Quality of Work Life as a Mediator Between Emotional Labor and Work Family Interference

Purpose  We adopted the conservation of resources model (COR, Hobfoll Am Psychol 44:513–524, 1989; Hobfoll in Stress, culture, and community: the psychology and philosophy of stress, Plenum, New York, 1998) to examine the associations among emotional labor, work family interference, and quality of work life. Design/Methodology/Approach  Cross-sectional, self-reported data were obtained from 442 Hong Kong Chinese service employees. Findings  Correlation and hierarchical regression analyses showed that surface acting was a salient correlate of work-to-family interference, even when organizational display rules and employees’ demographic information were controlled. Furthermore, quality of work life had partially mediated the relationship between surface acting and work-to-family interference. However, deep acting and expression of naturally felt emotion did not relate to work-to-family interference. Finally, we found that family-to-work interference was a salient correlate of the use of surface acting in workplace. Implication  This study provided useful information of how adopting different emotional labor strategies related to work family interference. Based on our results, the use of deep acting should be promoted in workplace because it related positively to quality of work life and it did not amplify the work-to-family interference. Originality/value  While past studies often explored the role of emotional labor as the precursor of work family interference, our study is among the first attempt to examine family-to-work interference as the antecedent of emotional labor. Additionally, we had also confirmed the role of quality of work life as an important mediator between emotional labor-work-to-family interference.     

Agency,Identity and Ecumenicalism in the American Missionary Schools of Tripoli,Lebanon

ABSTRACT

When the American Protestant Mission in Syria entered the educational arena of nineteenth-century Tripoli, its administrators founded long-lasting educational institutions primarily for the purpose of converting souls to Protestant Christianity. Secondarily, missionaries sought to impose ideas of gender and class on their students. Through previously unexamined memoirs, school records, and missionary writings, this article offers a microhistorical analysis of the Tripoli Girls' School (est. 1873) and the Tripoli Boys' Boarding School (est. 1904). This study begins by situating the schools within the broader context of an increasingly peripheralized and predominantly Sunni Muslim city, showing that the geographical, social, and educational environment of Tripoli shaped and was shaped by the boarding schools. It explores two trends within the Tripoli schools, namely, the ‘professionalization’ of female students, and the reification of class divisions, as Tripoli was integrated into a system of global capitalism. Finally, it moves beyond narratives of ‘secularization’ and argues that students played a significant role in shifting the emphasis of missionary education away from religious conversion to an educational model of interreligious cooperation that saw Muslims and Christians as partners in a syncretic endeavour.     

The Refusal of Work in Christian Ethics and Theology

Reviewing major accounts in Christian ethics and theology concerning work reveals a set of assumptions that together form the field's current “common sense” regarding this central human activity: work is part of what it fundamentally means to be a human; there is an aspect of work that is intrinsically good, because it reflects God's work; and work that is degrading can be transformed into this intrinsic good. An emerging body of social thought, however, interrogates work from an anti‐work perspective, rejecting capitalism's demand that people be integrated as fully as possible into the profit‐generating modern‐day work structure. After exploring core tenets of the anti‐work perspective, this essay reconsiders the assumptions often made about work in Christian ethics and theology and delineates some contours of anti‐work Christian normative interpretations of work.     

Possessions and Self in the Identity Work of Survivors of Domestic Violence

Domestic violence has serious consequences for survivors, including severe effects on psychological well‐being and identity. This article reveals the previously hidden possession experiences and identity work of domestic violence survivors. Using a novel visual research method that features material objects as visual stimuli to elicit data, we found possessions were critical in the complex identity work undertaken by survivors. Emergent themes detailing the role of possessions in coping with ongoing self‐threats by an intimate partner provide empirical support for the conceptualization of diametrically opposed selves, the Prescribed Self and Agentic Self. These opposite and compartmentalized selves enabled survivors to cope with extreme disintegration and destabilization of self by the abuser. As well as the conceptual and methodological contributions we make to the possessions‐self literature in consumer research and psychology, this research is valuable for designing social service programs to help survivors cope with the effects of domestic violence on identity.     

