基于胜任特征模型的人力资源开发

基于胜任特征模型（CompetencyModel）的探索,建立新型的人力资源开发与管理体系,是上世纪70年代以来,组织行为学和人力资源管理理论研究的前沿课题之一。文章主要介绍作者及其领导的课题组自80年代以来,基于我国社会经济转型时期和文化背景的差异,在不同行业的胜任特征模型的建构、及其相关的领导行为研究方面的探索和发现。由于胜任特征模型也是人力资源开发和应用方面的热点问题,文章还介绍了胜任特征模型在国内人力资源开发、管理体系建设实践应用方面的进展。并对于未来开展本领域的理论研究和实践应用提出了建议     

工作分析发展动态研究

工作分析是人力资源管理系统的基石,社会和组织环境的变化给工作分析带了巨大挑战。本文首先介绍了传统的工作分析系统;接着对近年来工作分析研究的新进展进行了介绍,包括未来和战略导向的工作分析,工作分析与胜任力特征的结合,工作分析结果的信度研究。同时,讨论了其对传统工作分析的补充,并介绍了其在国内研究中的应用。     

职业生涯模型、测量及相关研究

胜任特征被视为个体在快速变化的现代社会中获得生涯成功的关键能力,是近年来国内外工业与组织心理学领域的一个新焦点。这篇文章回顾了胜任特征提出的背景,阐述了胜任特征与胜任特征模型的含义,与大五人格概念之间的异同,以及胜任特征与职业成功、组织承诺、感知到的职业生涯管理、工作满意度之间的关系机制。最后,对胜任特征现今存在的一些问题进行了陈述,并指明了未来研究的方向。     

创业精神模型的构思与测量研究进展

文章概括了创业精神的核心特征--创新性、冒险性和主动性,并将相关研究归纳为个体、组织和社会三个层面.文章在对创业精神构思的理论视角--特质观、胜任力观、文化观和社会网络观的评述基础上,总结了创业精神模型的维度及测量方法,并提出了未来研究方向.     

心理学专业研究生胜任特征模型的建立

该研究通过关键事件访谈法和专家访谈法对14名心理学专业优秀导师以及博士生进行访谈,通过编码初步提取了心理学专业研究生的17项胜任特征。再根据上述胜任特征编制《心理学专业研究生胜任特征问卷》,并在全国范围内针对心理学专业导师、博士生以及硕士毕业生发放,最终建立心理学专业研究生的11项胜任特征模型。结果发现,心理学专业研究生的胜任特征模型包括：领悟能力、综合分析、坚持性、主动性、计划与组织、执行力、自我监控、道德与诚实、尽责性、团队合作和本领域的承诺。     

培训需求评价的研究概况

本文对近年发展起来的培训需求评价的理论和方法进行了介绍和评述,强调了需求评价对培训整体设计和目标确定的特殊作用。对常用的评价工具和技术作了简单评述,并着重介绍了基于培训意图的评价方法,组织气氛、知识技能、个人特征评价等方面的研究新趋势和胜任特征分析方法的特殊意义。     

组织公民行为理论及其应用研究

组织公民行为是近年来组织行为学领域中深受关注的内容之一。该对近几年国内外关十组织公民行为的研究进行了综述,首先介绍了组织公民行为产生的背景,其次简要论述了组织公民行为的理论框架,包括组织公民行为的作用、特征维度、影响因素等,接着分析了组织公民行为的结构和测量,最后对组织公民行为的应用研究及其未来发展趋势作了简单的讨论。     

高级营销经理胜任特征的实证研究

该研究采用胜任特征研究技术,对国内12个行业、20家企业的136名高级营销经理进行了研究,结果表明：1）我国高级营销经理胜任特征模型由成就导向、主动性、顾客服务导向、影响力、团队合作、团队领导、分析式思考、自信心、灵活性、组织承诺、关系建立等11项胜任特征组成。2）所建构的胜任特征模型对于我国的高级营销经理具有较好的通用性。3）《高级营销经理胜任特征调查问卷》与被试的工作业绩具有高相关,可预测其工作绩效,且具有较好的信度和效度。     

