Using piece-wise longitudinal trajectory analysis, this study investigated trajectories of teacher-reported warmth and conflict in their relationships with students 4 years prior to and 3 years following the transition to middle school in a sample of 550 academically at-risk and ethnically diverse adolescents. At the transition to middle school, teacher reports of warmth showed a significant drop (shift in intercept), above age-related declines. Both warmth and conflict declined across the middle school years. Structural equation modeling (SEM) tested effects of the shifts in intercept and the post-transition slopes on reading and math achievement, teacher-rated engagement, and student-reported school belonging 3 years post-transition, above pre-transition levels of the outcome. For warmth, a drop in intercept predicted lower math scores and engagement, and a more positive slope predicted higher engagement. For conflict, an increase in intercept and a negative slope predicted lower engagement. Implications of findings for reducing normative declines in academic engagement in middle school are discussed.     

Parent-early adolescent relationship quality and problem behavior in Hungary,the Netherlands,India, and Iceland

Higher parent-child relationship quality has been associated with less internalizing and externalizing problem behavior. However, it remained less clear whether these associations are universal or depend on the country under investigation. Furthermore, fathers are still understudied, even though there is increasing evidence of their important role in early adolescent development. Our study compared the association of mother-child as well as father-child relationship quality with early adolescents’ problem behavior in four culturally different countries, namely Hungary (N = 293; M_age = 11.22; 53% boys), the Netherlands (N = 242; M_age = 11.20; 48% boys), India (N = 230; M_age = 10.68; 61% boys), and Iceland (N = 261; M_age = 10.90; 53% boys). Early adolescents filled out questionnaires in their classroom, assessing warmth and conflict with fathers and mothers and internalizing and externalizing problem behavior. Stepwise multi-group path analysis demonstrated no cross-cultural differences in associations between quality of the parent-child relationship and problem behavior. We did not find any effects of maternal or paternal warmth. However, across samples conflict with mothers was associated with more internalizing and externalizing problem behavior, and conflict with fathers was associated with more externalizing problem behavior. Our findings highlight the need to target conflict with both fathers and mothers in interventions across different countries, especially when addressing externalizing problem behavior.     

Delinquency and Substance Use among Gang-Involved Youth: The Moderating Role of Parenting Practices

This study uses longitudinal data from an ethnically diverse sample of 300 ninth grade students to examine the moderating effect of parenting practices upon the relationship between gang involvement and adolescent problem behavior. Results of hierarchical linear modeling indicate that gang involvement is a highly significant positive predictor of each of three categories of problem behavior (minor delinquency, major delinquency, and substance use). Three of the four parenting variables (behavioral control, psychological control, parent–adolescent conflict, and warmth) are found to moderate the relationship between gang involvement and problem behavior, with the most consistent effects found for behavioral control and warmth. These findings indicate that intervention efforts aimed at reducing the impact of gang involvement on adolescent development should consider factors that may decrease the deleterious behavioral outcomes associated with youth gangs.     

Intergenerational cultural dissonance in parent-adolescent relationships among Chinese and European Americans

Generational cultural gaps (assessed as the mismatch between adolescents' ideals and perceptions of the parent-adolescent relationship) were investigated among Chinese youth with immigrant parents and their European American counterparts who have been in the United States for generations and assumingly do not have intergenerational cultural gaps. The authors of the study examined the associations of such generational gaps with adolescents' behavioral problems and whether youth's appreciation of Chinese parent-adolescent relationships (parental devotion, sacrifice, thoughtfulness, and guan) described by the notion of qin would moderate the relationship between discrepancies and youth's adjustment. A total of 634 high school students (M = 15.97 years; 95 and 154 first- and second-generation Chinese American respectively, and 385 European Americans) completed measures of parental warmth, parent-adolescent open communication, qin, and psychological adjustment. The U.S.-born Chinese American adolescents' ideals exceeded perceptions of parents' warmth and open communication to a greater degree than it did for European American adolescents (ps < 0.05). Such discrepancies in parental warmth were related to greater internalizing symptoms for second-generation Chinese American youth than for their European American peers. In addition, for second-generation Chinese, their perceptions of qin, particularly parents' devotion and sacrifice, had stronger moderating effects, diminishing the associations between generational cultural gaps and youth's behavioral problems compared with those of European American and first-generation Chinese youth. Parental thoughtfulness also played a similar beneficial role, but did so for all youth.     

Power and conflict in cooperative and competitive contexts

Power and conflict are classic research topics in organizational theory and important practical management issues. The goal of this article was to analyse the influence of supervisor power bases and goal interdependence situations over intragroup conflict. The study involved the participation of 401 workers from a range of social service organizations. Hierarchical regression analyses showed that (a) supervisor personal power bases were negatively associated with task and relationship conflict; (b) supervisor position power bases were positively associated with relationship conflict; (c) cooperative environments were negatively associated with task and relationship conflict; and (d) that goal interdependence moderates the negative consequences of the use of position power. The implications for research and managerial practices are discussed.