Comparing the Psychometric Characteristics of Ratings of Face‐to‐Face and Videotaped Structured Interviews

Videotaped interviews are used for both research and for making selection decisions in organizations. However, little research has examined the extent to which the psychometric characteristics of ratings of videotaped interviews are comparable with those of ratings made on the basis of face‐to‐face (FTF) interviews. Within a simulated selection setting, we compared ratings of interviewers who conducted FTF structured interviews to ratings of interviewers who viewed videotapes of those interviews. Results revealed that FTF ratings were significantly higher than video ratings of the same interviewees. We also found that the two sets of interviewers rated the relative performance of interviewees differently. For example, the correlation between FTF and video ratings (r=.31) was significantly smaller than the correlation between ratings of interviewers who conducted FTF panel interviews with the same interviewees (r=.73). Overall results suggest that researchers and practitioners should be cautious about generalizing research findings and selection decisions made on the basis of videotaped interviews to FTF interviews.     

Mimicry in social interaction: Benefits for mimickers,mimickees, and their interaction

Mimicry has benefits for people in social interactions. However, evidence regarding the consequences of mimicry is incomplete. First, research on mimicry has particularly focused on effects of being mimicked. Secondly, on the side of the mimicker evidence is correlational or lacks real interaction data. The present study investigated effects for mimickers and mimickees in face‐to‐face interaction. Feelings towards the immediate interaction partner and the interaction in which mimicry takes place were measured after an interaction between two participants in which mimicry did or did not occur. Results revealed that mimickers and mimickees became more affectively attuned to each other due to bidirectional influences of mimicry. Additionally, both mimickers and mimickees reported more feelings of having bonded with each other and rated the interaction as smoother.     

Breaking face processing tasks apart to improve their predictive value in the real world: A comment on Ramon,Bobak, and White (2019)

In this commentary, I will expand on three aspects suggested by Ramon et al. (2019, British Journal of Psychology, 110, 461) to improve the predictive value of laboratory‐based tasks in real‐world applications. There are potential benefits that may arise from three interrelated considerations, particularly in terms of predicting agents’ susceptibility to errors in operational settings. The first is a proposal to conduct a detailed examination of performance on face processing tests rather than only analysing overall accuracy scores. The second involves considering non‐face‐related cognitive and meta‐cognitive sub‐processes involved in face processing tasks. The third highlights the contribution of superior recognisers in creating challenging tests that simulate difficult real‐world situations.     

External source monitoring in a real‐life event: developmental changes in ability to identify source persons

The present study investigated young children's and adults' external source‐monitoring abilities with respect to facial identification accuracy for complex live events. Five‐ to 6‐ year‐olds and adults watched a magic show in which three different female magicians (i.e. source persons) performed three different kinds of magic tricks each. After approximately 1 month, the participants were asked to recognize what kinds of magic tricks had been performed, to make face identifications as to which magician had performed those magic tricks and to recognize those magicians' attributes. Results showed that both young children and adults had more difficulty with identifying source persons than recognizing them in a real‐life event in which a number of persons appeared. Especially for young children, low credibility was shown not only for the source memories but also for the recognition memories of the source person attributes. Copyright © 2007 John Wiley & Sons, Ltd.     

Rater Personality,Rating Format,and Social Context: Implications for Performance Appraisal Ratings

This study investigates the effects of rater personality (Conscientiousness and Agreeableness), rating format (graphic rating scale vs. behavioral checklist), and the rating social context (face‐to‐face feedback vs. no face‐to‐face feedback) on rating elevation of performance ratings. As predicted, raters high on Agreeableness showed more elevated ratings than those low on Agreeableness when they expected to have the face‐to‐face feedback meeting. Furthermore, rating format moderated the relationship between Agreeableness and rating elevation, such that raters high on Agreeableness provided less elevated ratings when using the behavioral checklist than the graphic rating scale, whereas raters low on Agreeableness showed little difference in elevation across different rating formats. Results also suggest that the interactive effects of rater personality, rating format, and social context may depend on the performance level of the ratee. The implications of these findings will be discussed.     

