The effects of learned helplessness on the processing of a persuasive message

The current study examines the effects of exposure to unsolvable problems on the processing of a persuasive message. Participants exposed to either unsolvable failure or no-feedback tasks were presented with one of four versions of an advertisement about a hair shampoo and rated their attitude towards this product. Two aspects of the message were manipulated: the quality of arguments (strong, weak) and the attractiveness of the communicator (attractive, non-attractive). In addition, participants rated their anxiety and the frequency of off-task thoughts during the experiment. Attitude towards the target product of participants in the failure condition was less affected by the argument’s quality and more influenced by communicator attractiveness than the attitude of participants in the no-feedback condition. Participants exposed to failures reported more anxiety and task-related worries than those exposed to no-feedback, and these ratings were found to mediate the effects of failure on the processing of a persuasive message. Results were discussed in terms of Learned Helplessness theories and the Elaboration Likelihood Model.     

Pleasant Scents and Persuasion: An Information Processing Approach1

Participants observed a perfume advertisement in which either a physically attractive or relatively unattractive spokesperson promoted a new perfume using relatively strong or relatively weak arguments. Additionally, before observing the ad, some participants sampled the perfume. As expected, those participants who sampled the perfume were influenced more by the spokeswoman's attractiveness than by the strength of the arguments and participants not exposed to the perfume were more influenced by the strength of the arguments than by the spokesperson's attractiveness. An analysis of cognitive responses further suggested that participants not exposed to the perfume may have been systematically processing the advertisement and participants exposed to the perfume may have been more heuristically processing the message.     

Noncompliance with Persuasive Appeals for a Prosocial,Altruistic Act: Blood Donating1

Effects of persuasive messages, responsibility denial (RD), and attitude-accessing on blood-giving attitudes, intentions, moral obligations, and behavior were examined. In Study 1, participants (n= 84) who heard a message emphasizing moral reasons for donating indicated a more favorable postmessage attitude and stronger moral obligation to donate than participants exposed to a message aimed at reducing fear, a combined moral and fear- reduction message, or no message. Combined message participants showed greatest intent to donate, yet only 14% of all participants attended a campus drive. In Study 2, low (n= 52) and high (n= 60) RD individuals heard the message arguments and were asked to access their attitudes. Low compared to high RD individuals stated a stronger sense of moral obligation, particularly when they accessed their thoughts relevant to blood donating, and behavioral intention, especially in the combined message condition. Few participants attended a blood drive (12.5%), yet most were low RD individuals from the nonaccessed attitude condition (83%). Results suggest that few individuals will engage in the altruistic act of blood donating, despite the experimental use of persuasive messages and accessing issue-relevant attitudes.     

Is politician A or politician B more persuasive? recipients' source preference and the direction of biased message processing

Participants' preference for one of two politicians running for the post of Chancellor in Germany was measured. Under conditions conducive to effortful processing, participants were then presented with a persuasive message ascribed to one of these two sources. The message was either unambiguous strong, unambiguous weak, or ambiguous. Different from previous research on the role of message ambiguity for attitude change, the ambiguous message consisted of arguments rated as moderately convincing in a pretest rather than of a mixture of strong and weak arguments. The results were in line with predictions derived from the heuristic‐systematic model (HSM). Indicating unbiased systematic processing, an unambiguous strong message led to more agreement than an unambiguous weak message. In the case of an ambiguous message, in line with the HSM's bias hypothesis, more agreement was found among participants preferring the source politician as compared to participants preferring the other politician. Copyright © 2003 John Wiley & Sons, Ltd.     

Depictions of acne and psoriasis influence interpersonal aversion

The presence of a dermatological condition may deter contact with the affected person because it falsely signals the threat of infection. The current study investigated interpersonal aversion towards individuals with the appearance of acne and psoriasis. Participants (N = 196) either viewed a female face with the appearance of acne, psoriasis, or no visible dermatological condition. Participants rated the attractiveness of the person, and indicated their willingness for social and indirect contact with them. The person depicted with acne was rated significantly less attractive than the person with psoriasis or no dermatological condition. Participants reported significantly less willingness for indirect contact with the person depicted with acne or psoriasis compared to the person with no visible dermatological condition. In contrast, participants expressed more willingness for social contact with a person with acne than with the person with psoriasis or no dermatological condition. Group differences were significant when controlling for attractiveness ratings. Unwarranted fear of infection might underpin avoidance and discriminatory behaviour towards those with skin conditions. Further research is required to understand factors that influence avoidance of contact.     

