Employees’ Adaptability and Perceptions of Change-Related Uncertainty: Implications for Perceived Organizational Support,Job Satisfaction,and Performance

Purpose

The literature on organizational change has increasingly recognized that characteristics of change recipients influence their reactions to workplace change. Yet little is known about the influence of employees’ adaptability and change-related uncertainty on their interpretation of organizational actions. We examined these antecedents and the mediating role of perceived organizational support as explanations for employees’ job satisfaction and performance.

Design/Methodology/Approach

A survey was administered to material handling employees from two organizations. Employees completed measures of individual adaptability, uncertainty experienced regarding changes in the workplace, support received from the organization, and job satisfaction. Performance data were collected from the records of one organization.

Findings

Results from both samples support the role of perceived organizational support as a mediator of the relationship between employees’ adaptability and perceptions of change-related uncertainty and employees’ satisfaction and performance.

Implications

Change is a frequent occurrence in today’s workplace; thus, improving employee satisfaction and performance requires the consideration of change-related perceptions and individuals’ dispositions relevant to change. The present study offers insights regarding how organizations may help improve perceptions of organizational support by reducing perceived uncertainty as well as identifying employees who may need assistance to adapt to workplace changes.

Originality/Value

Despite practitioners’ expressed interest, there is scant research examining employees’ adaptability and change-related uncertainty. We provide the first evidence explaining how and why these variables impact important workplace outcomes and extend existing theory by identifying appraisals of the organization (and not the self) as a mechanism explaining stressor–strain relationships.     

Social Support Mobilization and Deterioration after Mexico’s 1999 Flood: Effects of Context, Gender, and Time

Samples of adults representative of Teziutlán, Puebla, and Villahermosa, Tobasco, were interviewed 6, 12, 18, and 24 months after the devastating 1999 flood and mudslides. The interview contained multiple measures of social support that had been normed for Mexico. Comparisons between sample data and population norms suggested minimal mobilization of received support and substantial deterioration of perceived support and social embeddedness. Social support was lowest in Teziutlán, which had experienced mass casualties and displacement, and among women and persons of lower educational attainment. Disparities according to gender, context, and education grew larger as time passed. The results provide compelling evidence that the international health community must be mindful of social as well as psychological functioning when disasters strike the developing world.     

Work, Family, and Organizational Advancement: Does Balance Support the Perceived Advancement of Mothers?

Following expansionist (Barnett and Hyde 2001) and enrichment (Greenhaus and Powell 2006) theories of work and family, the current study explores the beneficial effects of work-family balance. Survey responses from a nationally representative U.S. sample (N?=?3,504; 53.5% male, 46.5% female) indicate that the extent to which individuals’ home lives positively affect their work lives is positively related to their perceived advancement. Contrary to hypotheses, these effects were similar for women and men suggesting that men benefit from work-family balance as much as women. However, compared to fathers, mothers who experienced positive spillover did not perceive greater opportunities for advancement, suggesting that positive aspects of the work-family interface may not overcome all the challenges to mothers’ perceived advancement.     

Does Gender Matter? Relationship of Gender,Spousal Support,Spirituality, and Dispositional Forgiveness to Pastoral Restoration

We examined the relationship of gender, forgiveness, and spirituality to restoration attitudes expressed toward pastors who committed a transgression. In Study 1, participants’ restoration responses favored the opposite gender. In Study 2, men and women responded differently depending on the offense. Dispositional forgiveness was significantly associated with pastoral restoration following offenses of infidelity, anger, child abuse, and substance abuse. Measures of spirituality were primarily associated with forgiveness but explained little of the variance in restoration attitudes.     

Comparison of Traditional, Step-Ahead, and Peer Mentoring on Protégés' Support, Satisfaction, and Perceptions of Career Success: A Social Exchange Perspective

This study applied social exchange theory as a conceptual framework to examine the effectiveness of various types of mentors and mentor support on protégés' satisfaction with their mentors, jobs, and perceived career success. Participants were 142 ethnically diverse protégés in informal mentoring relationships. It was found that role modeling, reciprocity, and vocational support predicted protégés' satisfaction with their mentors. Vocational support was a significant predictor of protégés' job satisfaction and perceived career success. Protégés were more satisfied with, had higher job satisfaction, and reported that traditional mentors provided significantly more vocational and role modeling support than peer or step-ahead mentors.     

