模糊决策的情境依赖性

实验1采用艾尔斯伯格悖论的研究范式,探究被试对模糊的厌恶倾向以及在决策过程中所采用的决策策略。结果发现：被试对确定选项和模糊选项的选择存在差异;在肯定形式下倾向于确定选项,而在否定形式下则倾向于模糊选项,采用了利益最大化策略。实验2采用艾尔斯伯格悖论的变式,通过操纵概率和任务类型,发现：模糊决策具有情境依赖性,并非任何情况下个体都厌恶模糊。当风险选项不能满足自己的需要,即获胜机率比较小时,人们会偏向模糊选项。     

模拟网络信息主动增加特征的决策过程研究

与传统信息不同,网络信息具有可以主动增加的互动特征,本研究探讨这种特征对网络情境下决策加工过程的影响。通过改进的信息板技术追踪决策过程。实验一设置可否“主动增加信息”两种情境进行对照研究,发现引入主动增加功能后被试的搜索深度降低,先前知识的水平影响信息加工的模式;实验二设置可以连续要求增加信息的连续任务,比较不同的增加路径和选择阶段的影响,发现被试的搜索深度逐步降低,更多采用非补偿性的策略。两个实验均有超过半数的被试要求增加信息,连续任务有着32%的回头率,研究者推论在信息不断增加的情况下,被试的信息搜索行为更具选择性。     

亲关系动机对家庭消费决策及婚姻满意度的影响

为探讨亲关系动机对家庭消费决策及婚姻满意度的影响,通过两项研究分别在单独决策和共同决策情境下,采用家庭消费决策任务、亲关系动机量表、婚姻调适测定问卷对118名个体被试(研究1)和94对夫妻被试(研究2)进行考察,结果发现：(1)当个体单独进行家庭消费决策时,亲关系动机越高,理性程度越低,而婚姻满意度越高;(2)当夫妻共同进行家庭消费决策时,不同亲关系动机组合下的夫妻理性程度无显著差异,而整体婚姻满意度差异显著,具体表现为夫妻二人亲关系动机“同高”组合下的整体婚姻满意度显著高于“同低”组合和“混合”组合,后两者之间无显著差异。此外,结果还发现亲关系动机与年龄、婚龄、子女情况、受教育程度和收入均有关。本研究表明,亲关系动机虽有利于提高婚姻满意度,但在个体单独决策时易引发非理性消费,强调了互动沟通在家庭消费决策中的重要性。     

偶然情绪对延迟选择的影响机制

本研究旨在探讨偶然情绪对延迟选择的影响及影响机制。本研究包括两个实验, 在被试进行决策前, 分别采用图片和短片诱发其与当前决策任务无关的偶然情绪, 然后要求被试完成选择任务, 并从决策结果和决策过程两个角度考察偶然情绪对延迟选择的影响及影响机制。结果发现, 当可选项中不存在1个优势选项时, 与正性情绪相比, 个体在负性情绪下会更倾向于延迟选择, 而个体对决策信息的加工深度在偶然情绪对延迟选择的影响中具有中介作用。这可能是因为相比于正性情绪, 个体在负性情绪下会采用更深入的加工策略, 增加了决策难度, 进而提高了个体的延迟选择倾向。     

情绪对职业决策的影响

职业决策是决策研究领域的重要课题,引起了心理学家和决策研究者的高度关注.本文在以往研究的基础上,引人情绪和职业种类变量探讨了情绪对职业决策的影响,结果显示:(1)无论是四种还是八种职业决策任务,积极情绪的被试同消极情绪的被试相比,信息搜索的时间较长,信息搜索的深度显著增加;(2)在职业选择策略上,积极情绪的被试更加倾向于基于选项的加工,而消极情绪的被试随着从四种职业决策任务到八种决策任务的转变,逐渐倾向于基于属性的加工;(3)情绪影响了决策者职业决策的信息加工能力.     