管理胜任特征与工作绩效关系研究

本研究以情景评价为基础,对管理胜任特征与工作绩效间的关系进行了探讨。结果表明：管理胜任特征在职位层次和性别上存在显著差异;管理胜任特征指标对工作绩效维度的预测效应不同,关系胜任特征是人际促进和工作奉献的有效预测指标,问题解决特征主要对任务绩效和人际促进有预测力．而诚信责任特征则更多的影响管理者的工作奉献。研究为理解管理胜任特征与绩效间的关系提供了实证支持。     

中层管理者研究现状及未来展望

在过去传统的管理学研究当中,学者们主要关注高层管理者和基层员工。近十多年来,中层管理者吸引了越来越多研究者的关注。本文在系统梳理国外有关中层管理者研究文献的基础上,首先对中层管理者的界定进行回顾并归纳了他们在组织中的主要特征;进而从向上和向下两个方面分析了中层管理者在组织中的影响作用,并从个体、群体、组织和环境四个层面总结了影响中层管理者角色作用发挥的主要因素;最后探讨了该领域未来的研究方向。     

Easing the Inferential Leap in Competency Modelling: The Effects of Task‐related Information and Subject Matter Expertise*

Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice–science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between‐job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality of competency inferences was higher among a variety of job experts in a real organization. Finally, Study 3 showed that blending competency modeling efforts and task‐related information increased both interrater reliability among SMEs and their ability to discriminate among jobs. In general, this set of results highlights that the inferences made in competency modeling should not be taken for granted, and that practitioners can improve competency modeling efforts by incorporating some of the methodological rigor inherent in job analysis.     

THE PRACTICE OF COMPETENCY MODELING

The purpose of this article is to define and explain a trend that has caused a great deal of confusion among HR researchers, practitioners, and consumers of HR-related services: competency modeling. The Job Analysis and Competency Modeling Task Force, a work group jointly sponsored by the Professional Practice Committee and the Scientific Affairs Committee of the Society For Industrial and Organizational Psychology, has recently concluded a 2-year investigation into the antecedents of competency modeling and an examination of the current range of practice. Competency modeling is compared and contrasted to job analysis using a conceptual framework (reflected in a 10-dimension Level of Rigor Scale) that practitioners and researchers may use to guide future work efforts, and which could be used as a basis for developing standards for practice. The strengths and weaknesses of both competency modeling and job analysis are identified and, where appropriate, recommendations are made for leveraging strengths in one camp to shore-up weaknesses in the other.     

DOING COMPETENCIES WELL: BEST PRACTICES IN COMPETENCY MODELING

The purpose of this article is to present a set of best practices for competency modeling based on the experiences and lessons learned from the major perspectives on this topic (including applied, academic, and professional). Competency models are defined, and their key advantages are explained. Then, the many uses of competency models are described. The bulk of the article is a set of 20 best practices divided into 3 areas: analyzing competency information, organizing and presenting competency information, and using competency information. The best practices are described and explained, practice advice is provided, and then the best practices are illustrated with numerous practical examples. Finally, how competency modeling differs from and complements job analysis is explained throughout.     

管理胜任力特征分析:结构方程模型检验

管理胜任力特征分析是人事选拔与评价的重要内容之一。本研究在运用基于胜任力的职位分析并总结国内外有关文献的基础上,编制了管理综合素质评价量表,并运用此量表调查了220名中高层管理者,采用因素分析和结构方程模型检验企业高级管理者胜任力特征的结构。结果表明,管理胜任力特征结构由管理素质和管理技能等两个维度构成,但在维度要素及其关键度上,职位层次间存在显著差异。本研究为管理职位的测评选拔提供了新的理论依据。     

Socioanalytic theory and work behavior: Roles of work values and political skill in job performance and promotability assessment

Socioanalytic theory postulates that job performance ratings are predicted by basic social motives moderated by social competency. The two motives are the motive to get along with others and the motive to achieve status and power. The present two-study investigation assessed these motives as work values and collected supervisors' job performance and promotability assessments. Social competency was assessed as political skill at work. The results provided strong and consistent support for the hypotheses, thus providing a more direct test of socioanalytic theory and extending it to demonstrate effects beyond overall job performance ratings on contextual performance and promotability assessments. Contributions and implications of these results, strengths and limitations, directions for future research, and practical implications are discussed.     

