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1.
We hypothesized that being promoted to a supervisory position leads to a reduction in subsequent absence spells and time lost in absences, and that the higher the supervisory level, the more pronounced its negative effect on subsequent absence behaviour. We tested our hypotheses by analysing the government records of 51,974 school teachers in the years 2000 and 2001. Controlling for potential confounding variables, we found that relative to rank‐and‐file teachers, the higher the level of the supervisory position that a teacher was promoted to, the more pronounced the year‐to‐year decline in either absence spells or time lost in absences. As hypothesized, for most of the supervisory positions examined, the size of their effect on absence behaviours was lower for veterans than for the newly appointed.  相似文献   

2.
Theoretical models suggest that attitudes toward an employer's drug testing policy affect organizational climate and employee behavior, but empirical evidence has been scarce with limited external validity. Based on 66 manufacturing employees' questionnaire responses, attitudes toward drug testing significantly correlated with attitudes toward top management (r = +.39), support for employee safety (r = +.34), turnover intentions (r = –.31), and other variables. Although these data support a link between attitudes toward drug testing and employee withdrawal, they cannot address the issue of causality. Results suggest that perceived invasion of privacy is more strongly related to climate perceptions and turnover intentions than is perceived fairness.  相似文献   

3.
Studies have shown information specifying some affordances may be faster or easier to perceive than others. This article investigates the effect of affordance perception on the time taken to initiate and perform an action. In particular it focuses on how action timing varies as a function of a continuum of afforded action, that is, around an action-boundary. In Experiment 1, participants made judgments regarding whether they could fit a small ball through a series of different size apertures. Judgments were quick and accurate at the extremes of the affordance scale; however, at the perceived action-boundary longer, more variable initiation times (ITs) were observed. Trials repeated over 3 consecutive days revealed a systematic change in the IT distribution and demonstrated that IT is highly sensitive to changes in location of the perceived action-boundary. In Experiment 2 effects of action-scaling were observed on IT and movement time of afforded actions: around the perceived action-boundary the afforded action took longer to be both perceived and acted upon. The results highlight that affordance perception influences not only action selection and preparation but also the action itself. The findings are discussed in terms of the informational basis of action responses.  相似文献   

4.
Much past research on employee positive affective displays have explored their antecedents using a single level of analysis. The present study extends previous research by capturing the complex phenomenon of employee affective displays from a multilevel perspective. We used an event-sampling methodology to address a gap in the literature by examining affective displays at the intra-individual level and inter-individual level. Results based on 67 postal clerks completing 420 transactions in post offices in Taiwan show that customer negative affective displays were negatively correlated with employee positive affective displays. Moreover, employee perceived instrumental supervisory support had a cross-level moderating effect on the within-individual relationship between customer-displayed negative emotions and employee-displayed positive emotions. Specifically, those with perceived higher levels of instrumental supervisory support tended to express friendlier emotions while interacting with unhappy or angry customers than those with perceived lower levels of instrumental supervisory support. At the inter-individual level, results show that employee perceived emotional supervisory support was positively related to their affective displays at the aggregated employee level.  相似文献   

5.
Abstract

This research was designed to determine the extent to which employee health and performance are predicted by lifestyle and stress. Data were collected from 345 employees working in a variety of organizations in southern California. Additionally, supervisors evaluated the work performance of the participating employees whom they directly supervised, and company records of employee health care costs were obtained. Hierarchical multiple regression analyses revealed (a) that physical lifestyle (i.e., exercise pattern, eating habits, and general health practices) predicted unique variance in vitality and positive well-being; (b) that psychosocial lifestyle (i.e., social relations, intellectual activity, occupational conditions, and spiritual involvement) predicted unique variance in vitality, positive well-being, anxiety, depression, lack of self-control, and somatic complaints; (c) that employee stress predicted unique variance in vitality, positive well-being, anxiety, depression, physician visits, somatic complaints, illness absences, and supervisory ratings of job performance, absenteeism and tardiness; (d) that physical lifestyle buffered the adverse consequences of stress for anxiety, depression, physician visits, and company health care costs; and (e) that there was a Physical x Psychosocial Lifestyle interaction for anxiety, depression, and lack of self-control. However, the employee lifestyle factors were not related to supervisory ratings of performance at work. The findings have direct implications for organizational health programs and policies.  相似文献   

