web‐assisted vocational test interpretation

Despite the increasing availability of online counseling services, many questions remain unanswered. This study compared the effectiveness of a specific employment counseling activity, vocational interest inventory interpretation, across 3 delivery modalities: (a) online text chat; (b) online text chat with video cues; and (c) traditional, face‐to‐face interpretation. The difference in ratings of session value between text chat with video and face‐to‐face modalities was not significant; both were rated significantly higher than text chat alone. The results provide tentative support for online delivery of vocational test interpretation if video cues are available but suggest caution with use of text chat alone.     

Does Avatar Appearance Matter? How Team Visual Similarity and Member–Avatar Similarity Influence Virtual Team Performance

This multimethod study investigated how avatar appearance influences virtual team performance. This study is the first to integrate the framework of social identity model of de‐individuation effects (SIDE) and Self‐Identification theory, using “morphing” techniques. Results were obtained from a 2 (team visual similarity: dissimilar vs. similar team avatars) × 2 (member–avatar similarity: cartoon avatars vs. avatar similar to self) experiment (N = 240). The findings indicated that teams using “morphed team avatars,” which combined both a high degree of team visual similarity and member–avatar similarity in their appearances, performed best on the task, and showed greater social attraction than teams in the other conditions. Moreover, content analysis of the chat conversations revealed that these teams interacted more strategically and expressed a greater motivation to solve the task.     

Implications of Technology for Social and Emotional Communication

Abstract

Communication technologies are transforming school psychology training and professional practices. To determine the effect of various communication technologies, this exploratory study contrasted three different communication modalities, including the receipt of messages via video, audio, and text. School psychology students were randomly assigned to those three conditions and asked to interpret the emotional intensity of a message conveyed in a case study concerning sexual and psychological abuse. Results showed different response patterns under the various conditions. Members of the group reading a text of the case study rated the emotional intensity as more extreme than did the members of the video and audio groups, both of whom had nonverbal affective information available to them. Practical implications for training and practice are discussed.     

In‐court versus out‐of‐court testimonies: Children's experiences and adults' assessments

The study examined the effects of different presentation modes on child witnesses' experiences and adults' perception and assessments of the same witnesses. Child witnesses (N = 108) were interviewed about an event that they had either experienced or imagined. Adult mock jurors (N = 240) watched the children's testimonies live, via two‐way closed‐circuit television (CCTV), or via a pre‐recorded video. The results showed that the live observers perceived the children in more positive terms than did the two‐way CCTV observers, who in turn perceived the children in more positive terms than did the video observers. Briefly, it seems as the more proximal the presentation mode, the more positive the observers' perception. Somewhat in contrast to these results, a significantly smaller proportion of the children who testified on video stated that they were nervous, compared to the children who testified live or via two‐way CCTV. Copyright © 2009 John Wiley & Sons, Ltd.     

Motivational cues: The role of perceived senders' self‐control ability in raters' deception judgements

Previous studies have found that senders' personal traits may be used by others to make judgements about the senders' truthfulness. Two studies were conducted to examine whether perceived self‐control ability has an effect on deception judgement. Perceived self‐control was hypothesized to act as a motivational cue that participants would use to assess the sender's motivation to lie, which in turn would influence their deception judgement. Results revealed that when participants assessed the sender as having higher self‐control ability, they would consider the sender to be less motivated to lie in daily life (Study 1), and judge the sender more truthful in a text‐based deception judgement task (Study 2). However, the effect of perceived self‐control ability disappeared in a video‐based task (Study 2), likely due to the multitude of various cues available in audio‐visual stimuli. The theoretical and applied implications of the results are discussed.     

Comparing infants’ preference for correlated audiovisual speech with signal‐level computational models

How much of infant behaviour can be accounted for by signal‐level analyses of stimuli? The current paper directly compares the moment‐by‐moment behaviour of 8‐month‐old infants in an audiovisual preferential looking task with that of several computational models that use the same video stimuli as presented to the infants. One type of model utilizes only signal‐level properties of visual motion whereas the other adds audiovisual integration (either through correlation or instantaneous addition of audio and visual signals). Together these models account for a significant portion of the variance in infant looking.     