Influence of text cohesion on the persuasive power of expository text

The present study examined how global text cohesion affects persuasion and memory for message arguments presented in expository text. Sixty-nine participants who held a neutral prior attitude towards NATO read a persuasive text about NATO that was either high or low in global cohesion. After reading, participants voted whether Finland should seek NATO membership and filled in an attitude questionnaire. After a 1-week delay they returned for a surprise recall task. The results showed that the high cohesion text was more persuasive than the low cohesion text. Moreover, attitude after reading but not text cohesion predicted later recall of the message arguments. The results show that global text cohesion increases text's persuasive power and that readers who form a positive attitude have better memory of the persuasive arguments after a delay than readers who are less persuaded.     

The role of overt head movement and attention in persuasion

This study examined the effect of overt head movement on attitudes toward a product. In a headphones test, participants were required to listen to music and to either nod or shake their heads. Some participants listened to a CD of music; other participants listened to a CD of the same music and a persuasive message about the headphones. Overt head movement affected participants' product choice and price perception when they were presented with the music and a persuasive message. The findings are interpreted to suggest that head movement can be instrumental in participants' product evaluation if the head movement is directed or focused on the attitude object.     

Causal attribution, cognitive interference, and the generalization of learned helplessness

We assessed the role of off-task cognitions in mediating the performance effects of global and specific attributions for failure. In Experiment 1, subjects were divided into global and specific attributors and were exposed to either no feedback or failure feedback. In Experiment 2, subjects were exposed to no feedback or to unsolvable problems wherein they received attribution for failure to specific or global causes. Experiment 3 added a condition in which subjects were restrained from engaging in off-task cognitions. Results showed that exposure to unsolvable problems deteriorated performance and increased off-task cognitions mainly among subjects who attributed failure to global causes. In addition, the enhancement of off-task cognitions interfered with performance following unsolvable problems. The introduction of instructions that discouraged subjects from engaging in off-task cognitions eliminated the detrimental effects of global attribution. Results are discussed in terms of test anxiety and excuse-making conceptualizations of learned helplessness.     

Coping and learned helplessness: Effects of coping strategies on performance following unsolvable problems

The current study assesses the effects of individuals' coping strategies for dealing with stress on cognitive performance following unsolvable problems. In this study, subjects responded to a questionnaire tapping the use of problem-focused and emotion-focused coping strategies in dealing with failure in achievement settings. Then they were exposed to either no-feedback or failure in four unsolvable problems. Upon completing these problems, subjects performed a visual search task with a memory component. Results showed that failure, as compared with no-feedback, produced performance deficits among subjects who habitually relied on a single coping strategy, either problem- or emotion-focused, and among subjects who did not rely on any coping response. Only subjects who relied on both problem-focused and emotion-focused strategies did not show any performance deficit following unsolvable problems. The results are discussed in terms of Lazarus and Folkman's stress-coping model.     

Communicator Similarity,Fear Arousing Communications,and Compliance with Health Care Recommendations1

Using a pretest-treatment-multiple posttest design, two studies were conducted to investigate the effects of race of communicator and different levels of fear-arousing dental health appeals on reported anxiety, attitudes, information retention, and behavior change among 304 black, junior high school students. In addition to paper-and-pencil measures, a chemical dye (erythrosin), which stains red the bacteria concentrations on teeth, was used to measure changes of actual toothbrushing behavior. The results of the two studies for behavior change were reasonably consistent. Irrespective of the fear level of the message, the similar communicator produced more immediate behavior change than the dissimilar communicator, and correlations showed that anxiety reports were unrelated to behavior change. Overall, fear communications positively influenced anxiety and attitudes but did not affect behavior. The findings suggest that caution be exercised in using self reports as measures of effectiveness of persuasive communications and additional factors need to be incorporated into existing theories to account for differential reactions to threat appeals.     

