What results when firms implement practices: the differential relationship between specific practices, firm financial performance, customer service, and quality

Previous research on organizational practices is replete with contradictory evidence regarding their effects. Here, the authors argue that these contradictory findings may have occurred because researchers have often examined complex practice combinations and have failed to investigate a broad variety of firm-level outcomes. Thus, past research may obscure important differential effects of specific practices on specific firm-level outcomes. Extending this research, the authors develop hypotheses about the effects of practices that (a) enable information sharing, (b) set boundaries, and (c) enable teams on 3 different firm-level outcomes: financial performance, customer service, and quality. Relationships are tested in a sample of observations from over 200 Fortune 1000 firms. Results indicate that information-sharing practices were positively related to financial performance 1 year following implementation of the practices, boundary-setting practices were positively related to firm-level customer service, and team-enabling practices were related to firm-level quality. No single set of practices predicted all 3 firm-level outcomes, indicating practice-specific effects. These findings help resolve the theoretical tension in the literature regarding the effects of organizational practices and offer guidance as to how to best target practices to increase specific work-related outcomes. Implications for theory, research, and practice are discussed.     

Feminism,intellectuals and the formation of micro-publics in postcommunist Ukraine

This article broadens understanding of the role that East European intellectuals have played in building foundations for democratic institutions and practices over the past two decades. Drawing on Habermas’ writings on the public sphere, we use interviews conducted with founders of women’s and gender studies centers, professional women’s NGOs and Internet forums to examine the establishment of new micro-contexts for civic engagement and critical debate in Ukraine. Three main types of indigenous feminist micro-public are identified: academic, professional and virtual. Through an analysis of these micro-publics as well as the works of writer Oksana Zabuzhko, we explore the articulation and legitimation of a “national feminist” standpoint that draws upon feminism to criticize populist understandings of national history and civic belonging. We contribute to studies of democratization and transition by suggesting how small groups of critical intellectuals (locally called “tusovky”) acted as microfoundations of civil society. By supporting local engagement with Western critical theory, these small groups helped to create a new infrastructure for engaging intellectuals in the pluralization and diversification of public life.     

Injustice in American liberal democracy: Foundations for a Rawlsian critique

Conclusion Rawls stipulates that nonideal theory must include theories of punishment and compensatory justice, as well as a justification for the forms of opposition to unjust regimes, from civil disobedience and conscientious refusal to militant resistance, rebellion and revolution. (TOJ, p. 8) Given the Kantian interpretation of nonideal theory we now can see that each of its parts must be constructed to contribute to the teaching of justice. The preferred theory of moral development enables us to understand how persons come to adopt nonideal conceptions and practices, and how they can be convinced to change their thinking. The theory of history enables us to determine which traditions contain empirical causes of contemporary conceptions and practices.We recall that Rawls identifies the parties in the original position as we ourselves; when we ground our judgments upon its procedures, then we can perceive the world as persons in that position do. Our view need not be obscured by the economic determinism of traditional Marxism, nor does it require a psychoanalytic corrective in the manner stipulated by contemporary critical Marxists. A Rawlsian critique of American liberal democracy resolves the question of these determinants in the same way as it resolves all questions of an empirical nature, by placing them in their systematic unity according to a Kantian moral anthropology. If we can see what judgments result regarding empirical injustices and their removal we may ourselves learn something of how to redesign nonideal culture to conform to ideal principles of justice. And this prospect in turn is identical to the prospect of constructing a bridge between social theory and practice within liberal democracy.An earlier draft of this paper was read at the Tenth Interamerican Congress of Philosophy on Human Rights, Tallahassee, Fla., 1981.     

Navigating Critical Theory and Postmodernism: Social Justice and Therapist Power in Family Therapy

The family therapy field encourages commitment to diversity and social justice, but offers varying ideas about how to attentively consider these issues. Critical informed models advocate activism, whereas postmodern informed models encourage multiple perspectives. It is often not clear how activism and an emphasis on multiple perspectives connect, engendering the sense that critical and postmodern practices may be disparate. To understand how therapists negotiate these perspectives in practice, this qualitative grounded theory analysis drew on interviews with 11 therapists, each known for their work from both critical and postmodern perspectives. We found that these therapists generally engage in a set of shared constructionist practices while also demonstrating two distinct forms of activism: activism through countering and activism through collaborating. Ultimately, decisions made about how to navigate critical and postmodern influences were connected to how therapists viewed ethics and the ways they were comfortable using their therapeutic power. The findings illustrate practice strategies through which therapists apply each approach.     

