Suggestibility and source monitoring errors: blame the interview style,interviewer consistency,and the child's personality

Sixty children were forced to confabulate or given misinformation about a simulated crime. Higher suggestibility in the forced confabulation group than in the suggestive group occurred even after 1 week. Interview source errors in the forced confabulation group were higher for confabulations when asked by the same person, but for control items when asked by a different person. Interview source errors in the suggestive group were higher for confabulations when asked by a different person, but for control items when asked by the same person. Confabulations were misattributed to the video by the forced confabulation more than the suggestive group. However, both groups mistakenly believed they had previously discussed control true‐event items. Suggestibility was high when imaginative and dissociative children were forced to confabulate. Control false‐event items were misattributed to the interview by compliant children and to the video by imaginative children in the forced confabulation group. Shy children in the forced confabulation group misattributed confabulations to the video, whereas distractible children in the suggestive group misattributed control false‐event items to both sources. Copyright © 2005 John Wiley & Sons, Ltd.     

The effects of repeated experience on children's suggestibility

The effect of suggestive questions on 3- to 5-year-old and 6- to 8-year-old children's recall of the final occurrence of a repeated event was examined. The event included fixed (identical) items as well as variable items where a new instantiation represented the item in each occurrence of the series. Relative to reports of children who participated in a single occurrence, children's reports about fixed items of the repeated event were more accurate and less contaminated by false suggestions. For variable items, repeated experience led to a decline in memory of the specific occurrence; however, there was no increase in susceptibility to suggestions about details that had not occurred. Most errors after repeated experience were intrusions of details from nontarget occurrences. Although younger children and children who were interviewed a while after the event were more suggestible, respectively, than older children and those interviewed soon after the event, repeated experience attenuated these effects.     

Remembering the Grocery Shopping List: a Study on Metacognitive Biases

Three experiments examined the influence on memory monitoring and memory control of typicality and frequency of purchase of grocery items. On the basis of normative data, food items were divided into three categories: T+F+ (items typically bought in an Italian food store, and of frequent purchase for university students), T+F− (items typical but not frequently purchased) and T−F− (items low in both characteristics). Experiment 1 revealed that despite an equal recall of the three categories of items, ease of learning judgments were significantly lower for T−F− items. In Experiments 2 and 3, T−F− items were also treated differently than the two other types, when subjects had to decide which items to select for an additional check, and when they had to apportion their study time. Overall, data show that biases independent of the memory state of an item can influence memory monitoring. In addition, the same biases appear to influence the cognitive behaviour, suggesting that monitoring can have an impact on subsequent cognitive behaviour independent of the memorization processes. © 1997 by John Wiley & Sons, Ltd.     

Memory, acquisition, and category clustering in learning-disabled children.

In Experiment 1, single trial, immediate-free recall of learning disabled and nondisabled children was compared. The primacy effect in learning-disabled children was lower, suggesting that rehearsal or other types of elaborative encoding may be deficient in these children. In Experiment 2, acquisition of randomly presented categorical lists in a multitrial-free recall task was compared in learning disabled and nondisabled children. One-half of each group was required to learn the same number of words (34 per list), whereas list length for the other half exceeded the primacy effect of each child in immediate-free recall to the same degree. When the same number of items was learned, acquisition was slower in learning disabled than nondisabled children. When the number of items varied according to the primacy effect of each child, acquisition of both groups was similar. Clustering was lower in learning disabled than nondisabled children. In Experiment 3, multitrial-free recall acquisition of categorical lists was examined in a subject-paced task. When the number of words learned exceeded the primacy effect of each child to the same degree, trials to criterion were similar in both groups but, when the children learned the same number of items, learning-disabled children required more trials to criterion. Presentation rates were faster in learning-disabled children. Presentation rates were negatively correlated with trials to criterion and positively correlated with clustering and primacy in immediate-free recall, suggesting that study time may be taken up by clustering, rehearsal, and/or other encoding strategies. Deficient elaborative encoding may be responsible for the slower acquisition of learning-disabled children.     