Work Stress,Chinese Work Values,and Work Well-Being in the Greater China

ABSTRACT

Work values influence our attitudes and behavior at work, but they have rarely been explored in the context of work stress. The aim of this research was thus to test direct and moderating effects of Chinese work values (CWV) on relationships between work stressors and work well-being among employees in the Greater China region. A self- administered survey was conducted to collect data from three major cities in the region, namely Beijing, Hong Kong, and Taipei (N = 380). Work stressors were negatively related to work well-being, whereas CWV were positively related to work well-being. In addition, CWV also demonstrated moderating effects in some of the stressor–job satisfaction relationships.     

The Relationship of Job Attribute Preferences to Employment, Hours of Paid Work, and Family Responsibilities: An Analysis Comparing Women and Men

We used 1997 International Social Survey Programme data from 14 countries to examine the relationship of job attribute preferences to family responsibilities, employment, and paid work hours. Separate regression analyses for women and men examined whether family responsibilities (marriage, children, spousal employment, and housework responsibility) predicted job attribute preferences. Many family responsibilities were significant predictors of men's and women's extrinsic and intrinsic preferences. Family responsibilities also predicted women's flexibility preferences. We next examined whether job attribute preferences were associated with employment and weekly paid work hours when family responsibilities were controlled. Job attribute preferences showed several significant relationships to women's and men's employment and several significant relationships to women's paid work hours.     

“Paid to Endure”: Paid Research Participation,Passivity, and the Goods of Work

A growing literature documents the existence of individuals who make a living by participating in phase I clinical trials for money. Several scholars have noted that the concerns about risks, consent, and exploitation raised by this phenomenon apply to many (other) jobs, too, and therefore proposed improving subject protections by regulating phase I trial participation as work. This article contributes to the debate over this proposal by exploring a largely neglected worry. Unlike most (other) workers, subjects are not paid to produce or achieve anything but to have things done to them. I argue that this passivity is problematic for reasons of distributive justice. Specifically, it fails to enable subjects to realize what Gheaus and Herzog call “the goods of work”—a failure not offset by adequate opportunities to realize these goods outside of the research context. I also consider whether granting subjects worker-type protections would accommodate this concern.     

The Influence of Neighborhood Aesthetics,Safety, and Social Cohesion on Perceived Stress in Disadvantaged Communities

Limited research has explored how specific elements of physical and social environments influence mental health indicators such as perceived stress, or whether such associations are moderated by gender. This study examined the relationship between selected neighborhood characteristics and perceived stress levels within a primarily low‐income, older, African‐American population in a mid‐sized city in the Southeastern U.S. Residents (n = 394; mean age=55.3 years, 70.9% female, 89.3% African American) from eight historically disadvantaged neighborhoods completed surveys measuring perceptions of neighborhood safety, social cohesion, aesthetics, and stress. Multivariate linear regression models examined the association between each of the three neighborhood characteristics and perceived stress. Greater perceived safety, improved neighborhood aesthetics, and social cohesion were significantly associated with lower perceived stress. These associations were not moderated by gender. These findings suggest that improving social attributes of neighborhoods may have positive impacts on stress and related benefits for population health. Future research should examine how neighborhood characteristics influence stress over time.     

Wage-Earning Patterns,Perceived Division of Domestic Labor,and Social Support: A Comparative Analysis of Educated Jewish and Arab-Muslim Israelis

In a sample of educated men and women from dual-earner families, we examined differences between Israeli Jews (n = 116), living in a relatively egalitarian society, and Israeli Arab Muslims (n = 163), living in a relatively patriarchal–hierarchical society. Comparisons were made in terms of wage-earning pattern, division of domestic labor, and degree of support given to working people by various family sources, all based on self-reports. Findings indicate that perceived division of domestic labor is characteristically more traditional among Arab-Muslims than among Jews. Arab-Muslim men tend toward lesser participation in household tasks than do Jewish men, but take upon themselves a larger role in public tasks, which are of a representative nature. No differences were found between groups for wage earning: the dominant pattern is the man as primary wage earner (traditional pattern), followed by both spouses earning equal amounts (modern pattern), with few families in which the wife earns more (innovative pattern). In the traditional and innovative patterns, men tended to perform public tasks more than did men in modern wage-earning families. Arab-Muslims and Jews enjoy equal measures of social support; for both, the main source of support is the spouse, followed by the extended family, and then by the children.     