Political accountability,public constitution of recent past and the collective memory of socio‐political events: A discursive analysis

This paper presents a discursive analysis of a political news interview as a site for the interactional organization of the public constitution of recent past. In a context of commemoration and finding out the truth about the past, the focus is on how the collective memory of socio‐political events and political accountability is managed and what discursive practices representatives of nation‐states draw upon to understand and construct ideological representations of socio‐political events, namely the Romanian ‘revolution’ of 1989. The analysis shows how the possibility versus the actuality of knowing the truth about the events, (political) accountability and stake for actions are discussed, framed and given significance by constituting the ‘events’ of 1989 as ‘revolution’. The analysis further reveals how this ascribed categorial meaning is used by the interviewee as background for delegitimizing critical voices and sidestepping responsibility for past actions and knowing the truth. Social and community psychologists can learn more about how individuals and communities construct ideological versions of socio‐political events by considering the interplay between questions of political accountability and arguments over the meaning of political categories, and engaging with the accounting practices in which the meaning of socio‐political events is being negotiated by members of society Copyright © 2010 John Wiley & Sons, Ltd.     

Child Welfare Versus Parental Autonomy: Medical Ethics,The Law,and Faith-Based Healing

Over the past three decades more than 200 children have died in the U.S. of treatable illnesses as a result of their parents relying on spiritual healing rather than conventional medical treatment. Thirty-nine states have laws that protect parents from criminal prosecution when their children die as a result of not receiving medical care. As physicians and citizens, we must choose between protecting the welfare of children and maintaining respect for the rights of parents to practice the religion of their choice and to make important decisions for their children. In order to make and defend such choices, it is essential that we as health care professionals understand the history and background of such practices and the legal aspects of previous cases, as well as formulate an ethical construct by which to begin a dialogue with the religious communities and others who share similar beliefs about spiritual healing. In this paper, we provide a framework for these requirements.     

Informing supervision practice through research: A narrative inquiry

Intention: This study focused on questions of whether and how clients benefit from supervision. As practitioner research, the study was intended to shape the researchers’ own supervision practice. Method: The qualitative approach was based on interviews with a small number of experienced practitioners about their supervision experiences. The findings are presented in the form of reflexive stories, told by each researcher. Findings: In these stories the researchers tell how engagement with experienced practitioners’ accounts of their past supervision shaped the hopes and intentions the researchers hold for their future supervision. Implications forpractice: The stories suggest there are therapeutic benefits in an ethic of transparency that provides for practices that overtly carry stories in both directions between counselling and supervision.     

Losing My Religion as a Natural Experiment: How State Pressure and Taxes Led to Church Disaffiliations between 1940 and 2010 in Germany

The sociological literature has produced a remarkably consistent picture of the quantitative patterns of religious disaffiliations in Western countries. This article argues, and demonstrates, that strong changes in a social context may lead individuals to disaffiliate rapidly, leading to very different aggregate effects from those in the “western model.” We use the unique situation of the separation of Germany from 1949 to 1989 and its subsequent reunification as a “natural experiment” to show just how much the relationships routinely found can be disrupted under changed conditions. The state socialist “treatment” affected religious disaffiliations in East Germany profoundly as it (a) made disaffiliations 10 times more probable in the East than in the West in the 1950s and 1960s, (b) shielded East German church members from factors that led to mass disaffiliations in the West in the late 1960s and early 1970s, (c) reversed the education‐disaffiliation link in the East, thus making disaffiliation more likely among the less educated, and (d) led to an especially strong increase in disaffiliations in the East right after the reunification     

Signs of Resistance: Peer Learning of Sign Languages Within ‘Oral’ Schools for the Deaf

This article explores the role of the Deaf child as peer educator. In schools where sign languages were banned, Deaf children became the educators of their Deaf peers in a number of contexts worldwide. This paper analyses how this peer education of sign language worked in context by drawing on two examples from boarding schools for the deaf in Nicaragua and Thailand. The argument is advanced that these practices constituted a child-led oppositional pedagogy. A connection is drawn to Freire’s (1972) theory of critical pedagogy. Deaf children’s actions as peer educators are framed as an act of resistance towards the oppression of their language and culture. A contrast is drawn between oralist pedagogy that is historically associated with punitive practices and didactic methods and the experiential and dialogic interaction that characterised peer learning of sign languages. The argument is made that the peer teaching and learning processes enabled the self-actualisation of the Deaf children whereas the oralist methods were based on a deficit model that focused on modifying deaf children according to the norms of hearing society. The implications of this for current policy and practice are inferred to be about access to sign languages and the importance of Deaf communities in deaf children’s education. The argument is made that space needs to be created for deaf children to engage in peer learning.     