Individual differences in the acquisition of non‐linguistic audio‐visual associations in 5 year olds

Audio‐visual associative learning – at least when linguistic stimuli are employed – is known to rely on core linguistic skills such as phonological awareness. Here we ask whether this would also be the case in a task that does not manipulate linguistic information. Another question of interest is whether executive skills, often found to support learning, may play a larger role in a non‐linguistic audio‐visual associative task compared to a linguistic one. We present a new task that measures learning when having to associate non‐linguistic auditory signals with novel visual shapes. Importantly, our novel task shares with linguistic processes such as reading acquisition the need to associate sounds with arbitrary shapes. Yet, rather than phonemes or syllables, it uses novel environmental sounds – therefore limiting direct reliance on linguistic abilities. Five‐year‐old French‐speaking children (N = 76, 39 girls) were assessed individually in our novel audio‐visual associative task, as well as in a number of other cognitive tasks evaluating linguistic abilities and executive functions. We found phonological awareness and language comprehension to be related to scores in the audio‐visual associative task, while no correlation with executive functions was observed. These results underscore a key relation between foundational language competencies and audio‐visual associative learning, even in the absence of linguistic input in the associative task.     

Static and dynamic seductive illustration effects on text‐and‐graphic learning processes,perceptions, and outcomes: Evidence from eye tracking

This study aimed to examine how different forms (still pictures vs. animations) of seductive illustrations impact text‐and‐graphic learning processes, perceptions, and outcomes. An eye‐tracking experiment of three groups (static, dynamic, and control) was conducted with 60 college and graduate students while learning with PowerPoint slides about infant motor development milestones. Prior knowledge, learning performance, learning perception, and visual attention were assessed by achievement tests, self‐rated scales, and eye‐tracking measures. Analysis of variance and t test results showed that, under a low task‐load condition, no seductive details effect was found for learning achievement but was found for learning process and perception. Decreased attention was found in the relevant pictures in both experimental groups. With more deeply and intensively processing on the seductive animations, the dynamic group perceived more distractions than the static group. Lag sequential analysis results revealed different visual transitional patterns for the groups, providing deep understandings about the process of seductive details effects.     

The Creative Product and Process in Computer‐Mediated Groups

The effects of information technology on the creative performance in small groups were examined. An experimental 3 × 2 design was used in order to assess the effects of Group Communication Support System (GCSS) and perceived usefulness on the creative product and the creative process. A chat, a video conference and a face‐to‐face group were compared. The consensual technique was used to obtain measurements of creativity. The results of the analysis of variance indicated that the face‐to‐face group evoked more creative results than the other two. The more real life‐like the conditions were the better fluency of ideas. The video conference group scored significantly lower on incubation in the creative process. No effects were found concerning the participants' perceived usefulness. Participants in the face‐to‐face group reported themselves to be more satisfied with both their product and process than the participants in the computer‐mediated groups. The study suggests that the measurement of both the creative product and the creative process can contribute to the research on how GCSS affects creative performance.     

Managing split‐attention and redundancy in multimedia instruction

Two experiments investigated alternatives to split‐attention instructional designs. It was assumed that because a learner has a limited working memory capacity, any increase in cognitive resources required to process split‐attention materials decreases resources available for learning. Using computer‐based instructional material consisting of diagrams and text, Experiment 1 attempted to ameliorate split‐attention effects by increasing effective working memory size by presenting the text in auditory form. Auditory presentation of text proved superior to visual‐only presentation but not when the text was presented in both auditory and visual forms. In that case, the visual form was redundant and imposed a cognitive load that interfered with learning. Experiment 2 ameliorated split‐attention effects by using colour coding to reduce cognitive load inducing search for diagrammatic referents in the text. Mental load rating scales provided evidence in both experiments that alternatives to split‐attention instructional designs were effective due to reductions in cognitive load. Copyright © 1999 John Wiley & Sons, Ltd.     