女性择偶决策的线索偏好及信息加工方式

以68名20~33岁之间的未婚女性为被试, 探讨了她们在信息板上做出择偶决策时的线索偏好及信息加工方式。结果显示：(1)候选人的性格、健康状况、责任心是女性择偶时优先考虑的线索; (2)被试在完成信息板任务时间接表现出来的线索偏好不完全等同于主观评估给出的线索偏好; (3)择偶决策是一个有限理性的启发式搜索过程, 且时间紧迫性和候选人数量影响被试对择偶线索的信息加工方式; (4)候选人数量与择偶满意度之间不是简单的线性关系, 增加候选人数量并不一定能够提高决策后的满意度。依据有关的理论和发现对这些结果进行了讨论。     

决策策略与个性特征关系的模拟实验

本研究以实验室模拟实验和现场模拟实验为手段,以大学本科生和工厂管理人员为被试,分两部分进行。第一部分,以企业新产品开发为决策内容,考察这类决策情景的不确定性和决策策略的关系。结果发现,决策策略随不确定状态而改变;决策情景的不确定程度和决策策略没有严格的一一对应关系;在四类不确定决策情景下,都有被试采用混合型策略,从而验证了先前研究的结果。第二部分,我们考察了决策策略与个性特征的关系。结果发现,偏离决策策略的规定性理论所预测的被试同没有偏离的被试在CPI量表的三种个性特征上,即成熟度、成就动机与管理潜能,有显著性差异;对实验室实验被试和现场实验被试而言,均发现管理潜能这一个性特征一致性的显著影响。文章最后提出了有待进一步探索的课题。     

睡眠剥夺对风险决策的影响机制探讨

许多行业的决策者必须在睡眠不足的状态下做出选择与判断。睡眠剥夺是睡眠不足的实验室模型, 被证明能显著影响风险决策, 但内在机制不明。基于前人研究基础提出假设模型, 即睡眠剥夺通过影响个体的反馈加工、风险感知、抑制控制、决策理性, 进而影响风险决策。拟通过实验室研究与现场研究, 采用简单赌博任务、概率折扣任务、双选择Oddball任务等研究范式, 对比睡眠剥夺前后被试在执行上述实验任务时的行为差异, 同时比较执行控制网络、奖赏网络等脑功能网络连接强度, 以及任务诱发的FRN等脑电成分在睡眠剥夺前后的变化, 进而论证上述反应被试反馈加工等心理过程的行为-脑电-脑成像指标的变化与睡眠剥夺后被试风险决策变化的关系。研究结果将科学地解释睡眠剥夺影响风险决策的内在机制, 为进一步探讨如何规避睡眠不足导致的决策失误提供理论与实证依据。     

内隐社会认知:社会性决策的个人背景效应

通过两个实验研究了个人背景对其社会性决策的影响。实验一采用 2× 2混合设计 ,其中被试性别为组间因素 ,策略类型为组内因素 ;结果发现不同性别的被试在选择决策策略时表现出了差异 ,其中男性更倾向于选择“综合比较”的策略 ,但女性却没有表现出对策略的偏向。实验二则选择 14项个人背景资料作为自变量 ,以“才—情”决策倾向为因变量 ,进行多元逐步回归分析 ,结果发现被试的家庭所在地、性别差异以及对自己容貌的评价等变量显著地影响了决策倾向。     

注视反映及影响决策偏好的眼动研究

采用眼动研究法探究注视对决策偏好的反映及影响。实验1让被试完成特征判断迫选任务，并记录被试的注视行为。注视可能性分析发现，被试在决策前逐渐将注视转向要选择的选项。实验2采用注视追随反应提示范式研究注视对决策偏好的影响，结果发现被试的选择在缺乏客观决策信息时系统地偏向了随机确定的目标选项。实验结果表明，注视能反映决策偏好的形成过程，也能影响决策偏好。研究结果支持决策信息处理的双阶段理论。     

“When the going gets tough,the tough get going”: Motivation towards closure and effort investment in the performance of cognitive tasks

