Cognitive effects of racial diversity: White individuals’ information processing in heterogeneous groups

Two experiments tested the hypothesis that mere anticipation of membership in a racially heterogeneous group can lead White individuals to exhibit more thorough information processing. In Study 1 White participants who expected to discuss a race-relevant topic with a racially diverse group exhibited better comprehension of topical background readings than did Whites assigned to all-White groups. Study 2 replicated these results and indicated that the processing effects were attributable in part to an increase in race-relevant thought activation among White individuals in a diverse setting. No such anticipatory effects of racial composition were observed for Whites expecting to discuss race-neutral topics. Taken together, these studies render untenable the assumption that the observable effects of racial diversity are wholly attributable to the novel contributions of non-White group members. More generally, they emphasize the need for additional empirical investigation of the cognitive processes through which racial heterogeneity influences individual and group performance.     

The Impact of Race,Racial Attitude,and Gender on Reactions to the Criminal Trial of O. J. Simpson1

Opinions about the criminal trial of O. J. Simpson, as well as general racial attitude, were assessed in different samples of African Americans and Whites in three studies: during jury selection (Study 1), after closing arguments (Study 2), and after the jury verdict was reached (Study 3). We assessed the effects of respondent race, gender, and general racial attitude on case opinion factors and guilt judgments at each point in time. Race was strongly related to case opinions and guilt judgments in all three studies. Racial attitude related significantly to guilt judgments only in Study 1 for Blacks and in Study 3 for Whites. Guilt judgments of Whites were more strongly predicted by the case opinion factors than were those of African Americans. General racial attitudes and opinions about the criminal justice system were more positive for Blacks in Studies 2 and 3, while they did not differ across studies for Whites. A hindsight bias was found for Whites but not for African Americans. Race had a more powerful impact than did gender. Across-study comparison suggested that very few respondents changed their views appreciably over the year-long trial.     

RACIAL DIFFERENCES IN EMPLOYEE RETENTION: ARE DIVERSITY CLIMATE PERCEPTIONS THE KEY?

Given considerable racial differences in voluntary turnover ( Bureau of Labor Statistics, 2006 , Table 28), the present study examined the influence of diversity climate perceptions on turnover intentions among managerial employees in a national retail organization. The authors hypothesized that pro-diversity work climate perceptions would correlate most negatively with turnover intentions among Blacks, followed in order of strength by Hispanics and Whites (Hypothesis 1), and that organizational commitment would mediate these interactive effects of race and diversity climate perceptions on turnover intentions (Hypothesis 2). Results from a sample of 5,370 managers partially supported both hypotheses, as findings were strongest among Blacks. Contrary to the hypotheses, however, White men and women exhibited slightly stronger effects than Hispanic personnel.     

Dangerous Enough: Moderating Racial Bias with Contextual Threat Cues

Research shows that participants shoot armed Blacks more frequently and quickly than armed Whites, but make don't-shoot responses more frequently and quickly for unarmed Whites than unarmed Blacks. We argue that this bias reflects the perception of threat — specifically, threat associated with Black males. Other danger cues (not just race) may create a similar predisposition to shoot, and if these cues promote shooting when the target is White, they should attenuate racial bias. We embedded targets in threatening and safe backgrounds. Racial bias was evident in safe contexts but disappeared when context signaled danger, and this reduction was largely due to an increased tendency to shoot White targets.     

The Social Capital of Blacks and Whites: Differing Effects of the Mass Media in the United States

This study relied on telephone survey interviews of adults in two U.S. metropolitan areas to examine whether the relationship between mass media use and social capital varies according to ethnicity. A multigroup approach taken with structural equation modeling validates a four‐factor model of social capital for Blacks and Whites and then, with the implementation of a comprehensive model that also includes mass media inputs, tests for structural variance between the ethnic groups. A well‐fitting comprehensive model is achieved, with significant differences between Blacks and Whites in terms of the mass media use structures. In support of the two hypotheses, the relationship between news use and social capital is less positive for Blacks than for Whites and the relationship between entertainment TV viewing and social capital is more negative for Blacks than for Whites. These findings are discussed in terms of literature involving mass media effects on social capital, news coverage of ethnic groups, and ethnic differences in self‐conceptualization and media responses.     

MEAN RACIAL-ETHNIC DIFFERENCES IN EMPLOYEE SALES PERFORMANCE: THE MODERATING ROLE OF DIVERSITY CLIMATE

Using data from a sample of 6,130 workers employed in 743 stores of a large, U.S. retail organization, this study assessed whether diversity climate moderated mean racial-ethnic differences in employee sales performance. Findings indicated Whites exhibited significantly higher sales performance than Hispanics but not Blacks, as moderated by diversity climate. As hypothesized, racial-ethnic disparities disfavoring Blacks and Hispanics were largest in stores with less supportive diversity climates and smallest in stores with highly pro-diversity climates. Financial analysis of these interactions revealed sizable increments in sales per hour in response to effective diversity management, with strong organizational bottom-line implications. Limitations of the study and future research needs are noted.     