民主社会主义:既不是魔鬼,也不是天使——从《民主社会主义理论概念》一书谈起

<正>一"民主社会主义"这个词对我国公众来说并不陌生,但倘若问到这一主义的思想、纲领、政策、历史演变及其当代状况,恐怕许多人都不甚了了。虽然改革开放以来,从一批在这个领域里长期潜心耕耘的学者开始,学术界在这些问题的研究上取得了重要进展,但他们的成果一般只限于在发行量有限的专业出版物上流传,很少有机会进入专业之外的读者的视野; 正因此,人们对民主社会主义的了     

事件时间估计偏差理论述

人们总是倾向低估完成某一任务的时间。计划谬误理论认为,时间低估倾向的原因是人们估计时间时忽视过去完成类似任务的经验,过于关注理想的任务计划和任务情景,从而导致乐观的时间估计。但是基于该理论的一些提高时间估计精确性的策略没有达到预期效果。针对这种不足,记忆偏差理论认为,人们利用的时间记忆带有偏差,从而导致偏差的时间估计。两个理论之间引起一些争论,但如果从解释水平理论的角度可以找到其相通之处     

Monuments of memory: defensive mechanisms of the collective psyche and their manifestation in the memorialization process

The paper searches for insight in the area of collective memory as a part of collective consciousness, a phenomenon understood as a stabilizing factor for a society's self-image and identity. Collective memories are seen as originating from shared communications transmitting and creating the meaning of the past in the form of narrative, symbols and signs. As such, they contain the individual, embodied and lived side of our relations to the past. As well as the identity-building and meaning-making functions of collective memories, their defensive function is discussed with a focus on commemorative practices taking place in a transitional space between psychic and social life. Fears of a lack of collective identity and coherence have contributed to the way Polish commemorative practices have been shaped. This is considered in relation to the Smolensk catastrophe in 2010, viewed in the context of the Jungian concept of the collective psyche and the psychoanalytical understanding of defensive group mechanisms against trauma, especially those relating to loss and mourning. It leads to a consideration of how historical experiences and the experience of history can be accessed, as well as their meaning for individual and group development.     

Restorative justice and the human rights of offenders: Convergences and divergences

Restorative justice has gained significant momentum as a justice reform movement within the past three decades, and it is estimated that up to one hundred countries worldwide utilize restorative justice practices. Although claims about the role of restorative justice in protecting human rights are repeatedly made in the restorative justice literature, they are seldom supported by empirical evidence or a thorough analysis of human rights and their justification. In this paper, we discuss how the assumptions underpinning restorative justice practices impact on offenders' human rights, and their points of convergence and divergence. We argue that while these assumptions can protect certain offender rights, they may violate others. We finish with some suggestions about how to reconcile the tensions between human rights and restorative justice, focusing in particular on the relationship between community needs and individual well-being.     

Medical Ethics Research Between Theory and Practice

The main object of criticism of present-day medical ethics is the standard view of the relationship between theory and practice. Medical ethics is more than the application of moral theories and principles, and health care is more than the domain of application of moral theories. Moral theories and principles are necessarily abstract, and therefore fail to take account of the sometimes idiosyncratic reality of clinical work and the actual experiences of practitioners. Suggestions to remedy the illnesses of contemporary medical ethics focus on re-establishing the connection between the internal and external morality of medicine. This article discusses the question how to develop a theoretical perspective on medical ethical issues that connects philosophical reflection with the everyday realities of medical practice. Four steps in a comprehensive approach of medical ethics research are distinguished: (1) examine health care contexts in order to obtain a better understanding of the internal morality of these practices; this requires empirical research; (2) analyze and interpret the external morality governing health care practices; sociological study of prevalent values, norms, and attitudes concerning medical-ethical issues is required; (3) creation of new theoretical perspectives on health care practices; Jensen's theory of healthcare practices will be useful here; (4) develop a new conception of bioethics that illuminates and clarifies the complex interaction between the internal and external morality of health care practices. Hermeneutical ethics can be helpful for integrating the experiences disclosed in the empirical ethical studies, as well as utilizing the insights gained from describing the value-contexts of health care practices. For a critical and normative perspective, hermeneutical ethics has to examine and explain the moral experiences uncovered, in order to understand what they tell us.     

