Introduction to the Special Issue on Advances in the Psychology of Workplace Coaching

This article introduces a special issue of Applied Psychology: An International Review that focuses on recent advances in the psychology of workplace coaching. To begin with, we briefly describe the current state of workplace coaching research, and we then outline the aims and objectives that had driven our motivation in editing this special issue. We set out two objectives for this special issue. First, to ensure that each of the contributions started with the relevant theoretical framework, and secondly, that the papers in this special issue utilized rigorous research design and methodology. We then provide an overview of each of the five articles making up the special issue, detailing their respective contributions to advancing workplace coaching research and theory. We conclude with recommendations for future workplace coaching research, building on the contributions in this special issue. We propose scholars should focus on three key areas: future coaching research should adopt a “start with theory” approach; that rigorous research design and methodology is prioritized, specifically in relation to utilizing multiple data sources and increasing the range of objective (hard) data as coaching outcome measures; and for coaching scholars to pay attention to and explore non-significant effects.     

A systematic review of interventions to address workplace bias: What we know,what we don't,and lessons learned

Despite the extensive literature about the pervasiveness and impact of microaggressions in the workplace, little is known about what specific workplace interventions have been adopted to mitigate them and, for those adopted, whether the efforts are effective. Given the nature of this special journal issue, we originally sought to answer this call by focusing solely on workplace interventions targeting microaggressions. However, it became clear that the relative paucity of such interventions (as documented in the literature) necessitated that we cast a broader net. We therefore present the results of a systematic review of studies that evaluate the effectiveness of workplace interventions focused on subtle bias and/or its behavioral manifestations. The review identified only six papers that met the inclusion criteria of: 1) reporting a real-world workplace intervention with a goal of reducing subtle bias and/or behavioral manifestations and 2) including a systematic evaluation of attitude, awareness, and/or behavioral change. Multiple themes across the identified studies are summarized. The discussion addresses the dearth of well-documented interventions and examines lessons learned from existing interventions to inform the development of future training focused on microaggressions in order to contribute to long-lasting change.     

The 'new career' changes: Understanding and managing anxiety

Extensive changes in work structure and conditions have been widely noted, and many more are predicted. The impact on individuals of these changes is examined. This generally involves the expectation of diminished job/work security, and a requirement for individuals to demonstrate greater responsibility and autonomy in the workplace. The importance and meaning of work to individuals is explored from a psychoanalytic perspective. Particular attention is given to ways in which the predicted changes may create anxiety, when there is a threat to such a significant aspect of human activity. It is suggested that those involved in the counselling process in the workplace or in career guidance may need special awareness of these issues, and the ways that they may manifest in the workplace. The concept of 'containment' is examined as a helpful notion in considering intervention approaches     

Deep-level diversity and leadership

In the special issue on Diversity and Leadership (April 2010), the authors made a strong case for the importance of diversity in workplace leadership, rejected premature declarations that workplace discrimination is obsolete, and called for leadership theories that acknowledge and promote the value of diversity. We appreciate all authors' stressing that the glass ceiling still exists, not only for women but for other historically low-power groups as well. We also agree that modern theories of leadership can benefit immensely from increased participation by scholars and practitioners who are not Western, White, upper-class men (Chin, 2010).     

Effects of computer surveillance on perceptions of privacy and procedural justice

Electronic workplace surveillance is raising concerns about privacy and fairness. Integrating research on electronic performance monitoring, procedural justice, and organizational privacy, the author proposes a framework for understanding reactions to technologies used to monitor and control employees. To test the framework's plausibility. temporary workers performed computer/Web-based tasks under varying levels of computer surveillance. Results indicated that monitoring job-relevant activities (relevance) and affording those who were monitored input into the process (participation) reduced invasion of privacy and enhanced procedural justice. Moreover, invasion of privacy fully mediated the effect of relevance and partially mediated the effect of participation on procedural justice. The findings are encouraging for integrating theory and research on procedural justice and organizational privacy.     