Talking about visually perceived events: Communication effects on eyewitness memory

Communicators' tuning of a message about a social target to their audience's evaluation can shape their representation of the target. This audience‐tuning effect has been demonstrated with ambiguous text passages as input material. We examined whether the effect also occurs when communicators learn about the target's behaviours from visual (nonverbal) input material. In Experiment 1, participants watched a soundless video depicting ambiguous behaviours of a target, described the video to an audience who liked (vs. disliked) the target, and subsequently recalled the video. Both message and recall were biased towards the audience's judgement. In Experiment 2, the video depicted a forensically relevant event, specifically ambiguous behaviours of two persons involved in a bar brawl. Participants tuned their event retellings to their audience's responsibility judgement and remembered the event accordingly. In both experiments, the effect of the audience's judgement on recall was statistically mediated by the extent to which the message was tuned to the audience. The more participants experienced a shared reality with their audience the stronger was the message‐recall correlation (Experiment 2). We conclude that the audience‐tuning effect for visually perceived information depends on the communicators' creation of a shared reality with their audience. Copyright © 2011 John Wiley & Sons, Ltd.     

Organizational trust among job seekers: The role of information‐seeking and reciprocation wariness

This study explores job seekers’ information‐seeking and pre‐hire trust, and the role of reciprocation wariness in the development of pre‐hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization’s website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers’ perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre‐hire context.     

Rapport-building: Chat versus in-person witness interviews

Tactics recommended for rapport-building consist of verbal (e.g., finding common ground or shared experiences) and non-verbal (e.g., affirmations, displaying empathy) behaviours. Most of the research on rapport, however, has examined it in in-person contexts, where both verbal and non-verbal behaviours are present. In this study, we were interested in the effectiveness of rapport-building when conducting online witness interviews via chat, which de-emphasises the use non-verbal rapport behaviours, compared to traditional in-person interviews. Participants (N = 131) experienced a virtual reality (VR) scenario depicting a mock crime and were interviewed either in person or online via the chat function in Skype. Participants perceived rapport more positively when interviewed in person for three measures: attentiveness, trust and respect and expertise. Two other measures, cultural similarity and connected flow, were not perceived differently across interview medium. Participants interviewed online via chat disclosed similar amounts of crime-related information and were just as accurate as participants interviewed in person. We found that in-person interviews yielded better rapport ratings than interviews via chat but were equally productive in terms of the quality of information obtained, as measured by crime-related details and accuracy. If witnesses are to be interviewed via chat, investigators must carefully consider how to compensate for the lack of those non-verbal rapport tactics that influence witnesses' perceptions of attentiveness, trust/respect and investigator's expertise.     

counselor nonverbal self‐disclosure and fear of intimacy during employment counseling: an aptitude—treatment interaction illustration

This study investigated the effects of nonverbal self‐disclosure within the dynamic of aptitude—treatment interaction. Participants (N= 94) watched a video of a career counseling session aimed at helping the jobseeker to find employment. The video was then edited to display 3 varying degrees of nonverbal self‐disclosure. In conjunction with the measure of counselor assessment, the authors measured the fear‐of‐intimacy level by using the Doi and Thelen (1993) model. Results showed that when self‐disclosure does not have an effect on counselor assessment, a moderator effect due to the fear of intimacy becomes evident. Implications for research and practice are presented.     

来自屏幕的纽带：视频聊天与儿童发展

随着近几年视频聊天的兴起, 越来越多的研究者开始探索视频聊天对儿童发展的影响。相较于传统通讯技术, 视频聊天具备了视听结合与即时互动的特征; 但同时, 作为数字媒体, 视频聊天仍然保持了传统屏幕媒体二维性的特征。汇总以往视频聊天与儿童学习的实证研究发现, 与录制视频教学比较, 视频聊天在婴幼儿词汇学习(d = 0.33)和动作学习(d = 0.90)上的教学效果更佳; 同时, 视频聊天也能够使婴幼儿在教学过程中保持较高的注意水平(d = 0.90)。视频聊天对儿童远距离亲子关系和同伴关系上均有一定的促进作用。视频聊天也可以作为一种辅助治疗手段应用于特殊儿童的干预中。未来研究仍需关注扩大视频聊天学习中儿童被试的年龄范围、共同观看者的不同支持行为对儿童视频聊天学习的效果产生的影响。     