Identifying marks of Latin American psychoanalysis Towards the defi nition of a River Plate model1

The author considers the infl uences that different psychoanalytic trends have had on the thought processes of psychoanalysts in the River Plate region. She begins by giving a history of the way in which these trends were shaped by the sociocultural context of the region, and of how the dialectical relationship between these two factors produced the River Plate region's (Argentina and Uruguay) own theoretical model. The author includes a study‐albeit incomplete‐of major local developments, and attempts to defi ne the characteristics of a regional model. The model is based on the following parameters: the fundamental rules of evenly suspended attention and free association; the technical frame; links between theory and clinical practice such as transference‐countertransference, resistance, identifi cation, the analytic fi eld; the concept of psychic change and its indicators; and the interpretive instrument. The author considers the past and present infl uence of Lacanian thought on this model. She concludes by reviewing some of these theoretical and clinical concepts.     

Does Pay‐for‐Performance Strain the Employment Relationship? The Effect of Manager Bonus Eligibility on Nonmanagement Employee Turnover

We tested the organization‐level effects of manager pay‐for‐performance practices on nonmanagement employee turnover within the context of agency theory and equity theory—two frameworks commonly applied to understand compensation policy and practice. We also propose an alternative theoretical perspective that predicts that managerial pay‐for‐performance policies may strain the employment relationship and increase nonmanagement employee turnover, unless there are HR practices that train and incentivize managers to treat employees well. We compare these alternative models to establish how well each framework explains the observed effects. Agency theory and equity theory receive limited empirical support in our lagged panel data set of organizations, whereas broader empirical support is established for the strain effect of manager pay‐for‐performance on the employment relationship. We discuss the implications of our findings for compensation theory, research, and practice.     

When the world went color: Emotions,senses and spaces in contemporary accounts of the Czechoslovak Velvet Revolution

Two decades after the dramatic conclusion of socialist rule in Czechoslovakia, Czechs’ personal recollections of the 1989 Velvet Revolution offer a counter-point to official histories of this period by downplaying the revolution’s role as a catalyst for political and economic modernization to focus on its affective, sensory and other bodily dimensions. In this paper I argue that Czechs’ personal memories of 1989 convey the feeling of having (in local terminology) “really lived” through the revolution by highlighting its emotional and sensorial impact and by locating the physical self within local, public spaces that were invested with novel political and personal meanings. Crucial here is the situating of not just memory, but also emotion, affect, and sensation, in sites that are culturally coded as “public” in distinction to the “private” realms of domesticity, the family, and the body, suggesting how the revolution instigated a significant experiential rupture between these two domains. In doing so, these accounts illuminate how local sites can become the nexus of not only personal and collective historical memories but also of emotional and sensorial anchorages of self to event.     

Knowledge Diffusion in a Grade 4-5 Classroom During a Unit on Civil Engineering: An Analysis of a Classroom Community in Terms of Its Changing Resources and Practices

This study was designed to investigate the adoption of different types of knowledge, resources (facts and objects), and tool- and concept-related practices in a Grade 4-5 classroom studying a unit on civil engineering. Based on the detailed analysis of videotaped student-student interactions and fieldnotes, this article documents how a classroom was transformed as a tool (glue gun) and associated practices came to be shared by the members of the classroom community. The data suggest that the process of learning a tool-related practice was a trajectory from limited peripheral participation to full participation in the practice as newcomers learned by working at the elbows of their more competent peers. This process always involved transformations associated with the embodiment of practices in individuals. The adoption of a tool also transformed the very setting in which students learned. The transformation of the classroom community in terms of resources (factual knowledge) and intellectual practices is illustrated by means of two comparison cases. An actor network theory is used to account for the near effortless student-centered adoption of resources and tool-related practices and for the effort-consuming teacher-centered change of a concept-related practice. The strength of the actor network approach lies in its ability to account for unsuccessful adoption of resources and practices.     

The revenge of the Jinns: spirits, Salafi reform, and the continuity in change in contemporary Ethiopia

The point of departure for this article is a story about jinns taking revenge upon people who have abandoned earlier religious practices. It is a powerful account of their attempt to free themselves from a past viewed as inhabited by evil forces and about the encounter between contemporary Salafi reformism and a presumed disappearing religious universe. It serves to prove how a novel version of Islam has superseded former practices; delegitimized and categorized as belonging to the past. The story is, however, also an important source and an interesting entry-point to examine the continued relevance of past practices within processes of reform. Analyzing the story about the jinns and the trajectory of Salafi reform in Bale, this contribution demonstrates how the past remains intersected with present reformism, and how both former practices and novel impetuses are reconfigured through this process. The article pays attention to the dialectics of negotiations inherent to processes of reform and points to the manner in which the involvement of a range of different actors produces idiosyncratic results. It challenges notions of contemporary Islamic reform as something linear and fixed and argues that such processes are multifaceted and open-ended.