6.
We expand organizational socialization research by integrating social exchange theory, specifically leader–member exchange (LMX), as an important mediator in explaining newcomer attachment to the job, occupation, and organization. Using temporally-lagged data from 213 newcomers across 12 telemarketing organizations, we found that newcomer perceptions of LMX mediate the association between supervisory socialization tactics (i.e. supervisory job-focused advice, guidance, and role modeling) and occupational identification as well as between supervisory socialization tactics and perceived person-organization fit – but not between supervisory socialization tactics and job satisfaction. Our study specifies (1) LMX as a compelling mediating mechanism within the new employee ‘on-boarding’ process and (2) the immediate supervisor as an important relational source for newcomer attitudes.  相似文献   

7.
In three studies, we examined the role of distrust and perceived threat in intentions to engage in normative and violent non-normative collective action. A field-based qualitative study of 35 pro-democracy protestors during the 2019 Hong Kong Anti-Extradition protests revealed that perceived threat to Hong Kong values alongside distrust of political institutions spurred collective action engagement and support for defensive violent collection action. In Study 2, a questionnaire (N = 639) testing pro-democracy action intentions demonstrated direct paths on both normative and violent collective action intentions from distrust and threat. In Study 3 (N = 133), experimental trust and threat manipulations demonstrated a significant association between distrust and threat on violent collective action intentions and acceptance, and a significant interaction on acceptance of violent collective action. Our results reveal the importance of distrust and threat in attitudinal support for, and engagement in, collective action and their role in transitioning from non-violent to violent collective action.  相似文献   

8.
Past empirical evidence has indicated that employee affective delivery can influence customer reactions (e.g., customer satisfaction, service quality evaluation). This study extends previous research by empirically examining mediating processes underlying the relationship between employee affective delivery and customer behavioral intentions. Data were collected from 352 employee-customer pairs in 169 retail shoe stores in Taiwan. Results showed that the influence of employee affective delivery on customers' willingness to return to the store and pass positive comments to friends was indirect through the mediating processes of customer in-store positive moods and perceived friendliness. The study also indicated that employee affective delivery influences customers' time spent in store, which, in turn, influences customer behavioral intentions.  相似文献   

9.
Due to the absence of a human driver, the introduction of fully automated vehicles (FAVs) may bring new safety challenges to the traffic system, especially when FAVs interact with vulnerable road users such as pedestrians. To ensure safer interactions between pedestrians and FAVs, this questionnaire-based study aims to understand Australian pedestrians’ intention to engage in risky road-crossing behaviors when they interact with FAVs vs. human-driven vehicles (HDVs). A 2 × 2 between-subject design was utilized, in which two risky road-crossing scenarios were designed and took into account the vehicle type (FAV vs. HDV) and vehicle speed (30 km/h vs. 50 km/h). A total of 493 participants (aged 18–77) were randomly assigned to one of the four experimental conditions and completed an online questionnaire based on the extended Theory of Planned Behavior (TPB). This questionnaire measured pedestrians’ intentions to cross the road in the assigned scenarios as well as the motivational factors behind these intentions in terms of attitude, subjective norm, perceived behavioral control, perceived risk and trust in the vehicle. The results show that pedestrians had significantly higher intentions to cross the road in front of approaching FAVs than HDVs. Participants also reported a lower risk perception of crossing in front of FAVs and greater trust in this type of vehicle. Attitude, subjective norm, and perceived behavioral control were significant predictors of intentions to engage in risky road-crossing behavior. Findings of this study provide important implications for the development and implementation of FAVs in the future road transport system.  相似文献   

10.
In contrast to everyday use of the term discrimination, we propose that discrimination can be appraised as either illegitimate or legitimate, and a comprehensive analysis of responses to discrimination needs to account for both ways of experiencing discrimination. We examine how perceived pervasiveness of discrimination and legitimacy appraisals affect group commitment among women in academia (Study 1) and tobacco smokers facing an upcoming smoking ban (Study 2). We found support for our hypothesis that legitimacy of discrimination appraisals moderates the effect of pervasiveness of discrimination. In both studies, group identification and collective action intentions were undermined most when the ingroup claimed that discrimination against them was legitimate and discrimination was perceived as pervasive. In both studies, group identification mediated the effects on collective action intentions. The results highlight the important role of legitimacy appraisals in understanding disadvantaged group members' responses to discriminatory treatment. Copyright © 2010 John Wiley & Sons, Ltd.  相似文献   

