Computer‐Mediated Communication Effects on Disclosure,Impressions, and Interpersonal Evaluations: Getting to Know One Another a Bit at a Time

This investigation examined how computer‐mediated communication (CMC) partners exchange personal information in initial interactions, focusing on the effects of communication channels on self‐disclosure, question‐asking, and uncertainty reduction. Unacquainted individuals (N = 158) met either face‐to‐face or via CMC. Computer‐mediated interactants exhibited a greater proportion of more direct and intimate uncertainty reduction behaviors than unmediated participants did, and demonstrated significantly greater gains in attributional confidence over the course of the conversations. The use of direct strategies by mediated interactants resulted in judgments of greater conversational effectiveness by partners. Results illuminate some microstructures previously asserted but unverified within social information processing theory (Walther, 1992), and extend uncertainty reduction theory (Berger & Calabrese, 1975) to CMC interaction.     

“I don't know but I know who to ask”: 12‐month‐olds actively seek information from knowledgeable adults

Active social communication is an effective way for infants to learn about the world. Do pre‐verbal and pre‐pointing infants seek epistemic information from their social partners when motivated to obtain information they cannot discover independently? The present study investigated whether 12‐month‐olds (N = 30) selectively seek information from knowledgeable adults in situations of referential uncertainty. In a live experiment, infants were introduced to two unfamiliar adults, an Informant (reliably labeling objects) and a Non‐Informant (equally socially engaging, but ignorant about object labels). At test, infants were asked to make an impossible choice—locate a novel referent among two novel objects. When facing epistemic uncertainty—but not at other phases of the procedure—infants selectively referred to the Informant rather than the Non‐Informant. These results show that pre‐verbal infants use social referencing to actively and selectively seek information from social partners as part of their interrogative communicative toolkit. A video abstract of this article can be viewed at https://youtu.be/23dLPsa-fAY     

The relationship between interpersonal perception and post‐traumatic stress disorder‐related functional impairment: a social relations model analysis

This study used Kenny's social relations model to examine the relationship between Post‐Traumatic Stress Disorder‐related impairment and interpersonal perceptions. Participants were 124 students who had previously completed the Post‐traumatic Stress Diagnostic Scale as part of a larger study. After engaging in brief dyadic conversations with 3 other students, participants recorded perceptions of personality traits for themselves, their interaction partners and how they believed their partners saw them (metaperceptions). Results indicated that those with more severe post‐traumatic stress disorder‐related impairment saw themselves negatively and believed their interaction partners also viewed them negatively. However, these individuals were not seen differently by others, except that they were rated as less dependable. Our findings suggest that post‐traumatic stress disorder is associated with negative beliefs about the self that may influence self‐esteem and interpersonal relationships.     

Categorization and communication in the face of prejudice: when describing perceptions changes what is perceived

In the face of prejudice against an ingroup, common ground for communication exists when people use similar social categories to understand the situation. Three studies tested the hypothesis that describing perceptions of prejudice can fundamentally change those perceptions because communicators account for the common ground in line with conversational norms. When women (Study 1), African Americans (Study 2), and Americans (Study 3) simply thought about suspected prejudice against their ingroup, categorization guided their perceptions: Participants assimilated their views of the prejudiced event toward the perceptions of ingroup members but contrasted away from the perceptions of outgroup members. Conversely, when participants described their perceptions, they contrasted away from the given category information and actually arrived at the opposite perceptions as those who merely thought about the prejudiced event. Study 3 identified an important qualification of these effects by showing that they were obtained only when participants could assume their audience was familiar with the common ground. Implications are discussed for understanding the role of communication in facilitating and inhibiting collective action about prejudice.     

Social behavior and off-target verbosity in elderly people

This study investigated social behavior in older adults with varying levels of off-target verbosity (OTV). After screening 455 adults in Phase 1, 198 individuals were selected to participate in both a get-acquainted conversation and an experimental cues situation and to complete social and cognitive measures. Higher OTV participants had lower cognitive inhibitory scores, talked more, were less interested in their partners, and focused more on themselves. Their conversational partners were less satisfied. Age and cognitive functioning were not related to OTV scores or conversational style for low- and mid-range participants. Although high-OTV individuals talked less when exposed to social cues signalling boredom, they spoke more relative to other participants. Self-reported social behavior had little relation with OTV and conversational style, but higher OTV individuals were less accurate in judging videotaped social interactions. Gender differences in conversational behavior are also discussed.     

Don't ask,don't tell? Does disclosure of gay identity affect partner performance?

