Responses to organizational harm: Mechanism of blaming managers as proxies for a culpable organization

Recent research has shown that perceivers who are culturally oriented to focus on the causal influence of groups tend to assign blame to an organization and extend the blame to an individual representing it (i.e. proxy blaming). The present research investigates the mechanism of this blame extension. Results show that it occurs when punishing the organization is impossible rather than possible (Study 1) and that this blaming is brought about by the perception that the target individual is in the role to represent the organization, not by the perception that he/she is the typical member of the culpable organization (Study 2). Implications of these findings in the responsibility literature are discussed.     

Holistic Versus Analytic Thinking Explains Collective Culpability Attribution

Classical attribution theories of behavioral responsibility attribution emphasize that individuals should not be blamed for their mere association with a wrongdoer. Nonetheless, perceivers sometimes blame the wrongdoer's associates for the wrongdoer's misdeed even when those associates are not causally connected to the wrongdoing. In an experiment conducted in Singapore, we found that collective culpability attributions result from holistic thinking—the tendency to attribute causal connectedness between discrete entities or events. Activating holistic thinking enhanced perceptions of causal impacts of distal events and facilitated collective culpability attributions. We discuss these results in terms of their implications for understanding the nature of collective culpability and research on holistic thinking.     

Close Relationships Between Asian American and European American College Students

Abstract

The authors examined attitudes and behaviors regarding close relationships between European and Asian Americans, with a particular emphasis on 5 major subgroups of Asian Americans (Chinese, Japanese, Korean, Vietnamese, and Filipino Americans). Participants were 218 Asian American college students and 171 European American college students attending a culturally diverse university. The European Americans did not differentiate among the various subgroups of Asian Americans. Their attitudes regarding close relationships were less positive toward Asian Americans than toward Mexican and African Americans, a finding contrary to the prediction of social exchange theory (H. Tajfel, 1975). In contrast to the European Americans' view of homogeneity among Asian Americans, the 5 major subgroups of Asian Americans expressed a distinctive hierarchy of social preference among themselves. Results are discussed in terms of their implications for future research on interethnic relations involving Asian Americans.     

Close relationships between Asian American and European American college students

The authors examined attitudes and behaviors regarding close relationships between European and Asian Americans, with a particular emphasis on 5 major subgroups of Asian Americans (Chinese, Japanese, Korean, Vietnamese, and Filipino Americans). Participants were 218 Asian American college students and 171 European American college students attending a culturally diverse university. The European Americans did not differentiate among the various subgroups of Asian Americans. Their attitudes regarding close relationships were less positive toward Asian Americans than toward Mexican and African Americans, a finding contrary to the prediction of social exchange theory (H. Tajfel, 1975). In contrast to the European Americans' view of homogeneity among Asian Americans, the 5 major subgroups of Asian Americans expressed a distinctive hierarchy of social preference among themselves. Results are discussed in terms of their implications for future research on interethnic relations involving Asian Americans.     

Effects of combining disparate groups in the analysis of ethnic differences: Variations among asian american mental health service consumers in level of community functioning

The Asian American population comprises historically, socially, and culturally diverse ethnic groups. Given this diversity, investigators caution that combining disparate ethnic groups together may lead to erroneous conclusions. Whether by choice or necessity, however, mental health studies still typically consider Asian Americans as a single ethnic category rather than as separate ethnic groups. Few investigations have addressed the consequences of this practice. This paper examines the implications of conceptualizing Asian Americans as an ethnic category versus ethnic groups, in an investigation of the community functioning status of clients in publicly funded mental health programs in King County, Washington. When treated as a single ethnic category in a multivariate linear regression model, Asian Americans are found to have a lower level of functioning difficulty than their white counterparts. However, when treated as separate ethnic groups (e.g., Vietnamese, Japanese), only one of five Asian ethnic groups has a significantly lower level of difficulty. In a separate analysis of the Asian American subsample, groups are found to differ significantly from one another with respect to functional status. Several factors, including refugee status, account for this difference.     

Culturally Attuned Behavior Therapy for Anxiety and Depression in Asian Americans: Addressing Racial Microaggressions and Deconstructing the Model Minority Myth

Extant research has shown that racial discrimination and microaggressions can have negative effects on anxiety and depression among Asian Americans. However, not much has been published regarding how to process and integrate experiences of racism into culturally attuned behavior therapy specifically for Asian Americans. In this article, I describe the process of culturally attuned behavior therapy for two Asian American clients, with an emphasis on integrating racial microaggressions into exposures for social anxiety, and deconstructing the model minority stereotype through value-driven behavioral activation for depression. Cultural attunements common to both case examples are then summarized, alongside practical recommendations for clinicians. Limits to generalizability are also discussed. Finally, the article closes by addressing the importance of cultural humility in effective culturally attuned behavior therapy with Asian Americans.     