Paranormal and Religious Believers Are More Prone to Illusory Face Perception than Skeptics and Non‐believers

Illusory face perception, a tendency to find human‐like faces where none are actually present in, for example, artifacts or scenery, is a common phenomenon that occasionally enters the public eye. We used two tests (N = 47) to analyze the relationship between paranormal and religious beliefs and illusory face perception. In a detection task, the participants detected face‐like features from pictures of scenery and landscapes with and without face‐like areas and, in a rating task, evaluated the face‐likeness and emotionality of these areas. Believer groups were better at identifying the previously defined face‐like regions in the images but were also prone to false alarms. Signal detection analysis revealed that believers had more liberal answering criteria than skeptics, but the actual detection sensitivity did not differ. The paranormal believers also evaluated the artifact faces as more face‐like and emotional than the skeptics, and a similar trend was found between religious and non‐religious people. Copyright © 2012 John Wiley & Sons, Ltd.     

Reduced adaptability,but no fundamental disruption,of norm‐based face coding following early visual deprivation from congenital cataracts

Faces are adaptively coded relative to visual norms that are updated by experience, and this adaptive coding is linked to face recognition ability. Here we investigated whether adaptive coding of faces is disrupted in individuals (adolescents and adults) who experience face recognition difficulties following visual deprivation from congenital cataracts in infancy. We measured adaptive coding using face identity aftereffects, where smaller aftereffects indicate less adaptive updating of face‐coding mechanisms by experience. We also examined whether the aftereffects increase with adaptor identity strength, consistent with norm‐based coding of identity, as in typical populations, or whether they show a different pattern indicating some more fundamental disruption of face‐coding mechanisms. Cataract‐reversal patients showed significantly smaller face identity aftereffects than did controls (Experiments 1 and 2). However, their aftereffects increased significantly with adaptor strength, consistent with norm‐based coding (Experiment 2). Thus we found reduced adaptability but no fundamental disruption of norm‐based face‐coding mechanisms in cataract‐reversal patients. Our results suggest that early visual experience is important for the normal development of adaptive face‐coding mechanisms.     

'Them' and 'us': the experiences of women with metastatic disease in mixed-stage versus stage-specific breast cancer support groups

The objective of this study was to explore the experiences of women with metastatic breast cancer (MBC) in mixed-stage and stage-specific groups. Interpretative phenomenological analysis (IPA) was used to examine 15 interviews from eight women with MBC. The interviewees felt that their experiences were very much different from those of women with primary breast cancer (BC), because of their different prognoses. In mixed-stage groups, the interviewees described feeling silenced, marginalised and helpless. They did not receive support in these groups because survivors of primary BC are often afraid to face the idea of metastasis. In stage-specific MBC groups, on the other hand, women were able to talk openly and were understood by others with whom they identified. They became more informed about issues related to their illness. Seeing others living well despite MBC made them feel more hopeful. Although there are some disadvantages of participating in stage-specific groups, the findings suggest that, overall, stage-specific groups are more helpful to women with MBC than mixed-stage groups. These findings have implications for the provision of group support for this population.     

‘Them’ and ‘us’: The experiences of women with metastatic disease in mixed-stage versus stage-specific breast cancer support groups

The objective of this study was to explore the experiences of women with metastatic breast cancer (MBC) in mixed-stage and stage-specific groups. Interpretative phenomenological analysis (IPA) was used to examine 15 interviews from eight women with MBC. The interviewees felt that their experiences were very much different from those of women with primary breast cancer (BC), because of their different prognoses. In mixed-stage groups, the interviewees described feeling silenced, marginalised and helpless. They did not receive support in these groups because survivors of primary BC are often afraid to face the idea of metastasis. In stage-specific MBC groups, on the other hand, women were able to talk openly and were understood by others with whom they identified. They became more informed about issues related to their illness. Seeing others living well despite MBC made them feel more hopeful. Although there are some disadvantages of participating in stage-specific groups, the findings suggest that, overall, stage-specific groups are more helpful to women with MBC than mixed-stage groups. These findings have implications for the provision of group support for this population.     

Using the Model Statement to Elicit Information and Cues to Deceit from Native Speakers,Non‐native Speakers and Those Talking Through an Interpreter

We examined how the presence of an interpreter during an interview affects eliciting information and cues to deceit, whilst using a method that encourages interviewees to provide more detail (model statement, MS). Sixty native English speakers were interviewed in English, and 186 non‐native English speakers were interviewed in English or through an interpreter. Interviewees either lied or told the truth about a mock security meeting, which they reported twice: in an initial free recall and after listening to the MS. The MS resulted in the native English speakers and those interviewed with an interpreter providing more reminiscences (additional detail) than the non‐native English speakers interviewed without an interpreter. As a result, those interviewed through an interpreter provided more detail than the non‐native English speakers, but only after the MS. Native English participants were most detailed in both recalls. No difference was found in the amount of reminiscences provided by liars and truth tellers. Copyright © 2016 John Wiley & Sons, Ltd.     

