Multidimensions of Media Multitasking and Adaptive Media Selection

This study identifies 11 basic cognitive dimensions of media multitasking behaviors based upon resource theories. These dimensions provide a conceptual framework to help compare and synthesize media multitasking studies. In addition, using 2 empirical data sets, we examine how these cognitive dimensions interact with each other to predict choices of media multitasking behaviors in daily life in an adaptive manner to conserve limited mental resources. A systematic understanding of the multiple cognitive dimensions of media multitasking behaviors has the potential to foster theory‐guided designs and more mindful selection of media tasks, technologies, and environments to curb negative consequences of media multitasking and utilize its benefits.     

Does media multitasking always hurt? A positive correlation between multitasking and multisensory integration

Heavy media multitaskers have been found to perform poorly in certain cognitive tasks involving task switching, selective attention, and working memory. An account for this is that with a breadth-biased style of cognitive control, multitaskers tend to pay attention to various information available in the environment, without sufficient focus on the information most relevant to the task at hand. This cognitive style, however, may not cause a general deficit in all kinds of tasks. We tested the hypothesis that heavy media multitaskers would perform better in a multisensory integration task than would others, due to their extensive experience in integrating information from different modalities. Sixty-three participants filled out a questionnaire about their media usage and completed a visual search task with and without synchronous tones (pip-and-pop paradigm). It was found that a higher degree of media multitasking was correlated with better multisensory integration. The fact that heavy media multitaskers are not deficient in all kinds of cognitive tasks suggests that media multitasking does not always hurt.     

从一心一意到三心二意：青少年的媒体多任务行为

计算机时代的到来带来了青少年媒体使用行为的变化,其中媒体多任务现象尤为显著。为全面了解在青少年群体中日渐普及的媒体多任务行为,本文首先介绍该现象的概念界定,其次概括研究中的理论基础和测量方式,并总结了青少年媒体多任务的影响因素和影响后果。未来应加强对智能手机等新兴媒体对媒体多任务行为的影响、媒体多任务行为的性别差异、媒体多任务行为的生态化测量以及媒体多任务行为积极影响的研究。     

Can't See the Forest for the Trees? The Effect of Media Multitasking on Cognitive Processing Style

Media multitasking represents an important aspect of the recent evolution in media consumption habits. While some experimental research exists, it has primarily focused on the detrimental effects of multitasking on task performance. We go a step further by examining the impact of media multitasking on information processing style. Study I demonstrates that media multitasking, compared to sequential media consumption, leads to a more local perceptual processing style. Furthermore, the frequency of media switching predicts the level of perceptual processing. Study II extends these findings by showing that media multitasking also affects conceptual processing style. Specifically, media multitasking leads to lower-level (or more concrete) construal of behaviors in a subsequent task. It further shows that conceptual rather than visual switching between media drives the observed differences in conceptual processing. These findings suggest that, as a growing phenomenon, media multitasking behavior may substantially alter the way media viewers process media content.     

Destructive Criticism Revisited: Appraisals,Task Outcomes,and the Moderating Role of Competitiveness

Destructive criticism is negative feedback that is inconsiderate in style and content, which exists at the intersection of performance feedback and interpersonal mistreatment. The current research integrates these literatures with an investigation of the effects of destructive versus constructive criticism from a co‐worker on recipients' relational appraisals, emotions, and task outcomes. Drawing from theorising about cognitive appraisals after personal affronts, we first propose that those who experience destructive criticism are more likely than those who experience constructive criticism to (a) perceive that the feedback‐giver intended to harm them, (b) blame the feedback‐giver, (c) distrust the feedback‐giver, and (d) feel anger. Second, with regard to task‐related outcomes, we extend research on trait moderators of feedback responses to the study of destructive criticism. We draw from feedback intervention theory ( Kluger & DeNisi, 1996 ) regarding how feedback may alter the locus of attention to be either self‐ or task‐focused, and investigate a trait that may shift one's attention to the self after destructive criticism. Specifically, we proposed that trait competitiveness—i.e. a desire to win over others—interacts with type of criticism to predict task‐related outcomes. The results of two experiments—a scenario study and a behavioral experiment—provide support for our arguments.     

Understanding the limits of self‐control: Positive affect moderates the impact of task switching on consecutive self‐control performance

Performing consecutive self‐control tasks typically leads to deterioration in self‐control performance. This effect can be explained within the strength model of self‐control or within a cognitive control perspective. Both theoretical frameworks differ in their predictions with regard to the impact of affect and task characteristics on self‐control deterioration within a two‐task paradigm. Whereas the strength model predicts decrements in self‐control performance whenever both tasks require a limited resource, under a cognitive control perspective, decrements should only occur when people switch to a different response conflict in the second task. Moreover, only the cognitive control model predicts an interaction between task switching and positive affect. In the present research, we investigated this interaction within a two‐task paradigm and found evidence that favored a cognitive control interpretation of the results. Positive affect only benefitted consecutive self‐control performance if response conflicts in the two tasks were different (resisting sweets followed by a Stroop task). If they were the same (two consecutive Stroop tasks), positive affect impaired self‐control performance. These effects were partially replicated in the second study that also examined negative affect, which did not affect self‐control performance. We conclude that drawing on cognitive control models could add substantially to research on self‐control. Copyright © 2013 John Wiley & Sons, Ltd.     

