The Disclosure–Intimacy Link in Computer‐Mediated Communication: An Attributional Extension of the Hyperpersonal Model

The present research investigated whether the attribution process through which people explain self‐disclosures differs in text‐based computer‐mediated interactions versus face to face, and whether differences in causal attributions account for the increased intimacy frequently observed in mediated communication. In the experiment participants were randomly assigned to a face‐to‐face or computer‐mediated interaction with a confederate who made either high‐ or low‐intimacy self‐disclosures. Results indicated that computer‐mediated interactions intensified the association between disclosure and intimacy relative to face‐to‐face interactions, and this intensification effect was fully mediated by increased interpersonal (relationship) attributions observed in the computer‐mediated condition. The article presents an attributional extension of the hyperpersonal model ( Walther, 1996 ) by demonstrating the role of causal attributions in interpersonal intensification processes in text‐based computer‐mediated interactions.     

Self‐Disclosure Characteristics and Motivations in Social Media: Extending the Functional Model to Multiple Social Network Sites

The purpose of this study was to examine differences in self‐disclosure goals, privacy concerns, and self‐disclosure characteristics between Facebook and Twitter. These sites were compared in terms of audience representations, based on structural cues that suggest potential audiences for a user. We conceptualized audience representations in 2 ways: based on privacy boundaries that imply bounded versus unbounded audiences, and on network characteristics such as size and diversity for audiences within the boundary. Results revealed that self‐disclosure goals, privacy concerns, and self‐disclosure intimacy were different depending on the privacy boundary. Network characteristics were also important, but effects were moderated by the privacy boundary type, suggesting a complex interplay between the 2 types of audience representations in shaping self‐disclosure in social media.     

Attachment style and intimacy in friendship

Two studies with college students tested the hypothesis that a secure attachment style enhances intimacy in friendship. Three intimacy characteristics were studied: self‐disclosure; responsiveness to a partner's disclosure; and feeling understood, validated, and cared for by a partner during conversations. In Study 1, individuals with a secure attachment style were higher on all three intimacy characteristics In Study 2, a lab‐based assessment of intimacy revealed some relations between attachment and intimacy, providing mixed support for the hypothesis. Both studies found gender differences in intimacy characteristics The findings provide a starting point for a model accounting for individual differences in friendship.     

Self‐disclosure in computer‐mediated communication: The role of self‐awareness and visual anonymity

Three studies examined the notion that computer‐mediated communication (CMC) can be characterised by high levels of self‐disclosure. In Study One, significantly higher levels of spontaneous self‐disclosure were found in computer‐mediated compared to face‐to‐face discussions. Study Two examined the role of visual anonymity in encouraging self‐disclosure during CMC. Visually anonymous participants disclosed significantly more information about themselves than non‐visually anonymous participants. In Study Three, private and public self‐awareness were independently manipulated, using video‐conferencing cameras and accountability cues, to create a 2 × 2 design public self‐awareness (high and low)×private self‐awareness (high and low). It was found that heightened private self‐awareness, when combined with reduced public self‐awareness, was associated with significantly higher levels of spontaneous self‐disclosure during computer‐mediated communication. Copyright © 2001 John Wiley & Sons, Ltd.     

Gender differences in online and offline self‐disclosure in pre‐adolescence and adolescence

Although there is developmental research on the prevalence of offline self‐disclosure in pre‐adolescence and adolescence, it is still unknown (a) how boys’ and girls’online self‐disclosure develops in this period and (b) how online and offline self‐disclosure interact with each other. We formulated three hypotheses to explain the possible interaction between online and offline self‐disclosure: the displacement, the rich‐get‐richer, and the rehearsal hypothesis. We surveyed 690 pre‐adolescents and adolescents (10–17 years) at three time points with half‐year intervals in between. We found significant gender differences in the developmental trajectories of self‐disclosure. For girls, both online and offline self‐disclosure increased sharply during pre‐ (10–11 years) and early adolescence (12–13 years), and then stabilized in middle and late adolescence. For boys, the same trajectory was found although the increase in self‐disclosure started 2 years later. We found most support for the rehearsal hypothesis: Both boys and girls seemed to use online self‐disclosure to rehearse offline self‐disclosure skills. This particularly held for boys in early adolescence who typically have difficulty disclosing themselves offline.     