Supporters of policies that force gay and lesbian individuals to conceal their sexual orientation in the workplace argue that working with openly gay individuals undermines performance. We examine this claim in two studies and find the opposite effect. Specifically, participants working with openly gay partners performed better on a cognitive task (i.e., a math test) and a sensory-motor task (i.e., a Wii shooting game) than individuals left to wonder about the sexual orientation of their partners. These results suggest that policies, such as “Don't Ask, Don't Tell,” that introduce uncertainty into social interactions harm rather than protect performance.     

EFFECTS OF MEMORY AIDS ON THE DYADIC CONVERSATIONS OF INDIVIDUALS WITH DEMENTIA

The effects of a prosthetic memory aid on the conversational content and social skills of dyads with dementia were evaluated. Six individuals with moderate to severe dementia served as either subject or partner in dyads during 5-min conversational probes conducted three times per week in daycare and nursing-home settings. During phases when a memory aid, consisting of personally relevant picture and sentence stimuli, was available, most subjects used their own aid to improve the quality of conversations by increasing the frequency of on-topic statements, diminishing nonproductive utterances, lengthening their conversational turn, and/or increasing the frequency of turns taken. Most partners demonstrated awareness of social discourse conventions by appropriately relinquishing conversational dominance, decreasing both content and nonproductive utterances, and increasing acknowledging or affirmative comments when subjects used memory aids. Naive judges' ratings of aided and unaided conversational samples on seven conversational dimensions reflected differences in perceptions of significant improvement as a function of the conversational discourse style of each dyad.     

Children's and Mothers' Contribution to Joint Reminiscing in Different Sociocultural Contexts: Who Speaks and What is Said

The study compares mothers' conversation with their 4‐year‐old children about two past events in two autonomy‐oriented (35 German and 42 Swedish families), one relatedness‐oriented (22 Cameroonian Nso families) and one autonomy‐relatedness oriented (38 Estonian families) contexts. German mothers were rather similar to Swedish mothers in talking a lot, providing a lot of information and engaging children into conversation, but they differed from Swedish mothers by talking more about social content. Swedish children were more independent conversational partners to their mothers than other children, including German children. Estonian mothers' contribution to conversation was similar to Cameroonian Nso mothers, except that they asked a lot of open‐ended questions to engage children in conversations. Estonian children did not differ from Swedish and German children in their contribution to conversations. Compared to Swedish mothers, past event talk of Estonian mothers was characterized by a bigger proportion of talk devoted to social content, but also to the child, mental states and non‐social content. It was characteristic of Cameroonian Nso mothers that they focused more on other people and actions, and their conversational dominance was larger. Differences in reminiscing were consistent with different cultural models of self and the type of autonomy – psychological or action – promoted. Copyright © 2015 John Wiley & Sons, Ltd.     

Negative self‐imagery in social anxiety contaminates social interactions

Patients with social phobia report experiencing negative images of themselves performing poorly when in feared social situations. The present study investigates whether such negative self‐imagery (based on memory of past social situations) contaminates social interactions. High socially anxious volunteers participated in two conversations with another volunteer (conversational partner). During one conversation, the socially anxious volunteers held in mind a negative self‐image, and during the other they held in mind a less negative (control) self‐image. As predicted, when holding the negative image the socially anxious volunteers felt more anxious, reported using more safety behaviours, believed that they performed more poorly, and showed greater overestimation of how poorly they came across (relative to ratings by the conversational partner). Conversational partners rated the socially anxious volunteers' performance as poorer in the negative image condition. Furthermore, the conversation was contaminated since both groups of participants rated its quality as poorer in the negative image condition.     

The effects of message framing on behavioral prevalence assumptions

Based on attribution theory and the logic of conversational norms, we predicted that image‐based health communications can alter prevalence estimates for health behaviors. In two studies, participants were exposed either to a positively‐framed or negatively‐framed communication advocating for specific health behaviors. As predicted, participants who read a health communication rated healthy behaviors as less common when positive attributes were associated with healthy choices than when negative attributes were associated with unhealthy choices. The second study revealed that this pattern was most pronounced among participants who reported initial uncertainty about behavioral norms. These findings suggest that positively‐framed influence attempts can promote prevalence assumptions that work against the influence attempt. Copyright © 2002 John Wiley & Sons, Ltd.     