Does multitasking mediate the relationships between episodic memory,attention, executive functions and apathetic manifestations in traumatic brain injury?

Apathy is frequently described in patients with traumatic brain injury (TBI); its negative consequences particularly affect functional independence. Among apathetic manifestations, lack of initiative and lack of interest have mainly been associated with cognitive impairments. However, few studies have been conducted to precisely identify the underlying cognitive processes. Our aims were (1) to determine the best predictor of apathy from among several cognitive processes, including episodic memory and attention/executive mechanisms and multitasking, and (2) to examine to what extent multitasking could mediate the relationships between specific cognitive processes and lack of initiative/interest. Seventy participants (34 patients with TBI matched with 36 control participants) were given a questionnaire to assess anxio‐depressive symptoms, four tasks to assess specific cognitive processes, and one task to assess real‐life multitasking. Participants’ relatives completed an apathy questionnaire. Multitasking, as assessed by the number of goals not achieved, was the only significant predictor of apathetic manifestations. In addition, the mediation analyses revealed that multitasking performance mediated the relationships between verbal episodic memory and lack of initiative/interest, whereas executive and attentional functions were only indirectly related to lack of initiative/interest due to their significant impacts on multitasking. These results shed new light on the aetiology of apathetic manifestations in patients with TBI, indicating how specific cognitive deficits are expressed in real‐life multitasking, and consequently, how they may lead to the development and/or maintenance of apathetic manifestations.     

Spatial offloading in multiple task monitoring

Coordinating multiple tasks requires a high degree of cognitive control, and individuals with limited executive functions often show difficulties in everyday multitasking. We tested the hypothesis that demands on executive control can be alleviated by internally representing the temporal pattern of goals and deadlines as spatial relations. In two experiments, participants completed a multitasking session by monitoring deadlines of four clocks running at different rates, along with separate tasks of executive functioning and spatial ability. In Experiment 1, individual and gender-related differences in spatial ability (mental rotation) predicted multitasking performance, beyond the contributions of both the updating and inhibition components of executive functioning, and even when spatial cues were eliminated from the layout of the monitoring task. Experiment 2 extended these findings by showing that concurrent spatial load impaired task monitoring accuracy, and that these detrimental effects were accentuated when spatial abilities were compromized due to fluctuation in female sex hormones. These findings suggest that multiple task monitoring involves working memory-related functions, but that these cognitive control demands can be offloaded by relying on spatial relation processes.     

Media multitasking and memory: Differences in working memory and long-term memory

Increasing access to media in the 21st century has led to a rapid rise in the prevalence of media multitasking (simultaneous use of multiple media streams). Such behavior is associated with various cognitive differences, such as difficulty filtering distracting information and increased trait impulsivity. Given the rise in media multitasking by children, adolescents, and adults, a full understanding of the cognitive profile of media multitaskers is imperative. Here we investigated the relationship between chronic media multitasking and working memory (WM) and long-term memory (LTM) performance. Four key findings are reported (1) heavy media multitaskers (HMMs) exhibited lower WM performance, regardless of whether external distraction was present or absent; (2) lower performance on multiple WM tasks predicted lower LTM performance; (3) media multitasking-related differences in memory reflected differences in discriminability rather than decision bias; and (4) attentional impulsivity correlated with media multitasking behavior and reduced WM performance. These findings suggest that chronic media multitasking is associated with a wider attentional scope/higher attentional impulsivity, which may allow goal-irrelevant information to compete with goal-relevant information. As a consequence, heavy media multitaskers are able to hold fewer or less precise goal-relevant representations in WM. HMMs’ wider attentional scope, combined with their diminished WM performance, propagates forward to yield lower LTM performance. As such, chronic media multitasking is associated with a reduced ability to draw on the past—be it very recent or more remote—to inform present behavior.     