The influence of ethnic identity on perceptions of organizational recruitment

This study adapts an information processing perspective and incorporates the construct of ethnic identity (Phinney, 1990) into research on perceptions of one method of organizational recruitment, the use of recruitment brochures. Based on theory in developmental and cross-cultural psychology, we posited ethnic identity moderates the impact of recruitment brochures on recruitment outcomes (i.e., inferences about the organization and job pursuit intentions). Quantitative and qualitative data provided moderate support for this proposition. Regardless of race, individuals with higher levels of ethnic identity made more positive socio-emotional inferences about the nature of work life in an organization (i.e., the organization’s treatment of employees and the relationships among employees) and had greater job pursuit intentions when recruited with a brochure that contained a diversity initiative than when recruited with a brochure without a diversity initiative.     

Endorsing Obama licenses favoring Whites

Three studies tested whether the opportunity to endorse Barack Obama made individuals subsequently more likely to favor Whites over Blacks. In Study 1, participants were more willing to describe a job as better suited for Whites than for Blacks after expressing support for Obama. Study 2 replicated this effect and ruled out alternative explanations: participants favored Whites for the job after endorsing Obama, but not after endorsing a White Democrat, nor after seeing Obama’s photo without having an opportunity to endorse him. Study 3 demonstrated that racial attitudes moderated this effect: endorsing Obama increased the amount of money allocated to an organization serving Whites at the expense of an organization serving Blacks only for participants high in a measure of racial prejudice. These three studies suggest that expressing support for Obama grants people moral credentials [Monin, B., & Miller, D. T. (2001). Moral credentials and the expression of prejudice. Journal of Personality and Social Psychology, 81, 33-43], thus reducing their concern with appearing prejudiced.     

The interactive effects of job advertisement characteristics and applicant experience on reactions to recruitment messages

Job seekers often use job advertisements presented during the early stages of recruitment to gather important information about potential employers. Content of these advertisements as well as associated peripheral cues have the potential to influence job seekers' organizational attitudes. Using the elaboration likelihood model as a theoretical framework, the authors proposed that job seekers' previous work and job search experience moderate the extent to which these job advertisement characteristics influence attitudes towards organizations. Results suggest that the content of job advertisements influence the organizational attitudes of experienced job seekers more than their inexperienced counterparts. Additionally, the presence of peripheral cues (i.e. physical attractiveness of those persons shown in recruitment material) appears to have a greater effect on the organizational attractiveness perceptions of job seekers having less work and job search experience versus those having more experience. Implications of the findings regarding organizational recruitment practices are discussed.     

Experiencing Racial Humor with Outgroups: A Psychophysiological Examination of Co-Viewing Effects

Research on co-viewing (or group viewing) is scarce. Yet, co-viewing has important implications for the viewers’ entertainment experience and the way viewers respond to and evaluate entertainment—especially those with controversial messages. The present study investigated responses to racial humor content among racial in-group and out-group viewing contexts. Specifically, the study examined the extent to which Blacks and Whites would experience discomfort when viewing racial slurs in comedies with in-group compared to out-group members. Employing real-time psychophysiological data and multilevel time series models, the study found a significant increase in emotional arousal (indicated by SCRs) and distraction (indicated by RSA) among Blacks in the context of out-group viewing compared to in-group viewing, but not for Whites. Implications of findings are discussed.     

Emotional Intelligence among Black and White Job Applicants: Examining differences in test performance and test reactions

The present work examines applicant reactions to a test of emotional intelligence (EI) using an organizational sample of 334 job applicants. Results indicated that Blacks had higher face validity and opportunity to perform perceptions of EI than Whites, but that Whites performed significantly better than Blacks on the EI test. Although exploratory analyses revealed that test performance was positively related to test reactions, we also found that the magnitude of this relationship differed between Blacks and Whites for opportunity to perform perceptions. We discuss our findings by offering practical advice for organizations considering or using a measure of EI for selection and assessment.     

Status-based asymmetry in intergroup responses: Implications for intergroup reconciliation

We studied intergroup responses as a function of relative intergroup status and familiarity. In Study 1, 34 African Americans and 34 European Americans interacted with two members of the out-group in separate, 20-min dyadic interactions. Intergroup perception, affect, and behavior were asymmetric; Blacks differentiated the traits of and the quality of interactions with Whites, whereas Whites did not make these differentiations. Blacks and Whites predicted that different out-group partners perceived them similarly. Study 2 showed that the failure to differentiate an out-group member is due to intergroup status differences. Asymmetric intergroup responses pose a barrier to intergroup reconciliation and explain, in part, why increased interracial contact has not eradicated disparities in life outcomes for Black Americans.     

