工作压力与工作倦怠关系中心理资本作用的路径模型

采用工作压力源量表、主观负荷问卷、工作倦怠量表以及积极心理资本问卷对天津市某企业的231名员工进行了调查,采用回归分析和结构方程建模等方法考察了工作压力和工作倦怠的关系及心理资本的中介作用。研究发现:(1)工作压力源和主观负荷对工作倦怠均有显著的正向预测作用,其中主观负荷对工作倦怠的预测力更高;(2)工作压力源和主观负荷与工作倦怠中情绪衰竭和消极疏离的相关较高,但与低成就感几乎没有相关性;(3)心理资本对工作倦怠及其各维度有显著的负向预测作用;(4)心理资本在工作压力和工作倦怠之间起中介作用,工作压力和心理资本能够解释工作倦怠76%的变异。     

员工工作压力感问卷的初步编制

通过访谈和文献阅读,编制中国员工工作压力感问卷,为企业提供简便的了解员工压力的工具。在两家企业中的293名员工中进行问卷调查,同时要求被试完成工作压力调查问卷、职业紧张量表和自我效能测验。结果表明,有16个项目符合测量学要求;问卷的内部一致性信度α系数为0.8260;问卷有较好的效标关联效度,员工工作压力感得分与工作压力调查问卷和职业紧张量表得分呈显著正相关,与自我效能分数呈显著负相关;探索性因素分析显示问卷包含三个主要因子。     

积极同伴压力、自尊对青少年不同冒险行为的影响

该研究基于问题行为理论,采用问卷法对普通高中、中职院校689名青少年学生进行调查,探讨了积极同伴压力、自尊对青少年不同冒险行为的影响及其交互作用和学校差异。结果表明:(1)中职院校生的积极同伴压力和冒险行为都显著高于普通高中生;(2)积极同伴压力不能预测青少年的适应不良冒险行为,但可显著预测普通高中生的社会可接受冒险行为;(3)自尊可显著负向预测青少年的适应不良冒险行为,显著正向预测普通高中生的社会可接受冒险行为;(4)自尊仅可以调节普通高中生的积极同伴压力与社会可接受冒险行为的关系:高自尊增强了高积极同伴压力对青少年社会可接受冒险行为的影响;但它不能调节无论哪所学校青少年的积极同伴压力与适应不良冒险行为的关系。     

胜任力和应对策略对教师职业压力的影响

采用中学教师胜任力问卷、教师职业压力应对问卷和职业压力量表对262名中学教师进行测查,并通过结构方程模型考察应对策略在胜任力和职业压力之间的中介作用。结果表明:(1)主科教师和理科教师的职业压力显著高于副科教师的职业压力;(2)应对策略是胜任力抑制职业压力的有效中介变量;(3)积极应对和消极应对的完全中介效应是不同的,前者小于后者。     

二元工作压力与员工创新关系的元分析

基于141篇文献的149项独立研究, 研究样本总人数达46261人的数据, 对挑战性-阻碍性二元压力及其亚组与员工创新的关系进行了元分析, 并检验了文化差异(权力距离、长-短期导向、个人-集体主义)、数据来源以及数据收集时间点的调节作用。结果表明: (1)挑战性压力及其亚组工作复杂性、任务冲突对员工创新存在显著正向影响, 阻碍性压力对员工创新存在显著负向影响。(2)文化差异性(个人-集体主义)对挑战性压力与员工创新的关系有调节作用, 文化差异性(权力距离高低、长-短期导向、个人-集体主义)对阻碍性压力与员工创新的关系有调节作用。(3)数据来源对二元工作压力与员工创新的关系有调节作用, 当员工创新数据来自自我评价时, 挑战性压力、阻碍性压力与员工创新关系的强度更强。(4)数据收集时间点仅对挑战性压力与员工创新的关系有调节作用, 横截面研究设计下, 挑战性压力与员工创新的关系更强。     