Neighborhood Risk and Interpersonal Support as Predictors of Parents’ Sense of Community

Parents’ sense of community (SOC) may ease the impact of neighborhood risk on children’s outcomes, but not all parents feel part of a trusted community. In this study, we examined whether parents’ ratings of neighborhood risk and interpersonal support were related to their SOC, and whether interpersonal support moderated the relationship between neighborhood risk and parents’ SOC. Participants included 161 parents (M?=?40.25 years; 92.3% female) of minor children who were enrolled in youth mentoring programs. Results indicated that greater interpersonal support and less neighborhood risk was associated with parents’ SOC. Post-hoc analyses showed that living in a neighborhood with gangs and illegal drugs, but not residential instability or living in public housing, was a salient risk factor for lower SOC. Contrary to our prediction, interpersonal support did not moderate the link between neighborhood risk and parents’ SOC. These findings may inform interventions designed to bolster parents’ connectedness to community and ability to promote children’s positive development.

     

Emotional,Sensitive, and Unfit for Office? Gender Stereotype Activation and Support Female Candidates

Women are underrepresented at all levels of elected office. It is suspected that gender stereotypes hinder the electoral success of female candidates, but empirical evidence is inconclusive on whether stereotypes have a direct effect on voting decisions. This empirical conflict stems, in part, from the assumption that voters automatically rely on gender stereotypes when evaluating female candidates. This study explicitly tests the assumption of automatic stereotype activation. I suggest that stereotype reliance depends on whether stereotypes have been activated during a campaign, and it is only when stereotypes are activated that they influence evaluations of female candidates. These hypotheses are tested with a survey experiment and observational analysis. The results show that campaign communication activates stereotypes when they otherwise might not be activated, thereby diminishing support for female candidates.     

The Racial School Climate Gap: Within-School Disparities in Students’ Experiences of Safety,Support, and Connectedness

This study used student and teacher survey data from over 400 middle schools in California to examine within‐school racial disparities in students’ experiences of school climate. It further examined the relationship between a school’s racial climate gaps and achievement gaps and other school structures and norms that may help explain why some schools have larger or smaller racial disparities in student reports of climate than others. Multilevel regression results problematized the concept of a “school climate” by showing that, in an average middle school, Black and Hispanic students have less favorable experiences of safety, connectedness, relationships with adults, and opportunities for participation compared to White students. The results also show that certain racial school climate gaps vary in magnitude across middle schools, and in middle schools where these gaps are larger, the racial achievement gap is also larger. Finally, the socioeconomic status of students, student–teacher ratio, and geographic location help explain some cross‐school variation in racial climate gaps. These findings have implications for how school climate in conceptualized, measured, and improved.     

Organizational Support,Job Resources,Soldiers’ Motivational Profiles,Work Engagement,and Affect

The authors examined the relationships between soldiers’ motivational profiles and work correlates. Results showed that the profiles differentially related to perceived organizational support and work engagement in both samples, as well as to communication, supervisor support, and positive and negative affect in Sample 2. Specifically, soldiers with the highest autonomous motivation scores displayed the highest levels of perceived organizational support and work engagement. Moreover, the highest levels of autonomous motivation were associated with the highest levels of communication, supervisor support, and positive affect. Finally, soldiers with low to moderate levels of autonomous motivation reported higher levels of negative affect than those characterized by high autonomous motivation scores. Theoretical and practical implications of the findings are discussed.     