Consumer knowledge and use of country‐of‐origin information at the point of purchase

This paper reports an investigation of American and Canadian consumer acquisition and/or knowledge of the country of origin of products at the time of purchase. Consumer knowledge of the country of origin of purchased products was tested as purchasers left the cash register. If the purchaser knew the country of origin of the product just purchased, they were further questioned to discover the role such knowledge might have played in their choice between alternatives. More than 93 per cent of 1,248 purchasers intercepted at the cash register had not acquired while shopping, or did not know from prior experience, the country of origin of a product they had just purchased. Of the 91 (6.5 per cent) who had acquired or knew the country of origin of a product they had just purchased, only 27 (2.2 per cent of the total) indicated that their knowledge of the product's country of origin possibly might have played a role in their product choice. These findings reveal that the country of origin of products is not an important attribute in the choice processes of the great majority of North American consumers. Confirmation of these findings by replication with less obtrusive and more externally valid measures of consumer acquisition and use of product information prior to purchase is needed. Copyright © 2004 Henry Stewart Publications.     

Wanting,having, and satisfaction: examining the role of desire discrepancies in satisfaction with income

In 3 studies, the authors tested the predictors of income satisfaction, examining whether discrepanc between the things people have and the things they desire predict satisfaction. Study 1 manipulated the desirability of items that can be purchased with participants' income, and showed that their satisfaction with that income depended on the desirability of these items. Study 2 demonstrated that whether people's income enabled them to purchase the things they desired influenced their satisfaction with income. Study 3 found that the effect of comparisons with a person's past on income satisfaction is completely mediated by one's desires; and the effect of social comparison on income satisfaction is partially mediated by desires. Thus, desires play a pivotal role in determining people's satisfaction with income.     

The effect of increased incentive on free recall by learning-disabled and nondisabled children

Immediate free recall by learning-disabled and nondisabled children was compared under two incentive conditions. Recall of the first few words of each list by disabled children and younger nondisabled children was lower than that by older nondisabled children, and receiving a monetary reward increased early list item recall by older disabled and nondisabled learners. These findings suggest that elaborative encoding processes, such as rehearsal, are impaired in younger disabled and nondisabled children and that receiving a reward increased elaborative encoding by older children. Similar recall of the last few list items by all groups suggests that attention and immediate memory are comparable in disabled and nondisabled children of different ages. Receiving a reward increased recall of the last few list items by younger disabled and nondisabled children, suggesting that a reward increased attention, immediate memory, or both, in these groups. Because receiving a reward increased recall equally in all groups, lower motivation did not appear to be responsible for the lower recall by younger nondisabled children and learning-disabled children.     

产品类型对购物冲量效应的调节作用分析

基于享乐品-实用品有关研究及购物冲量效应, 考察产品类型对购物冲量效应的调节作用及其内在机制。实验一通过现场研究验证购买实用品提高后续购买概率, 购买享乐品降低其概率; 实验二为实验室实验, 再次验证该调节作用, 并验证内在原因：购买享乐品更可能激发内疚感、花钱的痛苦甚至负面自我形象和高层次目标, 导致理由性思维占主导, 前次购买引发的应用思维定式受到削弱。相比于实用品, 购买享乐品引发购物冲量效应的可能性更低。     

Planning for Multiple Shopping Goals in the Marketplace

Four online grocery‐shopping experiments and one field study using video‐tracking technology at a grocery store document how shoppers’ motivation evolves from the beginning to the end of their shopping trips. We uncover unique motivational patterns as shoppers achieve multiple subgoals (i.e., choose multiple grocery items) to complete their trips: a monotonic decrease in motivation for shoppers with a shopping list versus a curvilinear trend (i.e., decrease then increase) in motivation for shoppers without a list. In addition, we demonstrate how to reverse the observed patterns for shoppers with a list by changing their reference points for tracking progress. The discovery of the moderating role of shopping‐list usage adds to the bubbling dialogue in goal pursuit and shopper psychology research concerning how consumer motivation follows either a monotonic trend (e.g., a goal gradient effect) or a nonmonotonic trend (e.g., the stuck‐in‐the‐middle effect). Importantly, we demonstrate how the stuck‐in‐the‐middle theory, which applies to single‐goal pursuits, can apply more broadly to the domain of grocery shopping, which consists of the generation and completion of multiple subgoals.     

