Good conversations: Grounding,convergence, and richness

We apply three communication theories (the collaborative theory of language use, communication accommodation theory, and media richness theory) to aspects of conversational structure (openings, closings) and communicative setting (audiovisual, written) in order to make predictions about how people will feel about conversational interactions. We distinguish between two sources of information that interlocutors use to evaluate conversations: conversational outcomes and subjective conversational experience. We propose that positive subjective conversational experience comes about when interlocutors reach common ground with one another and do so with the least required effort possible (collaborative theory of language use), converge on their language use and communicative behaviors (communication accommodation theory), and select the appropriate medium for their conversation to take place (media richness theory). This positive subjective conversational experience is an important component of good conversations.     

Variations in an African Grey parrot’s speech patterns following ignored and denied requests

Communicative competence is one measure of an individual’s ability to navigate conversations with social partners. The current study explored the possibility of basic communicative competence in a non-mammal speaker, a speech-using African Grey parrot. Spontaneous conversations between one Grey named Cosmo and her caregiver were recorded, from which three corpora (i.e., bodies of text) of Cosmo’s vocalizations were developed: (1) Baseline: Vocalizations containing no requests, (2) Ignored Requests: Vocalizations immediately following Cosmo’s caregiver ignoring Cosmo’s requests, and (3) Denied Requests: Vocalizations immediately following Cosmo’s caregiver denying Cosmo’s requests. The distributions of social (e.g., “I love you,” kiss sounds) and nonsocial (e.g., answering machine beeps, “That’s squirrel”) vocalizations, as well as speech and nonword vocalizations, were statistically different across the three corpora. Additionally, qualitative analysis of the datasets indicated Cosmo was persistent in repeating vocalizations when denied and ignored, and interrupted her caregiver more often when requests were denied compared to ignored. Neither repetition nor interruption occurred during the Baseline conversations. The data indicate that despite the outcome being the same (i.e., request was unmet), Cosmo treated an ignored request differently than a denied request, modifying her vocalizations in accord with the specific context. Such modification is evidence of basic communicative competence.     

Memory for conversation and the development of common ground

Efficient conversation is guided by the mutual knowledge, or common ground, that interlocutors form as a conversation progresses. Characterized from the perspective of commonly used measures of memory, efficient conversation should be closely associated with item memory—what was said—and context memory—who said what to whom. However, few studies have explicitly probed memory to evaluate what type of information is maintained following a communicative exchange. The current study examined how item and context memory relate to the development of common ground over the course of a conversation, and how these forms of memory vary as a function of one’s role in a conversation as speaker or listener. The process of developing common ground was positively related to both item and context memory. In addition, content that was spoken was remembered better than content that was heard. Our findings illustrate how memory assessments can complement language measures by revealing the impact that basic conversational processes have on memory for what has been discussed. By taking this approach, we show that not only does the process of forming common ground facilitate communication in the present, but it also promotes an enduring record of that event, facilitating conversation into the future.     

Stress assignment in reading Italian: Friendship outweighs dominance

Stress assignment to polysyllabic words is the only aspect of the pronunciation of written Italian that cannot be predicted by rule. It could be a function of stress dominance in the language or of stress neighborhood (i.e., the number of words sharing an ending and a stress pattern). In two experiments, we investigated stress assignment in Italian adult and, most importantly, young readers. Word frequency and number of stress friends influenced reading times and accuracy, outweighing any effect of stress dominance. In the presence of a majority of stress friends, the reading of low-frequency words was only affected by stress neighborhood. These effects were the same in fourth graders and adult readers. We argue that distributional information based on the number of stress friends—rather than stress dominance—is the most effective factor in assigning stress to words in reading.     

