The honest mirror: Morality as a moderator of spontaneous behavioral mimicry

Two studies examined whether morality-related information has a greater impact than sociability- or competence-related information upon the spontaneous mimicry of an interaction partner. Participants were video recorded during an interaction with a confederate previously presented as moral versus lacking morality, or sociable versus lacking sociability (Study 1), or competent versus lacking competence (Study 2). Two coders rated the extent to which participants imitated the gestures of the confederate, participants’ postural openness, and the general smoothness of the interaction. When the confederate lacked moral qualities, mimicry and postural openness were lower, and the interaction was less smooth than when the confederate was highly moral, unsociable, or incompetent. Moreover, our findings showed that global impression is the key mediating mechanism driving such an effect. Indeed, knowing that another person behaved immorally resulted in a negative impression, which in turn hindered behavioral mimicry.     

You deplete me: The cognitive costs of colorblindness on ethnic minorities

This study examined how priming Whites with colorblind or multicultural approaches to diversity prior to an interracial interaction affects ethnic minorities' cognitive functioning. Although ethnic minorities did not explicitly know which prime their White partner received, ethnic minorities paired with Whites primed with colorblindness (vs. multiculturalism) showed poorer cognitive performance on the Stroop (1935) color-naming task following the interaction. Furthermore, Whites in interracial interactions primed with colorblindness exhibited more behavioral prejudice, which mediated ethnic minorities' decreased cognitive performance. These findings suggest that Whites' exposure to certain ideologies may affect the cognitive performance of the ethnic minorities they encounter.     

It's different to give than to receive: predictors of givers' and receivers' reactions to favor exchange

The present research examines episodes of favor exchange among peer employees. We posit that favor receivers' and favor givers' commitment to their exchange relationships with one another will be accounted for by different factors. As predicted, in 2 different organizational contexts, receivers' commitment to their relationships with givers was found to be more related to their judgments of the givers' interactional justice when performing the favor, whereas givers' commitment to their relationships with receivers was shown to be more associated with their judgments of the favorability of the outcomes associated with the favor that they performed. The implications of these findings for how givers and receivers can better manage favor exchange, and hence their relationships with each other, are discussed.     

What fair procedures say about me: Self-construals and reactions to procedural fairness

Past research has revealed both positive and negative reactions when people receive unfavorable outcomes via fair decision-making procedures. In three laboratory experiments, we reconcile these findings by considering the role of people’s self-identity. Our results suggest that the more that people base their self-identity on their relationships with others—as indexed by a strong interdependent self-construal—the more positively they react to an unfavorable outcome following from fair procedures. Conversely, the more that people base their self-identity on achievement—as indexed by a strong independent self-construal—the more negatively they react to an unfavorable outcome following from fair procedures. Moreover, these results were stronger when the situation primed interdependence and independence, respectively. Our research indicates that people interpret procedural fairness information in a manner that is consistent with defining aspects of the self.     

You don't know me, but I know you: the illusion of asymmetric insight

People, it is hypothesized, show an asymmetry in assessing their own interpersonal and intrapersonal knowledge relative to that of their peers. Six studies suggested that people perceive their knowledge of their peers to surpass their peers' knowledge of them. Several of the studies explored sources of this perceived asymmetry, especially the conviction that while observable behaviors (e.g., interpersonal revelations or idiosyncratic word completions) are more revealing of others than self, private thoughts and feelings are more revealing of self than others. Study 2 also found that college roommates believe they know themselves better than their peers know themselves. Study 6 showed that group members display a similar bias-they believe their groups know and understand relevant out-groups better than vice versa. The relevance of such illusions of asymmetric insight for interpersonal interaction and our understanding of "naive realism" is discussed.     