Multitasking in the military: Cognitive consequences and potential solutions

Multitasking—the performance of several tasks at the same time—is becoming increasingly prevalent in workplaces. Multitasking is known to disrupt performance, particularly in complex and dynamic situations, which is exactly what most military occupations entail. Because military errors can be consequential, the detrimental impact of multitasking on cognitive functioning in such contexts should be taken seriously. This review pertains to high‐consequence military occupations that require strong multitasking skills. More specifically, it highlights cognitive challenges arising from different forms of multitasking and discusses their underlying cognitive processes. Because such challenges are not expected to diminish, this review proposes context‐relevant solutions to decrease occupational workload, either by reducing the cognitive load ensuing from the to‐be‐performed tasks or by improving soldiers' multitasking abilities. To ensure effective implementation of these solutions, we stress the need to design context‐adapted tools and procedures, and to guide human resource managers in developing particular strategies.     

THE INCREMENTAL VALIDITY OF INTERVIEW SCORES OVER AND ABOVE COGNITIVE ABILITY AND CONSCIENTIOUSNESS SCORES

Recent research has suggested that scores on measures of cognitive ability, measures of Conscientiousness, and interview scores are positively correlated with job performance. There remains, however, a question of incremental validity: To what extent do interviews predict above and beyond cognitive ability and Conscientiousness? This question was addressed in this paper by (a) conducting meta‐analyses of the relationships among cognitive ability, Conscientiousness, and interviews, (b) combining these results with predictive validity results from previous meta‐analyses to form a “meta‐correlation matrix” representing the relationships among cognitive ability, Conscientiousness, interviews, and job performance, and (c) performing 9 hierarchical regressions to examine the incremental validity of 3 levels of structured interviews in best, actual, and worst case scenarios for prediction. Results suggested that interview scores contribute to the prediction of job performance over and above cognitive ability and Conscientiousness to the extent that they are structured, with scores from highly structured interviews contributing substantially to prediction. Directions for future research are discussed.     

Simultaneity,Sequentiality, and Speed: Organizational Messages About Multiple‐Task Completion

Workplace norms for task completion increasingly value speed and the ability to accomplish multiple tasks at once. This study situates this popularized issue of multitasking within the context of chronemics scholarship by addressing related issues of simultaneity, sequentiality, and speed. Ultimately, we consider 2 multiple‐task completion strategies discussed in the literature on polychronic behavior, dovetailing (or sequentially accomplishing tasks) and simultaneously accomplishing tasks. Focus group and experimental findings support the existence of both simultaneous and sequential multitasking styles. Additionally, each is linked to varying perceptions of work pace, workload, and availability outside of work hours. The developed measurement scale offers a communication‐focused theoretical contribution to multitasking concepts. Implications for these findings and future directions are also discussed.     

Weight discrimination in the workplace: a meta‐analytic examination of the relationship between weight and work‐related outcomes

This study provides a meta‐analytic review of correlational research examining the relationship between job incumbent/applicant weight and work‐related outcomes. Given the differences between correlational and experimental research, our findings show an understandably weaker relationship between weight and work‐related outcomes than has been found in past meta‐analyses of the experimental research. However, our findings do support the directionality of (a) the overall effect of weight on work‐related outcomes, and (b) the moderating role of job incumbent/applicant sex and the type of work‐related outcome found in past meta‐analyses of experimental research. In addition, this review provides initial meta‐analytic evidence for the roles of race, the sex–race interaction, and age as moderators of the relationship between weight and work‐related outcomes.     

A multitasking general executive for compound continuous tasks

As cognitive architectures move to account for increasingly complex real-world tasks, one of the most pressing challenges involves understanding and modeling human multitasking. Although a number of existing models now perform multitasking in real-world scenarios, these models typically employ customized executives that schedule tasks for the particular domain but do not generalize easily to other domains. This article outlines a general executive for the Adaptive Control of Thought–Rational (ACT–R) cognitive architecture that, given independent models of individual tasks, schedules and interleaves the models' behavior into integrated multitasking behavior. To demonstrate the power of the proposed approach, the article describes an application to the domain of driving, showing how the general executive can interleave component subtasks of the driving task (namely, control and monitoring) and interleave driving with in-vehicle secondary tasks (radio tuning and phone dialing).     

Media multitasking and failures of attention in everyday life

Using a series of online self-report measures, we examine media multitasking, a particularly pervasive form of multitasking, and its relations to three aspects of everyday attention: (1) failures of attention and cognitive errors (2) mind wandering, and (3) attentional control with an emphasis on attentional switching and distractibility. We observed a positive correlation between levels of media multitasking and self-reports of attentional failures, as well as with reports of both spontaneous and deliberate mind wandering. No correlation was observed between media multitasking and self-reported memory failures, lending credence to the hypothesis that media multitasking may be specifically related to problems of inattention, rather than cognitive errors in general. Furthermore, media multitasking was not related with self-reports of difficulties in attention switching or distractibility. We offer a plausible causal structural model assessing both direct and indirect effects among media multitasking, attentional failures, mind wandering, and cognitive errors, with the heuristic goal of constraining and motivating theories of the effects of media multitasking on inattention.     