Who is in Need of Victim Support?: The Issue of Accountable, Empirically Validated Selection and Victim Referral

The tremendous growth in victim-oriented laws granting various rights to crime victims, which emerged worldwide during the last two decades, has initiated a renewed research interest in the varied aspects of the needy victims concept. Highly sophisticated theoretical models, indicating various risk factors (e.g. external control, upward relative risk assessments) and protection factors (hardiness, behaviour attributions), were developed to explain which crime victims are in need of victim support. The practical validity of these models is relatively low: at the police level there are simply no resources to conduct lengthy diagnostic interviews with crime victims. This article aims to bridge the gap between sophistication and mundane selection of needy victims. The focus is on a simple selection instrument, namely the victim's psychological condition prior to the victimization. Analyses suggest that low pre-victimization well-being constitutes a central risk factor, predicting a delayed deterioration in post-victimization well-being, and longer term psychological distress, which is manifest ten months after the victimizing incident. The traffic light model is discussed as a simple selection tool, which might be used during the witness interview. Such a model may also be used by defense attorneys to examine if clients were appropriately assessed as needing support after describing their experiences to the police. For the prosecutor's office the traffic light model offers an instrument to predict which victims might benefit from a personal interview with the prosecutor. Some implications of low well-being for studies on repeat victimizations are discussed, inter alia in terms of a potential mood congruence bias, that might result in inflated estimates of multiple victimizations.     

Why Does Interactional Justice Promote Organizational Loyalty,Job Performance,and Prevent Mental Impairment? The Role of Social Support and Social Stressors

Using social exchange theory as a conceptual framework, we investigated the relationship between interactional justice and the outcomes organizational loyalty (affective commitment, turnover intentions), perceived job performance (self-rated performance, personal accomplishment), and mental impairment (cognitive irritation, emotional exhaustion) in an online survey of 218 employees working in the field of computer technology. Specifically, we predicted that interactional justice would heighten the quality of social exchange relationships and therefore expected perceived social support (POS) and bullying to mediate the proposed relationships. We tested our hypotheses applying a latent structural equation model. Our findings revealed that POS mediated the relationship between interactional justice and organizational loyalty, whereas bullying mediated the relationship between interactional justice and mental impairment. Practical implications are discussed concerning how to foster interactional justice and POS and how to weaken bullying behavior.     

A Confidant Support and Problem Solving Model of Divorced Fathers’ Parenting

This study tested a hypothesized social interaction learning (SIL) model of confidant support and paternal parenting. The latent growth curve analysis employed 230 recently divorced fathers, of which 177 enrolled support confidants, to test confidant support as a predictor of problem solving outcomes and problem solving outcomes as predictors of change in fathers’ parenting. Fathers’ parenting was hypothesized to predict growth in child behavior. Observational measures of support behaviors and problem solving outcomes were obtained from structured discussions of personal and parenting issues faced by the fathers. Findings replicated and extended prior cross‐sectional studies with divorced mothers and their confidants. Confidant support predicted better problem solving outcomes, problem solving predicted more effective parenting, and parenting in turn predicted growth in children's reduced total problem behavior T scores over 18 months. Supporting a homophily perspective, fathers’ antisociality was associated with confidant antisociality but only fathers’ antisociality influenced the support process model. Intervention implications are discussed regarding SIL parent training and social support.     

University Students’ Subjective Well-being: The Role of Autonomy Support from Parents, Friends, and the Romantic Partner

This study investigated the relations between perceived autonomy support from three significant sources (parents, friends, and the romantic partner) and university students’ subjective well-being (SWB) using two approaches: a variable-centered and person-centered approach. Participants were 256 university students (191 women, 65 men) involved in a romantic relationship. Results from both approaches revealed that students’ perception that significant individuals support their autonomy predicted higher levels of SWB. Furthermore, results from a person-centered approach suggested that students reported the highest levels of SWB when all sources were perceived to be highly autonomy supportive. Together, these findings support a sensitization process of need satisfaction. Implications for SWB and self-determination theory are discussed.     

Gender,Culture, and Social Support: A Male–Female,Israeli Jewish-Arab Comparison

Despite large bodies of research on gender, culture, and social support, very few studies have addressed all three. Aspects of 4 theoretical perspectives were used to derive (different) predictions about the role of gender and culture in the evaluation and utilization of social support: evolutionary, psychoanalytic, social role, and social construction theories. The predictions were tested in representative samples of the Jewish and Arab populations in Israel. Men and women were interviewed regarding the importance and availability of different support functions, the quality of different social networks, and the people to whom they would turn for support with different problems. Results demonstrate the universality of the need for support and a number of cultural and gender differences in its utilization. The results support different aspects of the 4 theories and suggest a need for more work on the mechanisms underlying the differences found. The results also demonstrate the value of studying the role of gender and culture in social support.     