Why are dunkels sticky? Preschoolers infer functionality and intentional creation for artifact properties learned from generic language

Artifacts pose a potential learning problem for children because the mapping between their features and their functions is often not transparent. In solving this problem, children are likely to rely on a number of information sources (e.g., others’ actions, affordances). We argue that children’s sensitivity to nuances in the language used to describe artifacts is an important, but so far unacknowledged, piece of this puzzle. Specifically, we hypothesize that children are sensitive to whether an unfamiliar artifact’s features are highlighted using generic (e.g., “Dunkels are sticky”) or non-generic (e.g., “This dunkel is sticky”) language. Across two studies, older—but not younger—preschoolers who heard such features introduced via generic statements inferred that they are a functional part of the artifact’s design more often than children who heard the same features introduced via non-generic statements. The ability to pick up on this linguistic cue may expand considerably the amount of conceptual information about artifacts that children derive from conversations with adults.     

Studies in dialogue and discourse: II. Types of discourse initiated by and sustained through questioning

A sociolinguistic approach to the study of language is described. Three types of discourse are defined empirically, each of them initiated and sustained by questions. It is provosed that these types are linguistic expressions or “realizations” of authority relationships between speakers. In the first, Chaining, a conversation is extended through successive questions by the initial questioner; in the second, Arching, it is extended by the respondent's questions; in the third, Embedding, there are two responses to the question. The general hypothesis about the relationship of the linguistic structure of discourse to differentials between speakers in power and authority is examined through an analysis of natural conversations in first-grade classrooms. The findings provide consistent support for this hypothesis. When adults initiate a conversation with a question, they retain control over its course by successive questioning, i.e., by Chaining: when children ask an adult a question, the adult regains control by responding with a question, i.e., by Arching. Children question each other through a more balanced use of Chaining and Arching that might be thought of as either more egalitarian or more competitive.     

Experimental pragmatics: a Gricean turn in the study of language

Discerning the meaning of an utterance requires not only mastering grammar and knowing the meanings of words but also understanding the communicative (i.e., pragmatic) features of language. Although it has been an ever present aspect of linguistic analyses and discussions, it is only over the last ten years or so that cognitive scientists have been investigating--in a concerted fashion--the pragmatic features of language experimentally. We begin by highlighting Paul Grice's contributions to ordinary language philosophy and show how it has led to this active area of experimental investigation. We then focus on two exemplary phenomena--'scalar inference' and 'reference resolution'--before considering other topics that fit into the paradigm known as 'experimental pragmatics'.     

Characterizing the Dynamics of Learning in Repeated Reference Games

The language we use over the course of conversation changes as we establish common ground and learn what our partner finds meaningful. Here we draw upon recent advances in natural language processing to provide a finer-grained characterization of the dynamics of this learning process. We release an open corpus (>15,000 utterances) of extended dyadic interactions in a classic repeated reference game task where pairs of participants had to coordinate on how to refer to initially difficult-to-describe tangram stimuli. We find that different pairs discover a wide variety of idiosyncratic but efficient and stable solutions to the problem of reference. Furthermore, these conventions are shaped by the communicative context: words that are more discriminative in the initial context (i.e., that are used for one target more than others) are more likely to persist through the final repetition. Finally, we find systematic structure in how a speaker's referring expressions become more efficient over time: Syntactic units drop out in clusters following positive feedback from the listener, eventually leaving short labels containing open-class parts of speech. These findings provide a higher resolution look at the quantitative dynamics of ad hoc convention formation and support further development of computational models of learning in communication.     

Judgments of communicative intent in conversation

In conversation people make specific statements that are intended to accomplish some particular social action (e.g., to praise, criticize or sympathize). To communicate effectively, people must consensually perceive the intentions of each other’s messages. In this research we examined the degree of consensus in judgments of communicative intent. Participants engaged in separate, brief conversations with three friends, watched videotapes of their interactions, and judged the communicative intent of 6 randomly selected statements. Observers also judged these statements under one of three conditions: audio-visual, audio, or text. Analyses showed that participants agreed strongly in their judgments of intent and that observers also agreed in their judgments, but not as much as participants.     

Acquiring Foreign Language Vocabulary Through Meaningful Linguistic Context: Where is the Limit to Vocabulary Learning?