11.
To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with additional performance criteria: counterproductive work behaviors (CWBs) and organizational citizenship behaviors (OCBs). Results indicate that more frequent supervisory use of EPM is associated with better task performance and OCB. However, supervisory use of EPM was not significantly related to CWB.  相似文献   

12.
The distinction between desires and intentions   总被引:1,自引:0,他引:1  
Within attitude theory the concepts of desires and intentions are not differentiated but are often treated as synonyms. However, we argue that there are theoretical reasons for distinguishing between desires and intentions, and we articulate three main criteria, perceived performability, action‐connectedness, and temporal framing, that differentiate between the two constructs. Two studies are reported to test the distinction. Study 1 (n = 188) revealed that desires, compared to intentions, are less performable, are less connected to actions, and are enacted over longer time frames. Study 2 (n = 249) showed, among other things, that the perceived feasibility for actions that are desired and intended is higher than for those that are only desired, but only when the action refers to relatively short time frames (i.e. 1 week or 4 weeks vs. 4 months). The findings are discussed in the light of the distinction between intentions and desires and the role that they play in individual decision making. Copyright © 2004 John Wiley & Sons, Ltd.  相似文献   

13.
We examined the relationships of role clarity and organization‐based self‐esteem with 4 dimensions of commitment to supervisors and organizations (affective, normative, perceived high sacrifice, perceived lack of alternatives) and turnover intentions. Confirmatory factor analyses supported the hypothesized 8‐factor model of commitment. Structural equation modeling analyses revealed that role clarity was positively related to affective, normative, and perceived high sacrifice supervisory commitment; while it was not related to organizational commitments. Organization‐based self‐esteem was positively associated with affective commitment to organizations and supervisors; it was also negatively associated with the lack of alternatives component of supervisory and organizational commitment. Finally, the affective and high‐sacrifice dimensions of supervisory commitment related to turnover intentions via parallel forms of organizational commitment.  相似文献   

14.
The present research examined emotions as predictors of opposition to policies and actions of one's country that are perceived to be illegitimate. Two studies investigated the political implications of American (Study 1) and British (Study 2) citizens' anger, guilt, and shame responses to perceived harm caused by their countries' occupation of Iraq. In both studies, a manipulation of pervasive threat to the country's image increased participants' shame but not guilt. The emotions predicted political action intentions to advocate distinct opposition strategies. Shame predicted action intentions to advocate withdrawal from Iraq. Anger predicted action intentions to advocate compensation to Iraq, confrontation of agents responsible, and withdrawal from Iraq. Anger directed at different targets (ingroup, ingroup representative, and outgroup representative) predicted action intentions to support distinct strategies (Study 2). Guilt did not independently predict any political action intentions. Implications for the study of political action and emotions in intergroup contexts are discussed.  相似文献   

15.
During the COVID-19 pandemic, teachers in the United States, an already at-risk occupation group, experienced new work-related stressors, safety concerns, and work-life challenges, magnifying on-going retention concerns. Integrating the crisis management literature with the unfolding model of turnover, we theorize that leader actions trigger initial employee responses but also set the stage for on-going crisis response that influence changes in teachers' turnover intentions. We apply latent growth curve modelling to test our hypotheses based on a sample of 617 K-12 teachers using nine waves of data, including a baseline survey at the start of the 2020–2021 school year and eight follow-up surveys (2-week lags) through the Fall 2020 semester. In terms of overall adaptation, teachers on average, experienced an increase in work-life balance and a decrease in turnover intentions over the course of the semester. Results also suggest that district and school leadership provide unique and complementary resources, but leader behaviours that shape initial crisis responses do not similarly affect employee responses during crisis, contrary to theory. Instead, teachers' adaptive crisis response trajectories were triggered by continued resource provision over the semester; increasing provision of valued resources (i.e., continued refinement of safety practices) and improvements in work-life balance prevented turnover intentions from spiralling throughout the crisis. Crisis management theory and research should continue to incorporate temporal dynamics and identify factors that contribute to crisis response trajectories, using designs and analyses that allow for examination as crises unfold in real time.  相似文献   