Eliciting information and cues to deceit through sketching in interpreter‐based interviews

As interviewees typically say less when an interpreter is present, we examined whether this was caused by interpreters not interpreting everything interviewees says or by interviewees providing less information. We further examined (a) the effect of a model drawing on providing information and (b) the diagnostic value of total details and the proportion of complications as cues to deceit. Hispanic, Russian, and South Korean participants were interviewed by native interviewers or by a British interviewer through an interpreter. Truth tellers discussed a trip they had made; liars fabricated a story. Participants received no instruction (condition 1) or were instructed to sketch while narrating without (condition 2) or with (condition 3) being given examples of detailed sketches. Interviewees said less when an interpreter was present because they provided less information. Truth tellers gave more details and, particularly, obtained a higher proportion of complications than liars. The sketching manipulation had no effect.     

Multiple repetition priming of faces: Massed and spaced presentations

Previously viewing a face typically leads to a decrease in the amount of time taken to later identify it (“repetition priming”). Five repetition priming experiments are reported, which investigate whether multiple presentations of a face increase the amount of repetition priming. The results demonstrate similar amounts of priming from massed multiple presentations of the same face or a series of different images (freeze frames selected from a moving clip and presented in sequence), compared with a single unchanging presentation (Experiments 1 and 2). This is true even when different images are presented at prime and test (Experiment 3). However when multiple presentations were presented in a spaced fashion, with one or more intervening items between each repeat, there was significantly more priming in the multiple than single presentation condition (Experiment 4). This was true even when the face was named only once in both the multiple and single spaced conditions (Experiment 5). The results are discussed in relation to face motion.     

Improvement of nonverbal behaviour in Japanese female perfume‐wearers

The present study addressed the issue of whether people who use perfume improve their “visual” interpersonal impression. This expectation comes from the possibility that those who wear perfume may modify their nonverbal behaviour through positive mood changes generated by the pleasant odour of perfume or through an increase of public self‐consciousness. Thirty‐one Japanese females were assigned to either a perfume or a no‐perfume group. A screening test held in advance confirmed that all the participants in the perfume group preferred the smell of the perfume used in this study. They participated in an interview and answered questions asked by a female confederate. In the middle of the interview, the interviewees in the perfume group put on the perfume. The improvement of their nonverbal behaviour in the latter half of the interview was evaluated by 18 neutral observers, who watched silent video clips of the interviews. The observers were not informed that some of the interviewees used perfume. The results of observer ratings showed that the interviewees in the perfume group showed significantly less nonsymbolic movement (touching their hair or nose, or shifting their posture such as rotating on a swivel chair) when wearing perfume. Analysis of the video clips showed that the interviewees in the perfume group decreased their nonsymbolic movement for about 6 s per minute after putting on the perfume. The female observers also rated the interviewees in the perfume group as more self‐confident. These findings suggest that wearing perfume inhibits behaviours that project negative impressions. Analysis of the subjective mood showed that the inhibition of an interviewee's nonsymbolic movement might have resulted from a wearer's positive mood change. Although several methodological issues limit the conclusions drawn from these results, the present study showed that wearing perfume has the potential to cause changes in nonverbal behaviour and to improve visual impressions.     

Super‐recognizers: From the lab to the world and back again

The recent discovery of individuals with superior face processing ability has sparked considerable interest amongst cognitive scientists and practitioners alike. These ‘Super‐recognizers’ (SRs) offer clues to the underlying processes responsible for high levels of face processing ability. It has been claimed that they can help make societies safer and fairer by improving accuracy of facial identity processing in real‐world tasks, for example when identifying suspects from Closed Circuit Television or performing security‐critical identity verification tasks. Here, we argue that the current understanding of superior face processing does not justify widespread interest in SR deployment: There are relatively few studies of SRs and no evidence that high accuracy on laboratory‐based tests translates directly to operational deployment. Using simulated data, we show that modest accuracy benefits can be expected from deploying SRs on the basis of ideally calibrated laboratory tests. Attaining more substantial benefits will require greater levels of communication and collaboration between psychologists and practitioners. We propose that translational and reverse‐translational approaches to knowledge development are critical to advance current understanding and to enable optimal deployment of SRs in society. Finally, we outline knowledge gaps that this approach can help address.     