Previous studies have demonstrated that the need for closure (NFC), which refers to an individual’s aversion toward uncertainty and the desire to quickly reduce it, leads to reluctance to invest effort in judgments and decision making. However, we argue that NFC may lead to either an increase or a decrease in effort depending on the availability of easy vs. difficult means to achieve closure and perceived importance of the task goal. We found that when closure could be achieved via both less and more demanding means, NFC was associated with decreased effort unless the task was perceived as important (Study 1). However, when attaining closure was possible via demanding means only, NFC was associated with increased effort, regardless of the task importance (Study 2). Moreover, NFC was related to choosing a more instrumental strategy for the goal of closure, even if this strategy required effort (Study 3). The results are discussed in the light of cognitive energetics theory.     

Is “service with a smile” enough? Authenticity of positive displays during service encounters

Service providers use impression management strategies to engender satisfaction and repeat business in customers. Managing emotional expressions is one strategy to meet those goals. We extended research on the “Duchenne Smile” to see if authenticity of employee expressions influenced the impressions formed of the employee’s friendliness and the overall satisfaction with the encounter. Furthermore, we took two other factors into account—task performance and busyness—to examine the conditions under which authenticity would have the greatest impact. In Study 1, we obtained reactions to videotaped simulations that manipulated authenticity of positive displays and task performance during a hotel check-in encounter. ANCOVA results supported that authenticity of the service provider enhanced perceptions of friendliness, but only influenced customer satisfaction when tasks were performed well. In Study 2, hierarchical linear modeling with reactions from 255 customers of 64 restaurant servers showed that perceived display authenticity enhanced the perceived friendliness of the employee when the store was slow, but less so when it was busy. Display authenticity had a direct effect on customer satisfaction, regardless of task performance (which was generally high) and busyness. We conclude that display authenticity is an extra-role behavior for service encounters with an additive effect on encounter satisfaction only when other factors are at optimal levels. We suggest implications for display rule policies and service training.     

判断与决策中的情感启发式

情感启发式是指在判断与决策的过程中,个体会有意识或无意识的利用自己对任务选项的主观情感反应来做出决策。具体来说,个体头脑中物体和事件的表征会激起不同水平的情感体验,这种不同的体验会对所有的表征做出积极或消极的标记,人们根据这些被标记的体验来做出判断和决策。情感启发式是个体在决策中常用的策略。目前,关于情感启发式心理机制的解释主要有情感启发式模型和双加工理论。此外,情感启发式的影响因素主要包括经验、时间压力、可评估性和计数能力等。未来的研究应主要集中在探究情感启发式的产生根源和进一步扩展情感启发式应用领域的研究。     

Task Importance Effects on Prospective Memory Strategy Use

Mnemonic strategies generally improve prospective memory (PM) performance. However, little is known about why people use such strategies. In the Motivational‐Cognitive Prospective Memory model, task importance is thought to influence performance via multiple mechanisms, including increased strategy use. Our main purpose was to test this mechanism: higher PM task importance was hypothesized to cause greater strategy use. We also tested whether importance would specifically increase the use of more effective (external) strategies. Participants reported their strategy use for two hypothetical PM tasks. As predicted, they listed more strategies for more important tasks. This result demonstrates one mechanism for motivational effects in early phases of the task. We found weaker support for the prediction that participants would selectively increase their use of better strategies for more important tasks. This finding supports a relatively pessimistic view of meta‐memory in PM, at least when it comes to modulating one's use of dependable strategies. Copyright © 2013 John Wiley & Sons, Ltd.     

Self–other differences in multiattribute decision making: Compensatory versus noncompensatory decision strategies