16.
This study examined self-esteem as a mediator of the relationship between perceived discrimination, employee intentions to quit, and affective organisation commitment. A convenience sample of 414 South African employees were participants (female?=?44.9%; black?=?42.3%; 38.2% between the age of 26 and 35). Of the participants, 72.7% were from the private sector. The employees completed measures of self-esteem, perceived discrimination, and affective organisation commitment. We utilised Structural Equation Modelling to determine the direct and indirect effects of self-esteem on employee attitudes, affective organisation commitment, and intentions to quit. Findings indicate that high self-esteem scores predict affective organisation commitment by ameliorating a sense of work-place discrimination. This is influenced by race, ethnicity, and gender. By contrast, low self-esteem scores predicted high intensions to quit due to perceived work-place discrimination. As such, high self-esteem is important for the reduction of the perceived work-place discrimination effects on affective organisation commitment and for job retention among workers of a society with a history of race-based civil strife.  相似文献   

17.
We tested, in three studies, whether the generalization of contact effects from primary to secondary outgroups—the secondary transfer effect (STE)—occurs for collective action. The results supported a serial mediation model: contact with immigrants by advantaged group members (Italians: Study 1, N = 146, 121 females, Mage = 28.31 years; Study 3, N = 406, 239 females, Mage = 36.35; British people, Study 2, N = 160, 113 females, Mage = 32.31) was associated with lower perceived moral distance toward primary outgroups, which in turn was associated with more positive attitudes and greater collective action intentions toward primary outgroups, and lower perceived moral distance toward secondary outgroups. Lower perceived moral distance toward secondary outgroups and stronger collective action intentions toward the primary outgroup were associated with higher collective action intentions toward secondary outgroups (results were inconsistent for attitudes). We discuss the findings with a focus on how a consideration of perceived moral distance extends current theorizing, and the relevance of generalized prejudice for the STE.  相似文献   

18.
The aim of this study was to examine whether vandalism, bullying, and truancy among pupils at school are associated with absence due to illness among teachers. Data on such problem behaviour of 17,033 pupils in 90 schools were linked to absence records of 2364 teachers. Pupil reported vandalism and bullying at the school-level were associated with teachers' short-term (1- to 3-day) absences. Cumulative exposure to various forms of pupils' problem behaviour was associated with even higher rates of short-term absences among teachers. No association was found between pupils' problem behaviour and teachers' long-term (>3-day) absences. In conclusion, there seems to be a link between pupils' problem behaviour and teachers' short-term absence due to illness. Further work should determine whether problem behaviour is a cause or a consequence of absences or whether the association is noncausal.  相似文献   

19.
A proposed theory of planned behavior, an extension of Ajzen and Fishbein's (1980, Understanding attitudes and predicting social behavior. Englewood-Cliffs, NJ: Prentice-Hall) theory of reasoned action, was tested in two experiments. The extended theory incorporates perceived control over behavioral achievement as a determinant of intention (Version 1) as well as behavior (Version 2). In Experiment 1, college students' attendance of class lectures was recorded over a 6-week period; in Experiment 2, the behavioral goal was getting an “A” in a course. Attitudes, subjective norms, perceived behavioral control, and intentions were assessed halfway through the period of observation in the first experiment, and at two points in time in the second experiment. The results were evaluated by means of hierarchical regression analyses. As expected, the theory of planned behavior permitted more accurate prediction of intentions and goal attainment than did the theory of reasoned action. In both experiments, perceived behavioral control added significantly to the prediction of intentions. Its contribution to the prediction of behavior was significant in the second wave of Experiment 2, at which time the students' perceptions of behavioral control had become quite accurate. Contrary to expectations, there was little evidence for interactions between perceived behavioral control and the theory's other independent variables.  相似文献   

20.
Research has shown limited support for the notion that perceived effectiveness of collective action is a predictor of intentions to engage in collective action. One reason may be that effectiveness has been in terms of whether the action will influence key decision makers. We argue that the effectiveness of collective action might be judged by other criteria, such as whether it influences third parties, builds an oppositional movement, and expresses values. Two hundred and thirty one attendees at a rally rated the effectiveness of the rally and their intentions to engage in future collective action. For those participants who were not members of an organization, intentions were linked to the perceived effectiveness of the rally in expressing values and influencing the public. For those who were members of an organization, intentions were linked only to the effectiveness of the rally in building an oppositional movement.  相似文献   

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