Can You Hear Me Now? The Impact of Voice in an Online Gaming Community

This paper reports the results of a controlled field experiment in which voice communication was introduced into an existing online community (online gaming guilds within the popular game “World of Warcraft”), comparing a mix of voice and text with text only. Quantitative results suggest increases in liking and trust due to the addition of voice, as well as insulation from unexpected negative impacts of text‐only play. The findings are discussed with respect to social capital, cyberbalkanization, and the general computer‐mediated communication literature, with special attention paid to social information processing theory.     

The Disclosure–Intimacy Link in Computer‐Mediated Communication: An Attributional Extension of the Hyperpersonal Model

The present research investigated whether the attribution process through which people explain self‐disclosures differs in text‐based computer‐mediated interactions versus face to face, and whether differences in causal attributions account for the increased intimacy frequently observed in mediated communication. In the experiment participants were randomly assigned to a face‐to‐face or computer‐mediated interaction with a confederate who made either high‐ or low‐intimacy self‐disclosures. Results indicated that computer‐mediated interactions intensified the association between disclosure and intimacy relative to face‐to‐face interactions, and this intensification effect was fully mediated by increased interpersonal (relationship) attributions observed in the computer‐mediated condition. The article presents an attributional extension of the hyperpersonal model ( Walther, 1996 ) by demonstrating the role of causal attributions in interpersonal intensification processes in text‐based computer‐mediated interactions.     

Late‐ but not early‐onset blindness impairs the development of audio‐haptic multisensory integration

Integrating different senses to reduce sensory uncertainty and increase perceptual precision can have an important compensatory function for individuals with visual impairment and blindness. However, how visual impairment and blindness impact the development of optimal multisensory integration in the remaining senses is currently unknown. Here we first examined how audio‐haptic integration develops and changes across the life span in 92 sighted (blindfolded) individuals between 7 and 70 years of age. We used a child‐friendly task in which participants had to discriminate different object sizes by touching them and/or listening to them. We assessed whether audio‐haptic performance resulted in a reduction of perceptual uncertainty compared to auditory‐only and haptic‐only performance as predicted by maximum‐likelihood estimation model. We then compared how this ability develops in 28 children and adults with different levels of visual experience, focussing on low‐vision individuals and blind individuals that lost their sight at different ages during development. Our results show that in sighted individuals, adult‐like audio‐haptic integration develops around 13–15 years of age, and remains stable until late adulthood. While early‐blind individuals, even at the youngest ages, integrate audio‐haptic information in an optimal fashion, late‐blind individuals do not. Optimal integration in low‐vision individuals follows a similar developmental trajectory as that of sighted individuals. These findings demonstrate that visual experience is not necessary for optimal audio‐haptic integration to emerge, but that consistency of sensory information across development is key for the functional outcome of optimal multisensory integration.     

Split‐Attention and Coherence Principles in Multimedia Instruction Can Rescue Performance for Learners with Lower Working Memory Capacity

This study examined the relation between working memory capacity (WMC) and the principles of Split‐Attention (Experiment 1) and Coherence (Experiment 2) in multimedia learning. Split‐Attention refers to reduced comprehension when learners must divide their attention between images and text, and Coherence refers to reduced comprehension when learners must process irrelevant information. In Experiment 1, those with lower WMC performed worse compared with those with higher WMC when learning from the Split‐Attention condition (audio + on‐screen text + images), but not when learning from the Complementary condition (audio + images). In Experiment 2, those with lower WMC performed worse compared with those with higher WMC when learning from the Incongruent condition (audio + irrelevant images), but not when learning from the Congruent condition (audio + relevant images). Findings reinforce the importance of pedagogically sound instructional design, as it may especially benefit those with lower WMC and equate learning across working memory abilities. Copyright © 2016 John Wiley & Sons, Ltd.