员工对企业数字化转型的反应研究：基于压力的理论视角

在数字经济蓬勃发展的时代背景下,数字化转型已成为推动企业高质量发展的关键环节。然而,很多企业在数字化转型过程中都遇到缺乏员工支持、消极合作等来自企业内部的挑战。目前,有关企业数字化转型的研究主要集中在宏观战略层面,探讨数字化转型对企业内部员工影响的研究尚不充足。因此,本文从企业内部微观层面着手,采用工作压力动态过程模型,将数字化转型视作一种压力源。通过聚焦数字化转型给员工带来的工作压力,试图揭示员工对数字化转型产生的差异化反应及其内在机理。第一,探究压力源,基于扎根理论归纳员工对数字化转型中压力源的感知和识别。第二,追踪压力结果,基于变革分析框架,探索数字化转型对员工工作绩效的影响及其随时间的动态变化。第三,分析压力体验,分别从认知和情绪视角,探讨员工支持或抗拒数字化转型的作用机制、边界条件及后续结果。本文不仅丰富了企业数字化转型在人力资源管理领域的研究范畴和内容,还为企业科学推动数字化转型、提升员工对数字化转型的支持水平提供了实践启示。     

普通高校辅导员的职业认同与工作满意度的关系

研究探讨了普通高校辅导员的工作压力、核心自我评价、职业认同和工作满意度的关系。研究发现:(1)辅导员的工作压力、职业认同和工作满意度与专业教师存在差异;(2)工作压力、核心自我评价、职业认同影响着辅导员的工作满意度;(3)核心自我评价调节着工作压力和职业认同的关系;工作压力经由职业认同影响着工作满意度,且这一中介效应受到核心自我评价的调节作用。     

职业乐观对组织承诺、求职行为的影响:有调节的中介模型

职业乐观是影响个体职业适应的重要因素之一。尽管以往文献大多认为职业乐观是有利的,然而职业乐观的个体也会出现求职行为,导致对现有工作的专注程度降低的负面影响。为了探讨职业乐观的双刃剑效应及其边界条件,通过2个时间点问卷调查法对581名企业员工进行调查,结果发现:(1)职业乐观对求职行为和组织承诺均有正向影响;(2)易变职业生涯定向在职业乐观对求职行为影响中起中介作用,工作归属感在职业乐观对组织承诺影响中起中介作用;(3)心理授权在职业乐观对易变职业生涯定向的影响中起负向调节作用,在职业乐观对工作归属感的影响中起正向调节作用。     

破解“通勤悖论”:通勤时间如何影响幸福感

本文从社会过渡带和心理过渡带两个方面对"通勤悖论"进行解析,构建了通勤时间影响幸福感的理论模型。通过对广州市白领的追踪调查和多项式回归分析,结果发现:(1)婚姻状态(社会过渡带)具有调节作用,未婚员工通勤时间负向影响生活满意度,已婚员工通勤时间对生活满意度和快乐度有曲线影响;(2)恢复体验(心理过渡带)具有交互效应,心理解脱调节了未婚员工通勤时间与通勤效用的关系,放松体验调节了未婚员工通勤时间与快乐度的关系;(3)已婚员工通勤时间与通勤效用和快乐度的关系受放松体验调节,与生活满意度的关系受心理解脱调节;(4)通勤时间对生活满意度和快乐度的影响,以及婚姻状态和恢复体验的交互效应,以通勤效用为中介;(5)员工在"通勤时间陷阱"(1.75~2.75小时)的效用均衡。结论有助于分析"通勤悖论"的深层原因,对城市管理、企业管理和个人都具有积极启示。     

企业员工人口学变量、工作特征与主观幸福感的关系：工作压力的作用

本研究通过对北京、上海、南京、成都、长沙及广州266名企业员工有效样本的测查,考察了员工幸福感在人口学变量和工作特征变量上的差异,探讨了工作压力对幸福感的影响机制,发现不同年龄、学历、企业所有制、行业和工作岗位的员工的幸福感水平差异显著,人口学变量和工作特征对幸福感有交互作用。回归分析发现,工作压力、学历和工作类别变量分别直接影响幸福感,年龄和学历还通过工作压力间接影响幸福感。     

Occupational stress within a U.K. higher education institution

Occupational stress in a U.K. higher education institution was investigated during a period of considerable organizational change. All employees, including academic, support and manual staff, were invited to participate anonymously in the survey. The results, based on the Occupational Stress Indicator, showed that employees reported significantly poorer mental and physical well-being, and greater job dissatisfaction, than a normative group. The findings suggested that female employees were at greater risk from adverse effects of occupational stress. Predictors of distress and job dissatisfaction were identified. The study concluded that occupational stress is a significant problem, and that further investigation is required in other similar institutions.     

