Régulations endogène et exogène des émotions : des processus complémentaires et indissociables

Studies dealing with emotion regulation have known a fast expansion during the last twenty years. Yet, they are most often based on models centered on endogenous cognitive and behavioral processes as well as the pursuit of welfare, and do not consider the social aspect of emotions and emotion expression which elicit exogenous emotion regulation processes from social interaction partners. The goal of this article is to show that both endogenous and exogenous emotion regulation processes are complementary and indivisible, and to suggest working hypotheses about how they connect. In the first part of this document, after a quick reminder of the different theoretical approaches of (individual) endogenous emotion regulation, we emphasize works about social approach behaviors (social affiliation) in emotional situations. These studies report that social interactions are sometimes sought as they would allow for the endogenous implementation of interpersonal emotion regulation strategies, especially by means of emotion expression. Individual and interpersonal endogenous emotion regulation processes would then complementarily modify the emotions experienced by an individual faced with a critical situation. The second part of this article underlines that social interaction partners actually are operators of exogenous emotion regulation processes rather than passive reservoirs of resources an individual may pick up to regulate their emotions. For that purpose, we especially consider the ways relatives (directly or indirectly, explicitly or implicitly) constrain the social affiliation behaviors and emotion expressions of an individual who experiences emotions. Thus, we argue that those behaviors are strongly influenced not only by the nature and intensity of emotions, but also by: firstly, social learning about how to feel, what to express and how to regulate emotions in a specific situation; secondly, features of the social environment as well as social expectations and demands about sharing emotions versus inhibiting their expression; and thirdly, the exogenous emotion regulation strategies a partner may use to regulate an individual's emotions. This set of studies entices us to consider endogenous and exogenous emotion regulation processes as acting jointly to promote not only the adaptation to emotional situations, but also the quality of social bonds between members of a social network. Social integration is thus central in the study of emotion regulation processes.     

中学生的道德情绪内隐观研究

以974名14-18岁的中学生为被试,通过道德情绪的词汇评定和情境评定,考察中学生对典型道德情绪种类和道德情绪典型属性的认识。结果表明,中学生对典型道德情绪的认识涉及情境性、导向性、批评性、赞誉性等多种情绪类别,并在总体上更容易把正性情绪词汇认同为道德情绪。在判断与评价具体情境中的道德情绪过程中,中学生更倾向把无私和有私因素诱发的情绪显著地聚类区分,从而将无私诱因视为其认同道德情绪的典型标准,这种内隐观不受其学段、性别的影响和情绪效价效应的干扰。     

Social influences on the emotion process

Philosophical and psychological theory has traditionally focused on intra-individual processes that are entailed in emotions. Recently sociologists, cultural anthropologists, and also social psychologists have drawn attention to the interpersonal nature of emotions. In this chapter we focus on the influence of others on emotional experiences and expressions. We summarise research on social context effects which shows that both emotional expression and experience are affected by the presence and expressiveness of other people. These effects are most straightforward for positive emotions, which are enhanced in the company of others. In the case of negative emotions, the effects of social context depend on the circumstances in which the emotion is elicited, and on the role of other persons in this situation. We discuss these social context effects in the light of a more general theoretical framework of social appraisal processes.     

情绪分享和感知恋人回应对亲密关系满意度的影响

研究通过问卷星收集了150对异性恋情侣的情绪分享、感知恋人回应、亲密关系满意度的数据,并采用行动者-对象互依模型进行统计分析。结果显示：（1）情绪分享通过感知恋人回应的中介作用影响亲密关系满意度。女性的积极情绪分享与男性的消极情绪分享直接正向影响自身亲密关系满意度。（2）男性的积极情绪分享正向影响女性的亲密关系满意度。研究揭示了亲密关系中情绪分享和感知恋人回应对关系满意度的影响特点。     

The social signal value of emotions

Human interactions are replete with emotional exchanges. In these exchanges information about the emotional state of the interaction partners is only one type of information conveyed. In addition, emotion displays provide information about the interaction partners' disposition and the situation as such. That is, emotions serve as social signals. Acknowledging this role of emotions, this special section brings together research that illustrates how both person perception and situational understanding can be derived from emotional displays and the modulation of this process through context. Three contributions focus on information about expressers and their intentions. An additional article focuses on the informative value of emotional expressions for an observer's construal of social situations and another article exemplifies the way context determines the social impact of emotions. Finally, the last article presents the dynamic nature of mutual influence of emotions. In an attempt to integrate these contributions and offer lenses for future research, this editorial offers a contextualised model of social perception which attempts to systematise not only the types of information that emotion expressions can convey, but also to elaborate the notion of context.     