Animal memory: Past, present and future

This paper introduces a special issue on animal memory and discusses progress made as a result of the present upsurge of interest in the topic, an upsurge that owes much to developments in human cognitive psychology and neuropsychology. Work reported over the last decade has shown that the memory capacity of (at least some) animals is larger—in terms both of number of items stored and of duration of retention—than might previously have been expected. Recent physiological investigations appear to have succeeded in reconciling the effect on memory of hippocampal lesions in humans and non-humans, and further work on the hippocampus may help establish the physical nature of the changes involved in setting up memories. Theoretical accounts of animal memory rely on concepts drawn from cognitive psychology, and various experimental approaches to one particular notion, that animals may rehearse recent information, are discussed. Finally, the research papers of this issue are introduced to show their place in the broad context of memory research.     

Knowledge Transfer in Organizations: Learning from the Experience of Others

In the introduction to this special issue of Organizational Behavior and Human Decision Processes on the psychological foundations of knowledge transfer in organizations, we argue that knowledge transfer is becoming increasingly important in organizations. Organizations that are able to transfer knowledge effectively from one unit to another are more productive and more likely to survive than those that are less adept at knowledge transfer. Although organizations are able to realize remarkable increases in performance through knowledge transfer, successful knowledge transfer is difficult to achieve. The articles in this special issue identify factors affecting knowledge transfer in organizations. These articles provide empirical evidence about effective mechanisms for transferring knowledge as well as about barriers to and facilitators of knowledge transfer. By focusing on the psychological processes that underlie knowledge transfer within a unit and between units within a firm, this special issue complements work in cognitive psychology on knowledge transfer at the individual level of analysis as well as work in strategy and organizational theory on knowledge transfer at the firm or industry levels of analysis. This special issue opens up the “black box” of knowledge transfer in organizations by providing new theory and empirical evidence on the psychological processes that are the foundations for knowledge transfer in organizations.     

Personality and Physical Health: An Introduction

This article provides a rationale for research on personality as a contributing factor in the development of physical disease. A brief history of major developments from the 1930s to the present is then provided. Special attention is given to shifts in conception regarding whether particular dispositions are related to specific physical disorders or whether these dispositions increase general illness susceptibility. The paper ends with a brief orientation to the other papers and commentaries in this special issue.     

Contemporary justice research: A new look at familiar questions

Research on organizational justice has flourished in the last 30 years. During that time, researchers have generally sought to answer three questions: (1) Why do people care about justice? (2) What affects justice judgments? and (3) What outcomes are associated with justice judgments? The papers in this special issue of Organizational Behavior and Human Decision Processes on organizational justice reflect how these three questions are explored in contemporary justice research. This introduction to the special issue considers how the papers represent trends and developments in current justice research. Several themes are identified: the role of justice in a broader model of group engagement, the empirical examination of justice as a moral virtue, the effect of social context on justice judgments, and the darker reactions to injustice. Thus, the special issue provides insight not only to familiar justice questions but also to the evolution of the field and its future direction.     

New nonlinear and dynamic avenues for the study of work and organizational psychology: an introduction to the special issue

ABSTRACT

Nonlinear and dynamic approaches are two main principles of complex systems. The work and organizational psychology field has recently applied these concepts to understand human behaviour at work. In this introductory paper, we describe how human behaviour at work can be understood from a nonlinear and dynamic perspective, developing and applying the advantages of this approach to continue moving beyond the frontiers of our knowledge. We focus on the theoretical, methodological, and epistemological implications of the nonlinear dynamic approach in the field. Then, we present the five papers included in this special issue. These papers have applied nonlinear and dynamic concepts to understand a wide range of phenomena: subordinates-supervisors relationships, team behaviour, deviant workplace behaviour, transformational leadership, and training transfer. Overall, these papers demonstrate the utility of nonlinear dynamics in our field and how we can create more time-sensitive and complex knowledge by paying special attention to when and how phenomena happen and how such phenomena interrelate over time.     