Interviews with ethnic interviewees: Non-verbal communication errors in impression formation

Two studies are described concerning ethnic interviewees in interviews. The first study (a style of presentation study) revealed several differences in non-verbal behaviour displayed by Dutch and ethnic interviewees in interviews. The second study showed that interviewees with an ‘ethnic style’ of non-verbal presentation were assessed more negatively than interviewees with a ‘Dutch style’ of non-verbal presentation by a Dutch selection board. Finally, some implications of the results are discussed.     

It Takes More Than a Good Camera: Which Factors Contribute to Differences Between Face-to-Face Interviews and Videoconference Interviews Regarding Performance Ratings and Interviewee Perceptions?

Due to technological progress, videoconference interviews have become more and more common in personnel selection. Nevertheless, even in recent studies, interviewees received lower performance ratings in videoconference interviews than in face-to-face (FTF) interviews and interviewees held more negative perceptions of these interviews. However, the reasons for these differences are unclear. Therefore, we conducted an experiment with 114 participants to compare FTF and videoconference interviews regarding interview performance and fairness perceptions and we investigated the role of social presence, eye contact, and impression management for these differences. As in other studies, ratings of interviewees’ performance were lower in the videoconference interview. Differences in perceived social presence, perceived eye contact, and impression management contributed to these effects. Furthermore, live ratings of interviewees’ performance were higher than ratings based on recordings. Additionally, videoconference interviews induced more privacy concerns but were perceived as more flexible. Organizations should take the present results into account and should not use both types of interviews in the same selection stage.

     

Employer Perceptions of Online Versus Face‐to‐Face Degree Programs

A perception of lesser value for online degrees may lead employers to discount educational background based upon delivery mode. This article examines employers’ perceptions of face‐to‐face versus online master of business administration degrees in new hire and promotion decisions. Using a qualitative design, the authors conducted a pilot and larger study. Results indicated that those making selection decisions view face‐to‐face degrees more positively than online degrees. This finding is considerably more pronounced for employers making new hire decisions than for those making promotion decisions. Specific results and implications are discussed.     

Bullying in school and adolescent sense of empowerment: an analysis of relationships with parents,friends, and teachers

We explore the development of bullying and victimization in school by investigating 11‐, 13‐ and 15‐year‐olds' sense of interpersonal empowerment with parents, friends and teachers. A national sample of 4386 male and female students from 243 middle and secondary schools in Italy were surveyed. Boys were more likely than girls to be bullies and more likely to have been a bully/victim. Victimization and the likelihood of being both a bully and a victim declined with age. Bullying increased with age among boys whereas for girls it was slightly more prevalent at age 13 than ages 11 or 15. The sense of empowerment students experience with their teachers decreased in the older cohorts. Disempowered relationships with teachers consistently predicted bullying behaviour. Higher social competence was reported by 13‐ and 15‐year‐old bullies. Chronically bullied students had lower social competence in all age cohorts. Otherwise, predictors of victimization varied by age: 11‐year‐old victims felt less empowered by their teachers; 15‐year‐old victims reported more difficulties in negotiating cooperative relationships with parents. Bullies in all cohorts and younger bully/victims feel less empowered by their teachers. These findings suggest that students who are disempowered by teachers may either compensate by oppressing (bullying) peers or generalize the power differential with peers (become a victim). Copyright © 2007 John Wiley & Sons, Ltd.     

Exploring perceptions of online infidelity

This study examines the similarities, differences, and potential linkages between perceptions of online infidelity and traditional infidelity using a sample of 123 individuals in committed relationships. Respondents nominated both sexually and emotionally based behaviors as unfaithful and expressed greater distress in response to hypothetical emotional, as compared to sexual, online infidelity. Unlike traditional infidelity, men generally were not more upset by sexual online infidelity than were women. Both men and women believed that emotional and sexual online infidelities were likely to co‐occur. A face‐to‐face meeting was perceived to be more likely following emotional, as compared to sexual, online infidelity and men were viewed as more likely than women to engage in sexual intercourse, given a face‐to‐face meeting with the online contact.