Let's be friends: Relational self‐construal and the development of intimacy

Two studies examined the role of relational self‐construal in the development and maintenance of intimacy in roommate relationships. In Study 1, 98 roommate pairs completed questionnaires assessing attitudes toward their relationship. Results showed that high relationals disclosed more personal information than lows, which was then associated with their roommates’ perceptions of relationship quality. In Study 2, 142 roommate pairs followed the Study 1 procedure with a 1‐month follow‐up session for the participants (86% returned). Results replicated the findings of Study 1 and showed reciprocated disclosure from the roommates, followed by increased disclosure by the participants at Time 2. These findings support the H. T. Reis and P. Shaver (1988) intimacy model and indicate the importance of the self‐construal in this interpersonal process.     

Facebook,self‐disclosure,and brand‐mediated intimacy: Identifying value creating behaviors

Value creating behaviors (VCBs) have not been extensively investigated within the context of social networking sites; this study highlights the importance of self‐disclosure leading to brand‐mediated intimacy as an explanation for VCBs within brand pages of social networking sites. A netnographic approach is undertaken, and the data include naturalistic observations of four Facebook brand communities. The results introduce four new VCBs and confirm that all 14 VCBs listed in previous research are practised within Facebook brand communities. This study also provides evidence of factual and emotional brand disclosures, and responses, suggesting consumer peers may be achieving a level of brand‐mediated intimacy through their exchanges. Harnessing the need for intimacy may represent an important strategic advantage to brands. It also has implications for public policy makers wishing to further understand consumer health and well‐being. Copyright © 2016 John Wiley & Sons, Ltd.     

Effect of Client and Counselor Ethnicity on Preference for Counselor Disclosure

Preferences for counselor self‐disclosure based on the ethnicity of both the respondent and the counselor were examined for African American and Caucasian students. Results suggested that respondent ethnicity affected preferences for certain types of information about the counselor (personal feelings, sexual issues, professional issues, and success/failure) and that there were interaction (respondent by counselor ethnicity) effects on preference for disclosure in other areas (interpersonal relationships and success/failure). Implications for research and practice are discussed.     

A prototype matching model of satisfaction in same‐sex friendships

The hypothesis that people experience greater friendship satisfaction when their friendship matches the prototype of intimacy interactions was tested. Consistent with this hypothesis, both women and men reported the greatest satisfaction when their “real‐world” friendship matched the prototype of intimacy interactions. This relation was even stronger when the friendship matched prototypical intimacy interaction patterns (e.g., self‐disclosure) than when it matched nonprototypical patterns (e.g., practical support). Thus, there is evidence that people rely on relational knowledge—in this case, complex knowledge of patterns of relating—when evaluating the quality of their friendships.     

Physicians' nonverbal rapport building and patients' talk about the subjective component of illness

Physicians' nonverbal communication has sometimes been found to be associated with patients' affective satisfaction. Too little attention has been given, however, to the impact of these caregiver behaviors on patients' self‐disclosure. This paper examines the relationship between physicians' nonverbal rapport building and patients' disclosure of information related to the subjective component of illness. Twelve third‐year residents at a large teaching hospital were videotaped during interactions with patients (N = 34). These physicians' nonverbal communication behaviors were coded in the introduction and diagnosis segments of the interactions. Patients' verbal communication behaviors related to disclosure of information about the subjective component of their illnesses were coded across the same segments. Correlation analysis revealed significant relationships between physicians' use of some types of nonverbal behaviors and patients' subjective disclosure, as well as physicians' avoidance of negative facial behaviors and patients' disclosure about life beyond symptoms and structural barriers to wellness. Implications for understanding the role of physicians' nonverbal communication on health care outcomes are considered.     

Cultural and demographic correlates of self‐reported guardedness among East Asian immigrants in the US

