To teach or to tell? Consequences of receiving help from experts and peers

Previous research has stressed the positive effects of receiving autonomy‐oriented help over dependency‐oriented help but has overlooked a potential downside in terms of recipients' evaluations of the helper. Participants in the current experiment (n = 77) requested help while working on difficult puzzles and received either autonomy‐ or dependency‐oriented help from either an expert or a peer. In line with previous findings, receiving autonomy‐oriented help led to more self‐competence and positive feelings than dependency‐oriented help. However, in support of our prediction, participants also felt angrier, had less respect for and less trust in the peer who provided autonomy‐oriented help than the peer who provided dependency‐oriented help. No differences in the evaluation of the expert helper were found. These findings highlight the importance of considering both the helpers' characteristics and the type of help provided when investigating the psychological consequences of receiving help. Copyright © 2011 John Wiley & Sons, Ltd.     

The helping orientations inventory: Measuring propensities to provide autonomy and dependency help

Research on helping behavior distinguishes between giving recipients the tools to solve problems for themselves (autonomy‐oriented help) and direct solutions not requiring recipients' involvement (dependency‐oriented help). Across three studies, we examined whether individuals can be characterized by dispositional propensities toward offering autonomy‐oriented and/or dependency‐oriented help. In initial studies, factor analyses revealed the two hypothesized Helping Orientations Inventory scales along with an additional scale capturing opposition to helping, all acceptable in internal consistency and test–retest reliability (Studies 1a–1c). Next, we found that the three scales related in distinct ways to constructs from the intergroup (e.g., social dominance orientation) and interpersonal (e.g., empathic concern) helping literatures (Studies 1d and 1e). Additionally, these orientations predicted satisfaction with volunteer behavior (Study 2) and interest in future volunteering (Study 3). Overall, people vary in their helping orientations, and these orientations implicate a range of variables relevant to intergroup and interpersonal helping.     

When and How Do High Status Group Members Offer Help: Effects of Social Dominance Orientation and Status Threat

The present study explored the implications of an intergroup perspective on individual difference and situational influences on helping, specifically, outgroup members. In particular, we examined the effects of social dominance orientation (SDO) and group status threat on the amount and kind of help offered by Jewish participants (n = 99) to Arab and Jewish students. Dependent measures were the likelihood of helping outgroup and ingroup members across various situations of need and, when help is given, the likelihood that it would be dependency‐oriented rather than autonomy‐oriented assistance. As expected, higher SDO individuals offered less help to outgroup (Arab) students, particularly when they experienced threat to group status, but not to ingroup members. In addition, higher SDO participants, when they did report that they would help, were more likely to offer dependency‐oriented help to outgroup than to ingroup members. The theoretical and applied implications are discussed.     

When intergroup apology is not enough: Seeking help and reactions to receiving help among members of low status groups

Relations between groups are characterized by competition and suspicion. As a consequence, members of low status groups may question the meaning of apologies offered by a high status group, especially under unstable status relations. In two experiments, the present research investigated the role of the intergroup versus interpersonal apology and the potential moderating effect of the stability of intergroup relations on low status group members' (a) help seeking (Study 1) and (b) responses to receiving help (Study 2) from a high status group. Consistent with our hypotheses, when status relations were unstable rather than stable, following a formal intergroup relative to an interpersonal apology by an Israeli official, Israeli‐Arab students sought less dependency‐oriented and more autonomy‐oriented help from an Israeli‐Jewish study coordinator (Study 1) and Jewish‐Ethiopian newcomers reacted more negatively when they read about an Ethiopian‐Jewish student receiving unsolicited dependency‐oriented help from an Israeli‐Jewish college student (Study 2). Theoretical and practical implications are discussed.     

Introspection on uncertainty and judicious help‐seeking during the preschool years

Little is known about the mechanisms underlying a ubiquitous behavior in preschoolers, help‐seeking. We tested the hypothesis that preschoolers' awareness of their own uncertainty is associated with help‐seeking. Three‐, 4‐, and 5‐year‐olds (N = 125) completed a perceptual identification task twice: once independently and once when they could request help from a confederate whose competence level was manipulated. Consistent with our hypothesis, participants sought help more frequently on trials for which, when required to answer independently, they expressed lower confidence. Children in the bad‐helper condition were slower to respond after receiving help than those in the good‐helper condition. Finally, females and children with more advanced theory of mind were more likely to seek help, identifying additional factors that relate to help‐seeking.     

