Conceptual Versus Competency Approach in Human Relations Training Programs

This study examines how the changes in the Carkhuff Human Resources Development (HRD) training model affect the acquisition of defined interpersonal discrimination and communication skills. A competency-based HRD (post-1974) counselor training group was compared with a conceptual-based (pre-1974) human relations counselor training group and a no-contact counselor training group. Although the groups were equivalent on the pretest, the posttest results show statistically significant differences (p >.01) between all groups as a result of training. The findings support the competency-based training as more effective than the conceptual-based human relations training in acquiring interpersonal counseling skills.     

A Multicultural Competency Checklist for Counseling Training Programs

This brief report presents a Multicultural Competency Checklist that can be used by counseling training programs as a pragmatic guide in multicultural program development. The Checklist includes 22 items organized along six major themes: minority representation, curriculum issues, counseling practice and supervision, research considerations, student and faculty competency evaluation, and physical environment. Guidelines for using the Checklist are provided.     

Computer-Assisted Career Guidance and Single-Subject Research: A Scientist-Practitioner Approach to Accountability

In this article the author discusses how computer-assisted career counselors can become more accountable for their services by using intensive research designs. An overview of computer-assisted career guidance (CACG) is presented, and the relevance of the scientist-practitioner model is discussed. Applicable single-subject research, including simple and complex phase changes, alternating treatment designs, and replication are presented with examples for accountable CACG counseling. If your client has changed, how do you know it? —Jerry Schmidt To understand individuals, it is necessary to study individuals. —Leo Goldman     

Accountability Systems in the Employment Service

Counseling services often culminate in various positive outcomes, many of which are difficult to adapt to a system of accountability. If counseling is to continue to develop, then it must become responsive and accountable to priorities determined by management policies. In the employment service this means how well counseling services relate to clients being placed in meaningful jobs. This article discusses the issues of accountability in the counseling profession, provides information on the basic employment service computerized data systems, and introduces two analysis and planning forms which can be used to derive meaningful data from these systems. Information from these sources will enhance budget and resource planning and evaluation of performances as well as provide other information which state and local offices can profitably use in developing a more standardized and accountable counseling program.     

Evaluating Ethics Education Programs: A Multilevel Approach

Although education in the responsible conduct of research is considered necessary, evidence bearing on the effectiveness of these programs in improving research ethics has indicated that, although some programs are successful, many fail. Accordingly, there is a need for systematic evaluation of ethics education programs. In the present effort, we examine procedures for evaluation of ethics education programs from a multilevel perspective: examining both within-program evaluation and cross-program evaluation. With regard to within-program evaluation, we note requisite designs and measures for conducting systematic program evaluation have been developed and multiple measures should be applied in program evaluation. With regard to cross-program evaluation, we argue that a meta-analytic framework should be employed where analyses are used to identify best practices in ethics education. The implications of this multilevel approach for improving responsible conduct of research educational programs are discussed.     

A Human Right to Internet Access: A Gewirthian Approach

The paper aims at exploring if we have sound philosophical reason to embrace a human right to Internet access. While attempts to make Internet access a candidate for the standing of human right have become popular in both the political and legal arenas, we still lack serious philosophical reflection on this issue. The paper first evaluates the arguments made by various authors, and then moves to provide its own conclusions. Its logic is that if (i) Internet access is crucial for enabling democracy, and (ii) democracy is a basic human right, then we may have at least prima facie reason to see such a technology as a derived human right whose normativity supervenes on the right to democracy.     

Rethinking Accountability in the Context of Human Rights

Within liberal democratic theory, ‘democratic accountability’ denotes an aggregative method for linking political decisions to citizens’ preferences through representative institutions. Could such a notion be transferred to the global context of human rights? Various obstacles seem to block such a transfer: there are no ‘world citizens’ as such; many people in need of human rights are not citizens of constitutional democratic states; and the aggregative methods that are supposed to sustain the link are often used in favour of nation-state strategic action rather than human rights. So what could accountability mean in relation to human rights? This article argues that discourse theory offers resources for approaching these problems and for rethinking a normative notion of accountability in relation to human rights. It is suggested that accountability should link political decisions to universal agreements through global rights institutions and that the link should be sustained by deliberative rather than aggregative procedures.     

Trauma Competency: An Active Ingredients Approach to Treating Posttraumatic Stress Disorder

Meta‐analytic studies have extracted 4 common elements among effective posttraumatic stress disorder treatments: cognitive restructuring and psychoeducation, a deliberate and continually improving therapeutic relationship, relaxation and self‐regulation, and exposure via narrative of traumatic experiences. The authors present a clinical treatment structure catalyzing these active ingredients into discrete therapeutic tasks that counselors can focus on to maximize treatment effectiveness. The 4 tasks represent an attempt to identify critical competencies and baseline standards for the field of trauma counseling.     

The Rational Choice Approach to Human Studies: A Reexamination

This article reexamines the rational choice or economic approach to human studies. Its adherents claim that its extension beyond its original domain to all human behavior can finally lead to integration of the human studies, especially social theory, and thus their elevation from what they see as a chaotic state. Specifically, they propose grounding human studies on the premise that humans are rational egoists or self-interested utility maximizers. Although this premise has been the conceptual foundation of orthodox economic theory, it has been questioned, and even in part discredited in its heterodox versions. This reexamination casts serious doubts on such claims.     