Intention superiority effect on implicit memory of shopping lists: Activation and inhibition processes

Intentional memory is defined as the ability to remember to perform intentions in the future. Forming an intention such as “shopping” activates access to memories related to the products on the shopping list. As Intention Superiority Effect (ISE) studies show, these memories are more accessible in semantic and episodic memory, more activated over time and protected from competing representations. The inhibition of competing representations in intentional memory has been little examined so far. In this study we attempt to analyze changes in activation in the recall of products on a shopping list and competitors through implicit memory tasks. Sixty-five participants learned two shopping lists on a computer. Later, they were told to virtually buy one of them (prospective list) and not the other (neutral list). Prior to intentional task execution, they performed an implicit retrieval task in which we manipulated the appearance or not of cues from the intentional list and analyzed the influence of the items from the intentional list on items related to intentional and neutral lists. The main result of this study is that intention retrieval by intentional cues strengthens the activation of products related to the intentional list and/or inhibits competing products related to the neutral list. The inhibition is episodic rather than semantic in nature. The ISE requires the recall of the intention during the retention period through intentional cues for maintaining the intention. This seems to defend automatic recovery theories and not the intention persistence hypothesis. Also, the results are better explained by the directed forgetting paradigm rather than by the retrieval-induced forgetting paradigm.     

Does snobbish service generate better sales? The case of luxury goods

The objective of this study is to explore whether a “bad” service encounter triggers a consumer's impulse purchase in a luxury goods store in an Asian emerging market. A 2 (service encounter: favorable vs. snobbish) × 2 (shopping companion: alone vs. with a close friend) between‐group factorial design was employed with 160 female consumers in an Asian emerging market to examine the antecedents of both the urge to save social identity and the impulse purchase of luxury goods. The results show that consumers in an Asian emerging market can be triggered to make an impulse purchase of a luxury good, not because they received excellent service in the store but because they encountered snobbish service, especially when shopping with a close friend. Research implications and limitations are also discussed.     

Planning in the preschool years: The emergence of plans from general event knowledge

A framework for conceptualizing the relationship between event knowledge and planning is proposed, and two experiments are reported that examined children's ability to draw on event knowledge in planning. Preschool children were asked to plan and execute shopping trips to a pretend grocery store. Half of the children planned for two events on successive trials (Level 1, single-goal planning) and half of the children planned for two events simultaneously (Level 2, multiple-event planning). The amount of external support for planning was also manipulated. In Experiment 1, 3-, 4-, and 5-year-olds were presented with either a clustered or interleaved display. In Experiment 2, 3- and 4-year-olds were given adult assistance in plan construction. Results indicated that children's planning becomes more complex and flexible with age. Older children also rely less on external supports for planning. However, when external support was provided, 3- and 4-year-olds displayed higher-level planning abilities. Results are discussed in terms of the roles of event knowledge and external support in the early development of planning skills.     

Effects of consumer embarrassment on shopping basket size and value: A study of the millennial consumer

This paper examines how the emotion of embarrassment affects shopping behavior in a retail setting. In a series of three studies, we explore the phenomenon of “masking,” which is defined as a coping strategy used by shoppers when experiencing embarrassment related to a purchase task. Study 1 provides consumer insights into masking behaviors among Millennials. Study 2 empirically examines degrees of anticipated embarrassment associated with purchasing a variety of personal care products and uses a controlled experiment to test the impact of embarrassment on the size of the shopping basket (number of items purchased) and the value of the shopping basket. Study 3 examines basket size and value with respect to complementary and counterbalancing products, and compares Millennial with non‐Millennial consumers. Collectively, this research indicates that both Millennial and non‐Millennials use masking as a coping strategy for a variety of products due to anticipated embarrassment, translating into enhanced basket sizes and values. This effect appears to be moderated by one's innate susceptibility to embarrassment. This study contributes to our understanding of how the emotion of embarrassment influences shopping basket composition in terms of its value and size. It also provides insightful findings relevant to retail practitioners. Copyright © 2014 John Wiley & Sons, Ltd.     

Repetition and laterality effects on recognition memory for words and pictures*

Recognition memory for a list of words was tested by presenting a series of items with Ss instructed to make positive responses to targets (list items) and negative responses to distractors (nonlist items). The test items were either words or pictures, and they were presented tachistoscopically either to the left or right visual field. The results showed mean response latencies to be generally faster for stimuli presented to the right visual field. Response times were faster for target and distractor stimuli on their second test presentations than on initial tests, but this effect was much larger for targets. Repetitions were shown to decrease the amount of time necessary to execute the stimulus encoding and initial retrieval stages of recognition. This was also true, although to a lesser extent, if different stimulus forms (words or pictures) were used on the two tests. Subsequent recognition stages, including memory search and decision processes. were apparently independent of test stimulus form.     