The advice and influence networks of transformational leaders

Existing transformational leadership research has focused primarily on the behaviors of leaders and their effects on followers. The authors extended this research by examining the social networks of managers who exhibit transformational leadership behaviors. Their focus was on the network of relationships that managers develop and whether they hold key positions in the organization's informal social networks. In a field study using data from 39 managers and 130 nonmanagement employees of 6 organizations, the authors found that managers who score higher on transformational leadership tend to hold more central positions in organizational advice and influence networks. Furthermore, the direct reports of these leaders were also more central in informal organizational networks. These results illuminate one of the ways that managers who exhibit transformational leadership behaviors may exert influence in organizations.     

Prejudice in the Lives of Asian Americans

Expressions of prejudice were compared between Asian American and Black, Hispanic, Jewish, and White respondents to social distance and stereotype items on 5 recent nationwide public opinion surveys. There was much prejudice toward Asian Americans. Their prejudice was greatest toward Blacks and Hispanics and least toward Jews and Whites. Among Asian American subgroups, prejudice toward Blacks, Hispanics, and Whites was greatest by Chinese Americans and Japanese Americans; and least by Filipino Americans and Asian Indian Americans. Suggestions are made for further research.     

Forecasting good or bad behaviour: A non‐transparent test of contrastive responses to cultural cues

Bicultural individuals vary in the degree to which their two cultural identities are integrated – Bicultural Identity Integration (BII). Among Asian‐Americans, for example, some experience their Asian and American sides as integrated (high BII) whereas others experience the two as divided (low BII). Past research on social judgement found that individual differences in BII affect the way biculturals respond to cultural cues or norms in their situation. Asian‐Americans with low BII tend to contrast to the cultural norm (e.g. they exhibit typically American judgements when in Asian cultural situations) rather than assimilate to them, a response observed more among high BII individuals (e.g., they exhibit typically Asian judgements when in Asian cultural situations). Research has interpreted the contrastive response as reflecting implicit identity motives, yet past studies used measures that make cultural differences salient. Conscious awareness of the experimental hypothesis could elicit contrastive responses. The present research assessed forecasts of others' behaviour in which cultural group differences are less obvious: Asians, compared to Westerners, forecast more positive behaviours from others. In three experiments with Asian‐Americans, we found the contrastive response by low BII individuals persisted. They made more positive forecasts after exposure to American versus Asian cultural cues. This suggests that the moderating role of BII on responses to cultural cues is not a matter of demand characteristics or limited to stereotypical cultural differences. Implications for bicultural identity, implicit processes, and organizational behaviour are discussed.     

Proud Americans and lucky Japanese: cultural differences in appraisal and corresponding emotion

Appraisal theories of emotion propose that the emotions people experience correspond to their appraisals of their situation. In other words, individual differences in emotional experiences reflect differing interpretations of the situation. We hypothesized that in similar situations, people in individualist and collectivist cultures experience different emotions because of culturally divergent causal attributions for success and failure (i.e., agency appraisals). In a test of this hypothesis, American and Japanese participants recalled a personal experience (Study 1) or imagined themselves to be in a situation (Study 2) in which they succeeded or failed, and then reported their agency appraisals and emotions. Supporting our hypothesis, cultural differences in emotions corresponded to differences in attributions. For example, in success situations, Americans reported stronger self-agency emotions (e.g., proud) than did Japanese, whereas Japanese reported a stronger situation-agency emotion (lucky). Also, cultural differences in attribution and emotion were largely explained by differences in self-enhancing motivation. When Japanese and Americans were induced to make the same attribution (Study 2), cultural differences in emotions became either nonsignificant or were markedly reduced.     

Asian American families' collectivistic coping strategies in response to 9/11

Our study investigated the use of individualistic and collectivistic coping strategies among Asian American family members of victims of the World Trade Center (WTC) attacks on September 11th, 2001. Interviews were conducted with 11 Asian Americans who had lost a member of their family in the WTC attacks. Using the Discovery-Oriented Research analysis (Mahrer, 1988), results indicated that Asian Americans utilized the following collectivistic coping methods to deal with their losses: individualistic coping, familial coping, intracultural coping, relational universality, forbearance, fatalism/ spirituality, and indigenous healing methods. Additionally, our research found that cultural stigmata, privacy issues, and lack of culturally responsive counselors were factors in participants not utilizing available mental health services. Implications for culturally appropriate services, counseling, and research are discussed.     

Positioning Asian Americans in social cognition

Asian Americans are increasingly positioned at the center of current events, yet extant theories and approaches in social psychology (and social cognition specifically) may not adequately capture how Asian Americans are perceived and treated in the current American racial landscape. We propose three directions to propel social cognition research on Asian Americans. First, research emphasizes Asian Americans' perceived high status (e.g., the model minority stereotype) while often overlooking their perceived foreignness. The two-dimensional Racial Position Model elucidates the consequences of being stereotyped as perpetual foreigners for Asian Americans and their relations with other racial and ethnic groups. Second, research and laypeople alike consider East Asian Americans to be the prototypical Asian Americans, thereby excluding subgroups such as South and Southeast Asian Americans. Considering the ethnic diversity of Asian Americans challenges and extends existing social psychological theories. Lastly, much of psychological research approaches race in isolation without considering its intersection with other identities such as gender. An intersectional framework offers insights into how Asian Americans' gender and race overlap in our social cognition. More nuanced research on Asian Americans is needed to fully understand race relations in the 21st century and we hope these three interconnected directions can guide researchers who are interested in the topic.     