The aftermath of workplace violence among healthcare workers: A systematic literature review of the consequences

Workplace violence is an important health and safety issue. Healthcare workers are particularly at risk of experiencing workplace violence. Despite the research that was conducted in this domain, little is known about the consequences of being a victim of workplace violence, specifically in the healthcare sector. Therefore, this article aims to review the literature regarding the consequences of exposure to workplace violence in the healthcare sector. Sixty-eight studies were included in the review and they were evaluated according to 12 criteria recommended for systematic reviews. The studies identified seven categories of consequences of workplace violence: (1) physical, (2) psychological, (3) emotional, (4) work functioning, (5) relationship with patients/quality of care, (6) social/general, and (7) financial. Psychological (e.g., posttraumatic stress, depression) and emotional (e.g., anger, fear) consequences and impact on work functioning (e.g., sick leave, job satisfaction) were the most frequent and important effects of workplace violence. In conclusion, this paper recommends further research, particularly longitudinal studies, in order to better grasp the direct and indirect effects of workplace violence.     

Stereotype Threat in Applied Selection Settings: A Commentary

This commentary attempts to put the studies in this special issue in context. First, prior work by industrial-organizational psychologists on stereotype threat (ST) is briefly described. Second, the features differentiating the studies in this special issue from prior work on ST are outlined, and possible explanations for differences between the findings in these studies and prior work are discussed. Third, several methodological features of the studies in this issue are emphasized with the goal of influencing subsequent work on this topic. Finally, difficulties in using the ST experimental paradigm in applied settings are outlined, and possible strategies for examining threat in applied settings are examined.     

Bringing Psychological Safety to the Field of Human Development: An Introduction

Human development is characterized by individual agency to create change, to a greater or lesser extent depending on contextual circumstances. This special issue focuses on psychological safety as a construct that may help developmentalists understand the way that individual and contextual factors come together to limit or support agency to shape one’s development. This introduction to the issue on psychological safety frames this construct and the included articles through the lens of relational developmental systems theory. Specifically, authors explore psychological safety as a construct at the intersection of individual context. They use multiple methods and draw across disciplines to explore psychological safety in adolescence, during the transition to parenthood, in the workplace, and at the organizational level. Overall, findings suggest that additional research and practical focus on psychological safety may increase the likelihood that individuals may enact their agency to engage in opportunities and experiences that support human development.     

基于认知和情绪反应的工作场所无礼行为发展模型

无礼行为在工作场所中广泛存在, 但由于其强度低、意图模糊等特征, 从而使组织很难有效地甄别、预防或控制它。在总结工作场所无礼行为已有研究成果的基础上, 笔者展开了下列三方面的工作：首先, 厘清无礼行为与其他相关不良行为的概念边界; 其次, 梳理了工作场所无礼行为的相关理论模型的发展进程, 主要介绍情绪认知评价理论模型、情感事件理论模型和无礼行为的情绪反应模型; 最后, 基于目前研究存在的问题和不足, 主张建构一个以认知和情绪反应为中介, 以社会文化、人格和组织因素为调节变量的无礼行为的模型, 并建议未来的研究运用纵向实验设计的方法来确定各变量之间的因果走向, 以求进一步丰富、完善和深化无礼行为的发展机制模型。     

Electronic Performance Monitoring: A Laboratory Investigation of the Influence of Monitoring and Difficulty on Task Performance, Mood State, and Self-Reported Stress Levels

Increases in the sophistication of workplace computerization has provided modern-day managers with superior tools, such as electronic performance monitoring (EPM), with which to supervise their employees. Expanding on studies by Aiello (e. g., Aiello, 1993), the present study aimed to examine EPM in a social facilitation framework, exploring not only the relationship with task performance and stress, but also with an individual's subjective mood state. Thirty-three female and 15 male university students were required to solve a series of anagrams via a purpose-built computer program. Both the difficulty of the anagrams (easy or difficult) and the presence of monitoring (present or absent) were varied for each participant. Results indicated that the visual presence of EPM resulted in an easy task being performed with greater proficiency and a difficult task being performed with less proficiency. When participants were attempting to solve an easy task, the presence of EPM resulted in a participant's mood state becoming significantly more positive; whereas when solving a difficult task, EPM caused a more negative mood state. Similarly, it was found that a higher level of subjective stress was experienced when EPM was present, as opposed to absent. when individuals were performing a difficult task. The implications for the workplace applications produced by this study are discussed.     