The present studies examined the effects of varying degrees of unfamiliar vocabulary within written discourse on individuals’ abilities to use linguistic context for the purposes of translation and comprehension (i.e., lexical inferencing). Prose varied in the number of foreign words introduced into each sentence (e.g., 0 through 7 content words per sentence). Furthermore, Krashen’s Input Hypothesis and the Evaluation component of the Involvement Load Hypothesis were tested to determine the degree at which non-comprehensible input hinders the ability of a learner to successfully use linguistic context for translation and comprehension. Results indicated that, as the number of foreign words per sentence, i.e., non-comprehensible input, increased the ability to successfully translate foreign words and create situational models for comprehension begins to decrease especially beyond five unfamiliar words per sentence. This result suggests that there is an optimal level of effectiveness in the use of a linguistic context strategy for learning foreign language vocabulary, but also that there is a limit to the strategy’s effectiveness. Implications and applications to the field of foreign language learning are discussed.     

Reopening Russian Conversations: The Discourse Particle –to and the Negotiation of Interpersonal Accountability in Closings

The article examines how the goals of maintaining and reaffirming interpersonal relationships are accomplished through the details of talk during closing sections of social encounters. On the basis of Russian language telephone conversations between close familiars, the article explicates ways in which interactions may be reopened and, more specifically, the role of the Russian discourse particle –to on utterances that raise new issues in closing environments. The analysis shows that although many kinds of new matters are commonly raised in conversation closings, only those that deal with the addressee—and only those raised by the person who initiated the closing—are marked so as to indicate the speaker’s accountability for raising the matter late. This suggests that ways in which new topics are introduced in conversation closings reflect the speaker’s orientation to displaying concern for and interest in the addressee.     

Lexical configuration and lexical engagement: When adults learn new words

People know thousands of words in their native language, and each of these words must be learned at some time in the person’s lifetime. A large number of these words will be learned when the person is an adult, reflecting the fact that the mental lexicon is continuously changing. We explore how new words get added to the mental lexicon, and provide empirical support for a theoretical distinction between what we call lexical configuration and lexical engagement. Lexical configuration is the set of factual knowledge associated with a word (e.g., the word’s sound, spelling, meaning, or syntactic role). Almost all previous research on word learning has focused on this aspect. However, it is also critical to understand the process by which a word becomes capable of lexical engagement—the ways in which a lexical entry dynamically interacts with other lexical entries, and with sublexical representations. For example, lexical entries compete with each other during word recognition (inhibition within the lexical level), and they also support the activation of their constituents (top-down lexical-phonemic facilitation, and lexically-based perceptual learning). We systematically vary the learning conditions for new words, and use separate measures of lexical configuration and engagement. Several surprising dissociations in behavior demonstrate the importance of the theoretical distinction between configuration and engagement.     

Overhearers Use Addressee Backchannels in Dialog Comprehension

Observing others in conversation is a common format for comprehending language, yet little work has been done to understand dialog comprehension. We tested whether overhearers use addressee backchannels as predictive cues for how to integrate information across speaker turns during comprehension of spontaneously produced collaborative narration. In Experiment 1, words that followed specific backchannels (e.g., really, oh) were recognized more slowly than words that followed either generic backchannels (e.g., uh huh, mhm) or pauses. In Experiment 2, we found that when the turn after the backchannel was a continuation of the narrative, specific backchannels prompted the fastest verification of prior information. When the turn after was an elaboration, they prompted the slowest, indicating that overhearers took specific backchannels as cues to integrate preceding talk with subsequent talk. These findings demonstrate that overhearers capitalize on the predictive relationship between backchannels and the development of speakers’ talk, coordinating information across conversational roles.     