Work Organization, Work Characteristics, and Their Psychological Effects on Nurses in the Netherlands

The aim of the current study was to examine relationships between organizational characteristics, work characteristics, and psychological work reactions in nursing work. We used several theoretical frameworks to select our research variables. In line with the contingency and sociotechnical system approaches, we selected complexity, uncertainty, and decision authority to represent the organizational characteristics. As to the work characteristics, we selected the variables of the Demand–Control–Support model (autonomy, social support, workload), role conflict, and role ambiguity. In order to measure the psychological work reactions, burnout, psychosomatic health complaints, job satisfaction, and intrinsic work motivation were assessed in questionnaires distributed to 1,855 nurses working in general hospitals in the Netherlands. Using correlation and hierarchical multiple regression analysis, the main results showed that high decision authority predicted high social support andhigh autonomy. High decision authority predicted high job satisfaction and high intrinsic work motivation. Finally, high complexity was indirectly predictive for high burnout. Workload operated as a mediator variable in this relationship.     

The Impact of a Pre-Vocational Program on Cognition,Symptoms, and Work Re-Integration in Schizophrenia

This study measured the effects of a pre-vocational program on cognition, symptoms, and integration to work in schizophrenia. Twelve participants, receiving pharmacological treatment only, were compared to 14 participants, who were part of a pre-vocational program and who received pharmacological treatment on pre and post measures. The work skills training group was offered by an occupational therapist. Results showed statistically significant differences in negative and general symptoms, visual attention, learning, and integration to work when comparing the two groups in favor of the program. These results provide evidence of the positive effects of occupational therapy interventions in mental health.     

The Influence of American Urban Culture on the Development of Normative Beliefs About Aggression in Middle-Eastern Immigrants

The effects of a community's culture on children's and adolescents' normative beliefs about the appropriateness of aggression were examined. One hundred forty-seven high school students and 103 fourth graders participated in a survey of normative beliefs; 69 high school and 44 elementary school students were of Middle-Eastern background. Although there were no differences in the beliefs of immigrant and nonimmigrant fourth graders, adolescents born in the United States were more accepting of aggression than those who immigrated from the Middle East. Moreover, adolescents who immigrated to the U.S. at age 12 or later were less accepting of aggression than those who immigrated prior to age 12.     

Gender Differences in the Influence of Professional Tenure on Work Attitudes

In this study we examined gender differences in the influence of professional tenure on 3 work attitudes: career salience, organizational commitment, and job involvement. In total, 220 men and 125 women working in high-level jobs in a large multinational organization completed a written questionnaire. Using hierarchical regression analyses, and controlling for differences between men and women in age, the presence of children, and number of working hours, we found no significant gender differences in the 3 work attitudes. The results further show that although career salience, job involvement, and organizational commitment increase with age, these work attitudes decrease with professional tenure. In terms of organizational commitment, the negative influence of professional tenure was significantly stronger for women than for men. Finally, the implications for future studies and for organizational practice are discussed.     