抵制说服:自我损耗对大学生态度改变的影响

以87名大学生为被试,采用2(损耗,非损耗)×2(强说服信息,弱说服信息)的实验设计,让被试完成损耗或非损耗任务后,阅读与其已有观念相反的或强或弱的说服信息,再测查其态度及认知反应,考察自我损耗对说服后态度的影响,并进一步考察认知反应在自我损耗与说服后态度关系中的作用。结果发现:(1)损耗组比非损耗组更容易顺从说服信息;(2)自我损耗及说服信息质量对说服后态度的交互作用边缘显著:在非损耗的情况下,个体阅读强、弱不同质量信息产生的态度有显著差异,在损耗情况下,个体阅读强、弱不同质量信息产生的态度差异不显著;阅读强说服信息,损耗组和非损耗组的态度差异不显著,阅读弱说服信息,损耗组的态度显著高于非损耗组;(3)自我损耗不影响个体的总体想法数量,但影响其思维偏好,自我损耗后个体更容易产生与说服信息一致的想法,中介分析表明自我损耗对说服后态度的影响是以思维偏好为中介的。     

Attitude accessibility and message processing: The moderating role of message position

Past research suggests that pre-message attitude accessibility can influence the amount of processing of persuasives messages (with highly accessible attitudes eliciting higher levels of processing than attitudes lower in accessibility). The current research suggests that the previous conclusions are only partly true—effects of accessibility on message processing are moderated by the extent to which the persuasive message is proattitudinal versus counterattitudinal. In two experiments, pre-message attitudes and attitude accessibility were measured (Study 1) or manipulated (Study 2) prior to receiving a strong or weak persuasive message. When messages were counterattitudinal, increased pre-message accessibility was associated with greater message processing (as in past research). However, when messages were proattitudinal, increased pre-message accessibility was associated with decreased message scrutiny. Potential underlying mechanisms and implications are discussed.     

Caffeine, Cognition, and Persuasion: Evidence for Caffeine Increasing the Systematic Processing of Persuasive Messages

Caffeine is known to increase arousal, attention, and information processing–all factors implicated in facilitating persuasion. In a standard attitude-change paradigm, participants consumed an orange-juice drink that either contained caffeine (3.5 mg/kg body weight) or did not (placebo) prior to reading a counterattitudinal communication (anti-voluntary euthanasia). Participants then completed a thought-listing task and a number of attitude scales. The first experiment showed that those who consumed caffeine showed greater agreement with the communication (direct attitude: voluntary euthanasia) and on an issue related to, but not contained in, the communication (indirect attitude: abortion). The order in which direct and indirect attitudes were measured did not affect the results. A second experiment manipulated the quality of the arguments in the message (strong vs. weak) to determine whether systematic processing had occurred. There was evidence that systematic processing occurred in both drink conditions, but was greater for those who had consumed caffeine. In both experiments, the amount of message-congruent thinking mediated persuasion. These results show that caffeine can increase the extent to which people systematically process and arc influenced by a persuasive communication.     

Novel argumentation and attitude change: The case of polarization following group discussion

This study is concerned with attitude polarization as a function of two properties of a persuasive message: (a) its validity or acceptability and (b) its novelty. The latter is defined as the extent to which the message contains new arguments unlikely to have been already considered by the individual. Acceptability is assumed to be a necessary condition for inducing attitude change; the impact of novelty, therefore, was expected to be most pronounced for arguments of high validity. This hypothesis was tested in two related studies using arguments produced in response to choice dilemma items, widely used in research on polarization. First, it was shown that arguments rated as both valid and novel were perceived as more persuasive than arguments rated either as highly valid but obvious (non-novel) or as low in validity (non-valid) but novel. Second, when subjects read samples of valid arguments, their attitudes polarized in the direction advocated by the novel arguments rather than by the non-novel ones. These findings are considered relevant to the polarization of attitudes in groups. Other research demonstrates that this phenomenon is the result of persuasive arguments raised during group discussion, The present study suggests why such arguments may be persuasive.     

An Attitude Functions Approach to Increasing Organ‐Donation Participation1

This research tests a tenet of attitude function theory–the motivational matching hypothesis–by using a functional approach to increase organ donation. Pilot studies validated experimental manipulations and persuasive messages. An experiment tested the hypothesis that persuasive messages that match an aroused function would be more effective than messages that do not match a manipulated function. Participants were exposed to situational manipulations designed to arouse or make salient value‐expressive or knowledge needs, then read an organ‐donation message designed to meet one of these needs. Participants’ organ‐donation attitudes and behaviors were assessed. Participants presented with matching messages were most persuaded and took more action to become donors. Those who experienced stronger motivational arousal exhibited the most change.     

