Applicant attraction to organizations and job choice: a meta-analytic review of the correlates of recruiting outcomes

Attracting high-performing applicants is a critical component of personnel selection and overall organizational success. In this study, the authors meta-analyzed 667 coefficients from 71 studies examining relationships between various predictors with job-organization attraction, job pursuit intentions, acceptance intentions, and job choice. The moderating effects of applicant gender, race, and applicant versus nonapplicant status were also examined. Results showed that applicant attraction outcomes were predicted by job-organization characteristics, recruiter behaviors, perceptions of the recruiting process, perceived fit, and hiring expectancies, but not recruiter demographics or perceived alternatives. Path analyses showed that applicant attitudes and intentions mediated the predictor-job choice relationships. The authors discuss the implications of these findings for recruiting theory, research, and practice.     

Job Type and Recruiters' Inferences of Applicant Personality Drawn from Resume Biodata: Their Relationships with Hiring Recommendations

Using data collected from 244 recruiters who reviewed resumes and made dispositional inferences and hiring recommendations for 122 entry‐level job applicants, we found that type of job opening (Holland's Conventional vs. Enterprising jobs) moderated relationships between recruiter inferences of applicant personality traits and recruiter judgments of applicant employability. Results showed Conscientiousness correlated with employability ratings for Conventional jobs (e.g., accounting) while extraversion was most associated with employability ratings for Enterprising jobs (e.g., marketing).     

College students' self-discrepancy on the Internet, from the perspectives of desktop practices, self-control, and academic training

The self-discrepancy theory argues that perceived discrepancy between one's actual self and ideal self may induce anxiety, and that this in turn may motivate people to reduce or eliminate this perceived discrepancy by changing their behaviors. Based on this theory, this study investigated how college students perceived discrepancies between their actual and their reported ideal uses of the Internet. Their Internet use was examined on three levels: the grand level (i.e., hours spent online per week), the activity level (i.e., hours spent engaging in certain online activities per week), and the tool level (i.e., hours spent using certain Internet tools per week). Three particular factors were also selected for investigation: the participants' different desktop practices, levels of academic training, and exertions of self-control. The results indicate that the participants' perceptions of actual versus ideal discrepancies were shaped by the different levels (i.e., grand, activity, tool) of their Internet use. Additionally, this study shows that perceived self-discrepancy relating to the time that college students spend on the Internet may not be a problem in itself, but it may symbolize more profound psychological or behavioral factors that need to be addressed.     

The Recruiting Interview as Perceived by College Student Applicants for Sales Positions

The recruiting interview experience as perceived by college students applying for sales positions is the subject of this research study. The results, based on actual recruiting interviews through placement centers at two university campuses, describe the relative importance of various factors in the job offer and recruiting process, including characteristics of the recruiter. Analysis shows how these factors relate to the applicant's perceived success of the interview, the chance of getting a job offer, and the chance of accepting a job offer.     

ORGANIZATIONAL RECRUITING AS MARKETING MANAGEMENT: AN INTERDISCIPLINARY STUDY OF ENGINEERING GRADUATES

With the intent of encouraging interdisciplinary research, this study applies principles, theories, and practices of marketing management to examine engineering recruitment as a process of "job marketing." Six hypotheses concerning campus recruiters and strategic recruiting issues were proposed and investigated through a national survey of 242 graduating engineers representing five engineering fields. Survey responses revealed that both overall satisfaction with recruiting processes and likelihood of job acceptance were significantly related to recruiter interpersonal skills and interview information provided about compensation/benefits, job/career, and security/success issues. Further, student satisfaction with recruiting processes was significantly related to recruiter/job applicant similarity in gender and educational characteristics. Contrary to conventional inferences of recruiting research, students did not respond more favorably to line management or engineering recruiters than to personnel representatives. Implications of these findings are identified and discussed in terms of both the marketing and management literatures.     

LINKING EMPLOYEE PERCEPTIONS OF SERVICE CLIMATE TO CUSTOMER SATISFACTION

Although a common theme in the service quality literature is that organizations must create and maintain a climate for service in order for employees to effectively deliver service, few studies exist that evaluate climate for service components against a criterion of customer satisfaction. The effectiveness of different aspects of a climate for service is evaluated by determining the relationships between service climate components and facets of customer satisfaction, as rated by 538 employees and 7,944 customers across 57 branches of a large bank. All service climate components were significantly related to at least one facet of customer satisfaction (e.g., teller service). Seeking and sharing information about customers' needs and expectations, training in delivering quality service, and rewarding and recognizing excellent service were the practices that were most highly related to satisfaction with service quality.     

Organizational trust among job seekers: The role of information‐seeking and reciprocation wariness

This study explores job seekers’ information‐seeking and pre‐hire trust, and the role of reciprocation wariness in the development of pre‐hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization’s website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers’ perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre‐hire context.     