The effects of prior knowledge on study-time allocation and free recall: investigating the discrepancy reduction model

In this study, the authors examined the influence of prior knowledge activation on information processing by means of a prior knowledge activation procedure adopted from the read-generate paradigm. On the basis of cue-target pairs, participants in the experimental groups generated two different sets of items before studying a relevant list. Subsequently, participants were informed that they had to study the items in the list and that they should try to remember as many items as possible. The authors assessed the processing time allocated to the items in the list and free recall of those items. The results revealed that the experimental groups spent less time on items that had already been activated. In addition, the experimental groups outperformed the control group in overall free recall and in free recall of the activated items. Between-group comparisons did not demonstrate significant effects with respect to the processing time and free recall of nonactivated items. The authors interpreted these results in terms of the discrepancy reduction model of regulating the amount of processing time allocated to different parts of the list.     

Interactions between presentation modality and encoding task in frequency judgements

In two experiments, presentation modality of a list of items and encoding task were varied, and subjects judged the frequency with which certain words had been presented in the list. In Experiment 1, auditory presentation led to higher judgements of frequency than did visual presentation when subjects counted the consonants in the words but not when they rated imageability or when they kept a running count of the number of presentations of each word. In Experiment 2, encoding questions about the rhyme or spelling patterns of target words produced opposite effects for auditory and visual items. The results are interpreted as indicating that cross-modal translation during encoding produces a bias towards higher-frequency judgements and may also produce better frequency discrimination.     

Memory for instances and categories in children and adults

College subjects and 7-year-olds were trained in sorting 16 words into two conceptual categories. Training consisted of either three list presentations (Experiment I) or training to solution (Experiment II). Then either immediately or after a 3 to 4 week delay subjects received a recognition test which assessed memory for the instance vs categorical properties of the task stimuli by embedding words from the original list and from the list categories with confusion items from either the same or different categories as those on the original list. The data indicated that learning and memory were controlled primarily by categorical properties of the task items in adults and by specific instance properties in children. However, there was evidence that children had learned the categorical attributes of the task and may have differed from adults chiefly in their failure to utilize these attributes to assist learning and memory performance. The age differences in learning and memory were independent of the degree of initial training.     

Irrelevant Speech,Phonological Similarity,and Presentation Modality

The phonological similarity effect refers to the finding that a list of similarsounding items is recalled less well than a list of dissimilar-sounding items. A strong prediction of the phonological store hypothesis, based on Baddeley's (1986, 1992) working memory framework, is that irrelevant speech should interact with the phonological similarity effect. We report three experiments that demonstrate that irrelevant speech eliminates the phonological similarity effect for visual but not for auditory items. In this respect, irrelevant speech functions much like articulatory suppression. Implications for the phonological store and changing state hypotheses are discussed.     

Memory for temporal context: effects of ageing, encoding instructions, and retrieval strategies

Young and older adults were compared on a list discrimination task. In Experiment 1, performance declined with ageing after incidental and intentional encoding of the temporal context. Moreover, there was no benefit for intentional encoding in either group. In Experiment 2, each list was associated with a different encoding context. There were age differences in performance when participants tried to retrieve the encoding context of the items as a cue for their list of occurrence, but not when participants evaluated temporal distance from the strength of the memory trace. This suggests that the age-related decrease in list discrimination could be at least partly due to a difficulty in inferring strategically the temporal context of the items from information encoded in the same time.     

Voluntary forgetting before and after learning has been accomplished

Two experiments, in which voluntary forgetting was measured, are reported. In both experiments, lists of randomly mixed syllables and numbers were projected on a screen, and Ss were instructed before projection which part of the lists to remember or to forget. In the first experiment, the syllables were cued as items to be forgotten in one group, and to be remembered in the other one. At the end of the projection, Ss were instructed to recall freely only the syllables. For the former group, this was an unexpected test. The same list was projected for different groups: one, three, five, seven, and fourteen times, with new randomly mixed items each time. Syllable recall increased with an increase of times of projection of the list in the second group, but not in the first one. Recall of syllables in the first group was, however, above the chance level. These results were best interpreted by assuming a voluntary forgetting mechanism, which operates after the verbal items leave the short term store. The second experiment, a variation of the first, was designed to find the locus of voluntary forgetting mechanisms. The question is whether Ss can voluntarily forget syllables only before they are learned, or also after learning has already taken place. Voluntary forgetting after learning has been achieved was found to be ineffective. These results tend to support the hypothesis that voluntary forgetting processes do not operate in the long-term store and that Ss can block the transmission of to be forgotten items from the short-term store to the long-term store.