Is the Medium the Message? A Study of the Effects of Media,Communicator, and Message Characteristics on Attitude Change1

The present study examined the interactive effects of type of media, communicator, and position of message on persuasiveness of the communication. Subjects received a communication over television, radio (audio tape), or written medium, which either agreed with a position they held or strongly disagreed with it. The communicator was either a newscaster or a candidate for political office. The results indicated that subjects felt the newscaster to be more trustworthy than the candidate. In line with previous research, there was no main effect of media on persuasiveness. However, media interacted with the other variables so that when the communication disagreed with the audience, television was the most persuasive medium with the newscaster but the least persuasive with the untrusted candidate. There was no effect for media when the message agreed with the audience. Further, the candidate taking a position congruent with the audience's was rated as more attractive but less trustworthy than a candidate taking the opposite position. It was suggested that television may be the most involving medium and that either a counterargument theory or reactance theory could explain why it was not effective with the candidate.     

Beyond attitude consensus: The social context of persuasion and resistance

The current research presents a new type of social context effect on attitude certainty. It is proposed that when people receive persuasive messages, they appraise their attitudes not only in terms of whether they are shared or not shared by others, but also in terms of whether they are based on similar or dissimilar assessments of the information presented. In two experiments, participants were presented with persuasive messages. In Experiment 1, they were induced to perceive that they responded favorably (persuasion) or unfavorably (resistance) to the message arguments. In Experiment 2, they were allowed to vary in their actual message responses. In both experiments, message response similarity—the degree to which people perceived that their evaluations of persuasive arguments were shared or unshared by others—moderated the classic effect of attitude similarity on attitude certainty. In particular, attitude similarity only affected attitude certainty under conditions of message response similarity. When message responses were believed to be dissimilar, attitude similarity had no effect on attitude certainty.     

Assimilation and contrast in persuasion: the effects of source credibility in multiple message situations

The present research explores a contextual perspective on persuasion in multiple message situations. It is proposed that when people receive persuasive messages, the effects of those messages are influenced by other messages to which people recently have been exposed. In two experiments, participants received a target persuasive message from a moderately credible source. Immediately before this message, participants received another message, on a different topic, from a source with high or low credibility. In Experiment 1, participants' attitudes toward the target issue were more favorable after they had first been exposed to a different message from a low rather than high credibility source (contrast). In Experiment 2, this effect only emerged when a priming manipulation gave participants a dissimilarity mindset. When participants were primed with a similarity mindset, their attitudes toward the target issue were more favorable following a different message from a high rather than low credibility source (assimilation).     

The time for doing is not the time for change: effects of general action and inaction goals on attitude retrieval and attitude change

Implicit in many informal and formal principles of psychological change is the understudied assumption that change requires either an active approach or an inactive approach. This issue was systematically investigated by comparing the effects of general action goals and general inaction goals on attitude change. As prior attitudes facilitate preparation for an upcoming persuasive message, general action goals were hypothesized to facilitate conscious retrieval of prior attitudes and therefore hinder attitude change to a greater extent than general inaction goals. Experiment 1 demonstrated that action primes (e.g., "go," "energy") yielded faster attitude report than inaction primes (e.g., "rest," "still") among participants who were forewarned of an upcoming persuasive message. Experiment 2 showed that the faster attitude report identified in Experiment 1 was localized on attitudes toward a message topic participants were prepared to receive. Experiments 3, 4, and 5 showed that, compared with inaction primes, action primes produced less attitude change and less argument scrutiny in response to a counterattitudinal message on a previously forewarned topic. Experiment 6 confirmed that the effects of the primes on attitude change were due to differential attitude retrieval. That is, when attitude expression was induced immediately after the primes, action and inaction goals produced similar amounts of attitude change. In contrast, when no attitude expression was induced after the prime, action goals produced less attitude change than inaction goals. Finally, Experiment 7 validated the assumption that these goal effects can be reduced or reversed when the goals have already been satisfied by an intervening task.     

Self-guide framing and persuasion: responsibly increasing message processing to ideal levels

The current research examines the effect that framing persuasive messages in terms of self-guides (ideal vs. ought) has on the attitudes and cognitive responses of individuals with chronic ideal versus ought self-guides. The strength of participants' ideal and ought self-guides and the magnitude of participants' ideal and ought self-discrepancies were measured using a computerized reaction time program. One week later, participants read a persuasive message about a fictional breakfast product, framed in terms of either ideals or oughts. Matching framing to stronger self-guide led to enhanced message processing activity, especially among individuals who were low in need for cognition. Individuals who read messages framed to match their stronger self-guides paid more attention to argument quality, as reflected in their attitudes and cognitive responses. Messages with self-guide framing that matched individuals' stronger self-discrepancies did not have this effect on processing.