Relationships between perceived close social support and health practices within community samples of American women and men

In this cross-sectional study the author examined the impact of perceived social support from close interpersonal relationships (e.g., significant other, family, and friends) on health practices in community samples of women and men. Research volunteers (N=373; 189 women, 184 men) from the Northern Wisconsin region completed self-report measures of social support, depression, hassles, health practices (i.e., diet, exercise, relations with health professionals, substance abuse, sleep), and demographic information. After controlling statistically for sociodemographic factors, the authors found that depressive symptoms, hassles, and perceived social support contributed significantly to the prediction of healthy diet and adherence to routine medical attention for women, but not for men. The author also observed for relations between perceived close support and (a) exercise and (b) substance abuse among women. Findings suggest that high levels of social support from one's close social network contribute independently to specific health practices for women, but not for men, and point to the importance of both between- and within-gender assessment of health behavior.     

The effect of applicant influence tactics on recruiter perceptions of fit and hiring recommendations: a field study

The present study examined the effect of applicant influence-tactic use on recruiter perceptions of fit. Two tactics, ingratiation and self-promotion, were expected to have positive effects on recruiter perceptions of fit and on recruiter hiring recommendations. In addition, the authors expected recruiter fit perceptions to mediate the relationship between applicant influence tactics and recruiter hiring recommendations. Results suggested that ingratiation had a positive effect on perceived fit and recruiter hiring recommendations (and indirectly, on receipt of a job offer). In addition, perceived fit mediated the relationship between ingratiation and hiring recommendations. The effects of self-promotion on fit and hiring recommendations were generally weak and nonsignificant. Implications and directions for future research are discussed.     

Recruiting Effectiveness of the ASVAB Career Exploration Program

To assess the recruiting effectiveness of the Department of Defense's Armed Services Vocational Aptitude Battery (ASVAB) Career Exploration Program, a variety of sources, including historical databases, surveys, and interviews, were used. Despite downsizing and reductions in recruiting resources over the course of the evaluation period, there is evidence that a higher percentage of program participants subsequently enlist than the U.S. youth population as a whole. The overwhelming majority of a sample of recruiters rated the program as an important lead source as well as an effective recruiting tool. Data indicate that 16% to 25% of annual enlistments started as ASVAB program leads. The program influences young people's consideration of the military as a career and creates a positive impression of the military, regardless of whether a participant decides to enlist. Although there is evidence that the ASVAB program enhances recruiting, obstacles to its effectiveness include recruiter training deficiencies.     

When Job Candidates Are “Hard-” Versus “Easy-to-Get”: Effects of Candidate Availability on Employment Decisions1

Research on interpersonal attraction suggests that being elusive or “playing hard-to-get” is effective for increasing one's desirability and the likelihood of being selected as a dating partner. The following two studies explored the effects of this hard-to-get phenomenon in an employment decision setting. Both college students (Experiment 1) and professional recruiters (Experiment 2) reviewed application materials that conveyed that a candidate was either hard- (e. g., considering other job opportunities) or easy-to-get (e. g., not considering other opportunities) and then indicated their evaluations of these candidates. In both studies, being hard-to-get affected the interviewers’ judgments. However, this effect was moderated by the type of rationale given for being hard- or easy-to-get, as well as the objective qualifications (GPA) information. In addition, recruiter sex and candidate gender differences were explored. Male recruiters’ evaluations of application materials were more lenient than were females’ evaluations.     

The relationships between self-leadership and enhanced psychological, health, and work outcomes.

Two cross-sectional studies were conducted to examine the correlations between the concept of self-leadership (as described within the framework of the internal family systems model) and enhanced psychological, health, and work outcomes. In Study 1, self-leadership was significantly related to higher psychological functioning (e.g., effective coping style, greater optimism and hardiness, and less ineffectiveness and interpersonal distrust) and better health status (e.g., greater perceived wellness, less perceived stress, and fewer symptoms of illness) in a sample of university students (N = 270). In Study 2, in which a sample of corporate employees (N = 160) was examined, self-leadership was significantly related to greater perceptions of work satisfaction, enhanced communication, quality management, effective work relationships, and in terms of health outcomes, greater perceived wellness and less work stress. Implications of the relationships between self-leadership and psychological, health, and work outcomes are discussed.     