职业紧张因素的结构关系分析

运用经修订的库珀职业紧张量表对不同职业和性别的我国职工的职业紧张作了研究,发现不同职业和性别对于职务感受和个人因素解释及身体健康状况等各有显著影响,通过对量表的结构关系分析后认为目标要求、应付工作压力的策略和职工的内部控制感是影响职业紧张的深层原因。从而对现今国外有关职业紧张的理论提出了新的看法,为今后的研究与应用提供了理论根据和实践指导。     

Occupational stress,job satisfaction and physical health in teachers

IntroductionChanges within the teaching profession have been blamed for the high levels of stress reported by teachers. In recent decades, Italian schools have been characterised by continuous change, as a result of profound transitions that have affected political, social and economic development.ObjectiveThis paper investigated the relationship between occupational stress, job satisfaction and physical health in Italian teachers. Specifically, our aim is to study the role of job satisfaction as a possible mediation role between work stressors and its effects on teachers’ physical health (physical symptoms). In addition, we were interested in studying the direct effects of work stressors on the hypothetical outcomes (physical symptoms).MethodData were collected via a questionnaire from a sample of 565 teachers working in different upper secondary schools in Italy. The booklet filled by the teachers consisted of 32 items that measure perceived occupational difficulties, job satisfaction and physical symptoms.ResultsThe results showed that workload, perception of work environment, teachers’ perceptions of senior management and attitude towards change are specific perceived occupational difficulties of the Italian teachers involved in our research. In particular, workload and attitude towards change have significant direct effects on physical symptoms, and indirect effects on physical symptoms through job satisfaction. Also, job satisfaction decreases physical symptoms.ConclusionThe results suggest important implications for stress prevention in teachers. In fact, the level of stress and its consequences can be reduced and prevented through an accurate identification of its sources, with a positive effect on individual and organisational health.     

Occupational Stressors, Stress Responses, and Alcohol Consumption Among Professional Firefighters: A Prospective, Longitudinal Analysis

This dual-site longitudinal prospective study monitored and measured change in self-reported occupational stressors, emotional trauma, symptoms of stress, and alcohol consumption in urban firefighters. Study participants were 188 firefighters employed by two urban fire departments. The results showed that of 19 occupational stressors examined, only 5 (26%) changed significantly over time, and of those 5, only two—job skill concerns and concerns regarding reduction in force and benefits—decreased, reflecting less bothersome subjective ratings. Of the 12 measures of posttraumatic and other symptoms of stress, 9 (75%) increased significantly over time and none decreased significantly, whereas alcohol consumption was stable over time. Job stressors, trauma caseness, and stress response symptoms at baseline were strongly and significantly associated with the same measures at the two-year follow-up. The implications of the findings for prevention and remediation of stress disorders in fire service personnel are considered. It can be concluded that the stressful nature of urban firefighting is significantly associated with negative health outcomes, including the potential overreliance on alcohol use.     

Negative affectivity,perceived occupational stress,and health during organisational restructuring: A follow-up study

Abstract

This paper presents a survey of the relationships among multiple indicators of perceived occupational stress, trait negative affectivity, and later mental and physical health symptoms, among 157 Australian public servants during organisational restructuring. It was hypothesised that individual differences in negative affectivity would inflate the relationships between perceived stress and later strain as assessed by health symptoms in the follow-up phase. The possible role of negative affectivity in moderating the stress-strain relationships was also investigated. Multiple regression analyses conducted with depressive and physical health outcomes separately indicate that the only significant predictors of depressive symptoms were negative affectivity and role insufficiency, whereas the significant predictors of physical health symptoms were role ambiguity, physical environment, and negative affectivity. None of the interaction terms involving occupational stress and negative affectivity was found to be significant Implications of the findings are discussed in the context of the research literature on work stress, particularly the role of negative affectivity in inflating the stress-strain relationship and indications for future research.     