The study examined guarded self‐disclosure or reticence to reveal personal information about oneself to others among East Asian immigrants in the United States, in terms of cultural (ethnic identity, self‐construal, and acculturation) and demographic (gender, age, number of years in the US, and English fluency) variables. Norms regarding appropriate amount, content, and type of self‐disclosure differ noticeably between Asian and American cultures. In general, Asians have been found to be more guarded in their self‐disclosure than their American counterparts. Such differences may hinder the formation of relationships between Asian immigrants and Americans. Thus, it is important for psychologists to examine culture‐specific and non‐culture‐specific correlates of guarded self‐disclosure among Asian immigrants in the United States. However, to date, there has been a dearth of studies examining this topic. This paucity of research is somewhat surprising given the large number of Asian immigrants in the United States. The participants included 170 East Asian immigrants (88 males, 82 females) who were administered a battery of psychometrically established measures. While guarded self‐disclosure did not vary by ethnic group (i.e., Chinese, Japanese, and Korean), it was associated with cultural and demographic variables. East Asian immigrants who exhibited guarded self‐disclosure were more likely to report elevated ethnic pride, interdependent self‐construal, separation, and marginalization, and were less likely to report elevated interpersonal distance, independent self‐construal, and integration. Men reported significantly higher guarded self‐disclosure than women. Overall, this study highlights the importance of assessing both culture‐specific and nonspecific factors in guarded self‐disclosure among East Asian immigrants. The findings emphasize the importance of considering more generic types of self‐disclosure in addition to disclosure of very private and/or distressing information. Awareness of the cultural correlates of guarded self‐disclosure may help counsellors target their outreach programmes for individuals of East Asian heritage.     

Let's talk about us: Attachment,relationship‐focused disclosure,and relationship quality

This research tested whether attachment avoidance and anxiety were associated with couples' (N = 59) disclosure during recorded discussions of recent events. The links between attachment and disclosure with relationship quality across 1 year were also assessed. Attachment was not associated with amount or intimacy of disclosure, but greater attachment anxiety was associated with more relationship‐focused disclosure, whereas attachment avoidance was associated with less relationship‐focused disclosure. Relationship‐focused disclosure was also positively associated with relationship quality across time, whereas attachment avoidance predicted lower relationship quality. These findings indicate that spontaneous relationship‐focused disclosure during routine conversations helps maintain relationships, but because people high in avoidance are less focused on sustaining closeness, their relationships tend to deteriorate over time.     

The road to the unconscious self not taken: Discrepancies between self‐ and observer‐inferences about implicit dispositions from nonverbal behavioural cues

To what extent can individuals gain insight into their own or another person's implicit dispositions' We investigated whether self‐perceivers versus neutral observers can detect implicit dispositions from nonverbal behavioural cues contained in video feedback (cue validity) and whether these cues are in turn used as a valid basis for explicit dispositional inferences (cue utilization). Across three studies in the domains of extraversion and anxiety we consistently obtained reliable cue validity and cue utilization for neutral observers but not for self‐perceivers. An additional measure of state inferences in Study 3 showed that one reason for the lack of mediation in self‐perceivers is their reluctance to use their state inferences as a basis for more general trait inferences. We conclude that people have a ‘blind spot’ with respect to the nonverbal behavioural manifestations of their unconscious selves, even though neutral observers may readily detect and utilize this information for dispositional inferences. Copyright © 2009 John Wiley & Sons, Ltd.     

Adult attachment and perceptions of closeness

An online sample of more than 150,000 participants was used to examine whether—in addition to predicting how much intimacy people want—attachment styles also predict how people define and perceive intimacy. Results indicated that, as compared with relatively secure individuals, people with high levels of attachment anxiety required more time, affection, and self‐disclosure to construe a relationship as “close.” Additionally, anxious individuals perceived less intimacy in relationship vignettes than did their less anxious peers. In contrast, highly avoidant individuals required less time, affection, and self‐disclosure to define a relationship as “close,” and they perceived more intimacy in vignettes than did their more secure peers. These findings indicate that people who are relatively anxious not only want more intimacy in their relationships, but they are also less likely to perceive intimacy, as compared with their less anxious peers. Conversely, people high in avoidance not only want less intimacy, but they are also more sensitive to its presence, as compared with their less avoidant peers.     

The need to belong and self‐disclosure in positive word‐of‐mouth behaviours: The moderating effect of self–brand connection

Word of mouth (WOM) is an important information source for consumers. Nowadays, many consumers promote and spread the word about their preferred brands, thereby influencing others' attitudes and behaviours. Based on a social behaviour perspective and the need to belong theory, this research proposes that the individual's need to belong and the individual's level of self‐disclosure increase their probability of engaging in positive WOM behaviour. The moderating role of self–brand connection in the aforementioned relationships is also analysed. In the study conducted, users of a well‐known baby food brand (n = 851) were surveyed. The results revealed that the individuals' need to belong fostered the desire to talk to others about their preferred brand. A negative moderating effect of self–brand connection was also observed. As the connection with the brand is lower, the motivation to engage in positive WOM will be more related to personal characteristics, such as their need to belong and level of self‐disclosure. Copyright © 2015 John Wiley & Sons, Ltd.     