Creative Problem Solving in Small Groups: The Effects of Creativity Training on Idea Generation,Solution Creativity,and Leadership Effectiveness

This investigation evaluated the degree to which creativity training, idea generation instruction, and creative process impacted idea production, creativeness of solutions, and leadership effectiveness. Three sets of hypotheses were tested with a 114 groups of adults. First, groups whose members had some (i.e., one CPS course) or advanced training (i.e., graduate-level study in creativity or creativity professionals) were significantly more effective at idea generation than groups without training. Furthermore, leaders with some and advanced training were perceived to be significantly more effective than those with no creativity training. With respect to creativeness of solutions, the advanced training groups outperformed all others. The second set of hypotheses focused on the effectiveness of idea generation instruction (i.e., instructions without brainstorming, brainstorming, and brainstorming with criticism). Analysis revealed no significant difference for idea generation instruction relative to idea production or creativeness of solutions. The final set of hypotheses examined the use of a simple process structure for groups without prior creativity training (i.e., distinct phases for idea generation and solution development). Analysis revealed that those meetings that followed a simple process structure out performed groups that did not follow a process for both idea generation and creativeness of solutions. Further results are presented and implications discussed.     

The Effectiveness of Different Recruitment Sources: A Mediating Variable Analysis

Previous research suggests that one or more of three mediating variables account for the relationships between recruiting sources and applicant effectiveness. This paper offers a critical test of the three mediating variables: demographic characteristics, realistic expectations, and perceived person-job fit. Using a sample of 242 newly hired marketing representatives, the study found that employees recruited through college placement offices had better initial levels of performance than did employees recruited through newspaper advertisements. While all of the proposed mediating variables were associated with some recruitment sources, none of them mediated the effects of recruitment sources on performance or turnover. This paper suggests that there may be complex contingency relationships between recruitment sources and employee performance and turnover.     

The Relationship of Recruiting Sources and Pre-Hire Outcomes: Examination of Yield Ratios and Applicant Quality

The study reported in this paper examined the relationship between 5 recruiting sources (college placement offices, newspaper advertisements, employee referrals, direct applicants, and job fairs) and several important but neglected pre-hire outcomes (e.g., percentage of qualified applicants generated, percentage of applicants who were hired). As hypothesized, applicants who applied directly for jobs and those who were referred by current employees were more likely to receive job offers and to become employees than were applicants recruited via other sources. Unexpectedly, recruiting sources were not related to the measures of applicant quality used in this study.     

Maternal socialization goals, parenting styles, and social-emotional adjustment among Chinese and European American young adults: testing a mediation model

The authors compared the associations among perceived maternal socialization goals (self-development, filial piety, and collectivism), perceived maternal parenting styles (authoritative, authoritarian, and training), and the social-emotional adjustment (self-esteem, academic self-efficacy, and depression) between Chinese and European American young adults. The mediation processes in which socialization goals relate to young adults' adjustment outcomes through parenting styles were examined. Results showed that European American participants perceived higher maternal self-development socialization goals, whereas Chinese participants perceived higher maternal collectivism socialization goals as well as more authoritarian parenting. Cross-cultural similarities were found in the associations between perceived maternal authoritative parenting and socioemotional adjustment (e.g., higher self-esteem and higher academic self-efficacy) across the two cultural groups. However, perceived maternal authoritarian and training parenting styles were found only to be related to Chinese participants' adjustment (e.g., higher academic self-efficacy and lower depression). The mediation analyses showed that authoritative parenting significantly mediated the positive associations between the self-development and collectivism goal and socioemotional adjustment for both cultural groups. Additionally, training parenting significantly mediated the positive association between the filial piety goal and young adults' academic self-efficacy for the Chinese group only. Findings of this study highlight the importance of examining parental socialization goals in cross-cultural parenting research.     

Maternal Socialization Goals,Parenting Styles,and Social-Emotional Adjustment Among Chinese and European American Young Adults: Testing a Mediation Model

The authors compared the associations among perceived maternal socialization goals (self-development, filial piety, and collectivism), perceived maternal parenting styles (authoritative, authoritarian, and training), and the social-emotional adjustment (self-esteem, academic self-efficacy, and depression) between Chinese and European American young adults. The mediation processes in which socialization goals relate to young adults’ adjustment outcomes through parenting styles were examined. Results showed that European American participants perceived higher maternal self-development socialization goals, whereas Chinese participants perceived higher maternal collectivism socialization goals as well as more authoritarian parenting. Cross-cultural similarities were found in the associations between perceived maternal authoritative parenting and socioemotional adjustment (e.g., higher self-esteem and higher academic self-efficacy) across the two cultural groups. However, perceived maternal authoritarian and training parenting styles were found only to be related to Chinese participants’ adjustment (e.g., higher academic self-efficacy and lower depression). The mediation analyses showed that authoritative parenting significantly mediated the positive associations between the self-development and collectivism goal and socioemotional adjustment for both cultural groups. Additionally, training parenting significantly mediated the positive association between the filial piety goal and young adults’ academic self-efficacy for the Chinese group only. Findings of this study highlight the importance of examining parental socialization goals in cross-cultural parenting research.