人际情绪调节与内隐/外显积极情绪的关系:情绪调节困难的调节效应与表达抑制的中介效应

人际情绪调节是重要的社会性情绪调节方式,为阐明其与积极情绪的关系,采用人际情绪调节量表、内隐与外显积极情绪量表、表达抑制量表和情绪调节困难量表进行了调查。1159名被试的分析结果表明：（1）人际情绪调节显著正向预测内隐与外显积极情绪;（2）且情绪调节困难是人际情绪调节预测内隐积极情绪的调节变量;（3）表达抑制是人际情绪调节预测外显积极情绪的中介变量。这表明运用人际情绪调节可增加积极情绪,但是其作用效果与个体的情绪特质相关。     

Blue or red? The effects of colour on the emotions of Chinese people

Two experiments were performed to examine the effects of red and blue on the emotional pleasure of Chinese people. Experiment 1 explored the effects of the ‘physical’ colours red and blue on emotion, and the results showed that red induced positive and negative emotion, while blue only induced positive emotion. Experiment 2 further explored the effects of the ‘verbal’ colours red and blue on emotion, and the results showed that red induced only positive emotion, while blue induced neither positive nor negative emotion. The findings indicate that the influence of colour on emotion is rooted in both natural and social associations. For Chinese, the associations between blue and positive emotion, and red and negative emotion, were natural associations; however, the associations between red and positive emotion were social associations. Moreover, physical colour and verbal colour stimuli induced emotions by activating different mechanisms: physical colour induced emotions via both natural and social associations, whereas verbal colour induced emotions via social associations.     

Social anxiety and emotion regulation in daily life: spillover effects on positive and negative social events

To minimize the possibility of scrutiny, people with social anxiety difficulties exert great effort to manage their emotions, particularly during social interactions. We examined how the use of two emotion regulation strategies, emotion suppression and cognitive reappraisal, predict the generation of emotions and social events in daily life. Over 14 consecutive days, 89 participants completed daily diary entries on emotions, positive and negative social events, and their regulation of emotions. Using multilevel modeling, we found that when people high in social anxiety relied more on positive emotion suppression, they reported fewer positive social events and less positive emotion on the subsequent day. In contrast, people low in social anxiety reported fewer negative social events on days subsequent to using cognitive reappraisal to reduce distress; the use of cognitive reappraisal did not influence the daily lives of people high in social anxiety. Our findings support theories of emotion regulation difficulties associated with social anxiety. In particular, for people high in social anxiety, maladaptive strategy use contributed to diminished reward responsiveness.     

青少年负性情绪事件性质判断偏向的情绪弹性和性别效应

研究以青少年学生为被试,采用测验和实验的方法考察了情绪弹性和性别变量对青少年在四类负性情绪事件性质的判断偏向上可能产生的影响。结果表明：（1）情绪弹性对青少年加工负性情绪事件信息时的判断偏向产生一定影响,低情绪弹性个体在面对与一般生活情境相关的负性情绪事件时,更倾向于从消极方面对事件的性质加以判断。（2）性别对青少年加工负性情绪事件信息时的判断偏向不产生实质性影响。     

服务消费中多次情绪感染对消费者负面情绪的 动态影响机制

在深入剖析情绪感染心理机制的基础上,深入研究了在服务消费中多次情绪感染对消费者负面情绪的动态影响。作者采用实验法,使用真实情景录像作为刺激物,验证了在服务消费中,正向情绪感染和负向情绪感染都是真实存在的,并且服务人员的情绪、语言和行为都会对消费者负面情绪产生持续的动态影响,同时证实了情绪感染敏感度对情绪感染过程产生明显的调节作用。     

Emotions are real

It is obvious that emotions are real, but the question is what kind of "real" are they? In this article, I outline a theoretical approach where emotions are a part of social reality. I propose that physical changes (in the face, voice, and body, or neural circuits for behavioral adaptations like freezing, fleeing, or fighting) transform into an emotion when those changes take on psychological functions that they cannot perform by their physical nature alone. This requires socially shared conceptual knowledge that perceivers use to create meaning from these physical changes (as well as the circuitry that supports this meaning making). My claim is that emotions are, at the same time, socially constructed and biologically evident. Only when we understand all the elements that construct emotional episodes, in social, psychological, and biological terms, will we understand the nature of emotion.     