Judgments of cause and blame: the effects of intentionality and foreseeability

What are the factors that influence everyday attributions of cause and blame? The current studies focus on sequences of events that lead to adverse outcomes, and examine people's cause and blame ratings for key events in these sequences. Experiment 1 manipulated the intentional status of candidate causes and their location in a causal chain. Participants rated intentional actions as more causal, and more blameworthy, than unintentional actions or physical events. There was also an overall effect of location, with later events assigned higher ratings than earlier events. Experiment 2 manipulated both intentionality and foreseeability. The preference for intentional actions was replicated, and there was a strong influence of foreseeability: actions were rated as more causal and more blameworthy when they were highly foreseeable. These findings are interpreted within two prominent theories of blame, [Shaver, K. G. (1985). The attribution of blame: Causality, responsibility, and blameworthiness. New York: Springer-Verlag] and [Alicke, M. D. (2000). Culpable control and the psychology of blame. Psychological Bulletin, 126, 556-574]. Overall, it is argued that the data are more consistent with Alicke's model of culpable control.     

Empathy,culture and self‐humanising: Empathising reduces the attribution of greater humanness to the self more in Japan than Australia

People tend to ascribe greater humanness to themselves than to others. Previous research has indicated that this “self‐humanising” bias is independent of self‐enhancement and robust across cultures. The present study examined the possible role of empathy in reducing this bias in Japan (N = 80) and Australia (N = 80). Results showed that unlike Australians, Japanese participants who recalled personal experiences of empathising with others were less likely to self‐humanise than those in a neutral condition. The effect of the empathy manipulation was not observed in Australia. The findings suggest that empathy may reduce self‐focus and enable perceivers to appreciate the full humanness of others, but this effect may be culturally contingent.     

In the World or in the Head: External and Internal Implicit Theories of Creativity

This research is an initial step to bringing existing research on cultural differences in attribution and holism to the study of implicit theories of creativity. Two studies examined the tendency to consider creativity to be prototypically expressed internally via reflection and internal states versus expressed externally via interaction and products. Study 1 had Caucasian American, Asian American, and Japanese undergraduates list activities and traits they associated with creative groups and individuals. In Study 2, Japanese, Chinese, Caucasian Americans, and Asian Americans chose specific professions as more creative using a paired forced-choice method. In both studies, East Asians had a greater propensity to choose external traits, activities, and professions as creative, whereas Caucasian Americans and to a lesser degree, Asian Americans showed a preference for internal items. The implications of cross-cultural differences in implicit theories of creativity are discussed.     

Culturally adapted versus standard exposure treatment for phobic Asian Americans: Treatment efficacy, moderators, and predictors

This study is a 6-month follow-up of a randomized pilot evaluation of standard one-session treatment (OST-S) versus culturally adapted OST (OST-CA) with phobic Asian Americans. OST-CA included seven cultural adaptations drawn from prior research with East Asians and Asian Americans. Results from 1-week and 6-month follow-up show that both OST-S and OST-CA were effective at reducing phobic symptoms compared with self-help control. Moreover, OST-CA was superior to OST-S for several outcomes. For catastrophic thinking and general fear, moderator analyses indicated that low-acculturation Asian Americans benefitted more from OST-CA than OST-S, whereas both treatments were equally effective for high-acculturation participants. Although cultural process factors (e.g., facilitating emotional control, exploiting the vertical therapist-client relationship) and working alliance were predictive of positive outcomes, they did not mediate treatment effects. This study offers a potential model for evaluating cultural adaptation effects, as well as the mechanisms that account for such effects.     

Culture and Causal Cognition

East Asian and American causal reasoning differs significantly. East Asians understand behavior in terms of complex interactions between dispositions of the person or other object and contextual factors, whereas Americans often view social behavior primarily as the direct unfolding of dispositions. These culturally differing causal theories seem to be rooted in more pervasive, culture-specific mentalities in East Asia and the West. The Western mentality is analytic, focusing attention on the object, categorizing it by reference to its attributes, and ascribing causality based on rules about it. The East Asian mentality is holistic, focusing attention on the field in which the object is located and ascribing causality by reference to the relationship between the object and the field.     

Error reframing: studying the promotion of an error management culture

In the organizational behaviour and organizational psychology literature, individual errors are considered either as sources of blame (error-prevention culture) or as sources of learning and something to be encouraged in order to promote innovation (error-management culture). While we can assume that a third perspective exists somewhere in between, error management is usually considered as the best solution. Yet scholars have tended to neglect the planned and directed transition from a pure error-prevention to an error-management culture. We thus examine to what extent and under what conditions an organization can culturally transform the representation of individual errors through its business leaders. To answer this question, we conducted a qualitative study on the case of a French insurance company. We portray a realistic image of the promotion of an error management culture, pointing out certain limitations and constraints, while nonetheless identifying some conditions for successful error reframing.