I am too just like you: nonconscious mimicry as an automatic behavioral response to social exclusion

ABSTRACT— Research across various disciplines has demonstrated that social exclusion has devastating psychological, emotional, and behavioral consequences. Excluded individuals are therefore motivated to affiliate with others, even though they may not have the resources, cognitive or otherwise, to do so. The current research explored whether nonconscious mimicry of other individuals—a low-cost, low-risk, automatic behavior—might help excluded individuals address threatened belongingness needs. Experiment 1 demonstrated that excluded people mimic a subsequent interaction partner more than included people do. Experiment 2 showed that individuals excluded by an in-group selectively (and nonconsciously) mimic a confederate who is an in-group member more than a confederate who is an out-group member. The relationship between exclusion and mimicry suggests that there are automatic behaviors people can use to recover from the experience of being excluded. In addition, this research demonstrates that nonconscious mimicry is selective and sensitive to context.     

Sex differences in behavioral reactions to provocation of anger

The purpose of this study was to examine sex differences in behavioral reactions to provocation of anger. In a field study, 72 subjects recorded all anger-arousing incidents for a 2-wk. period. Physical and Verbal Antagonism were found in more reports by men while Passive Consent was noted in more reports by women. For a laboratory study, 101 subjects responded to self-report scales of behavioral responses after exposure to an insulting letter. No sex differences were noted in subjects' self-reports of behavioral reactions. Variations in design are brought to bear in interpreting the findings.     

It all sounds the same to me: Sequential ERP and behavioral effects during pitch and harmonicity judgments

The representation of complex sounds was examined by comparing both behavioral and event-related brain potentials (ERPs) to the change or repetition of fundamental frequency (f0) and harmonicity. In the pitch task, participants were asked to categorize the incoming stimulus as either low or high, regardless of harmonicity, and in the harmonicity task, participants indicated whether the stimulus was tuned or mistuned, regardless of pitch. Over three experiments, participants were faster in responding to pitch than to harmonicity. As a result of this asymmetry, behavioral and ERP data showed that irrelevant changes in harmonicity had little impact on performance during the pitch task, whereas harmonicity judgments were impeded by irrelevant changes in f0. These data are consistent with both general horse-race accounts of processing and specific accounts of mistuning detection that posit prior f0 registration. In addition, ERP components N2 and P3 were modulated by both intertrial contingency and task instructions, revealing the further influence of top-down mechanisms on concurrent sound segregation.     

The effects of facial control and facial mimicry on subjective reactions to comedy routines

The impact of facial control on subjective reactions to dubbed (created with inserts of smiling people) and undubbed comedy routines was examined. The presence of dubs increased EMG activity over thezygomaticus major andorbicularis oculi muscle regions for spontaneous-condition subjects, but not for inhibit-condition subjects. Analyses also showed that spontaneous-condition subjects exhibited increased smiling at dub points, a finding that is consistent with the notion that subjects mimicked the inserted facial displays. Self-report findings revealed that spontaneous-condition subjects reported significantly greater amusement to the dubbed compared with the undubbed routines, whereas inhibit-condition subjects' self-reports of amusement did not differentiate dub conditions. Furthermore, spontaneous-condition subjects reported significantly more amusement to the dubbed routines than did inhibit-condition subjects. Despite strong facial control effects on facial EMG activity, no main effect of facial condition on self-reported amusement was found, and therefore, the data provide no support for a general version of facial feedback theory. The data are consistent with the view that mimetic responses enhanced subjective reactions, and they are compatible with the Leventhal and Tomkins versions of facial feedback theory.The research was supported by NSF Grant No. BNS-8507600 and the Lincoln Filene Endowment to Dartmouth College. The authors wish to acknowledge helpful comments provided by Ursula Hess, Timothy L. Hubbard, Arvid Kappas, and two anonymous reviewers.     

Social cues for creativity: The impact of behavioral mimicry on convergent and divergent thinking

We present behavioral mimicry as a social cue for creative thinking. Specifically, we argue that being mimicked by an interaction partner cues convergent thinking by signalling a social opportunity for collaboration, while not being mimicked cues divergent thinking by signalling a social demand for improvisation and innovation. To test this theory, we experimentally manipulated whether individuals were subtly mimicked or not by an experimenter during a 5 min social interaction, and subsequently measured participants’ capacity for convergent thinking (Experiment 1) and divergent thinking (Experiment 2). The results point to the importance of understanding how social relationships influence the creative processes and contributes to the growing understanding of the social function of behavioral mimicry.     

