Combined Effects of Positive and Negative Affectivity and Job Satisfaction on Job Performance and Turnover Intentions

Capturing data from employee–supervisor dyads (N = 321) from eight organizations in Pakistan, including human service organizations, an electronics assembly plant, a packaging material manufacturing company, and a small food processing plant, we used moderated regression analysis to examine whether the relationships between trait affect (positive affectivity [PA] and negative affectivity [NA]) and two key work outcome variables (job performance and turnover) are contingent upon the level of job satisfaction. We applied the Trait Activation Theory to explain the moderating effect of job satisfaction on the relationship between affect and performance and between affect and turnover. Overall, the data supported our hypotheses. Positive and negative affectivity influenced performance and the intention to quit, and job satisfaction moderated these relationships. We discuss in detail the results of these findings and their implications for research and practice.     

The Interactive Effects of Procedural Justice and Equity Sensitivity in Predicting Responses to Psychological Contract Breach: An Interactionist Perspective

Purpose  The purpose of the study was to examine the combined interactive effects of a situational variable (procedural justice) and a dispositional (equity sensitivity) variable on the relationship between breach and employee outcomes. Design/methodology/approach   Data were obtained from 403 full-time employees representing a wide variety of business sectors in the Philippines. Supervisors were requested to provide an assessment of their subordinate’s civic virtue behavior. Findings  Results showed that equity sensitivity and breach interacted in predicting affective commitment. The negative relationship between breach and affective commitment was stronger for employees with an input-focused approach to organizational relationships (referred to as benevolents) than for those with an outcome-focused approach (referred to as entitleds). Results also indicated a stronger negative relationship between contract breach and civic virtue behavior under conditions of high procedural justice. Finally, a three-way interaction was found between contract breach, procedural justice and equity sensitivity in predicting affective commitment. Implications  Our findings provide a new insight suggesting that worse outcomes are to be anticipated especially if employees have an expectation that procedural justice can prevent any form of contract breach. In addition, although previous research has portrayed benevolents as more accepting of situations of u under-reward, this study has demonstrated that they too have their limits or threshold for under-reward situations. Originality/value  This research suggests that the type and intensity of one’s reactions to psychological contract breach is influenced by interactive forces of the individual’s disposition and the organizational procedures. A portion of this paper was presented at the 64th annual meeting of the academy of management meeting, New Orleans, USA, August, 2004.     

One after the other: Effects of sequence patterns of breached and overfulfilled obligations

To date, the study of psychological contracts has primarily centred on the question how retrospective evaluations of the psychological contract impact employee attitudes and behaviours, and/or focus on individual coping processes in explaining responses to breached or overfulfilled obligations. In this study, we aim to assess the extent to which sequences of breached and overfulfilled obligations impact job satisfaction and citizenship behaviour intentions. By integrating psychological contract research and theories on cognitive information processing, we formulate competing hypotheses on how sequences of breached and/or overfulfilled obligations lead to patterns of job satisfaction and citizenship behaviour intentions. These competing hypotheses were tested using a vignette study and an experiment. A Bayesian approach was used to test these pattern hypotheses directly against each other. The results show that breached obligations have an immediate negative impact on our outcome variables. Moreover, sequentially breached obligations lead to a continuous decline of job satisfaction and citizenship behaviour intentions. Overfulfilled obligations do little to compensate this negative impact. Implications for theory and practice are discussed.     

Using the Past to Enhance the Present: Boosting Happiness Through Positive Reminiscence

Two studies explored relations between positive reminiscing and emotional experience – a survey of naturally occurring reminiscence (Study 1) and a field experiment testing the affective consequences of two styles of reminiscing (Study 2). In Study 1, frequency of positive reminiscing predicted perceived ability to enjoy life, and students who reminisced using cognitive imagery reported a greater ability to savor positive events than those who reminisced using memorabilia. In Study 2, students were randomly assigned either to reminisce about pleasant memories using cognitive imagery, reminisce about pleasant memories using memorabilia, or think about current concerns (control condition) for 10 min twice daily for a week. Both reminiscence groups reported greater increases in the percent of time they felt happy over the past week than the control group; and happiness increased more in the cognitive imagery group than in the memorabilia group.