Perceived involvement of network members in courtships: A test of the relational turbulence model

We seek to understand how the climate of courtship predicts people’s appraisals of the behavior of close friends and family members. To that end, we employ the relational turbulence model to examine the associations among intimacy, relational uncertainty, interference and facilitation from partners, and perceived network involvement. We conducted a cross‐sectional study in which 260 participants reported their perceptions of how much network members help and hinder their courtships. As we hypothesized, people perceived the least helpfulness and the most hindrance from network members at moderate levels of intimacy. Relationship uncertainty mediated the concave curvilinear association between intimacy and perceived helpfulness from network members, but interference from partners mediated the convex curvilinear association between intimacy and perceived hindrance from network members. We discuss how our findings (a) contribute to the literature on perceived network involvement, (b) illuminate nuances in perceived hindrance from network members, (c) extend the relational turbulence model, and (d) suggest the utility of educating people about how the climate of courtship may color their views of network members.     

Ownership Status and the Representation of Assets of Uncertain Value: The Balloon Endowment Risk Task (BERT)

Owners tend to overvalue possessions relative to non‐owners: a phenomenon known as the endowment effect. In three experiments, using markets for goods of uncertain value, we investigated whether this can be partly attributed to misperceiving an asset's profitability or to uncertainty about a good's utility. To test our hypotheses, we devised the Balloon Endowment Risk Task, in which participants can sell or buy their right to participate in the Balloon Analogue Risk Task. Once purchased/retained, a virtual balloon is pumped to accrue money, which is lost if the balloon bursts. Participants first learn about the risky asset (balloon) by observing others playing the Balloon Analogue Risk Task before they enter the market. In Experiment 1, we replicated the endowment effect; yet, owners and non‐owners predicted pumping the same number of times and subsequently did so when given that opportunity. In Experiments 2 and 3, the level of uncertainty about the balloon's profitability was manipulated by modifying the number of bursts that participants viewed in the initial learning stage. When more diagnostic information was provided, making the average burst point easier to estimate and reducing value uncertainty and increasing confidence in valuation, the endowment effect diminished although mean estimates of the average burst point did not differ between owners and non‐owners. Thus, endowment effects were partly attributable to value uncertainty but could not be explained by owners and non‐owners having divergent perceptions of the asset's payoff distribution. Copyright © 2014 John Wiley & Sons, Ltd.     

Expectations About Initial Interaction An Examination of the Effects of Global Uncertainty

This inquiry extended uncertainty reduction theory to include actors’ uncertainty about acquaintanceship in general (global uncertainty). Study 1 involved examination of the self-reports of 139 female and 85 male participants. Results of the analysis showed that participants high in global uncertainty define initial interaction in comparatively negative ways, more frequently attempt to avoid conversations with unfamiliar targets, perform less effectively when meeting others for the first time, and develop less satisfactory long-term relationships than persons low in global uncertainty. Global uncertainty also combined with participants’ sense of the self-assuredness-awkwardness of first encounters to predict initial interaction performance. Study 2 examined the conversational performance of 48 females and 28 males who had participated in the first investigation. This analysis revealed that, during the first minute of interaction, persons high in global uncertainty engaged in comparatively low levels of question asking but relatively high levels of disclosure. High globally uncertain participants were also rated less competent by their partners than were persons low in global uncertainty. Study 3 explored the relationship between global uncertainty, communication competence, and communication apprehension. Examination of the self-reports of 63 females and 49 males showed that persons high in global uncertainty are apprehensive when meeting strangers and enact acquaintanceship episodes relatively inexpertly, although the magnitude of correlations between the constructs provide strong evidence that global uncertainty is distinguishable from both competence and apprehension. The implications of these findings are discussed.     

Willingness to express emotion depends upon perceiving partner care

Two studies document that people are more willing to express emotions that reveal vulnerabilities to partners when they perceive those partners to be more communally responsive to them. In Study 1, participants rated the communal strength they thought various partners felt toward them and their own willingness to express happiness, sadness and anxiety to each partner. Individuals who generally perceive high communal strength from their partners were also generally most willing to express emotion to partners. Independently, participants were more willing to express emotion to particular partners whom they perceived felt more communal strength toward them. In Study 2, members of romantic couples independently reported their own felt communal strength toward one another, perceptions of their partners’ felt communal strength toward them, and willingness to express emotions (happiness, sadness, anxiety, disgust, anger, hurt and guilt) to each other. The communal strength partners reported feeling toward the participants predicted the participants’ willingness to express emotion to those partners. This link was mediated by participants’ perceptions of the partner’s communal strength toward them which, itself, was a joint function of accurate perceptions of the communal strength partners had reported feeling toward them and projections of their own felt communal strength for their partners onto those partners.     