Intergroup contact and pluralistic ignorance

The present work examined the relationship between people's own interpretations of why they avoid intergroup contact and their interpretations of why out-groups avoid intergroup contact. Studies 1 and 2 demonstrate that Whites and Blacks would like to have more contact with the out-group but believe the out-group does not want to have contact with them. Studies 3-5 show that Whites and Blacks make divergent explanations about their own and their potential out-group partner's failure to initiate contact. Specifically, individuals explained their own inaction in terms of their fear of being rejected because of their race but attributed the out-group members' inaction to their lack of interest. Study 6 examined the behavioral consequences of this self-other bias. Finally, Study 7 applied theoretical work on the extended contact hypothesis to explore a means to reduce this self- other bias. The implications of these studies for improving intergroup interactions are discussed.     

Implicit race bias revisited: On the utility of task context in assessing implicit attitude strength

Decades of research have shown that many people harbor implicit attitudes that are positive toward Whites relative to Blacks. With some notable exceptions, these findings are almost always obtained using implicit attitude tasks that assess attitudes toward Whites and Black simultaneously. This makes it difficult to determine whether implicit race bias effects are the result of strong liking for Whites, dislike for Blacks, or both. The present article reports results from a study in which participants' automatic bias towards Blacks and Whites is assessed across multiple evaluative contexts. Results show consistent negative automatic attitudes towards Blacks, but there was considerable variability in participants' attitudes toward Whites. Consistent with the idea that strong attitudes are less contextually sensitive than weaker attitudes (e.g. Krosnick, 1988), it is concluded that participants harbor strong automatic bias against Blacks, but not strong favoritism for Whites. Implications for a context-centered approach to implicit attitude measurement are discussed.     

Target prototypicality moderates racial bias in the decision to shoot

Research shows that target race can influence the decision to shoot armed and unarmed Black and White males (e.g., Correll, Park, Judd, & Wittenbrink, 2002). To date, however, research has only examined category level effects by comparing average responses to Blacks and Whites. The current studies investigated whether target prototypicality influences the decision to shoot above and beyond the effect of race. Here, we replicated racial bias in shoot decisions and demonstrated that bias was moderated by target prototypicality. As target prototypicality increased, participants showed greater racial bias. Further, when targets were unprototypic, racial bias reversed (e.g., participants mistakenly shot more unarmed Whites than Blacks). Study 2 examined whether these effects were observed among police officers. Although police showed no racial bias on average, target prototypicality significantly influenced judgments. Across both studies, sensitivity to variability in Whites' prototypicality drove these effects, while variation in Black prototypicality did not affect participants' decisions.     

Targets of discrimination: Effects of race on responses to weapons holders

Rapid actions to persons holding weapons were simulated using desktop virtual reality. Subjects responded to simulated (a) criminals, by pointing the computer’s mouse at them and left-clicking (simulated shooting), (b) fellow police officers, by pressing the spacebar (safety signal), and (c) citizens, by inaction. In one of two tasks Black males holding guns were police officers while White males holding guns were criminals. In the other, Whites with guns were police and Blacks with guns were criminals. In both tasks Blacks or Whites holding harmless objects were citizens. Signal detection analyses revealed two race effects that led to Blacks being incorrectly shot at more than Whites: a perceptual sensitivity effect (when held by Blacks guns were less distinguishable from harmless objects) and a response bias effect (objects held by Blacks were more likely to be treated as guns).     

Why can't we just get along? Interpersonal biases and interracial distrust

The authors review a series of studies that illustrate how one form of contemporary racial bias of Whites, aversive racism, can shape different perspectives of Blacks and Whites in ways that can undermine race relations. This research demonstrates that contemporary racism among Whites is subtle, often unintentional, and unconscious but that its effects are systematically damaging to race relations by fostering miscommunication and distrust. In particular, the authors examine the effects of aversive racism on outcomes for Blacks (e.g., in selection decisions), on the ways that Whites behave in interracial interactions, in the impressions that Whites and Blacks form of each other in these interactions, and on the task efficiency of interracial dyads.     

Know Thine Adversary: The Impact of Race on Styles of Dealing with Conflict

Interpersonal conflict management is hampered by ignorance of the cultural norms that characterize an individual's racial group. Blacks' and Whites' conflict-coping preferences were examined in two studies using a scenario that manipulated an offender's race. In Study 1, Blacks, more than Whites, preferred more behaviorally expressive styles of dealing with conflict and eschewed more reserved tactics. Moreover, individuals were less confrontational with offenders of their same racial group. In Study 2, weaker evidence that Blacks prefer more expressive styles of conflict management was observed. Racial differences in attributions of malicious intent of the offender, and in diminished expectations for the relationship, are explored as possible causes of racial differences in conflict management style.