Attributing autonomous versus introjected motivation to helpers and the recipient experience: Effects on gratitude,attitudes, and well-being

Three studies examined the effects of motivation attributed to helpers on recipient reactions. Participants read and responded to scenarios depicting various helping events, in which indicators of helpers having autonomous or controlled (introjected) motivations were embedded. Results showed that recipients experienced more gratitude toward autonomous helpers than those helping for controlled motivations. Helping interactions involving more autonomous attributions were also predictive of positive attitudes toward helpers, positive affect, and felt closeness. Gratitude mediated the effects of autonomous versus controlled helping on recipient positive attitude, well-being, and closeness to helpers. Study 3 confirmed that helper autonomous motivation independently predicted gratitude and other positive reactions to receiving help even when controlling for other important attributions, namely, perceived helper empathy, cost to helper, valuing of help, and perceived similarity.     

Blurring the Dichotomy of Good and Evil: The Idiosyncratic Helping Strategies Associated with Unmitigated‐Agentic and Unmitigated‐Communal Personalities

We theorized that unmitigated‐agentic personality constructs (UAPs)—prioritizing 'getting ahead’ over 'getting along’—and unmitigated‐communal personality constructs (UCPs)—prioritizing getting along over getting ahead—are associated with distinct affect‐regulatory helping strategies. In Study 1 (N = 179), UAPs, on average, related to greater negative‐affect versus positive‐affect induction helping tactics. In two experiments, UAPs, on average, related to a greater likelihood of selecting anger‐inducing versus love‐inducing or sadness‐inducing songs to help a target overcome a breakup (Study 2; N = 313) and greater selection of anger‐inducing and hubris‐inducing messages versus authentic‐pride‐inducing and love‐inducing messages to help a teammate struggling in a game (Study 3; N = 246). UCPs manifested the opposite patterns. Generally, these associations corresponded with helping‐strategy utility beliefs and were robust to moderators of helping target (self or other; Study 2) or altruistic versus selfish motives (Study 3). Study 4 (N = 205) provided some evidence of ecological validity in contexts of recalled everyday helping. Associations between personality constructs and relative helping strategies were about moderate in size (rs ~ .20) across these four studies. Findings suggest that UAPs are associated with helping strategies believed to promote ‘contemptuous’ self‐enhancement relative to ‘innocuous’ self‐enhancement and self‐transcendence, and vice versa for UCPs. © 2019 European Association of Personality Psychology     

Peer support for women with breast cancer: the role of empathy and self‐disclosure

This study examined how women with breast cancer perceived different styles of peer helping. Forty recently diagnosed breast cancer patients evaluated three audiotaped conversations between a breast cancer patient and an (ex‐patient) volunteer helper; the conversations differed in terms of the empathy and self‐disclosure offered by the helper. The findings supported the first hypothesis, that a helping style involving high self‐disclosure would be positively evaluated only in the presence of high empathy. However, the findings did not support the second hypothesis, that in conversations where high empathy is present, a helping style involving high self‐disclosure would be evaluated more positively than one involving low self‐disclosure. Qualitative data suggested that the helper's ability to listen to the patient and the helper's appropriate sharing of her own experience of breast cancer were both perceived as important components of effective helping. Implications for the training and practice of volunteer helpers are discussed. Copyright © 1999 John Wiley & Sons, Ltd.     

The Effects of a Common In‐group Prime on Intentions to Help Indigenous and Homeless Australians

The article reports on research designed to test Australian attitudes towards helping impoverished members of the Australian society, in particular, indigenous and homeless people. Australian university students completed a questionnaire to measure their attitudes towards helping homeless and indigenous people under conditions that primed a common Australian identity. The findings showed that priming an inclusive identity led to relatively stronger intentions to help indigenous Australians but not homeless people. It was also found that participants preferred to endorse more autonomy than dependency help to both indigenous and homeless Australians. Whereas the findings indicate that helping intentions towards those living with poverty may be accentuated by priming a common in‐group, they also imply that helping attitudes vary with the type of help being sought and the way people perceive the cause of someone's poverty.     

Political ideology,helping mechanisms and empowerment of mental health self‐help/mutual aid groups

Self‐help/mutual aid groups share common attributes such as they are peer‐led, address a common problem or condition, have a voluntary character and little or no connection with professionals. However, these groups may vary according to their political ideology and focus on personal or/and societal change. This study examines the role of political ideology of self‐help/mutual aid groups and differences in psychosocial characteristics of group members. Fourteen mental health self‐help/mutual aid groups in England were studied. On the basis of stated aims and principles and following semi‐structured interviews with group leaders (facilitators/chairpersons), these were classified according to Emerick's typology as conservative (eight groups), combined (three groups), and radical (three groups). Group members (n = 67) completed questionnaires to assess personal empowerment, mental wellbeing, social networks and support, group identification and helping processes in the groups. Findings suggested that all self‐help group members experienced a large number of naturally occurring helping process and felt empowered whilst they shared limited social networks and support and marginal mental wellbeing. Different ideological types of self‐help groups may be related to specific helping processes and particular aspects of personal empowerment. Specifically, members of conservative and combined groups reported more expressive group processes like sharing of feelings and self‐disclosure, while radical group members reported more optimism/control over their lives. Furthermore, group identification was associated with specific helping processes and aspects of personal empowerment in the three group categories. Copyright © 2002 John Wiley & Sons, Ltd.     