基于胜任特征模型的人力资源开发

基于胜任特征模型（CompetencyModel）的探索,建立新型的人力资源开发与管理体系,是上世纪70年代以来,组织行为学和人力资源管理理论研究的前沿课题之一。文章主要介绍作者及其领导的课题组自80年代以来,基于我国社会经济转型时期和文化背景的差异,在不同行业的胜任特征模型的建构、及其相关的领导行为研究方面的探索和发现。由于胜任特征模型也是人力资源开发和应用方面的热点问题,文章还介绍了胜任特征模型在国内人力资源开发、管理体系建设实践应用方面的进展。并对于未来开展本领域的理论研究和实践应用提出了建议     

Organizational Cultural Competency: Shifting Programs for Latino Immigrants from a Client-Centered to a Community-Based Orientation

This paper discusses how the organizational cultural competency of social service agencies may be improved by shifting the philosophy of service delivery from a client-centered to a community-based orientation. This analysis is based on two years of fieldwork and interviews that were conducted as part of an action research project initially developed to increase the number of certified Spanish speaking Latino family childcare providers and knowledge about Latino immigrant families in the Midwest. In developing a culturally-specific certification program in Spanish, both the Latino participants and the bilingual program director challenged the agency to consider how the social context and social location of its participants required a more holistic community approach.     

An Approach for Determining the Mix between Human and Automated Service Providers

With the growing popularity of self‐service technologies (SST), businesses have to determine how to combine traditional human service with SST technologies. These mix problems have not received adequate attention in the research literature. This paper offers a decision model for solving mix problems between human service channels and SSTs. The decision problem cannot be determined as a traditional max or min problem and it is fuzzy. In fuzzy problems, the decision maker (DM) is considered as the focal point with the relevant knowledge and preferences and therefore, the objective is to maximize the DM's preferences. This paper develops a decision support system for eliciting a DM's value function when the service channels are considered to be substitutes, but when the rate of substitution may change and then uses a linear‐fractional model to fit the DM's data and optimize the DM's preferences. A service mix problem for a grocery store with human service providers and SSTs is used to demonstrate how the decision model can be employed to analyze and solve service mix decision making problems. Copyright © 2014 John Wiley & Sons, Ltd.     

A Patient-Tailored Evidence-Based Approach for Developing Early Neuropsychological Training Programs in Addiction Settings

Neuropsychology Review - Substance use disorders (SUDs) are associated with impairments of cognitive functions, and cognitive training programs are thus rapidly developing in SUD treatment....     

Evaluating Addictions Counseling Programs: Promoting Best Practices,Accountability, and Advocacy

Program evaluation offers several benefits to addictions counselors, including identifying best practices, providing accountability to stakeholders, and advocating for minority client populations. This article reviews the benefits of addictions counseling program evaluation and outlines main steps in the evaluation process.     

Service Learning in Graduate Counselor Education: Developing Multicultural Counseling Competency

Service learning integrates classroom instruction with community service to enhance learning. This article describes the service‐learning model used in a multicultural counseling course. The feedback received indicated service learning enhanced multicultural counseling knowledge, increased examination of cultural bias, increased community feelings of support, and resulted in a powerful learning experience for participants. Servicios de aprendizaje integra las intruciones en la aula con el servicio de la comunidad para mejorar el aprendizaje. Este artículo describe el uso del modelo de servicios de aprendizaje en un curso de terapia multicultural. La respuesta acogida indica que el servicio de aprendizaje mejoró el conocimiento de terapia multicultural, aumento de examinación de la parcialidad de cultura, y el aumento de apoyo de comunidad, y resultó en una potente experiencia de aprendizaje para los participantes.     

The Systems Approach: A Technique for Establishing Counseling and Guidance Programs

Schools and agencies are under increasing pressure to demonstrate program effectiveness and be accountable in terms of cost to the consumer. Systems methodology, developed for use in other fields, may have the potential for program development in counseling. This article discusses some of the ways in which systems technology may be directly employed in a counseling setting.     

Follow-up of Dropouts From Developmental Programs: A Supplemental Program Evaluation Approach

A potentially useful program-evaluation approach obtains information from program dropouts. This method was applied to university students who dropped out of four developmental programs offered by a student counseling center. Of 44 students telephoned, 29 were successfully reached by student paraprofessionals using a structured interview format. The results contain general implications for developmental programming and provided useful input for three of the programs.     

Motivating Participation in National Park Service Curriculum-Based Education Programs

ABSTRACT

The authors explored barriers and motivations associated with high school and middle school classes’ participation in National Park educational programming through interviews with school administrators and surveys with teachers within the immediate vicinity of Great Smoky Mountains National Park. Although teachers commonly cited financial barriers to participation, administrators suggested that these were rarely insurmountable. Moreover, perceptions of such constraints did not help to predict teachers’ intentions to participate. Rather, teachers’ intentions to participate were most strongly predicted by their degree of comfort with relating park programs to the subject matter of their courses, their perceptions regarding whether or not the programs will enhance students’ academic achievement, and their expectations of whether the programs will expose students to environmental themes in an enjoyable manner. Results suggest the importance of classroom visits and direct communications with teachers emphasizing that programs are fun, relevant learning experiences that address academic requirements for multiple subjects and are relatively easy to incorporate into pre-existing curricula.