"Trust me...": psychological and behavioral predictors of perceived physician empathy

A sociocognitive model of distal and proximal predictors of empathic judgments was tested among 100 physicians. The authors hypothesized that physician perceived control would affect empathy ratings via physician communication style. Specifically, physicians with high perceived control would use more open communication and be rated as more empathic. Physicians with low perceived control would use a controlling communication style and be rated as less empathic. Physicians completed a medical attribution questionnaire prior to a structured patient consultation exercise, during which patients and assessors rated physician empathy. The exercise was audiotaped, transcribed, and content analyzed for verbal behaviors. Support was found for the hypotheses; however, patients, but not medical assessors, associated empathy with reassurance and provision of medical information.     

Pleasant hostility: Disidentified consumers' emotional and behavioral reactions to a brand crisis

This research explores how consumers react in a crisis situation that happens to a brand with which they disidentify. Consumer–brand disidentification (CBD) is a state of self‐categorization regarding the separation from and rejection of a brand. It predestines individuals to move away from and go against the misbehaving company because the failure of the object of disidentification provides a perfect opportunity for them to validate their identity. We argue that disidentification is closely related not only to a person's propensity to behave but also to feel in a specific way. Surveys data were collected in the United States and Germany to answer the research question regarding the role of emotions in the relationship between CBD and consumers' intention to demonstrate brand‐opposition behavior. Volkswagen, which experienced a crisis related to its manipulation of emission tests, served as the brand stimulus. The results show that CBD can stimulate hostile emotions and schadenfreude, which can function as mediators of the influence of disidentification on brand opposition (negative word‐of‐mouth, brand avoidance, punishing the brand). This research contributes to the growing body of research on the “dark side” of consumer‐brand relationships and its perils for brands. It also enhances understanding of the role of emotions in (dis)identification and social identity research and widens the scholarship on emotions in crises. Managerial implications include to thoroughly consider trade‐offs of creating a strong and unique brand that may give rise to disidentification; monitoring negative voices, especially online; and differentiating disidentified consumers from other types of opposing stakeholders.     

The fleeting gleam of praise: cognitive processes underlying behavioral reactions to self-relevant feedback

We propose that a preference for favorable social feedback (i.e., self-enhancement) requires only that feedback be characterized as favorable or unfavorable but that a preference for self-confirming feedback (i.e., self-verification) is based on a more elaborate set of cognitive operations that requires both the characterization of feedback and a subsequent comparison of that feedback to a representation of self stored in memory. Study 1 set the stage for testing this hypothesis by showing that depriving people of processing resources interfered with their tendency to access their self-conceptions. In Studies 2 and 3, participants who were deprived of resources preferred the favorable, self-enhancing evaluator, whereas control participants displayed a preference for the self-verifying evaluator, even if that evaluator was relatively unfavorable.     

Chilled to the bone: embodied countertransference and unspoken traumatic memories

Starting from a deeply challenging experience of early embodied countertransference in a first encounter with a new patient, the author explores the issues it raised. Such moments highlight projective identification as well as what Stone (2006) has described as ‘embodied resonance in the countertransference’. In these powerful experiences linear time and subject boundaries are altered, and this leads to central questions about analytic work. As well as discussing the uncanny experience at the very beginning of an analytic encounter and its challenges for the analytic field, the author considers ‘the time horizon of analytic process’ (Hogenson 2007 ), the relationship between ‘moments of complexity and analytic boundaries’ (Cambray 2011 ) and the role of mirror neurons in intersubjective experience.     