Reactance,Attribution, Equity,and the Help Recipient1

The relevance of social psychological theory for understanding the helping relationship from the recipient's perspective and for designing efficient and humane helping systems is examined. Negative feelings associated with seeking or receiving help may occur when recipients feel threatened with loss of freedom (reactance), interpret their help-seeking as a sign of inadequacy (attribution), or feel uncomfortably indebted (equity). Studies supporting each of these theories, and a program of research which contrasts helper vs. recipient-initiated assistance, are reviewed. Findings suggest that helper-initiated aid leads to higher utilization of services and better recipient feelings. These results are interpreted as supporting attribution in contrast to reactance theory concepts. A field study in a welfare setting extends laboratory findings, and shows that current practice which requires welfare recipients to initiate requests for service may effect savings via lowered requests for service at the expense of recipients who really need help but are inhibited from requesting it.     

Self‐evaluative consequences of social support receipt: The role of context self‐relevance

Past research suggests that receiving social support can increase distress if it threatens self‐esteem, self‐efficacy, or competence. These costs may be more apparent in self‐relevant contexts, as such concerns should be more salient in these situations. This research tests whether context self‐relevance moderates affective responses to support receipt and whether this pattern is mediated by self‐evaluation. We report support for these hypotheses in both a daily diary study (N = 304 couples) of real‐world stress and a laboratory experiment (N = 77 students) in which support receipt and task self‐relevance are manipulated. We discuss connections between this work and the broader literature on social support receipt, including how other social processes (e.g., social comparison) may contribute to the costs associated with support receipt.     

Reactions to Receiving Assumptive Help: The Moderating Effects of Group Membership and Perceived Need for Help1

The present study examined how group membership and need for help, variables that can operate independently or in combination, can affect reactions to receiving help. Arab participants (n = 164) received or did not receive help from an in‐group member (Arab helper) or from an out‐group high‐status member (Jewish helper) when the task was described as easy or difficult, or when no information was given. As predicted, Arab participants who received assistance from a Jewish helper or received assistance on an easy task showed more negative reactions than did those who received assistance from an Arab helper or on a difficult task. The theoretical implications for disentangling intergroup and interpersonal influences on reactions to receiving help are considered.     

When two are a family: looking backward and looking forward in a group intervention with single‐by‐choice mothers

Objective: We describe a preventive short‐term group intervention with nine single‐by‐choice (SBC) mothers to provide maximal support for parental functioning and to minimize possible emotional and/or developmental difficulties in their children. Method: Dynamically oriented group work (fifteen one‐and‐a‐half‐hour sessions) focused on: elaboration of painful experiences in the peri‐natal period; reducing stress, tension and guilt; helping mothers with problematic aspects of parenting through work on parental self‐image and perceptions of the child and the dyadic interaction; and strengthening their acceptance of the chosen family model. Results: Therapeutic gains described by mothers and facilitators include: reduced tension, anxiety and guilt; improved integration of the mother's parental self‐image and perception of the child; reduced ambivalence in dyadic relationships; strengthening the mother's fantasized triadic relationships; better acceptance of chosen family pattern; mothers' willingness to tell children their birth story. Conclusion: Dynamically oriented preventive group intervention with SBC mothers can identify potential psychological risk factors and help mothers with sensitive aspects of parenting.     

Faulty Self‐Assessment: Why Evaluating One's Own Competence Is an Intrinsically Difficult Task

People's perception of their competence often diverges from their true level of competence. We argue that people have such erroneous view of their competence because self‐evaluation is an intrinsically difficult task. People live in an information environment that does not contain all the data they need for accurate self‐evaluation. The information environment is insufficient in two ways. First, when making self‐judgments, people lack crucial categories of information necessary to reach accurate evaluations. Second, although people receive feedback over time that could correct faulty self‐assessments, this feedback is often biased, difficult to recognize, or otherwise flawed. Because of the difficulty in making inferences based on such limited and misleading data, it is unreasonable to expect that people will prove accurate in judgments of their skills.     