Space in Hand and Mind: Gesture and Spatial Frames of Reference in Bilingual Mexico

Speakers of many languages prefer allocentric frames of reference (FoRs) when talking about small-scale space, using words like “east” or “downhill.” Ethnographic work has suggested that this preference is also reflected in how such speakers gesture. Here, we investigate this possibility with a field experiment in Juchitán, Mexico. In Juchitán, a preferentially allocentric language (Isthmus Zapotec) coexists with a preferentially egocentric one (Spanish). Using a novel task, we elicited spontaneous co-speech gestures about small-scale motion events (e.g., toppling blocks) in Zapotec-dominant speakers and in balanced Zapotec-Spanish bilinguals. Consistent with prior claims, speakers’ spontaneous gestures reliably reflected either an egocentric or allocentric FoR. The use of the egocentric FoR was predicted—not by speakers’ dominant language or the language they used in the task—but by mastery of words for “right” and “left,” as well as by properties of the event they were describing. Additionally, use of the egocentric FoR in gesture predicted its use in a separate nonlinguistic memory task, suggesting a cohesive cognitive style. Our results show that the use of spatial FoRs in gesture is pervasive, systematic, and shaped by several factors. Spatial gestures, like other forms of spatial conceptualization, are thus best understood within broader ecologies of communication and cognition.     

Iconicity in the speech of children and adults

Iconicity – the correspondence between form and meaning – may help young children learn to use new words. Early‐learned words are higher in iconicity than later learned words. However, it remains unclear what role iconicity may play in actual language use. Here, we ask whether iconicity relates not just to the age at which words are acquired, but also to how frequently children and adults use the words in their speech. If iconicity serves to bootstrap word learning, then we would expect that children should say highly iconic words more frequently than less iconic words, especially early in development. We would also expect adults to use iconic words more often when speaking to children than to other adults. We examined the relationship between frequency and iconicity for approximately 2000 English words. Replicating previous findings, we found that more iconic words are learned earlier. Moreover, we found that more iconic words tend to be used more by younger children, and adults use more iconic words when speaking to children than to other adults. Together, our results show that young children not only learn words rated high in iconicity earlier than words low in iconicity, but they also produce these words more frequently in conversation – a pattern that is reciprocated by adults when speaking with children. Thus, the earliest conversations of children are relatively higher in iconicity, suggesting that this iconicity scaffolds the production and comprehension of spoken language during early development.     

Eavesdropping on character: Assessing everyday moral behaviors

Despite decades of interest in moral character, comparatively little is known about moral behavior in everyday life. This paper reports a novel method for assessing everyday moral behaviors using the Electronically Activated Recorder (EAR)—a digital audio-recorder that intermittently samples snippets of ambient sounds from people’s environments—and examines the stability of these moral behaviors. In three samples (combined N = 186), participants wore an EAR over one or two weekends. Audio files were coded for everyday moral behaviors (e.g., showing sympathy, gratitude) and morally-neutral comparison language behaviors (e.g., use of prepositions, articles). Results indicate that stable individual differences in moral behavior can be systematically observed in daily life, and that their stability is comparable to the stability of neutral language behaviors.     

Cohesion network analysis of CSCL participation

The broad use of computer-supported collaborative-learning (CSCL) environments (e.g., instant messenger–chats, forums, blogs in online communities, and massive open online courses) calls for automated tools to support tutors in the time-consuming process of analyzing collaborative conversations. In this article, the authors propose and validate the cohesion network analysis (CNA) model, housed within the ReaderBench platform. CNA, grounded in theories of cohesion, dialogism, and polyphony, is similar to social network analysis (SNA), but it also considers text content and discourse structure and, uniquely, uses automated cohesion indices to generate the underlying discourse representation. Thus, CNA enhances the power of SNA by explicitly considering semantic cohesion while modeling interactions between participants. The primary purpose of this article is to describe CNA analysis and to provide a proof of concept, by using ten chat conversations in which multiple participants debated the advantages of CSCL technologies. Each participant’s contributions were human-scored on the basis of their relevance in terms of covering the central concepts of the conversation. SNA metrics, applied to the CNA sociogram, were then used to assess the quality of each member’s degree of participation. The results revealed that the CNA indices were strongly correlated to the human evaluations of the conversations. Furthermore, a stepwise regression analysis indicated that the CNA indices collectively predicted 54% of the variance in the human ratings of participation. The results provide promising support for the use of automated computational assessments of collaborative participation and of individuals’ degrees of active involvement in CSCL environments.     