Inner-City Children Living with an HIV-Seropositive Mother: Parent–Child Relationships, Perception of Social Support, and Psychological Disturbance

Despite ongoing concern about the well-being of HIV-seronegative children living in urban poverty with a seropositive mother, very little is known about this expanding population of children. In this cross-sectional study, the psychosocial adjustment of 60 ethnic minority children 11 to 16 years of age who were living with an HIV-seropositive mother was compared with that of 108 children attending public school in the same community. Results of three multivariate analyses of covariance indicated that, after allowance for differences associated with age, gender, ethnicity, and family structure, the HIV-affected group confirmed (a) greater disturbance in the parent–child relationship, (b) less social support, and (c) greater disturbance in psychological functioning. Secondary analysis of the multivariate findings indicated that the differences were characterized primarily by (a) perception of more indifference and hostility in the mother–child relationship, (b) perception of less social support available from parents, friends, and teachers, and (c) less self-esteem. The findings suggest that HIV infection and concurrent problems may compromise parent–child relationships and perception of social support in ways that leave older, seronegative children living with an infected mother at risk for psychological disturbance.     

Patterns of Stress and Support Among Adventist Clergy: Do Pastors and their Spouses Differ?

Studies of clergy stress have addressed the demands made by the ministry environment on the minister’s personal and family life. Most of the research has been conducted using the individual responses of male pastors. Comparatively little empirical research has been done with pastors’ wives, and still less where both the husbands’ and the wives’ responses are matched and compared. The present study utilizes Hill’s (Families under stress, Harper, New York, 1949) ABC-X model of family stress to examine differences between spouses in how demand, support, and perception relate to personal and ministry outcomes. Survey results from a sample of 147 male Seventh-Day Adventist clergy and their wives indicated that while there were some consistent differences in levels of demand and support, the most salient variable was their satisfaction with available social support, and this was true of both pastors and wives.     

Do Occupational Performance and Social Support Predict Health and Well-Being Among Mothers of Preterm Infants?

Journal of Child and Family Studies - Giving birth to a preterm infant has significant implications on the mother’s life. The purpose of this study was to compare occupational performance...     

Childhood Adversity and Children’s Academic Functioning: Roles of Parenting Stress and Neighborhood Support

Existing research has shown that adverse childhood experiences from family instability and lack of safety increase children’s risk for poor academic functioning. A recent conceptual framework, however, has emphasized the need to investigate how parenting might mediate while community context might moderate the association between childhood adversity and children’s cognitive development. In the current study, we tested the roles of parenting stress and neighborhood support in the association between cumulative childhood adversity and children’s current academic functioning. We conducted a secondary data analysis on the subsample of school-aged children (i.e., 6–17 years old; N?=?65,680) from the 2011–2012 United States National Survey of Children’s Health (NSCH). The parent provided telephone survey data on six types of adversity (e.g., parent’s divorce) that the target child experienced, parenting stress, neighborhood support, as well as the child’s academic functioning. Controlling for the child’s age, gender, ethnicity, and the parent’s education level, structural equation modeling (SEM) revealed a significant moderated mediating effect: parenting stress partially mediated the association between history of childhood adversity and children’s current academic functioning (β?=??1.760, p?<?0.001), while neighborhood support moderated the association between parenting stress (β?=?0.492, p?<?0.001) and academic functioning.     

Family-Friendly Policies,Supervisor Support,Work–Family Conflict,Family–Work Conflict,and Satisfaction: A Test of a Conceptual Model

The present study tests a model of antecedents (i.e., the use of family-friendly policies, supervisor support, number of hours worked, having childcare responsibility) and consequences (i.e., job and family satisfaction) of work–family conflict and family–work conflict. As hypothesized, we found that the use of family-friendly policies, hours worked per week, and supervisor support were predictive of work–family conflict. In addition, as predicted, childcare responsibility and supervisor support were found to be related to family–work conflict. Work–family conflict was found to be related to both job and family satisfaction. Our research extends previous research in a number of ways. We believe that a particular strength of our study is it incorporated data gathered at different points in time and from more than one source.