Face the noise: embodied responses to nonverbal vocalizations of discrete emotions

Extensive prior research has shown that the perception of an emotional facial expression automatically elicits a corresponding facial expression in the observer. Theories of embodied emotion, however, suggest that such reactions might also occur across expressive channels, because simulation is based on integrated motoric and affective representations of that emotion. In the present studies, we examined this idea by focusing on facial and experiential reactions to nonverbal emotion vocalizations. In Studies 1 and 2, we showed that both hearing and reproducing vocalizations of anger, disgust, happiness, and sadness resulted in specific facial behaviors, as well as congruent self-reported emotions (Study 2). In Studies 3 and 4, we showed that the inhibition of congruent facial actions impaired listeners' processing of emotion vocalizations (Study 3), as well as their experiences of a concordant subjective state (Study 4). Results support the idea that cross-channel simulations of others' states serve facilitative functions similar to more strict imitations of observed expressive behavior, suggesting flexibility in the motoric and affective systems involved in emotion processing and interpersonal emotion transfer. We discuss implications for embodiment research and the social consequences of expressing and matching emotions across nonverbal channels.     

What I think you think of me: women's reactions to being viewed as beneficiaries of preferential selection

Undergraduate women (N = 150) participated in 2 experimental studies designed to examine the effects of knowing that another believed they were beneficiaries of preferential selection. Results indicated that participants' awareness that the other viewed them as having been selected on the basis of gender rather than merit (a) prompted inferences that the other held negative expectations of their competence (Studies 1 and 2); (b) produced timid, performance-limiting task decisions as well as negative self-regard when they were uncertain about their task ability level (Studies 1 and 2): and (c) produced ambitious, performance-maximizing task decisions when they knew themselves to be high in task ability and also were motivated to make a good impression (Study 2). In addition, in both studies negative affect resulted from the participants' knowledge that the other viewed them as having been preferentially selected.     

You and me as she and he: The meaning of gender-related concepts in other- and self-perception

This study compares and contrasts the use of gender-related concepts in other-and self-perception. The schematic use and stereotypic and affective meanings of feminine and masculine were derived from hierarchical classes analysis (HICLAS) of participants' (N = 72; 50 females, 22 males, 54% white) ratings of self and significant others. The study reveals that people use these concepts differently in their perception of others than in their perception of self. In addition, the meaning of masculine and feminine constructed by these participants differs significantly from their traditional definitions. Finally, being feminine is evaluated more positively than being masculine in the perception of others, while the ego protective function of gender leads participants to evaluate their own gender's features most positively in self-perception.This article was presented at the 1993 Eastern Psychological Association, Washington, DC, April 1993. The collection of the data reported in this paper was supported by National Institute of Mental Health Grant MH40871-03/04. We thank the Institute for its support. We also thank the participants in this study for sharing their lives with us. Finally we would like to thank Richard Ashmore, Rae Carlson, and Basil Englis for comments on earlier drafts of this paper.     

You deplete me: Impacts of providing positive and negative event support on self‐control

We examined how providing social support may reduce self‐control. Participants who reported greater effectiveness concerns and emotion regulation while providing daily support showed greater behavioral and subjective depletion; moreover, supporting partners' negative events tended to involve greater concerns and emotion regulation than partners' positive events (Study 1). It was the act of providing support (and not just listening to events) that led to depletion (Study 2), and manipulating individuals to have greater concerns about support effectiveness caused them to show less self‐control (Study 3). Overall, the results suggest that support provision can reduce self‐control in a variety of ways (influencing persistence, focus, and feelings of exhaustion), particularly when there are concerns about effectiveness and the need to regulate emotions.     

Emotional and behavioral reactions to social undermining: A closer look at perceived offender motives

This study examined how perceptions of underlying offender motives affect victims’ emotional and behavioral reactions toward their offender. Perceived offender motives of malice and greed were embedded in a cognition–emotion–behavior model based on theories of attribution, forgiveness and revenge, and tested in the context of social undermining. Findings suggested that victims distinguished between offender malice and greed, and that these attributions shaped subsequent emotional reactions, which in turn demonstrated independent relations with revenge, avoidance, and reconciliation.