Object play as a mediator of the role of exploration in communication skills development

In this study, we investigated exploration and language development, particularly whether preliminary object play mediates the role of exploration in gesture and speech production. We followed 27 infants, aged 8–17 months, and gathered data on the frequency of their exploration, preliminary functional acts with single or multiple objects, and communicative behaviors (e.g., gesturing and single-word utterances). The results of our path analysis indicated that exploration had a direct effect on single-object play, which, in turn, affected gesturing and advanced object play. Gesturing as well as single and multi-object play affected speech production. These findings suggest that exploration is associated with language development. This association may be facilitated by object play milestones in which infants recall the object’s function, which strengthens their memory and representation skills. Further, recalling the usage of an object by the caregivers may encourage an infant’s overall imitation tendency, which is important for learning how to communicate with gestures and words.     

Recasts in parents' language to their school-age children who stutter: a preliminary study

Language samples collected from 13 school-age children diagnosed as stutterers (CWS) in conversation with a parent and a similar corpus of data collected from a matched control group of 13 normally-fluent children (CWNS) were analyzed for the quality and quantity of recast usage in the parents' language. Recasts, a frequently studied type of child-directed language (CDL) pattern hypothesized to increase the length and complexity of young children's expressive language, have not been studied typically in older children's conversations with parents nor have they been studied in the CDL of parents of CWS. Comparisons of these samples revealed that both groups of parents were frequent users of imitations, as well as simple and complex type recasts. Indeed, the rank order of recast types used was identical for the two groups of caregivers. When parents' conversations with the CWS were analyzed further, it was noted that they were not more likely to focus on stuttered utterances as the utterances on which to base their recasts (i.e., "platform utterances") than on the child's fluently-produced utterances. These results suggest there is one additional conversation parameter for which there are evident similarities in the CDL used by parents of CWS and CWNS. Clinical implications gleaned from this preliminary study are discussed, as are suggestions for future study. EDUCATIONAL OBJECTIVES: The reader will learn about and be able to describe (1) the role of recasts in young children's language development; (2) the types of recasts that were observed in the conversations of parents of CWS and CWNS; and (3) the similarities observed in the recasts produced by parents of CWS and CWNS.     

Formalization,implementation and validation of conversation policies using a protocol operational semantics

Coordination is crucial to the efficiency of multiagent systems. As it is traditionally achieved through message passing, agent communication languages (ACL) have become a major issue in the field. Yet, existing standard technologies, like KQML, are too rigid, and make too strong assumptions when defining their semantics. More importantly, they only allow the specification of individual messages, but hardly permit to deal with sequences of message exchanges—in other words conversations—which is unavoidable if one wants complex and yet efficient interactions to take place. Conversation policies should thus be heavily integrated with ACLs. We present a framework called POS (Protocol Operational Semantics), which is a unification and generalization of existing work on interaction protocols. It does allow the design (syntax and semantics) of dedicated ACLs together with policies or constraints over the use of messages. It is both powerful and particularly easy to implement. It is general enough to allow different types and granularities of constraints. Its similarity with traditional programming languages semantic specifications provides a basis for powerful validation of syntactic and semantic properties, some of which we present in this paper. As an illustration, we give an extended example of the formalization, implementation and validation of a non-trivial protocol, together with its dedicated ACL. Strangely enough, even though conversation policies is a hot topic in multiagent systems (numerous workshops are dedicated to this theme), very few papers deal with protocol validation. This paper makes an inventory of both syntactic and semantic properties conversation policies may satisfy and gives their possible definition. In order to highlight some of those properties we provide an application example and discuss related simulations.