伪装情绪的人际影响及其作用机制

伪装情绪是指在情绪交互的过程中, 人们展现实际不存在的积极或消极情绪, 放大亦或是压抑原本的情绪。伪装情绪是一种策略选择的结果, 表现者所展现的情绪在当下可能并未发生, 但却能在某种程度上令人信服。目前关于伪装情绪的研究比较分散, 对于伪装情绪人际影响及其作用机制还存在着一定争议。现有文献多从博弈过程、亲社会行为情境、组织情境和领导效果四个方面对伪装情绪的人际效应进行探讨, 其中相关的机制包括情绪接受者的情感反应及“以己度人”的内心过程。未来的研究可以从情绪接受者、群体伪装、伪装情绪效价、认知神经机制以及文化等方面, 对伪装情绪展开深入系统性的研究。     

“I control my own emotions for the sake of the team”: Emotional self-regulation and interpersonal emotion regulation among female high-performance curlers

ObjectivesThe purpose of this study was to examine emotional self-regulation and interpersonal emotion regulation within a team of competitive athletes.DesignInstrumental case study approach (Stake, 1995).MethodData collection involved multiple semi-structured interviews with all four members of a female high-performance curling team, as well as observation of team meetings, practices, and games over the entire season.ResultsAnalyses produced the main themes of emotional self regulation (body language and self-censorship) and interpersonal emotional regulation (providing positive and/or technical feedback, humour, cueing teammates about their emotions, prosocial actions and indirect actions). We also identified factors influencing emotional regulation (length of time together, team dynamics/cohesion, context, social norms and team roles, and seeking support outside the team).ConclusionsAthletes were aware of and took into account social and contextual factors (e.g., social norms and role on team) when regulating emotions in a team context, and they also identified challenges associated with emotional regulation within the team. Findings highlight the complex interplay between athletes' emotions, emotional expression, and self-regulation to achieve multiple goals (e.g., positive performances, positive social relationships), as well as the importance of examining interpersonal processes related to emotion and emotion regulation within team sports.     

Effects of incidental positive emotion and cognitive reappraisal on affective responses to negative stimuli

Previous studies have identified two powerful ways to regulate emotional responses to a stressor: experiencing incidental positive emotions and using cognitive reappraisal to reframe the stressor. Several cognitive and motivational theories of positive emotion support the formulation that incidental positive emotions may facilitate cognitive reappraisal. To test the separate and interacting effects of positive emotions and cognitive reappraisal, we first adapted an established picture-based reappraisal paradigm by interspersing blocks of positive emotion inducing and neutral pictures. Across two pre-registered studies (Studies 1, 2), reappraisal effectively decreased self-reported negative emotions and increased self-reported positive emotions; however, experiencing incidental positive emotions did not facilitate reappraisal success. In another preregistered study (Study 3), we employed a more powerful positive emotion induction via virtual reality (VR), used a social stress anticipation task, and instructed participants to reappraise the anticipated stressor positively. Although there was a robust effect of the positive emotion induction (relative to the neutral induction) on feeling more positive emotions throughout stress anticipation, the results again indicated that incidental positive emotions did not facilitate cognitive reappraisal. We propose that incidental positive emotions and cognitive reappraisal may constitute separate pathways of influence when regulating one's responses to negative events.     

The relation between event processing and the duration of emotional experience

An emotional experience can last for only a couple of seconds up to several hours or even longer. In the present study, we examine to which extent covert intrapersonal actions (cognitions both related and unrelated to the emotion-eliciting stimulus) as well as overt interpersonal actions (social sharing) account for this variability in emotion duration. Participants were asked to report the duration of their anger, sadness, joy, and gratitude episodes on a daily basis during five days. Furthermore, information was collected with regard to their cognitions during the episodes and their social sharing behavior. Discrete-time survival analyses revealed that for three of the four emotions under study, stimulus-related cognitions with the same valence as the emotion lead to a prolongation of the episode; in contrast, both stimulus-related and stimulus-unrelated cognitions with a valence opposite to the emotion lead to a shortening. Finally, for the four emotions under study, social sharing was associated with a prolongation. The findings are discussed in terms of a possible process basis underlying the time dynamics of negative as well as positive emotions.     