Testing a self‐determination theory‐based teaching style intervention in the exercise domain

Drawing from self‐determination theory (SDT), this study examined the effect of an autonomy supportive, well structured and interpersonally involving teaching style on exercise class participants' psychological need satisfaction, motivational regulations, exercise behaviour, behavioural intention and affect. Female exercise class participants enrolled in a 10‐week exercise program were exposed to an SDT‐based (i.e. SDTc; n = 25) or typical (i.e. control group; n = 31) teaching style. The control condition reported a significant decrease in autonomy support, amotivation and behavioural intention over time. In addition, they reported a significant increase in competence and introjected regulation. Compared to the control condition, the SDTc reported a significantly greater linear increase in structure and interpersonal involvement, relatedness and competence need satisfaction and positive affect. Attendance rates were significantly higher in the SDTc. SDT‐based social‐contextual characteristics and psychological needs predicted autonomous regulations; all these variables collectively predicted adaptive outcomes. Copyright © 2007 John Wiley & Sons, Ltd.     

Self‐directed work groups and team competence

The study examines the impact of self‐directed group work on team competence. The sample consists of 83 production groups from 20 medium‐sized enterprises: 44 self‐directed work groups and 39 traditional work groups. Results based on process‐analytic behavioural data, collected at the group level of analysis, show that self‐directed teams are more competent than traditional work groups on seven out of 12 aspects of competence. Self‐directed teams show greater methodological competence, to some extent greater professional and self‐competence but no greater social competence when completing optimization tasks. In addition, the work characteristics participation, formal team communication, continuous improvement process, training and team‐oriented tasks were related to team competence in the subsample of self‐directed work teams.     

Giving and Receiving Help: Interpersonal Transactions in Mutual-Help Meetings and Psychosocial Adjustment of Members

The helping transactions that occur in group meetings have been theorized to be important therapeutic mechanisms within mutual-help (or self-help) groups. Hypothesized links between giving and receiving help and psychosocial adjustment were examined in a mutual-help group for individuals with serious mental illness (GROW). Participants' adjustment was assessed at two time points and helping behaviors were measured with observational coding of weekly group interactions during the period between assessments. Frequencies of helping behaviors were used to predict Time 2 adjustment after controlling for initial adjustment. Consistent with the helper therapy principle, giving help to others predicted improvements in psychosocial adjustment; giving advice was a unique predictor. Total amount of help received was not associated with adjustment, but receiving help that provided cognitive reframing was associated with better social adjustment. A predicted interaction suggested that receiving help was related to better functioning when members experienced high levels of group integration.     

The implicit sociometer effect and the moderating role of relational self‐construal

The present study examined how negative feedback influenced implicit self‐evaluations and how individuals' level of relational self‐construal (RelSC) moderated these relationships. One hundred Chinese university students completed the relational‐interdependent self‐construal scale and were randomly assigned into one of three conditions (social exclusion, personal failure, or control). After receiving the manipulation, participants completed two Brief Implicit Association Tests (BIATs) that measured their implicit self‐liking and self‐competence. The results indicated that people with a highly RelSC typically had higher implicit self‐liking, but they decreased their implicit self‐liking more than those with a low RelSC after experiencing social exclusion. However, RelSC did not influence the effect of personal failure on implicit self‐liking. In addition, RelSC was not associated with implicit self‐competence in any situation.     

Children's and Mothers' Contribution to Joint Reminiscing in Different Sociocultural Contexts: Who Speaks and What is Said

The study compares mothers' conversation with their 4‐year‐old children about two past events in two autonomy‐oriented (35 German and 42 Swedish families), one relatedness‐oriented (22 Cameroonian Nso families) and one autonomy‐relatedness oriented (38 Estonian families) contexts. German mothers were rather similar to Swedish mothers in talking a lot, providing a lot of information and engaging children into conversation, but they differed from Swedish mothers by talking more about social content. Swedish children were more independent conversational partners to their mothers than other children, including German children. Estonian mothers' contribution to conversation was similar to Cameroonian Nso mothers, except that they asked a lot of open‐ended questions to engage children in conversations. Estonian children did not differ from Swedish and German children in their contribution to conversations. Compared to Swedish mothers, past event talk of Estonian mothers was characterized by a bigger proportion of talk devoted to social content, but also to the child, mental states and non‐social content. It was characteristic of Cameroonian Nso mothers that they focused more on other people and actions, and their conversational dominance was larger. Differences in reminiscing were consistent with different cultural models of self and the type of autonomy – psychological or action – promoted. Copyright © 2015 John Wiley & Sons, Ltd.