When making decisions where options involve multiple attributes, a person can choose to use a compensatory, utility maximizing strategy, which involves consideration and integration of all available attributes. Alternatively, a person can choose a noncompensatory strategy that extracts only the most important and reliable attributes. The present research examined whether other‐oriented decisions would involve greater reliance on a noncompensatory, lexicographic decision strategy than self‐oriented decisions. In three studies (Mturk workers and college students), the difference in other‐oriented versus self‐oriented decisions in a medical decision context was explained by a subsample of participants that chose the death minimizing operation on all 10 decisions (Study 1) and a subsample of participants who self‐reported that they used a strategy that minimized the chance of death on every decision (i.e., a lexicographic mortality heuristic; Study 2). In Study 2, tests of mediation found that self‐reported use of the mortality heuristic completely accounted for the self–other effect on decisions. In Study 3, participants were more likely to report prospectively that they would adopt the mortality heuristic when making decisions for others than for themselves, suggesting that participants were not mistakenly inferring a lexicographic decision strategy from their past behavior. The results suggest that self–other effects in multiattribute choice involve differential use of compensatory versus noncompensatory decision strategies and that beyond this group difference, individual differences in the use of these strategies also exist within self‐oriented and other‐oriented decisions.     

What People Want From Their Professionals: Attitudes Toward Decision‐making Strategies

Attitudes toward four types of decision‐making strategies—clinical/fully rational, clinical/heuristic, actuarial/fully rational, and actuarial/heuristic—were examined across three studies. In Study 1, undergraduate students were split randomly between legal and medical decision‐making scenarios and asked to rate each strategy in terms of the following: (i) preference; (ii) accuracy; (iii) fairness; (iv) ethicalness; and (v) its perceived similarity to the strategies used by actual legal and medical professionals to make decisions. Studies 2 and 3 extended Study 1 by using a more relevant scenario and a community sample, respectively. Across the three studies, the clinical/fully rational strategy tended to be rated the highest across all attitudinal judgments, whereas the actuarial/heuristic strategy tended to receive the lowest ratings. Considering the two strategy‐differentiating factors separately, clinically based strategies tended to be rated higher than actuarially based strategies, and fully rational strategies were always rated higher than heuristic‐based strategies. The potential implications of the results for professionals' and those affected by their decisions are discussed. Copyright © 2011 John Wiley & Sons, Ltd.     

儿童完全信息最后通牒博弈决策的发展

考查了200名4-12岁儿童及40名成人完全信息最后通牒博弈决策的发展趋势与特点,并对情绪在最后通牒博弈决策中的作用做了初步探索。结果表明：（1）完全信息最后通牒任务中,作为分配者时4-6岁儿童更多提出小于半数的要约,而9-12岁儿童和成人则更多地提出平等分配的要约。作为应答者时儿童和成人均接受大部分要约。（2）公平策略和权宜策略是儿童与成人分配者采取的主要策略,而儿童与成人应答者则主要采用权宜策略。（3）基于满意与否的情绪体验是儿童应答者是否行使否决权的直接动力。     

Trust within teams: The relation with performance effectiveness

The acknowledgement that trust is important for the functioning of organizations has increased the demand for research showing how this importance is reflected on the behaviour of its members. In this article we focus on trust within teams and explore the relation with performance effectiveness. A model was tested relating trust with perceived task performance, team satisfaction, relationship commitment, and stress. In this model trust is presented as a multi-component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, cooperative and monitoring behaviours. Data from 112 teams collected in three social care institutions in The Netherlands were analysed with structural equation modelling to test the model. The results are supportive of the multi-component structure of trust and confirmed the importance of trust for the functioning of teams in organizations. The results suggest that trust is positively related with perceived task performance, team satisfaction, and relationship commitment, and negatively related with stress. In addition, perceived task performance was positively related with team satisfaction.     

Pitting intuitive and analytical thinking against each other: The case of transitivity

Identifying which thinking mode, intuitive or analytical, yields better decisions has been a major subject of inquiry by decision-making researchers. Yet studies show contradictory results. One possibility is that the ambiguity is due to the variability in experimental conditions across studies. Our hypothesis is that decision quality depends critically on the level of compatibility between the thinking mode employed in the decision and the nature of the decision-making task. In two experiments, we pitted intuition and analytical thinking against each other on tasks that were either mainly intuitive or mainly analytical. Thinking modes, as well as task characteristics, were manipulated in a factorial design, with choice transitivity as the dependent measure. Results showed higher choice consistency (transitivity) when thinking mode and the characteristics of the decision task were compatible.