The role of maltreatment experience in children's understanding of the antecedents of emotion

The ability to understand the causes and likely triggers of emotions has important consequences for children's adaptation to their social environment. Yet, little is currently known about the processes that contribute to the development of emotion understanding. To assess how well children understood the antecedents of emotional reactions in others, we presented children with a variety of emotional situations that varied in outcome and equivocality. Children were told the emotional outcome and asked to rate whether a situation was a likely cause of such an outcome. We tested the effects of maltreatment experience on children's ability to map emotions to their eliciting events and their understanding of emotion–situation pairings. The present data suggest that typically developing children are able to distinguish between common elicitors of negative and positive events. In contrast, children who develop within maltreating contexts, where emotions are extreme and inconsistent, interpret positive, equivocal, and negative events as being equally plausible causes of sadness and anger. This difference in maltreated children's reasoning about emotions suggests a critical role of experience in aiding children's mastery of the structure of interpersonal discourse.     

What is moral about guilt? Acting "prosocially" at the disadvantage of others

For centuries economists and psychologists have argued that the morality of moral emotions lies in the fact that they stimulate prosocial behavior and benefit others in a person's social environment. Many studies have shown that guilt, arguably the most exemplary moral emotion, indeed motivates prosocial behavior in dyadic social dilemma situations. When multiple persons are involved, however, the moral and prosocial nature of this emotion can be questioned. The present article shows how guilt can have beneficial effects for the victim of one's actions but also disadvantageous effects for other people in the social environment. A series of experiments, with various emotion inductions and dependent measures, all reveal that guilt motivates prosocial behavior toward the victim at the expense of others around-but not at the expense of oneself. These findings illustrate that a thorough understanding of the functioning of emotions is necessary to understand their moral nature.     

More Than Happy to Help? Customer‐Focused Emotion Management Strategies

This paper investigates the impact of customer service representative (CSR) customer‐focused emotion management strategies on expressed customer emotions, beyond the influences of emotional contagion. We propose that problem‐focused strategies (situation modification and cognitive change) are likely to reduce the intensity of negative customer emotions and increase the intensity of positive customer emotions, whereas emotion‐focused strategies (attentional deployment and modulating the emotional response) will have the opposite impact. Further, we propose that customer negative emotions will affect the choice of strategies CSRs employ. Based on evaluator ratings of recorded customer service calls (N= 228), our findings confirmed the positive effects of problem‐focused strategies and the negative effects of emotion‐focused strategies on customer‐expressed emotions. In addition, we found that initial customer emotions affected the strategy used by the CSR, whereby negative emotions expressed by the customer reduced the use of the most effective strategy and increased the use of the least effective strategy.     

Regulating anger and sadness: an exploration of discrete emotions in emotion regulation

Do emotion regulation processes vary as a function of discrete emotions? Focusing on anger and sadness, this study examined: (a) the strategies that men and women use to regulate each emotion, (b) the extent to which strategies differ in their use and effectiveness, and (c) the relationship between effective regulation of these emotions and social functioning. One hundred ninety participants described recent situations that evoked anger and sadness and how they regulated each emotion. Emotion regulation attempts for anger and sadness differed to some extent in both use and effectiveness. In addition, effective regulation of each emotion was associated with different aspects of social functioning. Effective anger regulation was associated with constructive conflict resolution style, and effective sadness regulation was associated with positive social relations. The findings suggest that global approaches to studying emotion regulation may be limited and emphasize the importance of moving toward a discrete emotions framework.     

Social anxiety and positive emotions: a prospective examination of a self-regulatory model with tendencies to suppress or express emotions as a moderating variable

The purpose of the present study was to examine social anxiety as a predictor of positive emotions using a short-term prospective design. We examined whether the effects of social anxiety on positive emotions are moderated by tendencies to openly express or supress emotions. Over the course of a 3-month interval, people with excessive social anxiety endorsed stable, low levels of positive emotions. In addition, people with low social anxiety who frequently display their emotions openly, whether negative or positive, reported the greatest increases in positive emotions. Similar results were found when using a measure of emotion suppression (low social anxiety and less tendency to rely on these types of regulatory acts led to the greatest positive emotions). These social anxiety main and interactive effects could not be attributed to depressive symptoms. Our findings suggest that relations between social anxiety and positive emotional experiences over time are best understood in the context of meaningful individual differences such as affect regulatory strategies.