The relationship between interpersonal perception and post-traumatic stress disorder-related functional impairment: a social relations model analysis

This study used Kenny's social relations model to examine the relationship between Post-Traumatic Stress Disorder-related impairment and interpersonal perceptions. Participants were 124 students who had previously completed the Post-traumatic Stress Diagnostic Scale as part of a larger study. After engaging in brief dyadic conversations with 3 other students, participants recorded perceptions of personality traits for themselves, their interaction partners and how they believed their partners saw them (metaperceptions). Results indicated that those with more severe post-traumatic stress disorder-related impairment saw themselves negatively and believed their interaction partners also viewed them negatively. However, these individuals were not seen differently by others, except that they were rated as less dependable. Our findings suggest that post-traumatic stress disorder is associated with negative beliefs about the self that may influence self-esteem and interpersonal relationships.     

Ease‐of‐retrieval effects on procedural justice judgements under conditions of informational and personal uncertainty

This study tests whether individuals' reliance on ease‐of‐retrieval processes when forming procedural justice judgements are moderated by informational and personal uncertainty. In Studies 1 and 2 we examined the predicted effects of informational uncertainty. Results indicated that participants in information‐uncertain conditions relied on ease‐of‐retrieval, whereas those in information‐certain conditions relied on content information to make procedural justice judgements. In Study 3 we examined the combined effects of informational uncertainty and personal uncertainty on reliance on ease‐of‐retrieval when forming procedural justice judgements. The findings of Study 3 indicated that personal uncertain participants who were in informational certain conditions based their procedural justice judgements on content information, whereas all other participants based their procedural justice judgements on ease‐of‐retrieval. This is the first paper to demonstrate that the joint effect of informational uncertainty and personal uncertainty on reliance on ease‐of‐retrieval is different from the two uncertainties acting alone.     

Behavior expectations in cross‐sex friendships,same‐sex friendships,and romantic relationships

Abstract In 2 studies, university students from the United States rated the importance of 43 behavior expectations about their cross‐sex friends, same‐sex friends and romantic partners. In Study 1, all 399 participants had a current romantic partner, whereas in Study 2, romantic partner status varied across the 165 participants. Participants always rated their expectations for romantic partners higher than for either type of friend, and expectations for behaviors promoting emotional closeness were always rated higher than expectations about behaviors promoting social companionship or relationship positivity. In Study 2, expectations for cross‐sex friends were rated lower and more similar to same‐sex friends when participants had a current romantic partner than when they did not.     

Do episodic self- and partner-uncertainty mediate the association between attachment orientations and emotional responses to relationship-threatening events in dating couples?

This study examined relational-uncertainty perceptions (a form of cognitive appraisal) to investigate how partners in 272 heterosexual couples responded emotionally to a relationship-challenging event. Participants rated themselves on attachment anxiety and avoidance. Then, after listing a challenging event, they rated how uncertain it made them about their own and their partner's continued involvement in the relationship. Participants also rated how angry and fearful the event made them. An Actor-Partner Interdependence Model yielded three sets of results. First, actor effects from insecure attachment orientations to episodic relational uncertainty emerged. Second, proposed mediation between attachment orientations and emotional reactions by uncertainty was partially supported (perceived partner-uncertainty partially mediated the positive association of anxious attachment and fear, and self-uncertainty partially mediated the positive relation between avoidant attachment and anger). Finally, a partner effect was found between one couple member's avoidant attachment and the other's perceived partner uncertainty. Men and women exhibited similar findings.     

Interpersonal consequences of social anxiety

The behavioral manifestations of social anxiety may have implications for social outcomes. Unfortunately, little is known about how anxiety shapes social interaction. The present study examined social interactions in dyads consisting of either 2 nonsocially anxious (NSA) individuals or 1 socially anxious (SA) and 1 NSA individual. Behavior, self-reported affect, and perceptions were examined. In comparison with the interactions of NSA pairs, high levels of fidgeting, poor reciprocity of smiling behavior, more self-talk, and more frequent reassurance seeking and giving characterized interactions between SA and NSA participants. Both SA participants and their NSA partners rated their interactions as being less smooth and coordinated than did participants in NSA-NSA dyads. In addition, SA participants' reassurance seeking and self-talk correlated negatively with partner positive affect and perceptions of interaction quality. The authors discuss self-focused attention and the interpersonal consequences of social anxiety.