An evaluation of the perceived stress scale in two clinical populations

The relation of perceived stress and psychosocial dysfunction was examined in two clinical samples identifying stress as a personal problem. Perceived stress was significantly correlated with self-reported negative affect and physical symptoms. Negative and total major life event scores also were significantly correlated with self-reported negative affect and physical symptoms. However, the perceived stress scale and the life events measures were moderately correlated, indicating that the two scales assess different features of the stress experience. A major finding of this study was that perceived stress scores were significantly correlated with affective and physical symptoms even after the variance associated with life events had been partialed out.     

Job stress in university,corporate, and military personnel

The Job Stress Survey (JSS) was administered to large samples of university and corporate employees and senior military personnel. Differences in the perceived severity, frequency of occurrence, and overall level of occupational stress were evaluated for individuals working in these settings. Gender differences in job stress and the factor structure of the JSS were also evaluated. Two occupational stress factors were identified, Job Pressure and Organizational Support, which were remarkably stable for males and females and for individuals working in university, corporate, and military settings. Corporate employees reported higher levels of perceived severity of job stress than the other groups, whereas military personnel reported that they more frequently experienced almost all of the job stress events. No overall differences were found for the three groups in the JSS Job Stress Index.     

Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes

This paper aims at understanding the processes explaining the protective effect of trait emotional intelligence (trait EI) regarding occupational stress. The present study focuses on a widespread occupational stressor: emotional labour (EL). EL refers to the act of managing emotions and emotional expressions in order to be consistent with organizational ‘display rules’, defined as the organizationally required emotions during interpersonal service transactions. As these display rules interact with employees spontaneous feelings, they regularly induce a clash between inner/real and required feelings. Different strategies exist to cope with this dissonance, with either beneficial or deleterious outcomes regarding psychological and physical health. The hypothesis underlying this study was that individuals varying in the level of trait EI would use different EL strategies, with different outcomes in terms of burnout and somatic complaints. Globally, the results showed that, when confronted with emotional labour, high trait EI individuals experience lower levels of burnout and somatic complaints, and this effect was found to be mediated by the choice of emotional labour strategies. Implications of these results for research, theory and practice are discussed.     

Do worksite stress management programs attract the employees who need them and are they effective?

Employees who planned to attend a worksite stress management program (volunteers), those who planned not to attend (nonvolunteers), and those who had participated in worksite stress management training were assessed on the variables of work stressors, perceived stress, and organizational spontaneity (extrarole) behavior. Twelve hundred hospital employees were randomly selected from seven VA hospitals that had been offering a stress management program for at least 5 years. Participants received questionnaire packets in the mail and 461 (38%) of the employees responded. The results showed that volunteers reported significantly more perceived stress than the nonvolunteers. However, volunteers did not report greater frequency or intensity of work stressors. Also, respondents who had participated in past stress training reported less perceived stress than volunteers and significantly more organizational spontaneity behavior than respondents who had not participated in past stress training. These findings suggest that employees who plan to attend stress training have the greatest need and that the stress intervention reduces perceived stress levels and, possibly, affects work behavior.     

The clustering of health-related occupational stressors among contemporary wage-earners

In this study, it is investigated whether a typology can be imposed upon a sample of wage-earners, based on their exposure to a broad number of occupational stressors: quantitative, emotional, and physical demands, repetitive movements, atypical schedules, low job control, relationships with superiors, job insecurity, and bullying behaviour. Also associations between this typology and measures of emotional problems (EP) and musculoskeletal complaints (MC) are tested. Logistic regression and a latent class cluster analysis are performed on a representative sample of 10,074 Flemish (Belgian) employees. Five clusters are revealed: “low stress”, “high stress”, “manual-passive”, “human contact”, and “high demand”. These clusters are showing a clear socioeconomic distribution and distinct associations with EP and MC—with the “high stress cluster” being the most problematic. Health-damaging occupational stress clusters are prevalent at both higher and lower socioeconomic positions. This is suggesting a complex relationship between occupational stressors and socioeconomic health variations.