Revealing Hidden Curvilinear Relations Between Work Engagement and Its Predictors: Demonstrating the Added Value of Generalized Additive Model (GAM)

Previous studies measuring different aspects of the quality of life have, as a rule, presumed linear relationships between a dependent variable and its predictors. This article utilizes non-parametric statistical methodology to explore curvilinear relations between work engagement and its main predictors: job demands, job control and social support. Firstly, the study examines what additional information non-linear modeling can reveal regarding the relationship between work engagement and the three predictors in question. Secondly, the article compares the explanatory power of non-linear and linear modeling with regard to work engagement. The generalized additive model (GAM), that makes possible non-linear modeling, is compared with the widely used simply linear generalized linear model (GML) procedure. Based on the survey data (N = 7,867) collected in eight European countries in 2007, the article presents the following main results. GAM clearly fitted the data better than GLM. All investigated job characteristics had curvilinear relationships with work engagement, although job demands and job control relationships were almost linear. Social support had a clear U-shaped curvilinear connection to work engagement. Interactions between the three job characteristics were also found. Interaction between job demands and social support was curvilinear in shape. Finally, GAM proved to be a more practical and efficient tool of analysis than GLM in situations where there are reasons to assume curvilinear relationships, complex interactions effects between predictors.     

The Influence of Emotional Dissonance on Subjective Health and Job Satisfaction: Testing the Stress–Strain–Outcome Model

We adopted the stress–strain–outcome model ( Koeske & Koeske, 1993 ) to examine the influence of work stressors on subjective health and job satisfaction among Chinese service employees. Two independent studies were reported. In the first study, 271 employees provided cross‐sectional data on work characteristics, emotional dissonance, work strain, and job satisfaction. Structural equation modeling showed that work characteristics were related to emotional dissonance, which, in turn, was associated with work strain, with the latter eventually predicting job satisfaction. Study 2 was a 3‐month longitudinal survey with a separate sample of 155 call‐center and retail‐shop representatives. Longitudinal data showed that emotional dissonance at Time 1 significantly predicted work strain at Time 2, which predicted job satisfaction at Time 2.     

Measuring adaptability demands of jobs and the adaptability of military and civilians

Jobs within the military and in civil society differ in character and requirements. It is assumed that differences in job types both within civil and military domains require different dimensions of adaptability competency. The present study investigates this assumption. The Dutch Adaptability Dimensions And Performance Test (D-ADAPT) was used to measure both the adaptability demands of jobs, and of self-assessed adaptability competency of employees. In addition, the predictive value of certain personality traits (openness, neuroticism, and conscientiousness) and other relevant personal characteristics (cognitive flexibility, learning goal orientation) on various adaptability dimensions was explored. Military personnel were found to estimate their adaptability competency as higher than civilians did. With respect to the civilian jobs, the adaptability demands varied across job types. This was not found in the set of military jobs, possibly due to a smaller variety of jobs included. This study also shows that a variety of personal characteristics predict different dimensions of adaptability. Cognitive flexibility was found to be the best predictor for adaptability in general. Openness turned out to be a good predictor within the civilian group, whereas neuroticism was a better predictor within the military group. Results of this study contribute to a better understanding of work adaptability and influencing personality characteristics. Practical implications for selection and training of personnel can be derived, based on the acquisition of adaptability competency that matches the type of job.     

工作绩效的结构及其与胜任特征的关系

本研究旨在验证党政领导干部对下级工作绩效评定的结构,并探讨其与胜任特征之间的关系。两个省市的450名党政领导干部完成了对自己下级的工作绩效和胜任特征的评定。结果表明,评定下级干部工作绩效的两因素结构,即任务指向和个人素质,得到了验证;分别以工作绩效的两个二阶因素为因变量,以胜任特征的七个维度为预测变量进行逐步回归分析,胜任特征可以解释工作绩效的“才”和“德”成分54．5％和55．3％的变异。胜任特征和工作绩效中“德”和“才”的成分之间存在复杂的关系,既可以相互促进,也可以交互抑制。文中还对这一结果的含义及本土化研究的意义进行了深入讨论。