Mental Juggling: When Does Multitasking Impair Reading Comprehension?

The present study investigated the conditions under which multitasking impairs reading comprehension. Participants read prose passages (the primary task), some of which required them to perform a secondary task. In Experiment 1, we compared two different types of secondary tasks (answering trivia questions and solving math problems). Reading comprehension was assessed using a multiple-choice test that measured both factual and conceptual knowledge. The results showed no observable detrimental effects associated with multitasking. In Experiment 2, the secondary task was a cognitive load task that required participants to remember a string of numbers while reading the passages. Performance on the reading comprehension test was lower in the cognitive load conditions relative to the no-load condition. The present study delineates the conditions under which multitasking can impair or have no effect on reading comprehension. These results further our understanding of our capacity to multitask and have practical implications in our technologically advanced society in which multitasking has become commonplace.     

Stereotype Threat: A Meta‐Analysis Comparing African Americans to Hispanic Americans1

Stereotype threat theory posits an explanation for cognitive underperformance in groups based on social stereotypes. When stereotypes are negatively related to a cognitive task, awareness of this relationship leads to decreased performance on that task; however, this underperformance can be reduced by actively dismissing the stereotype or disguising the nature of the task. This meta‐analysis examined the effects of stereotype threat nullification among African Americans and Hispanic Americans. There was a moderate improvement in scores for both African American and Hispanic Americans' performance when stereotype threat was nullified (d = 0.52). However, there were no differences between African Americans and Hispanic Americans or between the experimental methods used to create stereotype threats in terms of their effects on the outcomes.     

Are expert athletes ‘expert’ in the cognitive laboratory? A meta‐analytic review of cognition and sport expertise

Recent literature has demonstrated the usefulness of fitness and computer‐based cognitive training as a means to enhance cognition and brain function. However, it is unclear whether the combination of fitness and cognitive training that results from years of extensive sport training also results in superior performance on tests of cognitive processes. In this study we examine, in a quantitative meta‐analysis (k = 20), the relationship between expertise in sports and laboratory‐based measures of cognition. We found that athletes performed better on measures of processing speed and a category of varied attentional paradigms, and athletes from interceptive sport types and males showed the largest effects. Based on our results, more research should be done with higher‐level cognitive tasks, such as tasks of executive function and more varied sub‐domains of visual attention. Furthermore, future studies should incorporate more female athletes and use a diverse range of sport types and levels of expertise. Copyright © 2009 John Wiley & Sons, Ltd.     

The interactive effects of achievement goals and task complexity on enjoyment,mental focus,and effort

Several empirical studies have suggested that achievement goal researchers should put a greater emphasis on identifying factors that may moderate the effects of achievement goals on motivation and related outcomes. In line with this recommendation, the current study sought to examine how one task characteristics (task complexity) may moderate the impact of achievement goals on the motivational outcomes of task enjoyment, mental focus, and exerted effort. Consistent with both the theoretical foundations of achievement goals and the existing research literature, we hypothesized that achievement goals would interact with task complexity in their effects on motivation such that the positive effects of mastery goals would be stronger for complex tasks, the positive effects of performance‐approach goals would be stronger for simple tasks, and the negative effects of performance‐avoidance goals would be weaker for simple tasks. Data collected from 347 undergraduate students assigned to simple or complex task conditions when performing a puzzle‐based task supported these hypotheses. Under complex task conditions, the positive effects of mastery goals were amplified, whereas simple task conditions enhanced the positive effects of performance‐approach goals and minimized the negative impact of performance‐avoidance goals. Future directions for research on achievement goals are discussed, along with potential practical implications of the results of this study.     

Is working memory training effective?

Working memory (WM) is a cognitive system that strongly relates to a person's ability to reason with novel information and direct attention to goal-relevant information. Due to the central role that WM plays in general cognition, it has become the focus of a rapidly growing training literature that seeks to affect broad cognitive change through prolonged training on WM tasks. Recent work has suggested that the effects of WM training extend to general fluid intelligence, attentional control, and reductions in symptoms of ADHD. We present a theoretically motivated perspective of WM and subsequently review the WM training literature in light of several concerns. These include (a) the tendency for researchers to define change to abilities using single tasks, (b) inconsistent use of valid WM tasks, (c) no-contact control groups, and (d) subjective measurement of change. The literature review highlights several findings that warrant further research but ultimately concludes that there is a need to directly demonstrate that WM capacity increases in response to training. Specifically, we argue that transfer of training to WM must be demonstrated using a wider variety of tasks, thus eliminating the possibility that results can be explained by task specific learning. Additionally, we express concern that many of the most promising results (e.g., increased intelligence) cannot be readily attributed to changes in WM capacity. Thus, a critical goal for future research is to uncover the mechanisms that lead to transfer of training.