Alter-Standardizing Clinical Trials: The Gold Standard in the Crossfire

ABSTRACT

The international landscape of medical research is in the midst of a process of diversification and change. The randomized controlled trial (RCT), long considered the global gold standard for clinical research, has become increasingly contested and is partly replaced by alternative methodologies, standards and forms of evidence. The contours of mainstream medical research are changing as a result. Regulatory paradigms and standards are, literally, being rewritten, at a global level. The evidence-based medicine (EBM) hierarchy of evidence is redefined. This special issue explores these developments through the concept of ‘alter-standardization’. The term refers to the processes, controversies and negotiations through which multiphase RCTs and the EBM system are challenged and gradually superseded by alternative methodological and regulatory forms and standards. This special issue examines the conceptual, practical and theoretical implications of these changes, and the ways in which these transformations influence the situation and possibilities of patients, knowledge producers, physicians, large pharmaceutical corporations, smaller biotech companies, as well as regulatory bodies, civil societal organizations and national health care systems. The articles in this special issue make use of comparative and historical perspectives that focus on scientific, social, economic and regulatory developments in the European Union, China, India, Japan, Argentina, the UK and the USA. They show that the alter-standardizing of clinical trials arises in a pluralistic way, that is driven by a variety of often conflicting factors, developments and expectations. These changes reflect a broad transformation in the culture and politics of biomedicine today, with implications for the ways in which new medicinal products, devices, procedures and technologies are developed, approved for clinical use, sold to consumers, and licensed by health care systems.     

Computer-Based Performance Monitoring and Productivity in a Multiple Task Environment

Computer-based performance monitoring (CPM) provides managers with the ability to continuously, and unobtrusively, monitor the work performed by their employees. This paper examines the impact that CPM has on productivity when people are monitored on only a portion of the work that they perform. In a simulated work setting, subjects worked on two computerized tasks, and were led to believe that their work on one, both, or none of the tasks would be electronically monitored. People who were monitored only on a relatively simple task tended to work at a faster rate on both their monitored and non-monitored tasks, in comparison to people who were not monitored at all. People who were monitored only on a task that was more moderate in level of difficulty did not work any faster or more accurately than people who were not monitored. The results of the current study suggests that under certain conditions, employees may not discriminate between monitored and non-monitored work. Recommendations are offered to managers who are considering implementing CPM in their workplace.     

Introduction to Michotte's heritage in perception and cognition research

Several decades after Michotte's work was published, it continues to inspire current research in perception, cognition, and beyond. In this special issue we pay tribute to this heritage with a collection of empirical and theoretical papers on amodal completion and the perception of causality, two areas of research within which Michotte's work and ideas have had a lasting influence. As a background to better understand the remaining papers, we briefly sketch Michotte's life and work and the scope (in breadth and in depth) of his impact. We then review Michotte's seminal contributions to the areas covered in this special issue, some of the major research discoveries and themes in the intervening decades, and the major open questions and challenges we are still facing. We also include a sneak preview of the papers in this special issue, noting how they relate to Michotte's work and to each other. This review shows both how much influence Michotte has had on contemporary perception and cognition research, and how much important work remains to be done. We hope that the papers in this special issue will serve both to celebrate Michotte's heritage in this respect, and to inspire other investigators to continue the projects he began.     

Applied and Translational Research on Trauma‐Responsive Programs and Policy: Introduction to a Special Issue of the American Journal of Community Psychology

The special issue highlights work across systems that include child welfare, education, juvenile justice and health, as well as agencies serving adults who are at‐risk for high levels of childhood and adult trauma exposure. While articles appearing in the special issue are not divided equally across these systems, they cover important and overlapping concepts within each. Some articles span more than a single system or domain of research, whereas others fit primarily within single area or domain. Articles provide new insights from research on practices, programs, and policies that help to transform systems so they are increasingly more responsive to the needs of vulnerable populations.