Uncovering the diverse cultural bases of social identity: Ingroup ties predict self‐stereotyping among individualists but not among collectivists

On what basis do people form their social identities? To investigate this issue, the present research investigates cross‐cultural differences in self‐stereotyping, a key outcome of social identification. In particular, the research tests the hypothesis that ingroup ties are a stronger predictor of self‐stereotyping among people from individualist cultures than among people from collectivist cultures. In Study 1, university students (N = 117) completed measures of ingroup ties and self‐stereotyping with respect to an intimacy group (family and friends). Consistent with predictions, ingroup ties significantly predicted self‐stereotyping among individualists but not among collectivists. Study 2 (N = 104) found a similar pattern of results among members of the global internet community who considered either an intimacy group (their friends), a task group (their work group) or a social category (their gender). These results indicate that people in individualist cultures are more likely than those in collectivist cultures to base their social identities on ingroup ties. The implications of these results are discussed in relation to self‐categorization theory's depersonalization account of social identification.     

Shameful secrets and shame-prone dispositions: How outcome expectations mediate the relation between shame and disclosure

Shame may be a deterrent to disclosing secrets to a counselor, and shame-proneness may be associated with generalized tendencies to avoid disclosure of distress. If so, the mechanism explaining these relations might be the expected outcomes about disclosure. College students in the United States (N?=?312) thought of a shameful secret of theirs, and they rated the degree of shame they felt about the secret, their willingness to disclose the secret to a potential counselor, and their expected support from a potential counselor (i.e. outcome expectation). Participants also completed dispositional measures of shame-proneness, generalized outcome expectations about disclosure, and disclosure tendencies. Mediation analyses revealed that participants’ experiences of shame regarding their secrets predicted lower anticipated support from the counselor which predicted lower willingness to disclose the secret. This effect largely replicated at the dispositional level, such that anticipated risks of disclosure mediated the relationship between shame-proneness and disclosure tendencies. These findings suggest that counselor efforts to promote healthy client disclosure could target the client’s outcome expectations about disclosure rather than the client’s degree of shame.     

Video in the College Classroom: An Exploratory Study

The effect of a counselor working directly with college teachers on a specific student learning problem—oral nonparticipation in discussion classes—was explored. Seven college history instructors viewed with a counselor videotaped excerpts of their own classroom discussion sessions. During playback sessions the counselor modeled and verbally and nonverbally reinforced certain instructor behaviors seen on video. Four instructors viewed tapes individually (IT) with the counselor; three instructors viewed tapes in a group (GT) with the counselor. Results: (1) Instructors reported video-playback counseling was very helpful in changing their behavior in the classroom; (2) Instructors became more aware of how verbal and nonverbal cues influence student behaviors; (3) Small group playbacks seemed as effective as individual playback procedure.     

Relational mobility and close relationships: A socioecological approach to explain cross‐cultural differences

This article reviews how behaviors and psychological tendencies in close relationships differ between cultures, and proposes a socioecological framework to understand those differences. Our review of the literature finds that paradoxically, people in individualistic cultures are more actively engaged in close relationships (e.g., higher levels of social support, self‐disclosure, intimacy, and love) than those in collectivistic cultures. From an adaptationist perspective, we argue that one reason for these differences is higher levels of relational mobility in individualistic cultures. In societies with high relational mobility, where relationships are relatively more fragile, more active engagement in close relationships helps individuals to impress potential, and retain current, partners. We emphasize the importance of examining socioecologies to better understand close relationships.     

Personalization and differentiation as moderators of triggered displaced aggression towards out‐group targets

Two studies examined the reduction of triggered displaced aggression (TDA) via bottom‐up processing modes of de‐categorization. Participants were provoked by the experimenter and then interacted with an ostensible out‐group member who either did or did not provide a second (triggering) provocation. Study 1 compared TDA toward a triggering out‐group member who had previously been either differentiated from the out‐group, made the focus of self‐other comparison, or was in a no‐information control condition. As predicted, both differentiation and self‐other comparison reduced aggression relative to the control condition. Study 2 examined the effect of negative self‐disclosure from the out‐group target, and contrasted its effects with both self‐other comparison with a negative other, and a no‐information control condition. As predicted, triggered participants in the negative self‐disclosure condition aggressed less than those triggered in the negative self‐other comparison or no‐information control conditions. The liking induced by self‐disclosure mediated its aggression‐reducing effect. Copyright © 2006 John Wiley & Sons, Ltd.