Authoritarianism and PoliticalSocialization in the Context of the Arab-Israeli Conflict

This study explored the hypothesis that authoritarianism is negatively associated with peace supportiveness. A sample of 197 Jewish/Israeli university students responded to a questionnaire that included items on attitudes toward the Middle East peace process as well as a personality measure. The results confirmed the hypothesis: Individuals who were less supportive of the peace process were more authoritarian conformists than were supporters of the process. A significant association between religiosity and attitudes toward the peace process was also found; the split between peace supporters and non-supporters corresponded roughly, though not exactly, to the split between religious and non-religious. The pro-peace individual is generally non-religious, less authoritarian conformist, and less aggressive. Hence, the social cognitions studied—beliefs about the peace process—may be group beliefs. Certain characteristics of the groups in question, such as socialization practices and social structure, may account for the personality features that covaried with the beliefs. The data showing that peace attitudes, religiosity, and certain personality traits form one entity might thus be marshalled in discussing the identity issue and applied to other scenes in contemporary conflicts.     

中国城镇低龄退休老年人工作与幸福感的关系

为探讨老年人工作与幸福感的关系,并对其机制作出解释,本研究利用中国家庭追踪调查(CFPS)数据,选取具有城镇户籍、60~69周岁的男性和50~69周岁的女性,形成3406人的样本,通过独立样本t检验和回归发现,我国城镇低龄退休老年人工作与幸福感负相关;交互效应分析指出这种关系随着老年人社会地位的提高逐渐弱化;工作对幸福感的中介效应分析结果显示,经济收入、人际交往、积极心态中介效应不显著,闲暇活动中介效应显著。因此,由前三者构成的工作对幸福感的正效应无法抵消因为闲暇损失所造成的负效应。     

Taking the Measure of Work Interests: Past,Present, and Future

The influence of work interests on employee behavior is often misunderstood. Accordingly, the potential of work interest measures to improve “high stakes” employee decision-making has been grossly underestimated. One organization that has taken work interests seriously however, is the U.S. military. The purpose of this article is threefold: (a) to summarize the rich history of military-sponsored research on work interests for employee selection and classification, (b) to highlight recent advances in work interest measurement from military-sponsored research, and (c) to outline the way forward for advancing work interest theory and measurement.     

Trauma,Emotions, and Memory in World Politics: The Case of the European Union's Foreign Policy in the Middle East Conflict

This article focuses on the impact of emotions on the European Union (EU)'s international identity and agency in the context of the memory of trauma. Emotions are understood as performances through which an actor expresses itself to others while constructing its identity, creating its agency, and potentially affecting the social order. It is argued that the memory of trauma is translated into EU foreign policy practice through emotional performances of EU representatives. Empirically, we explore this impact in relation to the EU's engagement in the Israel‐Palestinian prolonged conflict that has many underlying emotions linked with past traumatic experiences. By doing so, we aim to instigate a discussion between the emotions literature in International Relations and the European Union studies literature to nuance understanding of the politics of emotions that increasingly constrain what kind of a global actor the EU actually is or can become.     

Social Exclusion and the Transition from School to Work: The Case of Young People Not in Education, Employment, or Training (NEET)

In the modern labor market what Côté (1996) describes as “identity capital”—comprising educational, social, and psychological resources—is at a premium in entering and maintaining employment. One consequence is the extension of education and training while young people acquire the qualifications and skills that will enhance their employability. In accordance with the perspective of life span developmental psychology, this places particular pressure on those young people growing up in disadvantaged circumstances and lacking support, especially when attempting to negotiate the transition from school to work. A particular policy concern in Britain has been directed at those young people who leave full-time education at the minimum age of 16 and then spend a substantial period not in education, employment, or training (NEET). This article reports the result of analyzing longitudinal data, collected for a subsample of the 1970 British Birth Cohort Study surveyed at age 21, to model the relationship of NEET status to earlier educational achievement and circumstances and to assess the added difficulties NEET poses in relation to the building of adult identity capital. It is concluded that although poor educational achievement is the major factor in entering NEET, inner city living for boys and lack of parental interest in their education for girls are also important. For young men the consequences of NEET lie mainly in subsequent poor labor market experience. For young women, the majority of whom are teenage mothers, the damaging effects of NEET extend to the psychological domain as well. It is concluded that effective counseling targeted at high risk groups, along the lines of the new UK “ConneXions” service, are needed to help young people avoid the damaging effects of NEET and make a successful transition to adult life.